Customer Reviews for U-Haul Moving & Storage of Bridgeport

1,911 reviews

526 Pine St   Bridgeport, CT 06605

(203) 916-6259

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm

Services at this Location:

Contact Us

(203) 916-6259

526 Pine St
Bridgeport, CT 06605

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
  • 24 hour customer return
  • Vehicle storage
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mildred M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Lou L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lea H. 
Rating:
5.0

Customer did not leave a comment.

SHAWN B. 
Rating:
5.0

👍👍👍👍👍👍

Luis T. 
Rating:
1.0

Ashley is a piece of sugar honey ice tea and need to get fired as a GM

hatem S.  |  Overall Experience 
Rating:
1.0

Staff was rude and had a very unpleasant attitude.

Christina M. 
Rating:
4.0

Customer did not leave a comment.

gouda M. 
Rating:
3.0

Customer did not leave a comment.

Richard R. 
Rating:
1.0

Where do I start: first of all I called early to insure the trailer I was supposed to pick up was available and ready. I was assured over the phone it was and that was not the case. I arrived and while trying to complete the digital contact signature process and get a picture of my license in the uhaul app, the tech failed to work repeatedly. They took pictures of my license on several phones including store employees and supposedly the managers spare phone before the app worked. This made me feel extremely uncomfortable knowing I was handing over credit card info and pictures of my license were being taken on complete strangers phones. After over a half hour trying to get uhaul tech to cooperate we finally were taken across street to hook up the car dolly and while checking lights on the trailer we were told repeatedly our truck had a problem by the employee who obviously new nothing about testing equipment. When we proved it was not our truck that had the problem for her and it became clear the light on the trailer we were supposed to take had an issue, she had us disconnect and was going to have us take the other dolly that was sitting available. However, she was told that dolly could not go out of state which is what my rental was for. What does it matter which trailer goes where! Don't they all belong to uhaul! Then the manager decided to get involved and came out of her office with an extremely poor demeanor and bad attitude and was speaking as though she was angry at us. She made us hook back up to the same trailer we had just confirmed had and issue with the employee and after we connected a second time and she wasn't satified that our truck didn't have a problem she started jerking on our trailer plug because she couldn't get the trailer extension wire off and when we tried to help she snapped very rudely at my friend, stating,"I have to do my job". And after all this she had to remove the light we determined was the problem in the first place! This entire process took more than 2 hours and made my friend and I extremely uncomfortable and forced us to load our car in the dark and rain which should never have been the case. My responce to that manager and Uhaul is if she had done your job properly in the 1st place that trailer would have been ready to go when we arrived and we could have been out of there in less than a half hour! No one can tell me that light came disconnected while sitting on the lot! It was dropped off that way and never inspected! I have managed equipment and there is no excuse for this happening! On top of this I only used this trailer about 2.5 days and was told if it was returned early I'd get a prorated refund. I see now in the contract you expect me to pay for the rest of the seven days that I didn't need. This practice is absolutely unacceptable to me and I suspect if I talked to my attorney it's borderline illegal but you hide it in your contract and your employees lie about refunding the unused time. I'll finish with this: If myself or anyone I know ever needs to rent equipment I will make sure they do not choose uhaul unless your company at a minimum offers some form of refund in line with what I was told for the nonsense that transpired due to uhaul's employee's negligence and an assurance this is not normal practice for this company! Thank you for your time! I hope this helps fix some evident issues at the branch I picked up from!

Jason J. 
Rating:
5.0

The manager Ashly on duty was amazing and very helpful and friendly .

Maria V.  |  First Impressions 
Rating:
1.0

The woman behind the desk was very nice except there was only one person She was it. There was a long line of people waiting to be checked in. How could you have only one person on a holiday weekend? The woman was obviously new and she was having trouble setting up my rental. I had 2 men waiting outside that I was paying and they had to sit in the car and wait. The woman told me all my transactions had to be done through my cell phone via text messages. She was very kind and apologetic so I was not going to complain. She asked me if I had a lock and I told her that I had a combination lock. After the reservation was complete I started to work and we put things in the storage unit. Today I'm on my way back home I said let me run by the store and pick up some things. I found a lock on my door. I asked at the desk they told me I had to use specific u-haul lock So they pad locked my storage space. I couldn't get in. Again there is one woman behind the desk and a long line of people waiting. I guess that's what u-haul does all the money people are spending to rent these spaces and there's only one person to help a long line of people. What I don't understand if everything has to be done via text message if you have a contact number for me and you text me to set up a contract why not text me and tell me that you put a lock on My space? Why do I have to find out when I get there what you dit I have been at this space for 24 hours and I am not happy and I am getting my stuff out of here as soon as I can. If you use text messages to conduct business then you should use text messages to extend customer service.

DEBORAH R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Adalid L. 
Rating:
5.0

Great experience

Nathaniel T. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Louis J. 
Rating:
5.0

Customer did not leave a comment.

Marvedia T. 
Rating:
4.0

Customer did not leave a comment.

Bryan J.  |  Overall Experience 
Rating:
3.0

Not as friendly as Orange

Gina P. 
Rating:
5.0

Great staff and very pleasant , I would definitely recommend friends and family members.

John F.  |  Overall Experience 
Rating:
5.0

The young lady, U-Haul staff member, was very friendly. Super Attentive for being 7 in the morning and absolutely beautiful. She went out to the trailer and installed the required safety equipment promptly and effectively without any issues. She didn't complain about the task at hand just did it with a beaming smile.

Luis V. 
Rating:
5.0

Staff was extremely helpful and understanding of our needs

Vinroy J. 
Rating:
5.0

Customer did not leave a comment.

erika M. 
Rating:
3.0

Nice staff, but very sparse. Online pickup was a headache and staff really know how to remedy the issue.

CHRISTIAN J. 
Rating:
4.0

Was a quick and easy process.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Alexander R. 
Rating:
5.0

Customer did not leave a comment.

Wilfred B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT P. 
Rating:
1.0

I have used Uhual storage prior but have not had such a horrible experience such as this location. Some of the staff members have no customer service skills what so ever. They were rude and behaved as if you were bothering them. I went to complain that a mice got into my things and they did nothing to resolve the issue. I certainly would not recommend this location to anyone ever.

KIMBERLEY W.  |  Overall Experience 
Rating:
5.0

Well run, clean and smooth operation at both pick-up and drop-off. Thanks

Ford S. 
Rating:
5.0

Customer did not leave a comment.

Garfield S. 
Rating:
5.0

the truck we got was a bit old. the steering was loose, but once I got used to it was fine. I like renting form this location. it is convenient for me, they parking that is secure. the staff are always pleasant and helpful.

Beth S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
2.0

You had mice breeding in my locker. They pooped everywhere and ate though my bedding and clothes.

AMIR L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mauricio L. 
Rating:
5.0

Customer did not leave a comment.

SHAWN B. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
3.0

Mice droppings and had to trow out clothes and bed sheets will send you pictures

Ben L.  |  Overall Experience 
Rating:
4.0

Great

REINALDO P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damien S. 
Rating:
1.0

I've been using UHaul for 40 years. This week my experience reached a new low. No one was there to direct me where to go. I pulled into an empty bay. Then the experience took a turn that was so unexpected I had to consider calling the police. Unbeleaviel how badly staffed and managed this location is. If you really care about your customers, give me a call. I'll explain my ordeal. 203 260-5810. Thanks, Hugh

HUGH H. 
Rating:
5.0

Prompt and courteous service!

Terence S. 
Rating:
2.0

The mouse infestation is a real problem. My items were covered in mouse feces and there is evidence of them chewing on a number of things including boxes and a mattress.

ERIC J.  |  Overall Experience 
Rating:
5.0

Good services

DONIN M. 
Rating:
5.0

Customer did not leave a comment.

Jhonsson V. 
Rating:
5.0

Customer did not leave a comment.

CATREESE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Prompt and helpful.

TERENCE S. 
Rating:
5.0

The young lady was working alone with a trainee and she had a very irate customer, he threw a box toward her and just down right disrespectful language and behavior!! I was in line witnessing her be disrespected and she continued to give this man A1 Customer Service. She showed excellent restraint and professionalism !! She should be commended !! Kudos 🤎

Shekita S. 
Rating:
1.0

There were mouse in the facility. My mattress, sofas and other items were contaminated by mouse poop. I didn’t want to touch those items because of contamination and I gave key to the staff. So they can discard these items. Staff name is Ashley. She told me not to contact the insurance company but they will cover all the damage made to my property but she had stop communicating with me, did not reply to my emails. On top of that they did nothing to remove the damaged property from the storage and keep charging me rent for the damaged property which was in the storage. I had paid them rent from March of 2021 to October of 2021. I want my rent back plus the money for my damaged property.

Mohammad K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CATRINA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taras B. 
Rating:
5.0

Customer did not leave a comment.

todd K. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
3.0

my storage was locked for 2 weeks after paying and then wasn't closed out properly

Josheka W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel B. 
Rating:
1.0

Customer did not leave a comment.

Kandeisha W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimil S. 
Rating:
4.0

Customer did not leave a comment.

RAMON S.  |  Overall Experience 
Rating:
5.0

Shawn was very helpful and informative. He took care of things in a timely and professional manor, providing excellent customer service, The process could not have gone smoother! Thanks again!

Samuel W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARLOTTE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelley L. 
Rating:
5.0

Fantastic staff, facility and price.

DERMOT F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Victor M. 
Rating:
5.0

The manager is very professional and fast attention in front desk

Kenet M. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

None great service

Stephanie J. 
Rating:
5.0

Thank you U-Haul !

Florian T. 
Rating:
5.0

Awesome

Tandiwe N.  |  Overall Experience 
Rating:
5.0

Muy buenas atenciones..y aunque no hablo inglés las atenciones de cinthya.como intérprete fueron super excelentes..ella merece un 10..super atenta..los demás un 9 y 8.

Manuel F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Johnny S. 
Rating:
1.0

Have vehicle ready when it's supposed to be ready. Cost me an extra $180 in moving fees as my vehicle was not ready until 2hrs after my scheduled time. It was ridiculous, the truck was available they just didn't “stage it” despite being guaranteed it would be ready and available when I needed it. Will be taking the issue up with customer service. Truck made loud unsettling whistling sound the entire time and was in need of repair. Smelled like cigarettes and had burn holes on the seats. Was light headed after driving it for even a few mins.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

Jorge V. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
3.0

Customer did not leave a comment.

alex B. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
3.0

Truck was mechanically in bad shape, Got a mile down the hiway and the gas cap fell off and the check engine light came on. Im suprised the Truck didnt shake apart and leave me stranded.

Ian L. 
Rating:
5.0

Thank you U-Haul !

Florian T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN K. 
Rating:
1.0

The sale person was rude. I asked him about the problem with my car and he said "it is what it is, the truck is yours now and you are responsible for it." Next day, I came back to add another day to my reservation and he kept said no and I needed to bring it back the next day no matter what. I called the central toll free and was able to extend my reservation. I would never go back to this place again.

Tan N. 
Rating:
5.0

Customer service was real excellent the employees was very polite and understanding I would definitely recommend this to everyone that I know

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Jose D. 
Rating:
5.0

.

MARCIA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

Rongie T.  |  Overall Experience 
Rating:
3.0

Our reservation was for 9 AM on a saturday morning. When we went to pick up the truck there were four people ahead of us and only one associate working. Because of this we didn't actually get our truck until closer to 10 AM. This cut a whole hour off of our moving time and we were told we still needed to have the truck back by 3 because there were other reservations. It was not the associate's working fault, but management should really plan schedules better so that there is enough staff working to support the amount of pick up reservations scheduled.

Colin W. 
Rating:
1.0

Customer did not leave a comment.

Walter S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Great experience. Thank you for the service.

TRIBHUWAN T.  |  Overall Experience 
Rating:
5.0

Perfect

Evan C. 
Rating:
5.0

Customer did not leave a comment.

Karlyan N. 
Rating:
5.0

The employees were kind and nice and considerate I would definitely tell friends and family about this store from a scale of 1 to 100 I'll give you guys 100

JAMES E. 
Rating:
1.0

Customer did not leave a comment.

Nicole W. 
Rating:
1.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Free Pepe's pizza and beer!

DAN A. 
Rating:
5.0

Customer did not leave a comment.

Melaney P. 
Rating:
5.0

Customer did not leave a comment.

Khadijah S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julio C. 
Rating:
3.0

The truck smelled like cigarettes and we had tire pressure sensors going off

Michael C. 
Rating:
1.0

There were alot of rat dropps on my things.In my refrigerator and on my sound system,in my box of pictures,etc.I have dealt with other storage facilities only in New York and I never had this experience before.Will never deal with you again or recommend you to anyone!!!!VERY DISSATISFIED!!!!

Tiffany T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYDIA S. 
Rating:
1.0

Customer service was not good at all and upon returning truck they told me they would email me my receipt I was charged for gas which I broughtback at same level I rented it.

Isaac W. 
Rating:
1.0

Manager and other employees are rude and play around with numbers and screw people up ( overcharging for stuff that is not even real ) beside that gas gauge don't work properly on their vans .. I droved 2 lately ( fuel up the tank and 2 minutes later it's shows 3/4 tank of fuel only . Strange…..don't go to that location ( 526 pain st bridgeport ct )

ORLYN F. 
Rating:
1.0

Bad customer service from the men on the return. They were confused, disrespectful and giving contradicting misinformation. I believe I was charged for a dirty vehicle as well. It was dark during the self check out and I felt I was being harassed by these two and just clicked off the check boxes to get out of there. They then charged me for a dirty vehicle. No follow up call to clarify or anything. Disappointing!

Edward F. 
Rating:
1.0

I went yesterday to find out if everything was ok with my return van and to get a invoice. The guy told me to leave the place , very nasty , not cortesi, no manners

sandra G. 
Rating:
5.0

Customer did not leave a comment.

Soon S.  |  Overall Experience 
Rating:
5.0

Clean, well maintained, easy to rent from. The online check-out did not work... So your online system has a problem.

Timothy B. 
Rating:
5.0

Mrs Carmen is the best , gentil and very professional

Kenet M. 
Rating:
5.0

Ashley and the other employees at this location are professional, they care about their customers and their store is clean and the trucks are spotless and reliable!

Suzanne S. 
Rating:
5.0

Customer did not leave a comment.

Greg P. 
Rating:
5.0

Was very please of the service, Thanks so much 🙏

KARLEEN H.  |  Overall Experience 
Rating:
5.0

I

Joseph T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto P. 
Rating:
5.0

Customer did not leave a comment.

Paula N. 
Rating:
5.0

Customer did not leave a comment.

john G.  |  Overall Experience 
Rating:
4.0

More personal interaction with the staff.

Davis A. 
Rating:
5.0

Customer did not leave a comment.

Zachariah F. 
Rating:
4.0

Customer did not leave a comment.

Harishkumar B.  |  Overall Experience 
Rating:
5.0

Truck was great clean ran well . Staff at location where concerned and very nice . They took pride in what they did . I had a very good experience with the location and the service provided.

Anthony D. 
Rating:
3.0

I was told by a uhaul representative I had to pick up truck and trailer separately but could return them together which was fine, that was not the case. The women taking care of my equipment return was very rude and dismissive, she basically told me I was lying about what uhaul had told me when I made the reservation and would be charged for the mileage regardless of a misunderstanding, then sent me away. She was extremely distracted by her child during the return process when I returned and gave me an attitude for their own child's misbehavior. This location is extremely unprofessional, I will not recommend or use this location.

Scott J. 
Rating:
5.0

Friendly and helpfull staff

Juan C.  |  Overall Experience 
Rating:
1.0

When returning the trailer, the employee insisted that we had to park it in a spot, which we would have been more than happy to do but we are not skilled at backing up a trailer. We were only able to pull up very close to the spot. After all long day we didn't need an employee just sitting there not helping us and staring at our failed attempts. He FINALLY got a trolly and moved the trailer into position with another employee who was very nice. The other employee couldn't understand why his fellow employee didn't just do that to begin with. I have thoughts as to why, but I'll keep those to myself.

Eileen D. 
Rating:
5.0

Nothing to improve. Staff was courteous, facility was organized and clean. Regarding the truck itself, I feel like it shouldn't be set to tow/haul on every startup. For normal hauling it holds gears too long, revving too high. It gives the impression something is wrong, and I can't imagine it's good for the drivetrain. It was only after the 3rd or 4th drive that I noticed the sticker behind the shifter. Maybe I missed it, but I don't think the staff mentioned that the mode button.

Antonio M. 
Rating:
5.0

The rate was set wrong for 4 days instead of 2 and got charged to much.

Andrew C. 
Rating:
5.0

Easy in and out, great vehicle, and friendly staff.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

EDWARD S.  |  Overall Experience 
Rating:
3.0

Truck had transmission issues, couldn't start it without help from multiple people every time. Windows wouldn't go up all the way and driver door didn't close properly. Truck was barely used by us but every time we tried to start we almost got stuck every time. Almost had to call for help. Very bad equipment.

Susan B. 
Rating:
1.0

For the past two years I have had issues with rat feces all over my items damaging them & every-time i tried to get help concerning this matter i received no aid!

Danisha C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terrence B. 
Rating:
5.0

The gentleman who waited on me was very polite and helpful and would recommend to a friend and family , thank you UHaul Howard J Pierce

Howard P. 
Rating:
5.0

Customer did not leave a comment.

Rayshawn L. 
Rating:
4.0

Customer did not leave a comment.

Jude J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lisa B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

silvia R.  |  Overall Experience 
Rating:
5.0

Closing out the rental on the storage the information could be made better to understand. We were not comfortable with tossing the sign in card on the floor. If we did this we would have been unable to log out at the facility. I turned the card into the office the following day.

Casey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DERMOT F.  |  First Impressions 
Rating:
5.0

Clean. Never saw a rodent or bug. Items were secured. Size of my unit was perfect. Employees were very helpful. 2nd time renting from U-Haul and I would rent again.

Marion G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbara Z.  |  First Impressions 
Rating:
5.0

Melody was amazing! Upbeat personality, incredibly helpful and knowledgeable and kind.

Erika S.  |  First Impressions 
Rating:
5.0

Like other businesses don’t fix what’s not broken. The Employees Our professional and gracious,treat you like a person we should all be that lucky to have those kinds if employees

Carolyn B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NEVILLE M.  |  Overall Experience 
Rating:
5.0

Staff are very helpful and professional at this Bridgeport lication

Robert L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nilda S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Varrick N.  |  Overall Experience 
Rating:
5.0

Ashley was very helpful, she worked so hard.

SANDRA S.  |  First Impressions 
Rating:
5.0

I'm very happy and the person who walk me through of my services at pine st. in bpt conn was very respectful.

silvia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joao M.  |  First Impressions 
Rating:
4.0

More staffing needed at Blackrock and Bridgeport, CT locations. Employee to costumer ratio needs to be improved, there is long wait time for both in-person and calls.

GenuineSkill S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julian M.  |  Overall Experience 
Rating:
4.0

There was mice dropping in my boxes, a mice chewed my heat press cloth sponge

KISHA W.  |  Overall Experience 
Rating:
5.0

My stuff was secured and never had any issues with the facility. It was well maintained and clean. Would definitely recommend!

Judeen W.  |  Overall Experience 
Rating:
1.0

Whenever I tried to call the local number, 8would reach the automated system of the national U-Haul system. NEVER was I able to get through. I would have at minimum a thirty minute wait time before I would get a live body on the line at it be the answering service of the national answering service, I would ask to patched through to the local pine street, Bridgeport, CT office and I would be again be on a longer looong wait time before giving up.

Patricia S.  |  Overall Experience 
Rating:
5.0

Great Customer Service and help at the Pine Street location would recommend 200 percent of the time. Our company deals with Uhaul often and Pine Street location by far is always the best. Ashley and the team are Wonderful.

Jeremy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARISOL V.  |  First Impressions 
Rating:
5.0

Great staffs, excellent customer service.

Michelle H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ohioma O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

douglas g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACOBE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICARDO A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrence I.  |  Overall Experience 
Rating:
3.0

There were a lot of Rat poops all over my things.I mean like rice grains. It's awful.and that's not good.

Leepez E.  |  Overall Experience 
Rating:
5.0

Ashley was great and made my experience finding the right storage to rent a blast. Thank you Ashley

Michael S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dorian B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kashieve E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan D.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jerry H.  |  Overall Experience 
Rating:
1.0

All of my belongings are ruined

Yvanna M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rolando F.  |  Overall Experience 
Rating:
5.0

I am well pleased with the service.

Suzette M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Jane G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICARDO A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONYA M.  |  Overall Experience 
Rating:
4.0

*

Abdul S.  |  First Impressions 
Rating:
5.0

I am a frequent customer of U haul. I may be insecure ,inconvenient and miserable without Uhaul store nearby.. Unlike other businesses. U -haul does really good thing for lifes for me and other people.Highly recommended!!!!.

Thang T.  |  Overall Experience 
Rating:
2.0

The facility has rodent issues. Our unit had mice droppings in it and on our belongings.

Jonathan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erica S.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Carol C.  |  Overall Experience 
Rating:
5.0

Young lady who took care of me was pleasant, attentive, and friendly.

Marion G.  |  First Impressions 
Rating:
5.0

Ashley is an excellent manager.

Kenneth T.  |  Overall Experience 
Rating:
1.0

MOUSE POOP EVERYWHERE!!!!

Colleen D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosin E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad L.  |  Overall Experience 
Rating:
3.0

Staff seem to be undertrained, and aren’t that pleasant to work with. The desk is often completely unattended.

Timothy L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RUBEN A.  |  Overall Experience 
Rating:
1.0

Rodent infested storage facilities. Had to take stuff out after seeing rodent droppings everywhere in the unit and holes on most of the storage bags. Rodent infestation was so bad that they got into my suits, only after I opened up the bags after already moving that a mouse jumped out and ran under the sink. Now I have to spend extra money to get the mouse out. If I knew the situation was going to be this bad, I would’ve used a different storage.

Pritom C.  |  Overall Experience 
Rating: