Customer Reviews for U-Haul Moving & Storage of Clermont

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Clermont

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Joel J. on

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Truck And facilities was clean. Great service!

Isa C. on

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Everything was wonderful and the truck drove great. They had cleaned the cabin with some type of strong air freshener and I am allergic to strong scent. It smelled good, but difficult to tolerate for me. Thank you!

steve M. on

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Nothing. Everything went perfectly. Awesome UHaul location. Great staff members and management. Smooth process as always with this location.

Sherry G. on

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Ashema H. on

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For starters only rent trucks that work. As a patron having the truck I just rented stop working at the light such a disaster. I should refunded everything. I had to waist money on movers to be told the truck was fixed only to have the same thing happen again.

Leandro S. on

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Thanks for the excellent job installing my new towing hitch!

Everett S. on

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This was the most pleasant experience I’ve ever had with Uhaul. Mister Rodriguez is the best!!

David H. on

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The mobile app experience was rough.

Jewel M. on

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Brandon S. on

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Joseph R. on

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KEVIN P. on

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Gauvain G. on

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Keep it to Your High Standards!

Mike M. on

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A cup of coffee?

Deidre G. on

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Customer did not leave a comment.

Kevin F. on

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Quick easy drop off

Regan P. on

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the tail light on the uhaul car dolly was out. It was dangerous, nearly caused an accident. The manager was a nice guy - Buford. But he was incorrect to insist I set the parking brake. It squealed and burnt up by the time I drove a few miles down the road. no brake needed was guessed by the trucker who sold me my rv, and the uhaul manager where I dropped it off verified this. also He asked me , and I chose to pick where I would drop off, as there are so many by me. It was inconvenient and stressful to get an email that chose the location where I was required to stop - I knew it has no place to turn in or park, while I was driving a 32 ft RV. Also, I stressed out about the requierd location once my phone went dead.

Charles R. on

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After hour return policy needs to be changed!! I returned the vehicle with no problems. My cell phone died, so I checked in at home on my computer going through the Uhaul list as requested, but I was still charged an additional $20 for not doing it on site...No one told me about any additional charges.

Gary H. on

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Thanks. All went very smoothly. Easy return.

Cindy S. on

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rita M. on

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JOSE D. on

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James W. on

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Have used this location several time this year. The Ey have been great!

George C. on

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I just wish you guys could give you customers free miles I truly think it would open a lot of doors for y’all

Tina B. on

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WORST EXPERIENCE EVERRRR!!!The moving help ppl from this app didnt show up. My daughter and I moved the house ourselves. I dont feel like i should have been charged the extra day for the truck.

Jacqueline J. on

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Douglas T. on

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I drive out of my way to rent from this Uhaul. They are always helpful and the equipment is very well maintained.

Tina B. on

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I used moving help thru your site. WORST EXPERIENCE EVER!!! Myself and my daughter moved a 4 bdrm house OURSELF because they didnt show and then LATER called twuce to reschedule. I ended up having to pay an additional day for the truck. I will never ever recommend using this service.

Mark S. on

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ANGELA B. on

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Edward F. on

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Terrible!

Christine C. on

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Jason M. on

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Nobody was there. Very tight space.

Matthew B. on

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Clean, Quick, efficient and friendly....

Anthony M. on

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Clarence O. on

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Very Satisfied!!!

Valerie G. on

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My first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.

Eric O. on

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Excellent storage facility. Safe and very clean.

tiki j. on

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Very helpful, very courteous gentleman helped me. Thanks. Tiki

DENISE W. on

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It would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.

Justine D. on

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My only disklike was two times they charged me twice for rent in one month and couldn’t explain why it happened ? But other then that was a good experience

FRANCISCO C. on

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Thank you for your service. I will use your company in the future if I need

JOSE P. on

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Great people !! It was a very good experience renting a truck and also 2 of their storage units

clifton h. on

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It is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.

Rosina T. on

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Thank you. I’m certain will use your facility again in the future when we need storage.

Terrie R. on

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Climate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!

Heather P. on

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The storage units were very clean and climate controlled including very secure.

Elizabeth M. on

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Uhaul storage is one of the best facilities I have ever used. I always felt safe and my belongings secured. Excellent!!!

Michael F. on

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Would recommend.

Vincent M. on

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Very helpful and thorough when showing us the storage facility and the security.

Louise M. on

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Very very friendly 😊 and helpful staff !! Definitely would use them again.

Rich R. on

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Convenient, higher in price than some, but not by much. Interesting they charge more to be on the higher floors, even when you don’t have an option to be in a lower floor. Others charge more to be on.

Robert N. on

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Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.

Rich R. on

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Having to step up to get to the ramp/front door is more difficult than just walking into a most other storage facilities. Having a place to give stuff away that is still usable to others is a great

Luis D. on

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Thanks for everything. Great people.

Edward T. on

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30 years of using u haul for moves/storage due to jobs and military service, U-Haul of Clermont is THE BEST facility and staff I have had the pleasure of dealing with. Ted Towne

JIM Y. on

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Nick was just the greatest guy to work with to find any additional storage units as we needed them. My wife and I had to rent 4 of them over about a 20 month period because of a quick relocation. Thx

Tami S. on

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The owner Nick is amazing and the staff was friendly. I would recommend this storage facility to everyone. Thank you sooo much for your kindness and business.

Michele P. on

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The elevator smells very bad (as if the sewer vent is right beneath it) other than that it is a very nice facility.

Sally D. on

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Great, fast and friendly service, Thank you very much

Edward T. on

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After years of travel, military service, jobs all over this country, and literally hundreds of U-Haul facilities and usages, I can say this the BEST one I have come across. Nick and his team rock.

LUIS N. on

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Brendan and the rest of the team were absolutely awesome helping with all of our needs.

Edward T. on

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Could use a couple more carts, as people do wait. But other than that, great facility with a great staff.

Miriam P. on

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You guys quoted us a price and then came with another price customers get discourage when you do that.

Dayani L. on

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Amazing!!

Luis V. on

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Great customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!

David L. on

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Great facility. Very clean and well maintained. Staff was excellent.

Ashley C. on

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Awesome management

Dayani L. on

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Not comment

Andrew W. on

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I was treated very nicely

Cecilia J. on

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How can they assign me a storage unit that had water coming from the exterior?? The supervisor Cory does not have a good attitude and he is not helpful. The cleaning lady gets the stars she is nicer!

Heather P. on

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The U-Haul Moving and Storage employees especially Nick was helpful with reserving our storage units.

richard h. on

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Returned/ Wed.-shipped on Tuesday Arrived Thursday-delivery”next week” Not an efficient option- 2 weeks is too long!!

JoAnn B. on

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This is the cleanest storage facility we have ever used. 5 star all the way!

shannon lee h. on

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Excellent experience

Angela M. on

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Overall good experience. Friendly people and good environment.

leslie m. on

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Great experience. I came in to rent a unit, was able to see the unit size in the show room and the customer service was outstanding. Super easy, very informative and very friendly!

Pavel L. on

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Excellent service!

John H. on

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Excellent facility- we left for a cheaper closer unit.

Rob C. on

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The whole staff is great...I recommend everyone to go there.Rob C.

marilyn p. on

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The best U-Haul storage I have ever used.

Mauricio M. on

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Great facility and personnel!

scott l. on

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Needs overhang on loading area, polished concrete is like ice skating rink when wet and no gutters means walking through actual waterfall when loading in the rain. Even worse vehicle access to bldg.

Nicholasa A. on

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Everything was super easy and convenient, staff was great

Greg G. on

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The cleanliness and convenience of this location is overshadowed by the extreme inefficiency of the operation. Not enough staff (lines of 6-10 customers common). Work needed here to fix this location.

alyssa h. on

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Everything was GREAT!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL L. on

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I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

MICHAEL L. on

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I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

Jan K. on

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Very clean, well run, well secured

William M. on

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When confronted with a problem staff was rude and unhelpful. We feel ripped off and will now go out of our way to avaiod this location and make sure others will do the same. You should be ashamed.

Victoria Lin B. on

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Great place

James M. on

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The young that helped me was well knowledgeable and very very help in know the area . . . we need more people like in the world . . . .GREAT EMPLOYEE 👍👍👍