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Jeannie G | Overall ExperienceSelf Storage Units in Conroe, TX, 77301
U-Haul Moving & Storage of Conroe
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Worst customer service argued back with the customer
mary a | Overall ExperienceThis is my favorite uhaul storage place as always I have gotten great service love the lady older that serviced me she's a gem
darrell b | Overall ExperienceMy unit was broken in too a few times and they told me they had my back and to NOT CALL THE POLICE! A month and a 1/2 later still no video . One of the employees drilled out my lock and lied about it and then confesses. My things are water damaged and there were a few roaches. The place is old and not maintained and the manager is a liar and didn’t help me out at all about any of this. Do not rent storage from here!
Julie B | Overall ExperienceGreat experience, thank you!!
ROBERT T | First ImpressionsLate fees are ridiculous
GREGORY K | Overall ExperienceManager was friendly, personable and really helped me by locating 2 storage units close to each other on short notice. Couldn't ask for better.
tim h | First ImpressionsOver all EXCELLENT. The only issue is that I am still getting emails and reminders about my payment and late fees. I call UHaul and they tell me it’s OK, that my account is closed but still I am receiving those emails about my payment. I just want to make clear that I do not want to receive in the future some collections calls about a payment. Please remove me from the list. My storage number was E-420. Thank you. Enrique Guerra
enrique g | Overall ExperienceLove that the people working there were the same peopel all the time and they actually get to know you and thats a nice thing these days.
CHADWICK W | Overall ExperienceVery professional service and staff
reann e | Overall ExperienceCasey and entire staff are an asset to uhaul. Great customer service.
Mary V | First ImpressionsI was met with poor customer service and a smart attitude. I had trash in my unit and no free lock. Access code never worked they ended up getting me a random one not linked to my name. Front desk needs a few CE hours on customer service
Mason H | First ImpressionsThis was the HARDEST time of my life and Ms.Kasey was the nicest, sweetest, kindest person I had ever met. Over the year I got to know other team members and ending was the exact same way Thank you guys for helping me through this hard time in my life. You guys smile and kindness ment the World..... Shannon
Shannon P | Overall Experience