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Lynn RCustomer Reviews for U-Haul Moving & Storage of Chantilly
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you.
sylvia r | Overall ExperienceThis review is strictly for this location I did not have the same level of professionalism at the bronx location.
antoinette j | Online Move InEvery last person that has worked at this facility over the last two years has been absolutely astounding! Make no mistake, I mean every single employee whom I have had the pleasure to deal with here has superb product and policy knowledge, and are super friendly! The prices are good for the area. I only had one rent increase and it was not so high that it made us want to leave the facility, but a somewhat fair representation of inflation. Thanks to the whole team here, please make sure the corporation takes care of you guys!
shawn m | Overall ExperienceThe Uhaul in Chantilly VA was excellent. The staff were friendly and really knew the facility and equipment available. Very good experience working with this UHaul location.
Natalie B | Overall ExperienceGreat staff. Very helpful and knowledgeable.
Natalie B | Online Move InGreat customer service!
KATHLEENOKEEFE B | Overall ExperienceIt would’ve been nice to have the unit lit, but other than that had a great experience. Only negative was the way you handled my first month free. You went ahead and charge me in Advanced for the second month which I hadn’t budgeted for, but I was assured I wouldn’t be charged the second month. Then, at the beginning of the second month, I got charged anyway. The staff at the facility promptly credited me, but the only way they could do it was to close down my rental and start a new rental. You should really get that fixed. Cause I left a bad taste in my mouth as it caused me to have an overdraft charge on my bank account.
DANIEL M | Overall ExperienceExcellent all the way around . 5 stars ⭐️
JOSHUA A | First ImpressionsEven rented a van for my move. It worked out well.
Bill P | Overall ExperienceVery friendly and clean facility. I highly recommend.
Angel C | First ImpressionsGreat storage and staff was very helpful, especially Johnnie the manager! We greatly appreciated him. The location just ended up being too far to easily access daily.
KELLY M | Overall ExperienceGreat clean 👌
derwin p | Overall ExperienceClean safe and my items were in prefect condition
Margaret K | Overall ExperienceThis storage site was excellent. Well maintained, comfortable, and lots of carts. The only downside was the cost and the rapid increase in the monthly rental rate which was exorbitant. We would have rented longer but raining the rate $80 after 1 month of occupancy was ridiculous so we moved out immediately.
Stacy K | Overall ExperienceEverything was excellent
Jim S | First ImpressionsGreat customer service!
KATHLEENOKEEFE B | First ImpressionsSmall glitch in my storage unit rental. Even though it wasted an hour of my time, customer service was able to contact the manager and find another 5x10 for me. It was another hit day in northern Virginia. Someone put a lock on 1021. I am angered by the rudeness of others. The location of that unit was better situated.
William H | First ImpressionsThe 2 staff members who helped me were very helpful and approachable
Marc R | First ImpressionsHappy employees happy customers
TOM W | First ImpressionsThe young man who helped me made me feel comfortable.
Robin S | First ImpressionsExtremely helpful and professional. All my questions answered promptly. All my items fit into the unit.
Diane S | Online Move InLove the flexibility!! I’ll definitely recommend to my clients.
Ressurrection G | Overall ExperienceReservation and set up was easy. Only issue is that it wasn’t clear that the first time I go I would need to visit the office to finalize the set up. I showed up at 6am and had to wait till 7am for office to open.
MICHAEL Z | Online Move InJohnny Necessary went above and beyond to help and was great!Q
Mark S | First Impressionsawesome clean place
Walter M | First ImpressionsNeeded help to understand my storage unit and staff went above and beyond to help me. Also bought a bundle of boxes and gentleman put in my car as they were to heavy for me. Staff is 5 stars
Margaret K | First ImpressionsThe manager was exceedingly helpful but the staff we encountered were unfortunately and generally clueless about procedural issues. This is too bad as the facility was otherwise more than acceptable.
jeffrey m | Overall ExperienceWonderful, helpful staff. They assisted with fixing my hitch connection on my suv which hand been improperly installed at another location in Newport News. Checking in and out online was easy and I received fast friendly assistance over the phone for an minor accounting issue! Chantilly is a fantastic location!
Jeanne R | Overall Experiencethe best ever😇❤️
Walter M | Overall ExperienceUpon handling the closing of a unit from end of June, while trying to figure out if we were charged or not and if it was closed in their system because we were getting late fee notices, the woman who was supposed to close us out was the one that answered the phone. When I escalated the issue with her manager and I went in to describe the employee as an Asian female (which the employee did tell me she was Asian), the manager blew up at me and accused me of using gender and cultural identification in a derogatory manner. I explained that the person on the phone told me she was Asian and the manager continued to yell at me about being racist (considering my husband and my daughters are Asian, I don’t understand how I was being disrespectful, I was just trying to describe the person who made the mistake). I am still shaken by the accusations of being racist and using derogatory remarks by calling the employee an Asian female. I found the blow up from the manager to be highly disrespectful and shocking to say the least. Absolutely AWFUL customer service over the phone. I never had issues in-person. In fact, that same manager was super helpful with me and my husband the day we did the move out, offering advice on how much weight our truck is capable of hauling. I was absolutely appalled she said I used derogatory language using the words Asian female. In today’s world, THAT description is acceptable.
Edwin F | Overall ExperienceI rented a storage for 2 months 7days and was charged for 3 full months $569.85 insted of $$399 and change without any consideration of giving me back any balance. So unfortunately and unfair for future business with Uhaul.
REUBEN N | Overall ExperienceI was a difficult customer and the staff was very helpful and informative. I will definitely use them again.
Beti F | First ImpressionsExcellent service, movers did not show and I was able to get a truck and storage.
NORMAN W | First ImpressionsHorrible customer service, horrible app, so glad to be done with this garbage business. Would have gone somewhere else if I had known every store was rude and bad at their jobs. Horrible down in Florida and horrible here in Virginia. No point in calling to resolve disputes, your representatives don't care.
Jonathan K | Overall ExperienceThe owner was very helpful. The staff the day before was not too helpful but seemed to try their best. Best to deal with this facility during weekday hours when the owner is present.
jeffrey m | First ImpressionsStaff was fast and efficient. They helped me every step of the way.
Curtis B | First ImpressionsAll staff seemed friendly except for the woman who helped me , she was very rude and degrading. I wouldn’t use this location again if my stuff wasn’t already in storage just because of her.
Erin M | First ImpressionsTascha was so helpful and knowledgeable!
MARY H | First ImpressionsThe stuff at Chantilly facility was really helpful and kind… I don’t remember the names of them but I’m really thankful to all of them…. They help me a lot and fast… I’ll be back there to give them something to appreciate their job and tell them to continue doing it like that five stars ⭐️⭐️⭐️⭐️⭐️ for them
Josma V | Online Move InAt check in I was given my storage unit # but there was another lock on it. Had to go back to office and they had to assign me another #. Also the code to get into the facility after hours did not work so you had to pull open a side door. Was worried that faculty and therefore my belongings were not safe. This is a busy location so wait times to see a representative was lengthy. Staff was friendly and easy to deal with.
ERIC K | Overall ExperienceThanks for great service ladies
keith r | First ImpressionsGreat facility, friendly staff. Easy to move in.
Steven B | First ImpressionsClean, convenient dolly carts available. Loading dock was convenient for the truck and car.
Martha W | Overall ExperienceThe employees from mangers down to the garage teches was the nicest kindest politely people I have meant in a very long time . They help me so much when removing the items from there need to give 200%
Cindy L | Overall ExperienceNo lights working in the entire hallway where my unit is. Had to use phone flashlights!!
Christopher H | First ImpressionsI request a 10x10x10 online but when I got to the unit it was two 5x10x10, when is not what I request and when I brought that to the attention of customer service. The answer I got is that what you get for online request.
MICHAEL R | Online Move InEverything good and clean
Milagros C | Overall Experiencestaff VERY helpful Computer was a hindrance - slow Merchant device for payments - not working
LINDA L | First Impressionsvery clean facility and have rental vehicles and supplies ❤️😊
Walter M | First ImpressionsI love the look of the floors
walter m | Overall ExperienceThe customer service is outstanding and the storage itself is outstanding, protective, very clean and the price is worth it. i highly recommend U-Haul storage.
Mary K | Overall Experience😊 thanks
WILTONLEE C | First ImpressionsGreat service!
AMBO T | First ImpressionsAwesome Staff
walter m | First ImpressionsMy only concern is that I moved out in September and notified the office in person ant the lady assured me that the unit was done but the payment came out of my account and again in November. I went in person and took care with the manager and got a receipt this time. This is all taken care of but Luis assured me and it wasn’t done, I had to dispute with the bank. I have been a 3 year customer and overall no complaints otherwise.
Debra T | Overall ExperienceNa
Che C | Overall ExperienceOut of my entire relocation U-Haul was the only thing that had zero problems, thank you
Michael L | Overall ExperienceFrom the moment I stepped in the facility, I felt welcomed and appreciated as a customer. High standards of customer service and very helpful meeting my storage needs. I would definitely recommend to friends and family.
Jennifer J | First ImpressionsI have the worse experience:moving from Massachusetts to Virginia at the end of June , I reserved 20 feet track & storage unit a mounth ahead,12 hours before my moving date, I received a call from U-Haul with bad news, sorry we’re only have 15 feet available so I end up leaving 3 bikes , sofa and more stuff behind , Two months afte I have my furniture in storage I find out that they have my name in 2 different units ,and my credit card auto pay In someone else unit , I will never recommend U-Haul to anyone, I will post my experience in all social media
NOUREDDINE S | Overall Experiencegreat
Clint W | First ImpressionsChantilly staff was most helpful getting my check-in for storage completed, while processing me in for a trailer hitch install on my vehicle, in addition to renting a van for one day locally...they were also extremely helpful when I locked myself out of the rental van; directing me to the Herndon facility where a spare key for the van was maintained -made a very stressful day a lot nicer :-)
Michael B | First ImpressionsExemplary customer service and management practice.
Ramon P | First ImpressionsThe easiest and best service I've gotten in several years! Absolutely acceptional service!
MICHAEL S | First ImpressionsGreat place
DEBORAH R | Overall ExperienceThe facility was clean, bathroom was great and handy, and the availability of a hand dolly was excellent.
Stacy K | Overall ExperienceVery clean facility overall, loading/unloading bays made very convenient
Adam H | Overall ExperienceIn one word, easy! The accommodations, service, and cleanliness were all superb! Never any hassle. I say payment system and always able to access. Our storage was as good on the day we we picked it up as it was on the day we dropped it off. Thank you!
Michael I | Overall ExperienceUn excelente servicio
CARLOSMANUEL A | Overall ExperienceThe team at the Chantilly location were always helpful, professional, and patient. I used this location for storage and truck rental several years to move my girls on and off campus at GMU. I highly recommend them for any storage, moving, or rental needs.
michelle c | Overall ExperienceThank you very much
Teresa F | Overall ExperienceSo helpful! Helped me with unhooking the trailer, backing up the truck, directing me to the right doors-- wonderful staff!
Noel M | First ImpressionsI am not sure why I should have been charged a after hours fee. I did not have the truck a whole day and I returned it a half an hour before the store closed.
Thomas W | First ImpressionsAlways a treat to come in n chat. Always so friendly n kind to an older person.
Camille O | First ImpressionsStaff is surprisingly really friendly and helpful. They may look tired and stressed out but when you speak to them, they do all they can for you! I really appreciated it!
Jonathan R | First ImpressionsThe staff worked as a team and where there to really make sure all my questions were answered and made the entire process a legit one stop shop for all of my moving/storage needs. The manager Robert wasn’t afraid to roll up his sleeves and jump right in to assist me. I’m sure this location sets the standard for an excellent Uhaul customer experience. Keep it up and Please share my experience.
CLAUDIO F | First ImpressionsKey code was not correctly coded for both access units for front storage. Caused great difficulty late night but did give free extension.
Jennifer M | First ImpressionsI would like to thank Mr. Babby from my heart. He was special person.
Abdullah A | Overall Experiencenot very easy to get in and out of with a trailer to load and unload, due to the busy traffic.
LORI E | Overall ExperienceGreat and seamless experience with the u-haul truck drop-off and the storage facility. The representative was super helpful, and the key card access is really convenient. The only con I have is the bathroom on site. I went in to wash my hands and the bathroom was not clean and someone had stunk it up, early in the morning around 7am lol
Nikita F | First ImpressionsThere's a fee for using the dumpster. Thats weird.
Jessica H | Overall ExperienceBruce was great! He helped us find another storage unit close to our original one.
JACK B | First ImpressionsI was told that I could pull up my truck to a unit and unload right from outside. I don’t need or want climate control or access to the building carting my things through a maze… However, it wasn’t too bad but had I known it was all indoor units, I probably would have went somewhere else. U-Haul is great! I was misinformed by a staff member. No big deal. Just being honest.
Joseph T | First ImpressionsThanks!
john r | First ImpressionsRyan is a very great wonderful polite and very delightful person to have on your staff
PAMELAMCKAY M | First ImpressionsUhaul should of told us up front about when you close your unit you don't prorate the rent. We lost 3 weeks of payment. The lines at the counter was always long because there was only 1 person working the register and phone at the same time. Other than that it was great having the storage unit and not have to worry.
Felix P | Overall ExperienceGreat staff
WARRENCHRISTOPHE G | First ImpressionsClean, easily accessible facility. Robert and his team go above and beyond to provide a great customer experience. Robert's customer service experience is unsurpassed.
MICHELLE M | First ImpressionsThis was a great facility! The only reason I’m leaving is because I’m moving to a new state. Thanks!
Brienne K | Overall ExperienceI moved out of units 2130 and 2149 on May 12. When the movers were packing me out I went to the office to inform the staff member of my move out. I was told to return later that day when the movers were done and someone would do a walk thru with me. I returned a few hours later and was greeted by a different staff member who did not do a walk thru and told me they would take care of closing out my contracts. Turns out 2130 was closed. 2149 remained open despite the fact I checked the following the day and was told both units were closed. I was charged $143 on May 13 and charged $143 on June 12th. I’ve been trying over a week now to get refunds and spoke to the General Manager, Richard who said he’d take care of it. He closed 2149 on or around June 14 but only processed a refund for the June charge. The May charge has still not been refunded. I’m very dissatisfied with this situation. Why the first person I spoke to (when I wanted to check out) told me a walk thru was necessary but the second person who was supposed to but did not tells me the staff at the Chantilly location do not follow their own procedures and the result is the situation I’m in. I was satisfied with UHaul until I tried to closed my accts.
Stacie M | Overall Experiencevery professional and responsive staff !
Gary P | Overall ExperienceUHAUL is the most reasonably priced in my experience & offer services to complement my moving/storage needs.
Sjontelle C | Online Move InMy only concern is that I was given 2 units to make the size I requested. It works fine for me but it might not for someone else.
Ruth H | Online Move InRyan and Gabby Best worker
Shagun v | Overall ExperienceKEEP MORE PEOPLE RYAN EXCELLENT
PAMELA M | First ImpressionsRyan was extremely helpful in addressing all my needs. Excellent customer service
Samina S | First ImpressionsIf I ever need a storage facility again I’ll be using you all!
Michael B | Overall ExperienceWe rented a "drive-up" unit because we have some large and heavy items to store and wanted to drop them out of the truck and directly into the storage unit. We arrived late in the evening only to find that your version of "drive-up is a loading dock. The unit you gave us was at the furthest point away from the loading dock which made it extremely difficult and time consuming to move our items from the truck to the unit. We also found out that the large sliding doors at the dock are locked at 7:00 P.M. which will make moving items after 7:00 P.M. very difficult. Luckily we ran into "Ryan" who stayed after his shift to allow us access to the sliding doors. Major kudo's to Ryan, he was very courteous and understands customer service. Otherwise, the unit was clean and ready to use,
Michael B | Online Move InThe storage space was choosen for me as the best and most convenient. It was not convenient. Security and lighting were good. Staff were helpful. I would recommend with a be aware that they do not refund for early vacate.
Annette Y | Overall ExperienceStaff was always friendly and helpful. Any staff member I’ve come into contact with always went above and beyond with a smile. Facilities were always clean, secure and my possessions were well kept. I would certainly use these facilities again, if needed.
BRIGETTE H | Overall ExperienceBest uhaul facility I have ever used.
Rodney P | Overall ExperienceI needed a place to store some items for a few months and they had one immediately; it was easy to unload to get inside; they had adequate dollies to support my needs.
Kevern S | Overall ExperienceMy experience was so pleasant that I'm considering moving the contents of 2 storage units from another company to this UHaul site.
WILLIAMEDWARD H | Overall ExperienceEveryone was very friendly and helpful. The customer service is the reason when I ever need future Uhaul assistance I will come back here. Highly recommended.
Jeff D | First ImpressionsStaff was very informative and helpful. That's why for the past 10+ years I have been dealing with this particular Uhaul Facility. Thank you to everyone!
AVALON M | Overall ExperienceThe entire staff at this location is extremely friendly. Coworkers band together and are there to help you. An issue arose during and after the truck rental. The Manager handled the situation calmly and professionally and I was more than pleased. I will add that this store has always treated me well and would give my full endorsement to use the Chantilly location for their moving and storage needs Bill H..
WILLIAMEDWARD H | First Impressionssadly due to covid and losing almost everything I was unable to continue to pay .. but everyone was so nice and helpful
Krista P | Overall ExperienceExcellent staff - helpful, friendly and go the extra mile to help out with any questions. My only semi complaint is they are always packed in there! Lol must be we all know they are good! And I wish self storage Access was opened a little later in week days. Over all5 stars
Jen F | Overall ExperienceThank you for an outstanding U-Haul storage facility. It has been a great experience with a friendly staff, well maintained and clean.
Arvinda M | Overall ExperienceVery easy. Even easier when I moved out and closed my storage. Great help.
ROBERT V | Overall ExperienceFirst assigned space invalid caused reassigned to another space. Numerous pass code attempts failed by me and the staff.
lawrence y | First ImpressionsSo good
Zehaa B | First ImpressionsAll staff members were friendly and helpful
James R | Overall ExperienceIt is always a pleasure doing business with this location which is why I come back twice a year to move my daughter(s) on campus and off campus. The staff is extremely professional, informative and personable.
michelle c | First ImpressionsI’ve never experienced such wonderful service and consideration as Ryan has exhibit every time I went into his facility. He is definitely a people’s person and truly an asset to your company. Ryan thank you again for all your great service. The very best to you . Kadria Hutchinson-DeLande
Kadria H | Overall ExperiencePrices are a little higher than others but overall great experience.
Long P | Overall ExperienceThe staff was great
Kim S | First ImpressionsThe staff were incredibly helpful and made the move in and truck return process very simple. The storage facility was also very clean.
Sarah D | First ImpressionsAppreciate the assistance from all the staff. They were all extremely helpful. Thank you.
Kathy M | First ImpressionsStaff was always friendly and helpful. Very thoughtful group.
Amanda M | Overall ExperienceVictoria and Ryan were awesome . Customer service was above and beyond what I expected . They made the whole experience seamless..
scott v | First ImpressionsThanks for exelent service 🙂🙂
Maria H | Overall ExperienceI will always use the facility
richard b | Overall ExperienceThe best service I ever received and Ryan the manager is a wonderful person I love the way he does his job and duty and deserves a big promotion, I hope he get all he deserves.thanks for everything
Obaidullah R | First ImpressionsStaff was very knowledgable about various products. Even though they wete busy, they wete patient while we made our decision
Chris B | First ImpressionsGreat staff very helpful, prices were good and no surprise charges.
Long P | First ImpressionsOutstanding facility with professional loading docks and extra wide elevators. Facility run by wonderful family who are always helpful when needed. Recommend this facility minutes from Dulles Airport.
Kurt L | Overall ExperienceThe folks at this location are awesome!!
Pinaki B | First ImpressionsGreat staff, great service. 100% recommend
william o | Overall ExperienceI will recommences to my friends and family In town about the U-Haul storage.
Lam P | Overall ExperienceMy wife had to call every month to let you know that we had a free month. We received calls letting us know we were past due on our bill. Very frustrating! Rude staff when my wife called.
Felix P | Overall Experienceall good!
Joan R | Overall Experienceeverything was great
Krista P | First ImpressionsIt fit my needs and the staff was always available, helpful, and professional.
James M | Overall ExperienceEvery staff member was World Class! I had just moved from Texas and this was a fantastic and easy experience. Well ran location, great team, clean facility, excellent tools (carts). Two thumbs way up!
Christopher J | First ImpressionsManager/Craig is phenomenal. Gives every customer 1st class service when they come in his store. Need more guys and gals like him
darius r | Overall ExperienceThese were the nicest people and the best storage renting experience I have ever had and I have had many. Best overall business experience with any company in a long time.
ROBERT B | Overall ExperienceExcellent customer service!
Thomas F | Overall ExperienceExcellent facility and staff.
Pura S | Overall ExperienceMy trip with u-haul was great everyone that I came in contact with were great I would rent from them any time I go to move . I thank them for all there help with my move Charles Porter
Charles P | First ImpressionsExcellent customer service and support by the entire team here in Chantilly!
Thomas F | First ImpressionsAll the service was great or I can say excellent, all the employees are great especially mr:Greg Russell and mr:Ryan very hardworking people and very helpful and great customer service.
obaidullah r | Overall Experiencegood
Susan M | First ImpressionsFriendly and fast service
Amanda M | First ImpressionsNone
Thomas S | Overall ExperienceStorage was great. Had good locations of units, easy accessibility whenever I needed and place was kept clean.
Stephen S | Overall ExperienceOnly reason for one star off was because the wait time
Zum T | Overall ExperienceEveryone there was very kind, and very professional.
yasas j | Overall ExperienceRyan was exceptional
Stephen S | Overall ExperienceOutstanding customer service. Great attention to detail. Friendly and knowledgeable staff. Craig Russell is outstanding Manager.
Earl C | Overall ExperienceThis was by far the quickest and easiest rental we've ever experienced. Craig Russell was awesome. Him and his team worked so quickly and were very informative and very kind. thanks.
MIguel R | First ImpressionsNice
Jerome S | Overall ExperienceI never leave ratings on surveys, so consider this an honor. This particular facility and staff is beyond awesome. The facility is clean beyond belief. The staff is super friendly and helpful.
Ronnell C | Overall ExperienceThis is the best U-Haul around.. the employees always go above and beyond. I have used them for storage and at least a dozen truck/trailer rentals. Simply outstanding!
JOSE A | Overall ExperienceIt was perfect.
bakhcha h | Overall ExperienceNone
Rhonda M | Overall ExperienceThe gentleman that helped me was knowledgeable, friendly and professional. Good customer service is hard to find these days and this guy exhibited in spades!!!!
DIANE W | First ImpressionsGreat customer service!
Stephen S | Overall ExperienceBrian and Kendall(?) the owners were above and beyond friendly and helpful!!! Their employees are just as nice...they obviously foster good customer care!!!!
TERRY R | First ImpressionsTHE MOVE IN DATE WAS NOT 5/7 IT WAS 5/8 PLEASE MAKE CORRECTION
Alma G | First ImpressionsExcellent. Very professional clean and friendly
Shawn C | First ImpressionsGreat service. Thanks
obaidullah r | First ImpressionsGreat experience, and very satisfied. Customer service was beyond excellent, and super helpful. Definitely will only ever do business with u-haul, and them. Staff was very friendly and super helpful.
Brianna C | First Impressionsit would be nice to have access until 9pm or 10pm on weekdays Prices a little too high. Friendly and knowledgeable staff.
VICTOR C | Overall ExperienceBest customer service and excellent people god may bless all. Thanks
obaidullah r | Overall ExperienceIn the summertime,the units were too hot and made moving in tedious and unnecessarily stressful. In the winter, it was near freezing.
Michelle L | Overall ExperienceGreat service - the staff were excellent!
Karen O | First ImpressionsThe staff at the Chantilly U-Haul are amazing and so kind! Craig runs a super team who took excellent care of me this year. Special thanks to assistant manager Ryan, as well as Michael and Victoria!
MARTHA M | Overall ExperienceStaffs were very friendly and helpful.
NGA N | Overall ExperienceRyan and Michael both provided excellent customer service to me on back to back days. They were very informative and provided me with the best options for my moving and storage needs.
James M | First ImpressionsThis is an amazing U-Haul location. Their manager, Craig was so nice and accommodating. He did absolutely everything to make sure I received a wonderful service with my storage and truck rental
ADEDOYIN A | First ImpressionsExcellent Fast Service and Ryan has always helped me with excellence and quality customer service!! I come to this location mostly because Ryan has always treated us very well! He needs a Promotion!
Aaron M | First ImpressionsVery good service. Good location.
Hendrina N | Overall ExperienceSuch a terrible experience. I reached out to the manager to try to rectify it, and no response.
Wendy R | ReservationThe staff down to the cleaning ladies were very courteous and attentive to my interests and concerns. Great Job!!!
KENNETH C | Overall ExperienceWorst service
RONALD T | Overall ExperienceGood service
Naresh P | Overall ExperienceGreat service
maryjane v | ReservationThe staff always takes good care of me.
Joseph S | Overall ExperienceStaff was very friendly and helpful!
Laura W | Overall ExperienceGreat service!
michelle c | Overall ExperienceExcellent Facility and Staff. I wish the U Haul Storage Prices were a little bit lower.
Brendan S | Overall ExperienceEasy to find and friendly staff.
LAURA G | ReservationI really enjoyed my experience at UHAUL.
Tiffany C | Overall ExperienceThis experience was horrible and I will never recommend uhaul to anyone. If you want the entire experience explained you are free to call me
CATHERINE C | Reservationfacility was clean and access was convenient.
STEVE C | Overall ExperienceExcellent storage facility, only complaint was that rents had risen too high.
JEFF O | Overall ExperienceExcellent service, great customer service and over all everything was perfect and excellent. Thanks
RASHID O | Overall ExperienceWe really recommend this storage facility. They are the best.
Mark v | Overall ExperienceGood
Damodara D | Overall ExperienceThank you
patrick e | Overall ExperienceHave had many storage units here over the past 15+ years. Always well maintained and convenient.
Klaus S | Overall ExperienceThey never answer their phones, they intentionally roll over calls to the national support center.
CORIE F | Overall Experience