Great place! I need to sign up for after hours access.
Stephen H. | Overall ExperienceSelf Storage Units in Clermont, FL, 34711
U-Haul Moving & Storage of Clermont
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Your employees didn’t act like they wanted to help anybody all they wanted to do was play with their phone
THERESA S. | Overall ExperienceWonderful customer service. Storage units are well maintained. Highly recommend!
Patricia J. | Overall ExperienceVery satisfied with your service
Henry h. | First Impressionsfirst we booked the 1st floor they gave us room number as soon we reached the rood had 2 locks and we called them and told the room is locked ,they said sorry go other room that room was locked it took half and hour movers was waiting then again after 45 minute the said 2nd floor it was open but it took movers more than one hour and they charged we paid them more 200 dollars . and we paid for 1st floor now we have 2nd floor v bad and my kids go late for there work
Mala B. | First ImpressionsPeople were very helpful. It was well maintained and loved that there were carts to use
Rachel J. | Overall ExperienceHonestly would not recommend. I did everything online. The night I was suppose to return my truck I was told by employees they don't do a month free at this location in Clermont, Florida. Then one of the employees called a fake manager to check and see "if they did the 1 month free". Which I was told no. Then I had to be charged for another day on my truck which wasn't even my fault because the employees lied to me. After being on the phone with customer service and corporate for hours! (From 4:30pm -7:30pm) I went in the next morning after customer service told me the actual manger would be there. I didn't have a problem getting my key card or access at all like the previous afternoon/night before. Not sure if the employees where trying to pocket money from me or what, but honestly as a first time renter i would give this specific location negative stars if I could. The whole experience was stressful. My anxiety was out the roof because of it, and the fact that employees are willing to lie when the manager isn't around is just immoral. DO BETTER U-Haul!!! Additionally the unit that was "recommend" was way too small for our stuff, and when asked if they had a 10x10 we were told no, but if you look here online they have at least 2 available one on the 1st floor and 1 on the second. I understand these people our personal dealers, but they need to follow the rules and regulations of U-Haul if they're going to participate in your services. Especially when it comes to online rentals. Honestly, don't think I should have to pay for my last day on my rental truck because I was forced to keep it after being lied to.
Dominique F. | Online Move InFound the unit, no lock was inside. Had to go to the main office and request the free lock.
SUSAN B. | Online Move InGreat staff, extremely friendly and helpful. The place is spotless and very clean!!
Brian P. | Overall ExperienceGreat experience, will come back when I no longer have a garage at my apartment.
Jessica C. | Overall ExperienceGreat location, great selection, great employees!
Scott M. | First ImpressionsNothing further
Daveena C. | Online Move In