U-Haul Moving & Storage of Conroe

6045 reviews

1305 I-45 S   Conroe, TX 77301

(936) 756-5489

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(936) 756-5489

1305 I-45 S
Conroe, TX 77301

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Nothing to improve. The employees provided outstanding customer service and the facility is clean and conveniently located. We'll definitely be back for future moving needs.

ricardo M. 
Rating:
5.0

Customer did not leave a comment.

Reggy M. 
Rating:
5.0

Customer did not leave a comment.

ROY M. 
Rating:
5.0

Customer did not leave a comment.

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

GORDON H. 
Rating:
5.0

Customer did not leave a comment.

Craig U. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH ANN B. 
Rating:
5.0

Customer did not leave a comment.

MAURICE S. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Make paperwork easier to do online so maybe speed up the process. I went online and filled out even the payment but still had to do it again inside.

WILLIAM F. 
Rating:
5.0

Andrea is awesome! She and her staff went above and beyond for me in a time of great need!!! Thank you!!!

CARTER B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INGRAM L. 
Rating:
5.0

Great service in and out going and coming with no issues

GLEA R. 
Rating:
4.0

Customer did not leave a comment.

Jim P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL W. 
Rating:
3.0

The cargo van was confirmed the day prior by the rental company in a call made to me by their representative. On the day of the rental, the service rep could not locate my confirmed reservation and just by luck I was able to get six pads (had reserved 10) and a hand truck (last one available). The cargo van ran well, but only got 9 miles to the gallon. Since the van had 88XX miles, it was an almost brand new van getting horrible mileage. Upon returning the van, the pads and the hand truck, the employee checking in my rental could not provide me a close out receipt and suggested I go to the office to verify the return and be provided a close out receipt. Inside the office the employee could not locate my contract and made me wait 15-20 minutes until it could be sorted out. I finally got my close out receipt, but it was exhausting to be put through this delay after loading and unloading the van during the day. On the bright side every employee was respectful and nice, but it was just too much confusion at the end.

JOSEPH M. 
Rating:
5.0

Great customer service.

FREDERICK LLOYD M. 
Rating:
5.0

The staff is awesome! Everything ran so smoothly. The whole facility was clean, bright and extremely well maintained. Excellent experience.

Diane C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

MOJISOLA A. 
Rating:
5.0

Customer did not leave a comment.

Sylvia A. 
Rating:
5.0

Customer did not leave a comment.

Stephen Z. 
Rating:
5.0

Customer did not leave a comment.

George S.  |  Overall Experience 
Rating:
5.0

Very quick, easy and friendly.

Jon B. 
Rating:
5.0

Customer did not leave a comment.

Randall H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
3.0

To not have a rental blocked by another one. Incase someone rents on via mobile pickup while the inside is closed

Kristen H. 
Rating:
5.0

I used a dealer that I was familiar with to reserve the truck and wanted to return it there. When picking the truck up, that location was not listed and the worker couldn't locate it in the computer system. Said she would leave it open to my choice but the email sent to me had a site that I didn't want to use. I returned it where I wanted and they handled it.

DANNA H. 
Rating:
5.0

Love the experience!

Ivan B. 
Rating:
5.0

update the payment system. My card required the numbers to be keyed in manually. Bank flagged the transaction as possible fraudulent and therefore denied. I had to go through 3 cards before a transaction would be accepted.

TODD S. 
Rating:
4.0

Check back to make sure there isn't a word lock on truck.

CESAR M. 
Rating:
4.0

The truck I rented was apparently used to transport wet dogs in the cab. The truck needed to be vacuumed and sprayed with Lysol before renting again.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Allison S. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

Customer did not leave a comment.

BRENT G. 
Rating:
5.0

couldnt ask for more. equipment was ready. back on the road 10 minutes after i walked in. took even less time to return. better than expected

Frederick H. 
Rating:
5.0

Customer did not leave a comment.

Deonte R. 
Rating:
5.0

Customer did not leave a comment.

Matt C. 
Rating:
1.0

Customer did not leave a comment.

Shelby B. 
Rating:
4.0

The only this is that we are still being charge the same price from the beginning but it was less because we use less miles

ANDREA G. 
Rating:
1.0

My review should have been a 5 star rating, the man who helped me was super nice and the U-Haul worked perfectly. Only problem was being flagged by my phone number having to call a 1800 number to be told when I was 17 I helped someone I've never heard of get a U-Haul and they wrote a hot check. U-Haul needs a better way of checks and balances! This wasted a whole hour of my moving day to be accused of the impossible! The accusations were from 2008 I was a senior in high school and had never rented and could not rent a U-Haul in 2008! Being told to call a number because I might owe y'all is not a good first impression for a first time renter! It automatically made me upset! Linking people by phone number is not a good system this day in age! Do better!

Stephanie T. 
Rating:
5.0

Andrea and her team are amazing!!

Jeremy J. 
Rating:
5.0

Very helpful and courteous

RHONDA S. 
Rating:
5.0

Customer did not leave a comment.

Sandee C. 
Rating:
5.0

Customer did not leave a comment.

Dane F. 
Rating:
5.0

Arrived earlier than my scheduled time and was still able to retrieve the trailer to get what I needed done. Will use again for sure

Clinton G. 
Rating:
5.0

ANDREA AND JASON WERE EXCELLENT CUSTOMER SERVICE PEOPLE...WE NEED THAT TODAY..WE ARE TRUCKERS AND TRAVEL ACROSS COUNTRY AND PEOPLE ARE NOT NICE ANYMORE...THESE TWO WERE VERY REFRESHING....

DERECK W. 
Rating:
5.0

Customer did not leave a comment.

Maddy D. 
Rating:
5.0

Customer did not leave a comment.

ROGER W. 
Rating:
4.0

I had done check in on line and pre paid and had issues confirming I had paid and the rate I had. It was cleared up and all was good. But then went to get trailer hooked up and attended was going to drive off but when I started to walk back to office he hooked it up. All these issues may have been that is was Christmas Eve and everybody wanted to go home. Still I have usually had excellent service here just an off day I assume.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

DESTIN S. 
Rating:
5.0

Customer did not leave a comment.

SAVANNAH K. 
Rating:
5.0

Sadly, the ONLY complaint that I have is the "Truck" didn't have "Cruse Control"... otherwise, it "Rode" and "Ran" extremely well.

Bj P. 
Rating:
2.0

The Ladies were rude and not helpful with my time. But, the guys, outside were.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
1.0

Showed up at 9:30am to pick up my reservation. First thing I noticed was the mirror was broken. The key did not fit right and couldn't get the van to start. Went to hookup the car trailer and had to wait to have it repaired. Next the fender was all bent up and I couldn't get out of my vehicle after I loaded it. Finally got the trailer swapped for a car dolly and again had to wait for it to be repaired. I didn't leave until 12:30pm 3 hours after I showed up for a reservation. I get on the highway and cannot go over 45 mph cause the suspension was so bad it was swaying me all over the road and fish tailing my truck behind me. All of this putting me hours behind causing me to return the van late which you charged me a second day for. Customer service was polite and the van was clean which is the only good thing I can say.

BRADLEY B. 
Rating:
4.0

All sales persons from pick up to return was outstanding and very professional and friendly thank you and the price was good to

Kelly M. 
Rating:
2.0

Trailer was not swept clean. We had to clean insides before loading. Running lights out and 1 brake light out on trailer. Obviously not inspected before releasing to me. I reported these to the receiving location.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

EMILY M. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
1.0

Uhaul double charged me for my trailer and said it would be 3 or 4 days before they could help me

Aaron P. 
Rating:
5.0

You're good

FRANKLIN V. 
Rating:
5.0

They handled really well a Uhaul technology problem that was system wide

Doug S. 
Rating:
3.0

Hi there. I had booked a truck using my work credit card since using my debit wasn't allowed, but emphasized I wanted charges paid via debit card. Returned truck, paid with debit, then $3.24 appeared on work cc today. Noted that multiple single toll charges ~$1 went through my on my debit card (and also saw a $13 admin fee that's still outstanding), but unknown why the $3.24 went through on work cc, and which charge this represented (none of the tolls totaled this amount). Tried calling 1-800-826-9633 to resolve and have been on hold so long (1hour+) that the hold music stopped. Guess I'm still on hold as counter is still ticking? Want the $3.24 removed from my work cc. Yesterday. Happy to cover with debit if legitimate. Still have my reservations about the appropriateness of a $13 admin fee (which equaled the total for all the toll charges themselves) and which I would have also liked to speak to a representative about, but I guess getting a hold of a live person to discuss this isn't an option at Uhaul. Will be leaving a review about my experience, hidden charges, and lack of available assistance to resolve (not on uhaul.com as directed during my hold, but on Yelp so that the public can view).

WILLIAM H. 
Rating:
2.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

Richanda H. 
Rating:
5.0

Customer did not leave a comment.

Rowena M. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL W. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA S.  |  Overall Experience 
Rating:
3.0

The attendant that helped me get the trailer was mad about his day, but when I took it back the other attendant was polite and willing to help out.

DEON V. 
Rating:
4.0

The UHAUL agent did a fine job handling the reservation, completing the paperwork and pointing me in the direction of the parked truck. What I am not very impressed with is the condition of the truck. Simply put, it is old. given the condition of the steering column, and fuel efficiency of the engine, I would not recommend UHAUL for any move beyond 10-15 miles .... The cabin itself is an 80s model (I was not expecting luxury, but something from this century. To think that I had to pay $70+ and $12 in gas for an hour and half of time and less than 30 miles roundtrip!!!!!

TARIQ ASIF A. 
Rating:
2.0

Customer did not leave a comment.

FRANK ALBERT IV G. 
Rating:
5.0

Thanks 👍

johnny p.  |  Overall Experience 
Rating:
5.0

Great and caring crew at this location, especially Andrea, Carrie, and Aaron. They went above and beyond, and it's greatly appreciated. Highly recommend.

Jessica L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICARDO P.  |  Overall Experience 
Rating:
5.0

Dont know how to improve Just keep being friendly & efficient. Thats what i count on.

DAVE M. 
Rating:
5.0

U Haul Storage has performed very well with the recovery of the trailer and storing the damaged contents of the trailer after an accident which totaled my truck and left me with head injuries. The insurance I purchased at the time of the trailer rental has not been acceptable. After two months, I have not received any settlement for the contents of the trailer as specified in the contract which included $5,000 in content coverage. I have moved the contents two times to storage units personally and was informed that the automotive insurance, not the insurance purchased with U-Haul, should cover the contents of the trailer. What good is this insurance if it will ultimately be passed back to my auto insurance? Not Happy With Insurance.

CARL A.  |  Overall Experience 
Rating:
5.0

Everyone at this location is AMAZING!!

Andrea H. 
Rating:
1.0

The girl with the green hair was extremely rude and said wow you suck at backing up

Bruce H. 
Rating:
5.0

Everyone was very helpful and nice. Would rent again from them

ramona S. 
Rating:
5.0

The store manager was GREAT!!!! Albert that checked me out was awesome!!! Max that was there.....well.....she was there. 😆 Clint helped me out too!!! This location is the best ever 13 1/2 sold ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ 💫

RONALD B. 
Rating:
5.0

The I 45 Location in Conroe, TX is PERFECT. I have done business at that location since 2013, when I moved to Conroe. Honestly EVERY person there is just wonderful, respectful, courteous & professional. Thank you for being so awesome at that location.... that your customers know that they will be given the BEST SERVICE EVER!!

CHERILYNN C. 
Rating:
5.0

Customer did not leave a comment.

RONALD F. 
Rating:
3.0

I would only recommend this location for availability ONLY!! Truck was not cleaned, smelled horribly of fresh cigarettes, and you could visibly see the truck was not cleaned and NOT SANITIZED at all!!!

BRANDON S. 
Rating:
4.0

Truck cab was dirty, windshield was very dirty, USB ports did not work.

Arley W. 
Rating:
5.0

Customer did not leave a comment.

George S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MATTHEW A. 
Rating:
3.0

Customer did not leave a comment.

jerry J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Very quick trailer drop off service.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

ANGELA K. 
Rating:
5.0

Customer did not leave a comment.

CARL P. 
Rating:
5.0

Maybe just a bit more customer parking. Overall a great experience though.

John P. 
Rating:
5.0

Customer did not leave a comment.

Lonnie P. 
Rating:
5.0

Customer did not leave a comment.

Alton L. 
Rating:
5.0

Customer did not leave a comment.

MARILYN CARLSON W. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

ALBERT JR A. 
Rating:
5.0

The Attendant girl “ Brooke “ was very helpful and couteous. Uhaul should have a Brooke in every location. It made my visit pleasant. Every other petson at this location is always very helpful.

RUFUS JR C. 
Rating:
5.0

The staff went above and beyond my expectations would definitely use and highly recommend

Joseph S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES THOMAS V. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

ROGER W. 
Rating:
5.0

Great friendly service. Great support.

TOMMY H. 
Rating:
5.0

My unit was clean when I rented it and the door provided good security. Staff was more that helpful and ensured that my stay was pleasant. I would definitely rent from them again.

Eric G.  |  Overall Experience 
Rating:
5.0

This UHaul location has always gone above and beyond Superb Customer Service, and especially during this Covid-19 Pandemic. The Manager is just a positive light in such a difficult year! She and all the employees deserve bonuses for standing strong with smiles on their faces always ready to help! Thank y’all from the bottom of my heart for all the kindness and hard long hours y’all work which helped me make it thru such a horrific year. Thru it all, this UHaul staff was so patient, kind, and just helped me in every way possible. Kind words and helping hands go a long way when the world feels like it is upside down. God bless all the staff at UHaul for being there for me. Sincerely, Charla Sisk

Charla S.  |  Overall Experience 
Rating:
2.0

The storage is old and run down. We stored our items there for 14 months and found a dead rat in our storage when clearing it out.

Michael S.  |  Overall Experience 
Rating:
5.0

Will continue business with u-haul

Godfrey Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve g.  |  Overall Experience 
Rating:
1.0

See previous review. Was charged a whole month when told by Aaron at front desk that I was paid thru 9/12 on the 10th. Not very professional or customer service oriented when a multi million dollar company will just be ok with telling customer it is what it is. Will not recommend nor ever use uhaul again. How hard would it have been to pro rate one day and refund remaining 29 days?

Jeremy E.  |  Overall Experience 
Rating:
5.0

Thanks for your help.

richard e.  |  First Impressions 
Rating:
5.0

This team is amazing!

KIMBERLY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEISHA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emily G.  |  Overall Experience 
Rating:
5.0

Your employee Chris was very helpful and knowledgeable. Thanks 👍

johnny p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

veronica v.  |  Overall Experience 
Rating:
1.0

I was quoted one price, but now I'm paying more. They changed my storage twice because other people's things were in them. Very hard to get in touch with.

Tiffany C.  |  Overall Experience 
Rating:
2.0

Overall, the storage unit served its purpose. There was a unit 2 down from mine that appeared to have been recently vandalized, and when attempting to call the office to inform them, I was just on hold for an absurd amount of time. None of that really was an issue for me, except for the terrible customer service. The staff was not very friendly and acted as if I was just a burden on them. I actually needed to downsize anyway and chose to relocate to another storage company based on their customer service alone. Thank you.

Allen S.  |  Overall Experience 
Rating:
5.0

No complaints everyone works fast and hard I was very please with the customer service!

claudia p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacquelyn H.  |  Overall Experience 
Rating:
5.0

Carrie is always helpful.

Babacar F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STARLA S.  |  Overall Experience 
Rating:
5.0

Carrie as well as rest of the staff are wonderful. Thank you!

Jessica L.  |  Overall Experience 
Rating:
5.0

The young lady that waited on me was most helpful, knew her product well, and went out of her way on a very hot afternoon to show me the storage product that I asked about. The manager also helped with my bill since I am military. Both the manager and the clerk were profession and nice. I really did appreciate their attitude of helpfulness and courtesy.

JERALD P.  |  First Impressions 
Rating:
5.0

Andrea and Carrie are friendly, professional and I will definitely recommend this store to anyone!

Dolly C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reyna S.  |  Overall Experience 
Rating:
5.0

The only thing that was a pain were the trucks blocking the entrance gate to get in at morning times

Russell G.  |  Overall Experience 
Rating:
5.0

Absolutely wonderful people. They have been so very helpful.

Jessica L.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Lucia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA T.  |  First Impressions 
Rating:
5.0

The Manager was more than willing to help . She made my experience nice.

Lea W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elisabeth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis P.  |  First Impressions 
Rating:
5.0

Thank you for providing such awesome service!!

Brittany M.  |  First Impressions 
Rating:
4.0

The roof material fell down on our items, but was quickly cleaned up and the Management was very helpful in making it right.

brandy f.  |  First Impressions 
Rating:
5.0

Thank you

Gail C.  |  Overall Experience 
Rating:
5.0

This is my go-to Uhaul. Whether I need a truck or storage unit, the staff is there to help me get the best deal for my money.

Elisabeth H.  |  First Impressions 
Rating:
5.0

Thank you

Gail C.  |  Overall Experience 
Rating:
4.0

Great

Gail C.  |  First Impressions 
Rating:
5.0

Awesome service! Very helpful staff!

Maria J.  |  First Impressions 
Rating:
5.0

Sandra was very friendly and very helpful!!!

Robert W.  |  First Impressions 
Rating:
5.0

Staff was very friendly and professional. Move-in was easy.

MICHAEL F.  |  First Impressions 
Rating:
5.0

Everyone was so friendly and that made the move in go so smoothly

Jennifer L.  |  First Impressions 
Rating:
3.0

The young lady that helped us when we got to Conroe was a bit rude. Snappy

Jose P.  |  First Impressions 
Rating:
5.0

Great place every time I go.

Nichole M.  |  Overall Experience 
Rating:
5.0

Very clean, very efficient customer service and very friendly!

John J.  |  First Impressions 
Rating:
5.0

The staff was very friendly! The manager was training a new employee and my service was quick, the employee was able to learn how to do an out of state return & storeage rental.

michael c.  |  First Impressions 
Rating:
5.0

Great service and facility!

BRANDY H.  |  Overall Experience 
Rating:
4.0

Shelly was a huge help and made everything seem so easy. I also loved her personality and thought she was very cute, and if she sees this message, and not married please text me at (936)402-8259. 😊

Jeff J.  |  First Impressions 
Rating:
3.0

All staff seemed rushed and confused. Every issue I brought up, there was never a customer friendly solution offered. U haul is overpriced and there policies makes customer experience poor at best.

Kirsten W.  |  Overall Experience 
Rating:
5.0

Jaci was extremely helpful.

David R.  |  Overall Experience 
Rating:
5.0

Excellent Staff.

Donnan F.  |  First Impressions 
Rating:
4.0

Always a helpful team, stays busy but assertive.

jamee f.  |  Overall Experience 
Rating:
5.0

Very helpful!

REBECCA A.  |  First Impressions 
Rating:
4.0

The only complaint I would have is that i had to stop and ask for gate to be opened going and leaving the last time I was there. Other times it was open during business hours as informed would be.

Cynthia C.  |  Overall Experience 
Rating:
5.0

Staff was very helpful. Everyone encountered was friendly

Constance M.  |  First Impressions 
Rating:
5.0

They’re very understanding and generous!

chasten J.  |  Overall Experience 
Rating:
3.0

I got a 12x35 to put all my stuff and my boat for 10 cheaper

Stephen M.  |  Overall Experience 
Rating:
5.0

I used U-boxes to move and store my household goods. The facility was clean, people helpful and the move and storage easy and worry free. I would definitely use this facility again.

Anne A.  |  Overall Experience 
Rating:
5.0

Every Uhaul servicing center should implement the customer service excellence in place st this center.

Angela M.  |  First Impressions 
Rating:
5.0

Of the better UHaul facilities I have worked with across the country.

Paul K.  |  Overall Experience 
Rating:
4.0

They did not increase the rate within the first year. However, there should be a button to push, so that office staff will know to open the gate.

mildred b.  |  Overall Experience 
Rating:
2.0

My experience is divided to 2 parts. 1.very unhappy and wonder how come I haven't been in the system for almost a month, found out that my lock has been removed and my $3400 welder is gone.

yakov b.  |  First Impressions 
Rating:
1.0

BAD SERVICE

JOshua W.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff 100% better than the one in New Oxford Pa.

David M.  |  Overall Experience 
Rating:
5.0

Thank you!

James W.  |  Overall Experience 
Rating:
3.0

The facility was easy to get into but always appeared dirty. Needs some upgrading. We left for a cheaper facility that is in better shape and alarmed.

Jeffrey S.  |  Overall Experience 
Rating:
5.0

Andrea Harbour was awesome. Any problems that arise she fixed quickly. Very polite. No complaints other than I can't get a clone of her and take her home lol.

william r.  |  Overall Experience 
Rating:
5.0

They were the best. So friendly and strive to make sure that you are taken care of and happy.

Mike M.  |  Overall Experience 
Rating:
5.0

I am very impressed with Ms. Andrea at the Conroe, TX UHaul. Her and her staff have gone out of their way to accommodate me and my canine partner Quincy on our 1100 mile journey to Texas.

Aleta E.  |  First Impressions 
Rating:
4.0

Excelente service

Sonia C.  |  First Impressions 
Rating:
5.0

I highly recommend U-Haul storage to everyone!! Very clean and the faculty are friendly and helpful!!! I will definitely use them in the future if I ever need storage again!!! Thank you all so much!!i

janice m.  |  Overall Experience 
Rating:
5.0

Great experience with the professional staff at the Conroe location. I was able to get a van and a storage space and get on my way in about 10 minutes. Best experience I’ve had at any U-Haul ever!

ROB M.  |  First Impressions 
Rating:
5.0

The staff was very accommodating, thank you

John N.  |  First Impressions 
Rating:
5.0

We

barbara l.  |  Overall Experience 
Rating:
5.0

I would use them again however the Pods need to be larger but all and all the U-Haul Pods is the way to move thank you U-Haul I’m sure I’ll be using you again.

Kendell T.  |  Overall Experience 
Rating:
5.0

Excellent service!!

Gladys B.  |  Reservation 
Rating:
1.0

This place is a total nightmare to deal with! Do yourself a favor and dont even try!

Tabitha S.  |  Overall Experience 
Rating:
5.0

The only place to rent

Julia C.  |  Overall Experience 
Rating:
1.0

Garrett was unprofessional EVERY visit! Couldnt get my clicker to work for 3×3, ALWAYS put my access issue aside to help other customers causing a 45 min or more wait. I had to finally get GM involved

GWENDALYN D.  |  Overall Experience 
Rating:
5.0

David is FANTASTIC, and runs a great store. His employees are hard working and friendly as well.

Pierre C.  |  Overall Experience 
Rating:
5.0

Great service, Friendly, and Helpful

Walter L.  |  Reservation 
Rating:
5.0

I appreciated all the help I received in storing my property on your lot and the convenience of the program

Rus B.  |  Overall Experience 
Rating:
5.0

Nice clean storage and friendly/helpful staff

brandon w.  |  Overall Experience 
Rating:
5.0

The manager, David, and his staff are very busy and hard working. It was a real pleasure working with them.

Pete C.  |  Reservation 
Rating:
5.0

Carrie was the best!!

Kristina A.  |  Overall Experience 
Rating:
5.0

Took great care of me

Denise R.  |  Reservation 
Rating:
1.0

Always was over charging me. Very rude staff. No one know what they were doing. Employees on cell phone not helping customers. Manager did not know how to handle a customer concern. Lost me!!!!

TAMMY B.  |  Overall Experience 
Rating:
5.0

Accommodating staff

Sam A.  |  Reservation 
Rating:
2.0

I was helping a Friend by paying for the first three months of a storage building with a credit card, my name got put on the account and when she did not pay for her storage building I was harassed

steven d.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly.

STEVE M.  |  Overall Experience 
Rating:
5.0

Having used previous U-Haul facilities, this has, by far been the best experience I have had. Thank you!!

Patti A.  |  Overall Experience 
Rating:
2.0

The front desk Never has more than one person. They are not helpful at all. Your average wait time to speak to a rude person is about 20 minutes.

Judy H.  |  Overall Experience 
Rating:
5.0

Uhaul employees did a great job on both ends of my move. I would definitely use Uhaul again should the need arise.

john r.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top