Customer Reviews for U-Haul Moving & Storage of Bethpage

3,780 reviews

1000 S Broadway   Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

(516) 822-6100

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(516) 822-6100

1000 S Broadway
Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Pete P. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Good

Douglas W. 
Rating:
5.0

Super fast! Wonderfully professional....will only use this location!

MOHAMED A. 
Rating:
1.0

Customer did not leave a comment.

farhan I. 
Rating:
4.0

Customer did not leave a comment.

Paula V. 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Good Friendly Service

Scott D. 
Rating:
5.0

Very good job. Very thing from planning to making a reservation, rental to drop off - great. Equipment new, clean vehicles, service rep helpful and efficient. Like I said. Great job. - Jim DiRenzo

James D. 
Rating:
5.0

Nothing! Desk guy was fast and professional at drop off and pick up! Superb in everyday...will definitely use again!

Mohamed A. 
Rating:
5.0

The staff was very helpful and knowledgeable and I will be renting again to move my other kid

Richard M. 
Rating:
5.0

Robert was courteous and respectful and efficient!

lisa R. 
Rating:
5.0

Customer did not leave a comment.

CESARO R. 
Rating:
5.0

Nothing. The gentleman that works there is an expert at customer service.

Francis M. 
Rating:
5.0

Customer did not leave a comment.

jorge D. 
Rating:
5.0

Customer did not leave a comment.

Amir A. 
Rating:
5.0

Excellent customer service and experience.

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Ariane A. 
Rating:
5.0

Great customer service

Laquan C. 
Rating:
5.0

Customer did not leave a comment.

MICHAELF F. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

The two employees I interacted with has very good customer service and were very polite and pleasant despite the rude customers they assisted before they helped me. When my husband and I returned the vehicle, we made the employee laugh because we couldn't stop laughing at how ridiculous the person on the phone was acting. We gave him kudos for how he handled that situation. Overall a great experience. Thank you to the employees at U-Hall in Hicksville.

Kimberly F. 
Rating:
3.0

Watch out for billing

charles J. 
Rating:
5.0

Robert is Amazing person 5 star ⭐️

Shiraz A. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

I would like to say, I have been to other uhaul locations in the hempstead and queens location, but the uhaul location in Hicksville off of Route 107, where i rented an Auto Trailer over the weekend, was a great experience. They were friendly, courteous, help me attached the auto trailer to my vehicle. I normally rent the auto trailer a few times a year, and I plan on going back to this location. I was in and out in 20 minutes.

Narvendra S. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Super quick pick up and return. 5star

Gianvito M. 
Rating:
4.0

Customer did not leave a comment.

Louis C. 
Rating:
5.0

Customer did not leave a comment.

Dylan D. 
Rating:
5.0

Stopped by for a last minute rental sunday afternoon on may 15th. ROBERT was able to accommodate my needs in a fast and professional matter. Will definitely be back here

MARCOSE C. 
Rating:
2.0

I drove hardly 10 miles and you charged me for 6 gallons. What right did you have to do that ? I expect a refund for this rip off gas price. Other than that it was a good experience

harry R. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Robert who waited on me was great thanks

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Lorraine P. 
Rating:
5.0

I rented a car dolly. If you could have a 2 hour rental that would be great. I only used the car dolly for 51 minutes.

Ken I. 
Rating:
5.0

I highly recommend Thanks !!

Durgesh K. 
Rating:
5.0

Customer did not leave a comment.

MICHAELANTHONY G. 
Rating:
5.0

The employee that was on staff was fantastic.

JEFFREY R. 
Rating:
5.0

Customer did not leave a comment.

Bridget L. 
Rating:
2.0

Worst customer care had an emergency waited for 70 min on phone call for representatives to come . Will never rent or recommend Uhaul to any body

Davinder S. 
Rating:
5.0

manager was excellent

Scott D. 
Rating:
5.0

Very good service thanks see you again

Davinder S. 
Rating:
5.0

When I originally booked the reservation I reserved a location closest to my house. When I arrived to pick up the van the app told me i was in the wrong location and directed me to another usual site a bit further away. Not a big issue HOWEVER better communication to notify me of the change would of been nice as I had a test time and would of planned accordingly. Also when checking in for the van pick up i was told my lic and picture were not good for verification and that I needed one of a few items to proceed. Again a warning of this potential need could of been more clear. (Instruction video didnt not address this need)

Louis M. 
Rating:
5.0

Customer did not leave a comment.

Don C. 
Rating:
5.0

This facility is by far the best truck rental location. I have the highest praise for the staff as well as the equipment. I will be back many more times.

Joseph S. 
Rating:
5.0

Perfect

Shiraz A. 
Rating:
5.0

Cleanest rental vehicle I have ever seen in 40 years!!!

Benett P. 
Rating:
5.0

Have rented there b4, and big improvement in customer service since 2020 when a young lady was in charge. The morning guy (sorry didn't get his name) is very polite, and seems to like his job, greets you, and is affable. The afternoon/evening guy also greeted. That is important to customers.

Aaron D. 
Rating:
3.0

Good

Chander M. 
Rating:
5.0

Customer did not leave a comment.

LORENAI D. 
Rating:
5.0

Customer did not leave a comment.

Lester O. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

bobby Y. 
Rating:
5.0

Great customer service,recommend to all !

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Ilia S. 
Rating:
3.0

Service person misjudged size I needed. Was too small. Had to rent larger size from another location.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

edward T. 
Rating:
5.0

Have more trucks available for walking reservations.

Mitchell H. 
Rating:
5.0

Great service

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Ken K. 
Rating:
1.0

The worst experience ever !!! Picked up truck on dead empty The front end was in need of repair , the transmission was slipping and leaning fluid I've called 3x customer service without any help then I get a ostentatious bill !!!!!! HORRIBLE I've been a customer for over 20 years NEVER AGAIN WILL I USE OR RECOMMEND UHAUL

Richard D. 
Rating:
5.0

Thank You, Robert is a great asset to the u-haul family. Helpful and knowledgeable Vin Valente

Vincent V. 
Rating:
5.0

Good experience

Eric T. 
Rating:
5.0

Excellent costumer service 👍🏼👍🏼

rene H. 
Rating:
5.0

great service at the counter. vehicles are always immaculate. keep up the good work.

louis M. 
Rating:
5.0

Friendly

Ken K. 
Rating:
5.0

Very good service thanks

Davinder S. 
Rating:
5.0

Customer did not leave a comment.

Lynne B. 
Rating:
5.0

Pretty good service. Will come here again. Line on a Saturday can be faster, maybe have more people checking in. Definitely make a reservation. Attendant pointed out the end of the month there are a lot of moves, people were calling and had to be turned away or ended up with a truck bigger than what they wanted. We were happy with our experience.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Ken K. 
Rating:
4.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Glenn R. 
Rating:
5.0

Attendant was excellent

thomas L. 
Rating:
5.0

Apsuletly nothing perfect service

sebil C. 
Rating:
5.0

Customer did not leave a comment.

Thomas V. 
Rating:
5.0

Customer did not leave a comment.

Ken K. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Excellent

Ken K. 
Rating:
5.0

Customer did not leave a comment.

vinod G. 
Rating:
5.0

Customer did not leave a comment.

Concetta T. 
Rating:
5.0

Staff member who assisted me on Sunday March 13, morning at 8:15-8:30 am was courteous. efficient and provided outstanding service.

Joseph M. 
Rating:
4.0

Straps were frozen on first car hauler issued and could not not be unfastened to use. Needed to swap out for second one on lot. Fortunately, this was identified before leaving and sales assistant was quick to make Change causing little delay.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Customer did not leave a comment.

Siobahn M. 
Rating:
5.0

Good service

GAUDENCIO T. 
Rating:
5.0

Customer did not leave a comment.

Mohan M. 
Rating:
5.0

Friendly

ken K. 
Rating:
5.0

This is my go to U Haul rental center. They have plenty of vehicles/trailers in stock.

Michael M. 
Rating:
5.0

I use UHaul because of the customer service I don't believe there is a better team out there when it comes to moving

BENJAMINFAUSETT B. 
Rating:
5.0

Good service I am very happy

Davinder S. 
Rating:
5.0

Customer did not leave a comment.

RONALD W. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

Maritssa C. 
Rating:
1.0

Customer service was rude. My pickup time was 7am. They were not there until 8am. Never apologized for being late.

Bheesham S. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

JEREMYSCOTT E. 
Rating:
5.0

Check tire pressure on vehicle

Cathy M. 
Rating:
5.0

This location is always helpful and attentive.

Michelle V. 
No reviews have been submitted for this location.

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