Customer Reviews for U-Haul Moving & Storage of Bethpage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Bethpage

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Stephen J. on

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Received chargers for fuel when the truck was returned with 1/2 gallon as requested. Staff was Very unclear about charges and fees. Uhaul was in terrible shape and very dirty. Would never use this company again

Jose M. on

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Great experience. Pleasant, knowledgeable employees.

Mannu S. on

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Justin F. on

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Very easy to drop off and accessible.

Marco T. on

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Good experience.

Thomas O. on

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Peter S. on

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Keith G. on

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You place dolly's and furniture pads in the truck taking up space when I did not request them, then when I go to move them I find they are chained to the side of the truck so once I move I would be charged for them. You are taking up space that I paid for with equipment that I did not need or want. Not the way to get repeat business

tristan T. on

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the man that i did my booking with, was so nice and helpful. That really made my decision to go with U haul

Veronique P. on

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Not sure you even need improvement! This is my fourth time using this location, and I’m never disappointed. This is my go-to location

Jason D. on

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Edward R. on

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Nothing. Great staff. Very informative and professional.

Susan R. on

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Shaun K. on

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Manuel C. on

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Luis O. on

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Eugene C. on

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Person at the desk was very helpful.

Karl T. on

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Really a very smooth process from checking in on line to returning the vehicle at the end. Super fast and courteous.

Lizanne V. on

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Parmod G. on

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Michael S. on

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Vincent P. on

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Dana L. on

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The computers went down world wide and I had the best customer service Excellent staff

Robert S. on

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joseph F. on

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Steven R. on

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More staff needed , waited too long ,,computers. Not working , place is footy Needs Cleaner and better kept facility , the place is a wreck I will most likely use a different truck rental, not Uhaul Bad experience

frank M. on

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Ivan J. on

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Alan O. on

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After payment was made there was not even an attempt to offer instructions on the use of the truck or the fact that an out of state trip had restrictions on which roads could not be used. I was simply handed the key and the employee disappeared.

Peter M. on

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Manager is professional, and friendly. Had me in and out quickly.

Andrew H. on

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The equipment could have been in better shape but everything was working and water resistant

Franco T. on

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Justine S. on

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Not happy with Uhaul. This is my first and last time I will rent with this company. I rented a truck 2 months in advance. They did not explain the In town one way policy so I needed up glint getting a truck near my location. The appointment was confirmed the night before dive miles away from my home to rent to truck only to find out all the newer versions have been recalled. I to leave that area to go to another area. The location priced me one price and when o got there is up charged me tremendously. I will never!! Recommend or rent from this company ever again!!!

John C. on

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Rented a car tow dolly got on road 2 hours later on NYS thruway the lock for ramp fell off and ram was dragging on road had to go to rest stop gas station and pay for repair Returned unit and explained what happened and was told there was nothing that could be done

mary S. on

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Customer did not leave a comment.