Customer Reviews for U-Haul Moving & Storage of Broken Arrow

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Broken Arrow

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Ruth C. on

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Pei L. on

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Jana R. on

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Eric B. on

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Daniel G. on

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James R. on

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Robert V. on

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Breanna M. on

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Customer service was by far the best. We needed a truck last minute as an emergency and got the keys and contract signed in under 10 minutes. Very reasonable pricing. Overall happy experience, will definitely use again.

Cecil M. on

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Clinton K. on

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Have all damage marked or have it marked better. I had lots of damage that was not marked and I had to take pictures of.

Melissa P. on

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The manager was extremely rude when we arrived and the servers were down.

John W. on

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Lanette B. on

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Quick and friendly service. Always has what we need!

Katrina S. on

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Denise G. on

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Friendliness and customer service skills weren’t apparent

John B. on

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Diego M. on

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Annette H. on

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Lanette B. on

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Always a good experience. Staff is always friendly and helpful

Micky H. on

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Robert B. on

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Travis R. on

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Candie was very rude. I would avoid this location based on her attitude, and I'm not very picky about customer service.

Clark K. on

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Scott N. on

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Kandace B. on

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The cashier/owner was extremely rude & hateful!!!!!

Harvey H. on

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Delma S. on

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A ok

Taylor S. on

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The employee working the front desk when i returned the truck was kind of rude

Randy A. on

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The agent was great. Very helpful.

Gayle B. on

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Larry K. on

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Cyndee T. on

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Jose C. on

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Lower prices

Billy S. on

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Rude uninviting, tires kept going flat

James P. on

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Michelle K. on

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Very clean! I kept my stuff in storage for over 1.5 years and no insects or rodents! Job well done! Thank you

Shelia C. on

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Staff was great, Facility clean and secure. Couldn't ask for more.

GARY H. on

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Nothing bad to say. I got a free unit rental for one month for renting a uhaul truck for my move. It was convenient for my transition...

linda m. on

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Candi and her staff are always very friendly and helpful. If I ever need to get a storage unit again, this will be the place I’ll go to.

Casey W. on

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Everyone I talked to was beyond nice and extremely helpful.

Ronnie E. on

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The team was attentive, helpful and extremely knowledgeable.

Delores B. on

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The management team went out of their way to assist me in my son’s situation. They were very professional and helpful throughout the whole process. Thanks Again Alvin & Delores Bailey

Mary M. on

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I used the storage unit for just under a year and never saw anything concerning. The staff were always courteous and progressional. The unit was easily accessible and always clean/ well maintained.

Robert B. on

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Good experience

arelia p. on

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The young lady that assisted me was very helpful and answered my questions expertly.

Aaron B. on

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U-Haul went above and beyond offering a free month of storage for flood victims, which I was one of. They put the word out on radio and every news station in town. I highly recommend & always will.

marinna m. on

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The staff at this location is EXCELLENT! They were all friendly and helpful but Connie really went above and beyond. She has won me a a U-Haul customer for life.

jason b. on

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This U-Haul location is awesome. Very friendly, helpful, and easy to deal with.

angie a. on

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This is the worst experience I have ever had with a storage company. Candie, the manager, was terrible and cost me an extra months rent. Corporate had been informed. Will not use again nor recommend!

paula b. on

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Was very happy with security on the property. Liked the choice available of different services and sizes of unita

Steeley U. on

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I was a little disappointed they wanted to raise my cost there at the last and I never was sure if I had taken my account off auto pay. We got it figured out before we left but it was confusing.

David L. on

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Staff have always been friendly and helpful

Suzanne S. on

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Candice and the staff were Always friendly, helpful, efficent, and professional. I have and will recommend them!

Carl M. on

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Very appreciate with you employees because they got to know me. For example, when I arrived there, they would give me a blank paper and pen. Reason for that is because they knew that I am deaf.

Elena S. on

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Very friendly and helpful staff. Easy to get in and out of, and available to access storage unit around my work schedule. Definitely would use them again if needed.

Tim b. on

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U-haul is great, recently I had to move my whole family from Oklahoma to Georgia. Not only did they reserve me a truck but I was able to buy all my packing items at the lowest price around. Thanks U-H

richard w. on

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Great team

judy c. on

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Candi the General Manager makes this place! She is the greatest! I would recommend this place to anybody! Regards, Jody Caldwell

Matthew R. on

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I no longer required my unit but accidently left my lock on it. I asked for it to be cut off. They refused. They have harrassed me for months about it. I even contacted corporate and nothing happened.

CHELSEA A. on

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Thank you!

RONALD P. on

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Very fast and friendly

Joshua M. on

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This particular u haul location was really good although I can not say that about others. Candi the owner is really nice and smokin hott and they always helped me when I needed it.

STAN P. on

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Great people

Susan G. on

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I have rented a storage unit from this facility on two different occasions and won't hesitate or think twice about renting again if the need arises.

NANCY C. on

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I enjoyed uhaul and felt like my belongings were safe, however I felt like it was a little pricey

jered s. on

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Very helpful in all my moving needs. The price was just right, too.

SHIRLEY H. on

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Nice facility and staff

JORDAN P. on

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I was a costumer of UHaul for 2 years and they have been friendly the whole time Thank you for your business!

Caroline H. on

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The folks at this location were beyond helpful. They gave me excellent moving/packing advice. Richard and Ty were both extremely helpful. I’d highly recommend this location.

DANIEL B. on

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I came to return some mover wrap and wasn’t helped. My wrap is still there and was told I would get a call back. It never happened. Also my outside storage went from low 40’s to upper 70’s. Too much

ALAN E. on

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great location and value within Broken Arrow. Recomend!