Customer Reviews for U-Haul Moving & Storage of Clarksville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Clarksville

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joane C. on

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we were very satisfied with equipment and service.

Ann H. on

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Clerk was well verse and knowledgable. I had a very short wait and my clerk handled everything and explained the process throughly. Escorted me to my vehicle where he reviewed my rental truck and explain the vehicle. Return process was very smooth and effient. Great experience.

Sonjae M. on

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It’s ok.

edwaid R. on

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Very professional and helpful.

Lilit A. on

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Quality customer service is only a priority for a select few employees, everyone else sincerely doesn’t care and would rather do the bare minimum than attempt to go above and beyond. Disappointed this was the one closest to my house.

Jennifer H. on

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Kimberly C. on

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Fire the fat white guy. He is unapproachable, lazy/incompetent, & overall, an employee that leads to the numerous negative reviews on the location profile page.

kelcie E. on

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Shaun O. on

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Thx

Lorretta W. on

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Shatyya R. on

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Marissa C. on

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Jessica R. on

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Lenetta D. on

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Christopher T. on

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basile G. on

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christopher S. on

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Pamela S. on

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Stephen C. on

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Awesome experience. Monic was very helpful throughout the process of renting a moving truck. I will continue to use this location and recommend to friends for future moves.

Symonne S. on

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DAVID G. on

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Deidre M. on

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RAUL D. on

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Mark R. on

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SHAWN D. on

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Great Customer Service Group

Franz V. on

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I was on and out quickly, staff was professional, though not in the friendly sense, but I wasn't there to make friends, I was there to rent. I was satisfied.

James W. on

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Great job . all is well

Tiffany O. on

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The young lady didn’t really want to help me because I didn’t have a text notification. Finally, a guy came to help complete my equipment return. Even then, she was fussing with him saying that the customer need to break down the equipment themselves. She was rude! I didn’t catch her name but she was an African American, petite and I believe she had short hair or maybe pulled back in a ponytail

Daniel B. on

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Drop box needs to be show in a picture or brighter/more inviting. We had a hard time locating due to being dark.

Jack S. on

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peter W. on

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Very efficient process for pick up.

CARL F. on

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April B. on

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Everything was great!

donna B. on

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Kyle B. on

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paul m. on

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Great team good services

paul m. on

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Monique and her team were exceptional in getting me the right vehicle and space form move... great location.

elizabeith l. on

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My situation wasn't normal but the willingness and customer service was horrendous...i will never rent a unit fromthem ever again

Melissa M. on

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It was a terrible experience and the manager needs customer training. I wouldn't recommend this location to anyone and after this month, I plan to never use Uhaul again.

JEREMY W. on

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Great customer service. Friendly staff. Helpful with all of my needs.

robbert t. on

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quick service, easy to access with sign in

JEREMY W. on

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Great service. Friendly staff. Helpful and understanding to my situation.

Gail H. on

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Professional, diligent and accommodating

bonita b. on

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Great

Patricia S. on

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Customer service was very professional Edgar was very patient and polite as well as the whole entire staff there very courteous and knowledgeable at what U-Haul represents I personally rate them above

Pamela O. on

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No comments

Pamela O. on

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Accused Me of having RODENTS... HOW RUDE... I HAVE NEVER BEEN TREATED SOOOO BAD BY U -haul Employees ,In My WHOLE LIFE Our Family ALWAYS MOVED WITH U - HAUL ! No matter what shape My Belongings are in

Zariayan y. on

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Everyone was very helpful and supportive.

michael d. on

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very good

WILLIAM S. on

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excellent service and availability

Roman M. on

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Ruined all my stuff because of a water leak.

octan b. on

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very satisfy

gloria p. on

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Outstanding facility!

heather p. on

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My unit became roach invaded. Filed a complaint with customer care and spoke to a higher up supervisor. Basically nothing could be done and no one cared.

David S. on

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Excellent service and staff was professionals

KEITH P. on

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Good facility.

william m. on

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The staff here was awesome, they really helped me out when I was in a tight spot.

aaron w. on

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The customer service at the New Providence uhaul was above average. All workers were respectful in their service.

kolayo n. on

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Is very bad experiences cos dey can't giv me d storage car.d so call manager is not at work on sunday dat is wat does people told me dat i cant put my tins inside.is very very bad .i ask for refund.

Angelica D. on

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Very secure. Had security cameras all around the building.

Sandra M. on

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The owner was very sweet.

tyler s. on

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Auto pay was set up but never went through, when accessing my unit lights would constantly go out this leaving me in the dark, doors would often remain open and leaving the facility unsecure.

MATT E. on

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We were treated like no other at this facility everyone was helpful and seemed to accutlly had some of the best customer service I’ve ever had. Something that most places have forgot but not yours

deja p. on

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Upon checkout there were roaches in my unit and there was a horrible smell lingering in the unit.

Jacquelyn C. on

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Did not use Uhaul storage facility.

lori k. on

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Kevin and Haley were efficient and helpful; no waiting. Kevin offered assistance with information on local movers and directions-even going over a map with me. This is the best service I’ve experience

erica r. on

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The service was great, just didn’t like the long waiting time.

misha b. on

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Unable to speak to staff when u have a issue, was not a good experience

Mary S. on

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Very nice staff . Felt well taken care of .

Robin N. on

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They tried to charge me for 3 months they say I didn't pay. Thank goodness I paid through bank check and was able prove the checks were sent and cashed!