Could not get my code to work. Had to come back 2 hrs later..still didn't work. There was a red lock on my unit which the guy very loudly told me it was for nonpayment right in front of another customer. I was trying to move IN that day and you had my credit card so all this was on your end. I canceled before even getting to move in. I will never recommend this facility. Only 1 person working and very overworked
paula m. | Overall ExperienceSelf Storage Units in Broken Arrow, OK, 74011
U-Haul Moving & Storage of Broken Arrow
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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CA02, 5x10.png)
Small | 5' x 10' x 10'
Interior 1st Floor Street Level Climate Swing
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$99.95
Per Month
Free Lock with
Rent Now1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
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CA01, 5x5.png)
Small | 5' x 5' x 10'
Drive Up 1st Floor Outside Level No Climate Rollup
Miscellaneous Storage (up to 2 rooms)- Rate:
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$44.95
Per Month
Free Lock with
Rent Now2 Units Left!
Rent Now to Secure Your Room!
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CA03, 10x10.png)
Medium | 10' x 10' x 10'
Drive Up 1st Floor Outside Level No Climate Rollup
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)- Rate:
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$119.95
Per Month
Free Lock with
Rent Now -
CA04, 10x15.png)
Medium | 10' x 15' x 10'
Drive Up 1st Floor Outside Level No Climate Rollup
2-3 Bedroom Home (1,600 - 2,000 sq. ft.)- Rate:
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$149.95
Per Month
Free Lock with
Rent Now2 Units Left!
Rent Now to Secure Your Room!
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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6.0 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Appreciate the service and the staff treated me well done
KIRBY M. | Online Move InPrices are a bit high, but overall great storage and customer service
Alexandra S. | Online Move InThe worst for storage virtually dark any time if the day or night. No where to plug in a light you can't see at all inside your unit in the climate controlled area
Deborah N. | Overall ExperienceExcept for the price, I can not find fault with the facility.
REGINA D. | Overall ExperienceThe on-line process is mostly good, however it was never clear that a lock was provided with the unit. So, I purchased a lock and then the site manager refunded it, which worked out well. But, I had to go the facility to clear it all up.
Todd R. | Online Move InThe staff were kind and generous
Mary A. | Overall ExperiencePrices are high
Becky Melissa P. | Overall ExperienceI was given this medium storage facility by my, phone and by the corporate. When the manager learned of it she charged me $150 even though I told her I was directed to her storage facility by the main office. She refunded $150 back, but as managee she should have been more professional said sir I'm sorry for the mess up. She came off as being very rude
Charles G. | Overall ExperienceThe staff was incredibly rude. As i made it closer to tulsa, from st. Louis, i ran into some traffic that pushed me back a little on my arrival time. Well that meant that id show up approximately 5-10 minutes after they closed at the SUPER late hour of 8pm. So I called ahead and politely asked if someone could stick around for me. The guy who answered the phone said with disdain, that they're trying to close up early and will leave at 8:00 sharp. I then offered to pay someone to please stick around for me. I just drove 8 hours to get here and theres nothing i could do...needless to say the staff did NOT wait, pushing back my entire move in schedule by over a day and a half... Because since the office hours are the same as a state govt and the accessibility of the units is tied to that, plus the rude and unsavory behavior, I was unable to unload everything right then and there. I had to find an pay for another storage unit from another place, then had to run back to st louis, back to tulsa and by the time i made it back, I'd arranged to return the trailer and fill up the storage unit at 3:00 p.m. and once again ran into traffic on my way to the unit so I called ahead and asked if the manager could stick around this time she said yes she would but only for an hour and then she had to go and come to find out the office doesn't even close until 5:00 so her doing me this huge favor was part of her job anyways so I mean and then as I'm leaving the place it's then right after they took off the trailer right as I'm about to drive away literally standing right next to my car hand on the handle tells me the storage units are only open the same time that the office is and so I won't be able to access any of my stuff I can't come in and move it out in the middle of the night I can't go anywhere or like move into my place and since I work from 9am - 6pm EVERYDAY i wont be able to get my stuff for another week or so... Oh and to make matters even better, i got charged twice for the "starters package" (which didnt have all of the stuff with it) got charged extra for a smaller trailers, charged to put a lights attachment on my car, charged for a lock for the storage unit. Paid for an 8 x 10 unit, received a 4x4 unit. And missed my move in date by two whole days... So as far as im concerned, U-Haul screwed me royally and not only am i going to tell everyone this story and dissuade anyone i meet from choosing uhaul, but I'm going to be requesting a refund for a lot of this.
Thomas T. | First ImpressionsThey were very rude.
Charles G. | First ImpressionsSpent 2 hours waiting to find out the unit I had reserved and purchased was not available. I had paid labor with me.
charles s. | First ImpressionsStorage was clean and well maintained. My only issue was customer service due to some staff (not all) and the owner/manager being less-than-friendly and seemingly incapable of defusing situations. Just not the type of customer service that would make me recommend this location.
Susan S. | Overall ExperienceKeep up the good work
Corey C. | First Impressions