Customer Reviews for U-Haul Moving & Storage of Eagledale
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Eagledale
ELEANOR H. on
The units surprisingly were nice easily to get to
Rachel L. on
For long distance travel, you should provide cruise control
Moneice R. on
I will use them again, if i ever need them, and i will also recommend them to my friends and family.
Laquina L. on
Fast and easy
KIMBERLY B. on
staff was very friendly and fast.
Kevin F. on
Overall the service was fine. However the staff could inform customers about the authorization charge prior to renting the truck.
PATRICIA S. on
Nothing, everyone was excellent and good customer skills, the staff at U-Haul Moving & Storage of Eagledale was on point and I will sure to recommend them to friends and family.
Sean F. on
I was double charged for rental after being instructed to return truck to a different location by u haul customer service.
Tonya H. on
Julius was amazing. He was very friendly, very funny, provided excellent, top notch customer service in every way possible! I was amazed by his enthusiasm and willingness to go above and beyond anything I had expected. He made the check in process quick and easy as well as the return process. He took the time to explain everything in detail. He is an amazing employee and because of him you have made a customer for life! I will recommend your location to everyone I know. I've been bragging about my experience to everyone I've seen today, all because of Julius. Thank you Julius! I appreciate and commend you. It's nice to see someone who likes what they do and makes it enjoyable for the customer. You are awesome! Tonya & Bobby Haggard
tiffany b. on
Being able to contact the actual location was a nightmare! You have to call, sit on hold for customer service to answer, and then they have to send a message to the location for a call back.
John M. on
Staff both friendly and very capable- everything was handled quickly and efficiently, most appreciated.
Cody A. on
Staff was very friendly and courteous.
Jackie S. on
Have more trained staff during the busiest time of the year for movers. Give discounts and honor them.
Rachel E. on
Customer service in the store was bizarre. Some yelling, goofing off, not explaining the fees and pricing. I had to wait for a ride and I heard multiple people talking poorly about the experience on their way out. Customer service needs some help.
Timothy B. on
Whole Staff was great. thanks
caprini r. on
Love this U-HAUL company ...I’ve used multiple times!
Jim H. on
Check in was more of verification as reservation was done with mobile app.
Jeremiah G. on
Every single representative I spoke with over phone and even the people at the Eagledale location were absolutely great! Everyone was professional, personable, and quick and easy. If I ever need further rentals I would go out of my way to this location for the excellent customer service I was given. 5 stars all day.
James M. on
Your staff is awesome at this location. Super helpful and very professional!!
Shirley A B. on
I would go nowhere else. The customers service excellent, professional, yet inviting to come again to bring your business to a caring business..I would definitely recommend the Lafayette Road U Haui Business.
gloria g. on
Great customer service!
Keith B. on
The staff at this location is very friendly and helpful.
Hunter A. on
Everything went smooth and staff very friendly and professional.
henry h. on
They found an empty storage unit for me after they thought they were all full. Furniture is safe and hopefully we will be able to get it out within a short time.
Barbara M. on
Great people who work there
Watese W. on
I wanted to hug the whole team for being so patient and understanding and assisting me in this stressful time. Lafayette Rd. Uhaul ROCKS !!!!
Mia B. on
The staff was friendly and super helpful when I rented the truck and every time I went to the storage facility!
Mia B. on
The staff was very helpful and nice!
gbenga s. on
Brilliant service response and customer relations.....great. and very clean storage and environment...
Lashanda B. on
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