open trailer was muddy just a prewash from previous rental would improve next rental experience
Moving Truck Rental in Chantilly, VA at U-Haul Moving & Storage of Chantilly
Moving to or from Chantilly, VA 20151? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Chantilly.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Chantilly
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chantilly, VA.
Cargo vans and pickup truck rentals in Chantilly, VA
U-Haul cargo van rentals and pickup trucks in Chantilly, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chantilly, VA 20151. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Dissatisfied with equipment. Caused major problems
I DID NOT AUTHORIZE MY CREDIT CARD ENDING IN 6053 TO BE CHARGED!!!! YOU WILL BE HEARING FROM MY LAWYER!!!! I SPECIFICALLY SENT AN EMAIL SAYING NOT TO CHARGE THAT CARD!!!! YOU DID NOT HAVE PERMISSION TO USE THAT CARD FOR ANY TRANSACTION!!!!
It was after hours drop off, I didn't interact with anyone. But the directions/ signs to drop off were very clear.
I like the location and ease for getting equipment to rent. The first time I rented from there, there were no issues. This time, I was thoroughly dismayed when I arrived to get my rental trailer and was given a 5x8 trailer vice the 6x12 trailer I had reserved and it was the only one available. There was no notification of the down sized trailer via email or text and when I showed my reservation to the clerk, I was informed there would not be a 6x12 trailer until Monday. Thankfully what I needed to move for into the smaller trailer; however, I was frustrated that I did not get what I reserved. I find it challenging that my reservation was changed without my knowledge and I got a smaller trailer. Again, it all worked out but I hope it doesn't happen in the future.
Conveniently located. Service was as expected, simple straightforward. Truck had damaged wiper that scrapped the windshield instead of clearing it. Truck also have a significant amount of oversteer while driving. Probably out of alignment as well since the truck tended to drift. Brakes were clearly worn requiring significant pressure to bring the vehicle under control. Basically, the driving experience was a little like riding in an old wooden roller coaster. A little bit scary. Not far from what I expected, so I would use the service again. Thanks.
Be sure to check the fuel level. I was given a vehicle that had 1/8 of a tank. The paperwork stated 1/4 tank. I did not go back in to complain so I ended us spending an extra $10 to get the gauge to the 1/4 level they were expecting.
Staff was great but the trailer shouldn't have been on the road. It had bald spots on the tires and door wouldn't stay open. I was really surprised no one was hurt.
I dropped my rentals off just as the office was closing. The two gentlemen working in the office could have gone home but instead remained to help me unload my auto from the auto dolly. It was very helpful and much appreciated.
I arrived right as they were locking up the office for the night. The two gentlemen remained and helped me unload my auto from the auto dolly. It was very much appreciated.
customer service was excellent and vey helpful with assisting my changing schedule, Gabrielle was not only extremely helpful but a great person to speak with. Ryan the customer service rep in the store was also very helpful and able to answer my questions with ease. This is my 4th time using this location with my 5th in a couple days, Keep up the great work.
The crew was delightful.
You guys are great.
This is a first rate facility, everything was clean and orderly. Very efficient check-in process. In and out in less than 20 minutes.
Not really sure. The service was OUTSTANDING. Have rented from this location several times and have never been disappointed. Keep up the great work.
Easy and convenient!
Don't understand why I got charged an additional $15.00 I had the truck for about 4 hours and drove less than 20 miles and ended up getting charged $80+ Didn't even get a full tank of gas I probably shouldn't have got the insurance. Not impressed.
We had a HORRIFIC experience the day we were scheduled to pick up our truck. First, the day before, we were called and told our ORIGINAL pickup location didn't have the truck. So they moved the location 15 miles further away to the Hyattsville Uhaul (2421 Chillum Rd). We arrive the day of the pick up and the truck is not there. They call customer service and offer us a truck in Chantilly VA, FORTY MILES away. The representatives shrugged and stood there in silence until we left. Absolutely disgraceful service. I wouldn't touch that local again if it was the last rental place on earth. It was a shameful way to treat customers and then shrug us off and tell us to spend more of our day driving all over northern Virginia because your company did the wrong thing. Utter rubbish.
While the check-in process went easier online this time - with no issues. The vehicle I received had an oil-change indicator alert and a tire sensor failure. While it did not impact the operation of the vehicle it was annoying. On returning the vehicle I completed the steps per the website - as there is no dropbox for keys during the day - I locked the vehicle and took the keys inside. I guess this isn't okay for them - they asked me to return the keys to the vehicle. Standardize your process or place signage at the return area indicating what should be done. Especially since you charge for not doing an self return of the vehicle.
The UHAUL Application does not work well - I started my checkin process to rent my van and the application stopped working half-way through - it wouldn't continue to take a picture of my id. I switched to the website and completed the process to the point where it said go in and get the key. I went in and they were unable to find the key - because they had given it to another rental - double booking the vehicle. So I then had to wait for them to switch my rental to a new vehicle.
I selected a vehicle (cargo van) for 19.99 and the rate per mile was .60 and I paid the $10 coverage fee for up to $150 damages just to protect myself even though I knew it would be a short trip. When I picked up the vehicle it had a tire pressure light and oil change light on which I took a photo and sent to them immediately. The total cost being $80+ for a trip from fairfax to Woodbridge and back to pick up furniture seems high in my opinion honestly and returned near 4 PM. I was expecting maybe near $40-$50 charge, maybe $60. There are less expensive alternate routes but it was convenient and helpful and I was unaware it would cost this much for me. I don't use moving services often so it's definitely possible the industry is just more expensive now. The staff seem to perform their duties efficiently.
The lady at the desk who did my rental was kind, polite, and very efficient. She is an outstanding representative for U-Haul and deserves a raise. I've never met her before, nor have any connection with her - but as a business owner, these people are worth their weight in gold! She did great.
Good customer service and easy to get in and out.
Not sure how to improve. Professional and courteous staff, well organized site, already had equipment ready upon arrival, assisted rapidly upon return... just an overall great experience. I would use this uhaul as a model location for other locations which may not be getting such great reviews.