Customer Reviews for U-Haul Moving & Storage of Blaine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Blaine

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jamie C. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Customer did not leave a comment.

James G. on

Rating:

I had to re-install the hardware on my u-box because the hasp was not securely screwed to container. It would be very easy to drill the hardware off any container and get inside, I would not recommend this service to a friend

Leaann L. on

Rating:

Customer did not leave a comment.

JACK D. on

Rating:

Very helpful and friendly workers at this U-Haul.

Mary M. on

Rating:

Customer did not leave a comment.

Michael L. on

Rating:

The attendant was very rude. The truck was not well maintained.

Brenda L. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

very good

Hai H. on

Rating:

Friendly

Kelly S. on

Rating:

Customer did not leave a comment.

Karen J. on

Rating:

Front desk staff horribly disrespectful

kathleen M. on

Rating:

Thank you. Everything was wonderful. FYI, the Forest Lake U-Haul recommended you. Keep up the good work!

Lee F. on

Rating:

Worse than poor! They were extremely rude and judgemental! I will never use this location again! Hard pressed to use Uhaul ever again! They turned a bad experience into a nightmare!!!

Cory O. on

Rating:

Customer did not leave a comment.

Abby W. on

Rating:

Very friendly staff who dropped off in MN as well as GA.

William A. on

Rating:

Can't think of anything. No problems, the person I made contact with was very helpful. I would definitely rent again.

Scott P. on

Rating:

Thank you for providing such a great service! I am very impressed with Ms. Lucy Aveen-West's Professionalism. Her willingness to make changes and provide excellent advice is hard to find these days! Your staff at this location ( 99th and Central ave. Blaine, MN) have treated us so well, that I will definitely use your services in the future. Thank You, Scott Peterson

Joseph F. on

Rating:

I was charged for a dolly that was never in truck. Told guy and still charged me. Fix it

Sarah C. on

Rating:

Customer did not leave a comment.

Dale W. on

Rating:

they charged us for unwanted insurance we did nit want and would not refund us

Michael B. on

Rating:

Customer did not leave a comment.

Lee P. on

Rating:

Customer did not leave a comment.

Brandon M. on

Rating:

Inside of the truck where you drive was pretty gross by the cup holders, all sticky from a spill or something. Rest was fine.

John S. on

Rating:

Customer did not leave a comment.

Tammy S. on

Rating:

Customer did not leave a comment.

AMY J. on

Rating:

Customer did not leave a comment.

Mohammad O. on

Rating:

Cheaters

Ronald M. on

Rating:

Customer did not leave a comment.

Michael A. on

Rating:

The entire staff is not there to help. This is the 3rd time I have rented from this location. It seems they are only there to get a paycheck and unhappy about additional work or questions. Even ion you make a reservation on your website it takes forever. Will not use this location again.

Jay G. on

Rating:

very helpful in Blaine after switching location due to terrible trailer condition at a dealer we book with in Elk River MN.

Bill S. on

Rating:

Customer did not leave a comment.

Mark M. on

Rating:

I have used this facility for years and EVERY TIME employees are GRUMPY

Lucy A. on

Rating:

5 star storage!

Cathy L. on

Rating:

Very pleased with the entire experience. We will be back again for our last move from MN.

DAVE W. on

Rating:

Great place to rent from!

Paul J. on

Rating:

I rented a storage unit with U-Haul. Great customer service all around. Compared to other self storage facilities nearby, U-Haul is affordable and straightforward. Month to month 24/7 access.

Michelle M. on

Rating:

The staff was very accommodating and efficient!

MAI N M. on

Rating:

Staffs were wonderful. Facility was convenient

Mike M. on

Rating:

First rep was terrible had no idea what she was doing and made it a bad experience. 2nd person after coming back to have mistakes fixed was great and helped us get everything straightened out.

Cathy L. on

Rating:

Super helpful and provided lots of informative information. We will be back for more services.

Tammy O. on

Rating:

All staff did great

TAREK H. on

Rating:

Lucy proved to me that she is the right person for managing this place Thank you Lucy very much.. You were great 👍

Thomas O. on

Rating:

I needed a truck to move some things locally and it was never mentioned that I needed proof of Minnesota residency. I just moved here from Illinois and do not yet have that proof.

MAI N M. on

Rating:

Best ever. General manager Lucy plus other staffs were awesome! Have what I needed! Communications were on track.

Michelle R. on

Rating:

I feel that my small storage was expensive but Uhaul kept my valuables safe and damage free. Work out better prices, overall I’m satisfied.

BRIAN E. on

Rating:

I have used this facility for several years The unit itself provided what I needed for storage, but it was the rude office workers that finally made me choose to end my time with them.

stephen d. on

Rating:

The Manager was training a new employee. They both were very nice and helpful. The facility was very clean. I'm totally satisfied.

Ted W. on

Rating:

Very efficient & helpful!!

David H. on

Rating:

Friendly and helpful, only complaint is ‘buggy’ computer system. Service was great though.

Graham A. on

Rating:

Staff was friendly, timely, and set realistic expectations with us based on their current workload. They allowed us to change our date as other factors on our end changed. Our move went very smoothly

Amy K. on

Rating:

I love the people at this Uhaul! They are so great, friendly, helpful, and easy to work with. I really appreciate how much they help us out. If only all customer service were that good. They rock!

Erik L. on

Rating:

Giving an 8 hour delivery window is absurd. No one answered/called back over a period of several hours. No call when my U-boxes were near arrival. Michelle- the delivery driver was great though.

Marissa M. on

Rating:

I wish I new the guys name that helped me with my portable storage he gave me a month free and made it so simple to get!! he deserves recognition and was working at the blaine location at 6pm on the16

Chris E. on

Rating:

Customer service was excellent and a very nice place Will do it again if I need to

Robin C. on

Rating:

All good till I went to get my stuff out.....then delay till they fixed the gate so my truck and workers and I could get in to get my stuff out. Then just fine! Thank you!

Deborah P. on

Rating:

U-box was delivered and picked up when promised. Upon delivery, it was placed exactly where I wanted it. Thank you for making my experience a pleasant one!

Milagro R. on

Rating:

The service was great and well organized

Randy G. on

Rating:

When my son and I went into the facility to return our moving truck, the entire area had a strong odor of weed (Marijuana). VERY ANNOYING. It was very obvious that it was U-Haul Staff.

dan l. on

Rating:

You should pay Ethan more. Seriously. He went above and beyond in every way possible. He has absolutely ensured that I will only use this uhaul location for any and all of my moving/truck rental needs

cynthia w. on

Rating:

Very easy to use

Lucia C. on

Rating:

I did not receive the email upon my cancellation of the storage unit #315. We checked out, 12/02/18 nothing was acknowledged via email as I was told would occur. Please confirm

Thomas M. on

Rating:

Great place I will be back.

Richard F. on

Rating:

I was only picking up a U-Box from this location, but everything went very smoothly. Staff were polite and helpful.

James L. on

Rating:

Easy. Walk in go thru detail and open storage. Simple.

Katie J. on

Rating:

I had a wonderful and east experience at U-Haul. From my check-in to leaving, everyone was helpful and kind.

Joan H. on

Rating:

Great service and staff.

Chad D. on

Rating:

Lied to and charged 250$ extra because U Haul said so We will NEVER USE UHAUL again.

Jaysen G. on

Rating:

One of the most unprofessional customer service experiences of my entire life. I was quoted a price for a storage unit that didn’t exist. There is not enough space allowed to explain the clown show.

tom T. on

Rating:

I never went to the facility. I was a U-Box customer only. Theydid an excellent job. I was very pleased with the service and will recommend them to everyone. Thank you.

Jennie N. on

Rating:

I live in Apple Valley, so I am not sure why my UBox was stored in Blaine. It was very inconvenient to get things from the box.

Mary R. on

Rating:

The staff were incredibly helpful and knowledgeable. They responded to all questions very promptly. They made this move a positive experience!

Tanya F. on

Rating:

The staff was very helpful and knowledgeable ! Super friendly as well !

Michael O. on

Rating:

Nothing was right at all

Jeff G. on

Rating:

Michelle did a great job on U-Boxes and Stephanie and team are always good to me as a regular customer.

Vinnie & Cindi N. on

Rating:

Good jobs every one

briana h. on

Rating:

It was fine.

ERIC K. on

Rating:

Phone service is slow when busy but otherwise always friendly and helpful! I will recommend and use them again!

ROBERT K. on

Rating:

I was charged for my locker weeks after I was out. I called and left a message and nobody called me back. I called again and talked to a woman who said she would look into it and call me back (didnt)

MEGAN W. on

Rating:

N/a

ERIC K. on

Rating:

Very helpful!

Jordin C. on

Rating:

This is my family's second time using your facility . We've never had an issue either time. Will definitely recommend in the future to family & friends .

Victoria T. on

Rating:

Staff were friendly and the facility is clean. I will always come back if I need help

Luke L. on

Rating:

My time using the U-Haul storage facility was very satisfactory.

Nicklaus W. on

Rating:

Wish the store was open a little later, to access my unit later, but still not complaining!

Daniel W. on

Rating:

Good

Crystal S. on

Rating:

The u-haul store employees forced me to reverify myself while I was verifying myself during a self check-in. The act was extremely tedious and disrespectful.

leigh b. on

Rating:

Michelle was the best!! Very professional, personable and top-notch customer service. Give her a raise!

Robert h. on

Rating:

Great staff