Customer Reviews for U-Haul Moving & Storage of Clermont

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Clermont

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kimberly a. | Overall Experience |
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Customer did not leave a comment.

Daniel P.
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Customer did not leave a comment.

Barbara S. | Overall Experience |
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Even though I had a leak on the back wall and a couple of my things got wet. There was minimal damage, a few small pieces were broken.

JUDITH H.
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Customer did not leave a comment.

Fred L.
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Customer did not leave a comment.

Lakezia T. | First Impressions |
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The employees were very nice and friendly ☺️. I will be using this company again. Thank you all for the help.

RICHARD C.
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Just letting you know that the outside of the motorcycle trailer has red mud caked on it. It doesn't really matter because I was just moving it to another location. But I think they could have hosed the mud off the outside of the trailer. Inside of trailer was clean.

RAMLALL L.
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Keep up the good work.

John Z.
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Customer did not leave a comment.

DOUGLAS J.
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No other comments

Keith F.
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Customer did not leave a comment.

Cesar E S.
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Customer did not leave a comment.

JOHN L.
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Service was very good. Manager was very knowledgeable and open to helping me with my needs.

CHRIS F. | Overall Experience |
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Customer did not leave a comment.

WILLIAM S.
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Truck i used felt like it needed an alignment. But everything was great

MALCOLM F.
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Exterior of trailer could/should have been a little less dusty...inside okay

CODY S.
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Customer did not leave a comment.

patrick D.
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Great service

TROY T.
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The entire process between the rental and great staff made it an awesome and hassle free experience. Thank you UHaul.

MICHAEL J.
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Since the service is already 5Star; the only thing left to do is have coffee and doughnuts for the opening reservations : ). No, seriously, I love the welcome smiles and very personable interaction. It seems I've know the team for years; and I've just moved to the area.

ALBERT C.
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Customer did not leave a comment.

WILLIAM W.
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Customer did not leave a comment.

Michelle C.
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Amazing customer service and very clean truck!!

Krystal B.
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Customer did not leave a comment.

daniel s. | Overall Experience |
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Customer did not leave a comment.

Jackelyn S.
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Customer did not leave a comment.

Jackelyn S. | First Impressions |
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Your rep Michael ferrer was very informative and helpful.

John H.
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Everything is always great there.

Jeffery K.
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Used this location several times and it has been a good experience every time.

CYNTHIA B.
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Customer did not leave a comment.

Betty M.
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Customer did not leave a comment.

LUCAS D.
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Customer did not leave a comment.

THOMAS C.
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Customer did not leave a comment.

Jeffrey R.
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Rented a motorcycle trailer. Great service with easy pick up and drop off. I have used this location twice now with excellent service. Will drive a little farther to use this location.

BENNY J.
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The staff was very helpful. They helped me with the safety chains on the auto transport because I physically could not get under it due to my arthritis. I'm happy with the service and don't have any recommendations for improvement but just wanted to express my thanks for the help!

Mark S.
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Customer did not leave a comment.

LARRY R.
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Customer did not leave a comment.

luis G.
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Customer did not leave a comment.

Alben M.
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Customer did not leave a comment.

Cheryl L.
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Everything was great! I would like to compliment the two African American gentleman that helped me especially the one who helped hook up auto carrier he was very respectful and knowledgeable and deserves a raise!😀

ROBERT W.
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Customer did not leave a comment.

Chris S.
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Customer did not leave a comment.

Mary G.
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Keep the great staff you have- they are wonderful!

Charles P.
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Customer did not leave a comment.

Radouane E.
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I returned the truck nice and clean and was charged a $25 cleaning fee. I called the location to discuss the charge and no one answered the phone!

Gregory Paul R.
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I called the 800 GO UHAUL # for a reservation and gave them my pick up zip code. They sent me to a local place with in 8 miles of my home passing 1 location closer to my home. I called this location to confirm with the local store and they told me my reservation was for a place in Brevard County 3 counties away from Palm Beach County?? I was transferred back the the 800 # and they made my reservation 25 miles away from my area and I passed at least 3 - 4 closer UHaul locations that had numerous trucks in the lot?? I then had to drive the 25 miles back to my home to load the truck. UHaul did give me xtra miles and no additional cost though due to the pick up location and my home.

DARYL B.
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get better equipment

GARY H.
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I was in and out in no time. Easiest experience for dropping off equipment.

WILLIAM O.
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Very efficient operation. Very well managed. In and out in no time.

robin W.
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Customer did not leave a comment.

David S.
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the only issue I had was waiting on the phone for an extremely long time. that issue needs to be addressed. all else went fine.

Brandon H.
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Customer did not leave a comment.

MATHEW M.
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The associate who was helping me was nice and wearing a mask, however the other associate who was there was not wearing a mask and nor were they enforcing that to the other 2 customers who were not wearing a mask. I have a pregnant wife and kids at home. This will definitely make me reconsider coming to this location in the future.

jamira d. | Overall Experience |
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Customer did not leave a comment.

Eric R. | Overall Experience |
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It is impossible to get in touch with a local U-Haul location. They all (and I had to deal with several during my move) allow the calls to go to the call center. This made my overall move complicated. My U-Boxes got delivered to the wrong location, even though I had updated the delivery address, and it was still impossible to talk to both locations of where they were and where they needed to be.

Louis R.
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Customer did not leave a comment.

LUIS A.
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Instructions: how removed trailer of the Hut?

Alfredo C.
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Customer did not leave a comment.

JAROLYNN G.
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Customer did not leave a comment.

Cheryl B.
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Customer did not leave a comment.

William C.
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Quick, easy and helpful!

JEREMY G.
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Customer did not leave a comment.

Jason S.
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Customer did not leave a comment.

LINDA M.
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Put cruise control on vans

Nathalie C.
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Customer did not leave a comment.

Kenneth D.
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I always use this location for rentals because it is convenient to me, the staff is friendly, courteous, efficient and equipment is well cared for.

JAMES T.
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Customer did not leave a comment.

Samuel A.
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Customer did not leave a comment.

David H.
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Customer did not leave a comment.

KENNETH H.
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Customer did not leave a comment.

CHRISTOPHER R.
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Cab had some kind of ant infestation. Got bit on the arm several times. My drink was covered with ants after only a short 20 min ride and the cargo area had a leak and the rain got in saturating a lot of my boxes. Lady at the uhaul brushed it off like it was ni o big deal. Asked if i wanted to file a claim. No i dont want to file a claim. I wanted to rent a truck in good condition that didnt leak nor had fire ants biting my arm and a customer service associate to show a little more concern and compassion. Which seems to be a growing problem with people nowadays.

Richard P.
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Customer did not leave a comment.

Michael L.
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Customer did not leave a comment.

Jose R.
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Customer did not leave a comment.

FELIX I.
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Great customer service and very helpful

Gary H.
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Great location. Uhaul is what they do.

Jeremy G.
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maybe increase the mileage included since I used about 10 miles of the truck for pick up and drop off just for the locations themselves that weren't used in the actual moving process.

Raymond W.
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Customer did not leave a comment.

nelson P.
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Customer did not leave a comment.

CHRISTOPHER S.
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Customer did not leave a comment.

ROBERT J.
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Customer did not leave a comment.

ROSS B.
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Customer did not leave a comment.

Lisa L. | Overall Experience |
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Customer did not leave a comment.

kimberly a. | First Impressions |
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Customer did not leave a comment.

RAYMOND E.
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Nothing

MICHAEL C.
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I rent from this location 6-7 times a year, mostly for trailers enclosed and car haulers. Always a great experience. This is a HUGE uhaul and never lets you down, they always have a bunch of rental available. Not once was I sent to another location to get what I was requesting to rent. A+ uhaul with great service and staff. Highly recommend to anyone.

TIMOTHY W.
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“If it isn't broke, I don't fix it!”

Paul F. | Overall Experience |
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Customer did not leave a comment.

David H.
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Customer did not leave a comment.

DAVID B.
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I have used this location on probably 10 occasions over the past 8 years and it is always very good.

Tony R.
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Customer did not leave a comment.

JERRY H.
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Customer did not leave a comment.

Sally W.
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Very large place and signs saying to pull in to certain lane to return it. I did and the guy came right out and checked everything in a very timely manner. Would recommend this place

Jeff N.
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Customer did not leave a comment.

William M.
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nick V.
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Customer did not leave a comment.

William M.
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Customer did not leave a comment.

JAMES A.
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Customer did not leave a comment.

DAWN W.
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Our experience was awesome, everything was excellent. Thanks

andrew C.
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Customer did not leave a comment.

BENJAMIN C.
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Nick Rodriguez is the best. He always has that shop in tip top shape. I love his energy and willingness to assist. He always wears his smile and his service is commendable.

Hubert T.
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Great experience. Could not have been a nicer, more helpful, friendlier representative.

STEPHEN S.
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Customer did not leave a comment.

Rachel C. | Overall Experience |
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Well we were quoted $94, we arrived to find that unit was not available. Limited time we took it. Tried to call several ties no answer, no return call, tried Roadside to get through. Transfer run around no return call. Went to pay (we owed but the pay now said zero, so late fee(s) came twice!!.Most expensive late fee ever because we will swear off uhaul for life. Finally decided we would move to a more economical storage. Used Penske 2 weeks ago and moved storage units. Uhaul has terrible customer service. Thanks for all the hassle keep my extra $200 and Ill try to get it back with negative publicity. For now get some people to answer the phone and return calls

NICHOLAS D.
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Nothing, Daniel was very helpful, professional, and efficient during our box and rental truck experience. Thank you Daniel for all your help, keep up the great work man!

DAXEL L.
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EACH TIME I AM IN THIS LOCATION IS AND ISSUE, THIS TIME THE MILE COST IS $0 .79 ON THE WEB PAGE AND THE RESERVATION AND CHARGE ME $0.99 PER MILE MORE THAN $17

David H.
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Customer did not leave a comment.

Mark S.
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Customer did not leave a comment.

Rajesh S.
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Tabitha was not to warm for making us as a valued customer. While I was waiting, didn't acknowledged that she would be right with me while she was talking to someone on different stuff than business, atleadt for few minutes. She was not wearing mask, while customers wearing it.

James A.
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Customer did not leave a comment.

robert J.
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Customer did not leave a comment.

CAROL Z.
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This was my first trailer rental and the staff was very helpful hooking it up for us.

Eugenia R. | Overall Experience |
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Super clean. Safe and convenient! I definitely recommend to anyone!

Shy T. | First Impressions |
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Customer did not leave a comment.

chip l. | Overall Experience |
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My experience storing with U-Haul goes back almost 10 years and includes three separate locations. I just want to say that during all of this time I was totally satisfied with the service and help that I received. I upsized, downsized, needed trailer light assistance and the like and never did they leave me wanting. Everyone has been great. I don't know if I will need another storage unit, but if I do, I'm going back to U-Haul.

Eugenia R. | First Impressions |
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Very clean, friendly and convenient

Jenette G. | First Impressions |
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Customer did not leave a comment.

Amado M. | First Impressions |
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Very very nice, ............ so far!!!!!! Thx

belinda r. | Overall Experience |
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I rented for 15 months. Super Clean and smelled clean too. Excellent level of lighting. The lighting was motion activated. It would have been nice if it stayed on a little longer. I had to stop what I was doing and walk down the hall a few times each time I was in the storage unit because the light would turn off leaving me in the dark. But even with that, this is an excellent place and I will use them again if needed. I felt safe getting into my unit. Great customer service.

John G. | Overall Experience |
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We rented three storage units and a number of trucks for our recent move. The staff was consistently the best making the experience very straightforward and easy although moving in general stinks.

Robert C. | Overall Experience |
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Customer did not leave a comment.

HEATHER L. | Overall Experience |
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1) The entire storage area consistently smelled terrible. 2)The elevator was down for an extended period of time. This resulted in lost revenue, as I was unable to access large/heavy items from my 3rd floor unit during this time and the buyer went elsewhere. 3)Office staff / management did not return phone calls both from messages left with the answering service, as well as in person. Overall, not impressed and would not recommend anyone use this facility.

Gary S. | Overall Experience |
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Clean, Clean, CLEAN!!

Cynthia J. | Overall Experience |
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This facility is awesome! It’s always clean, well lit and smells good. The location is is easy to get to and has plenty of parking at the dock which makes it very easy to load and unload.

Keith H. | Overall Experience |
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Customer did not leave a comment.

Rick K. | Overall Experience |
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The manager Nick R was excellent all personel were very helpful

Betty M. | First Impressions |
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Customer did not leave a comment.

Sean Michael H. | Overall Experience |
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Clean and easy to access. Staff is also willing to lend a helping hand.

Anthony F. | Overall Experience |
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I had a great expierence woth the atorage it was well maintained and always clean.

tiki j. | Overall Experience |
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When I canceled my storage to move my items to North Carolina, I had left my key in NC. The staff would NOT assist me at getting the lock off to get my items! My whole plan to leave was delayed 3 hour

mary t. | Overall Experience |
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Thank you so much for your help!

Henry A. | Overall Experience |
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Nick the store manager has the best personality. He is friendly, accommodating and very professional. We occupied our storage facility for over 18 months with no issue. Thanks

John D. | Overall Experience |
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We had 2 storage units at this facility during our recent move and just emptied the last one yesterday. As before, we highly recommend U-Haul and this particular facility.

Gary J. | Overall Experience |
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n/a

Richard L. | First Impressions |
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U-Haul came trough for me when I was not having a very good day !!! Very helpful and on time

trentton m. | Overall Experience |
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Only issue was headlight in 10ft Truck was broken and I had to turn around and return to Uhaul Clermont to replace it.

michelle a. | Overall Experience |
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good storage place

Gary J. | First Impressions |
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Very friendly and helpful.

Clayton H. | First Impressions |
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It was a pleasant and smooth experience using this storage location. Carts were available at the door/loading dock for customer use and bathrooms and drinking fountains were also available.

Linda Z. | Overall Experience |
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Elevator smells terrible which makes you think the whole facility is dirty. It is also next to impossible to turn left on Highway 50 which makes leaving it very inconvenient and dangerous..

Richard G. | Overall Experience |
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had 2 storage units for about 4 months because I was building a new house and the experience was excellent, staff was friendly, helpful and units were clean and easy to access to elevators.

Jan D. | Overall Experience |
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Very happy with our U-Haul experience. Would definitely use this store if needed to again and have already recommended to family and friends.

Stanley B. | Overall Experience |
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The facility was very clean but there's some type of sewage problem which leaves a lingering fowl odor on the first floor.

donnie w. | First Impressions |
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Very good

allen h. | Overall Experience |
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Excellent facility, great and professional staff, felt my belongings were secure and safe, only facility I would use to store my belongings, highly recommend

Tamara S. | Overall Experience |
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Hello every fastuosa the please every clean

Jan D. | First Impressions |
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I can't say enough good things about this location. Moving is very stressful (our first move in 33 years!) and the great people here were so friendly and professional. I will recommend this location!

Toni T. | Overall Experience |
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Everything was good there at this location.

theresa n. | Overall Experience |
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I am providing an average rating as it was very difficult to reach the facility staff. I left many message which were never returned.

Valerie G. | Overall Experience |
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My first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.

Eric O. | Overall Experience |
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Excellent storage facility. Safe and very clean.

tiki j. | First Impressions |
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Very helpful, very courteous gentleman helped me. Thanks. Tiki

DENISE W. | Overall Experience |
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It would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.

Justine D. | Overall Experience |
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My only disklike was two times they charged me twice for rent in one month and couldn’t explain why it happened ? But other then that was a good experience

FRANCISCO C. | Overall Experience |
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Thank you for your service. I will use your company in the future if I need

JOSE P. | Overall Experience |
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Great people !! It was a very good experience renting a truck and also 2 of their storage units

clifton h. | Overall Experience |
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It is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.

Rosina T. | Overall Experience |
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Thank you. I’m certain will use your facility again in the future when we need storage.

Terrie R. | Overall Experience |
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Climate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!

Heather P. | Overall Experience |
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The storage units were very clean and climate controlled including very secure.

Elizabeth M. | Overall Experience |
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Uhaul storage is one of the best facilities I have ever used. I always felt safe and my belongings secured. Excellent!!!

Michael F. | Overall Experience |
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Would recommend.

Vincent M. | First Impressions |
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Very helpful and thorough when showing us the storage facility and the security.

Louise M. | Overall Experience |
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Very very friendly 😊 and helpful staff !! Definitely would use them again.

Rich R. | Overall Experience |
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Convenient, higher in price than some, but not by much. Interesting they charge more to be on the higher floors, even when you don’t have an option to be in a lower floor. Others charge more to be on.

Robert N. | First Impressions |
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Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.

Rich R. | First Impressions |
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Having to step up to get to the ramp/front door is more difficult than just walking into a most other storage facilities. Having a place to give stuff away that is still usable to others is a great

Luis D. | Overall Experience |
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Thanks for everything. Great people.

Edward T. | Overall Experience |
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30 years of using u haul for moves/storage due to jobs and military service, U-Haul of Clermont is THE BEST facility and staff I have had the pleasure of dealing with. Ted Towne

JIM Y. | Overall Experience |
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Nick was just the greatest guy to work with to find any additional storage units as we needed them. My wife and I had to rent 4 of them over about a 20 month period because of a quick relocation. Thx

Tami S. | Overall Experience |
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The owner Nick is amazing and the staff was friendly. I would recommend this storage facility to everyone. Thank you sooo much for your kindness and business.

Michele P. | Overall Experience |
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The elevator smells very bad (as if the sewer vent is right beneath it) other than that it is a very nice facility.

Sally D. | Overall Experience |
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Great, fast and friendly service, Thank you very much

Edward T. | First Impressions |
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After years of travel, military service, jobs all over this country, and literally hundreds of U-Haul facilities and usages, I can say this the BEST one I have come across. Nick and his team rock.

LUIS N. | First Impressions |
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Brendan and the rest of the team were absolutely awesome helping with all of our needs.

Edward T. | Overall Experience |
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Could use a couple more carts, as people do wait. But other than that, great facility with a great staff.

Miriam P. | First Impressions |
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You guys quoted us a price and then came with another price customers get discourage when you do that.

Dayani L. | Overall Experience |
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Amazing!!

Luis V. | First Impressions |
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Great customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!

David L. | First Impressions |
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Great facility. Very clean and well maintained. Staff was excellent.

Ashley C. | Overall Experience |
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Awesome management

Dayani L. | First Impressions |
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Not comment

Andrew W. | First Impressions |
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I was treated very nicely

Cecilia J. | First Impressions |
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How can they assign me a storage unit that had water coming from the exterior?? The supervisor Cory does not have a good attitude and he is not helpful. The cleaning lady gets the stars she is nicer!

Heather P. | Reservation |
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The U-Haul Moving and Storage employees especially Nick was helpful with reserving our storage units.

richard h. | Overall Experience |
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Returned/ Wed.-shipped on Tuesday Arrived Thursday-delivery”next week” Not an efficient option- 2 weeks is too long!!

JoAnn B. | Overall Experience |
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This is the cleanest storage facility we have ever used. 5 star all the way!

shannon lee h. | Overall Experience |
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Excellent experience

Angela M. | Overall Experience |
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Overall good experience. Friendly people and good environment.

leslie m. | Reservation |
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Great experience. I came in to rent a unit, was able to see the unit size in the show room and the customer service was outstanding. Super easy, very informative and very friendly!

Pavel L. | Overall Experience |
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Excellent service!

John H. | Overall Experience |
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Excellent facility- we left for a cheaper closer unit.

Rob C. | Overall Experience |
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The whole staff is great...I recommend everyone to go there.Rob C.

marilyn p. | Overall Experience |
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The best U-Haul storage I have ever used.

Mauricio M. | Overall Experience |
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Great facility and personnel!

scott l. | Overall Experience |
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Needs overhang on loading area, polished concrete is like ice skating rink when wet and no gutters means walking through actual waterfall when loading in the rain. Even worse vehicle access to bldg.

Nicholasa A. | Overall Experience |
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Everything was super easy and convenient, staff was great

Greg G. | Overall Experience |
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The cleanliness and convenience of this location is overshadowed by the extreme inefficiency of the operation. Not enough staff (lines of 6-10 customers common). Work needed here to fix this location.

alyssa h. | Overall Experience |
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Everything was GREAT!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. | Overall Experience |
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I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

MICHAEL L. | Overall Experience |
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I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

Jan K. | Overall Experience |
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Very clean, well run, well secured

William M. | Overall Experience |
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When confronted with a problem staff was rude and unhelpful. We feel ripped off and will now go out of our way to avaiod this location and make sure others will do the same. You should be ashamed.

Victoria Lin B. | Overall Experience |
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Great place

James M. | Overall Experience |
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The young that helped me was well knowledgeable and very very help in know the area . . . we need more people like in the world . . . .GREAT EMPLOYEE 👍👍👍

No reviews have been submitted for this location.

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