Customer did not leave a comment.rebecca B.
Customer Reviews for U-Haul Moving & Storage of Etna
Glenshaw, PA 15116
(2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michelle T.
Customer did not leave a comment.Kelsey E.
Customer did not leave a comment.Chuck Z.
Customer did not leave a comment.Eric W.
Customer did not leave a comment.Edward L.
Nice to work with.Karen L. | First Impressions
Customer did not leave a comment.Martin P.
Customer did not leave a comment.John B.
Customer did not leave a comment.Hai L.
Customer did not leave a comment.REBECCA C.
Extremely competent, knowledgeable and professionally friendly. Made excellent suggestions and noteworthy hints on moving methods. "Hank" was amazingly cooperative and helpful !! Thank You ! He, single-handedly, made the onset of the move worth while !!!Patrick P.
If there's a better run U Haul in the US the company is lucky!Daniel T.
Costumer service.durim M.
Everyone was very helpful and made a great experienceBrendan C.
I have nothing to suggest keep up the good workSamara C.
Always treated excellent here at this location. Employees are very accommodating and friendly.dolores E.
reward your employees they deserve it .doing business with them was a pleasure check out went smooth and returning the trailer I was greeted by your employee and directed through the entire return procedure with very helpful attitude. I will return to do business and recommend a friendDavid S.
Customer did not leave a comment.Edward L.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Justin H.
Customer did not leave a comment.Gilbert C.
I wish the unit ceilings were taller. I had to rent multiple units because I could not stack my items like in other facilities.Kimberly C. | Overall Experience
Hank always has great customer service. That's why I frequent the Glenshaw Location.Steven T.
Customer did not leave a comment.Haig S.
Customer did not leave a comment.Samara C.
Customer did not leave a comment.Martin R.
Customer did not leave a comment.James L.
Everything was great. Quick and efficient.Jason S.
Customer did not leave a comment.Al B.
These guys at this location are ALWAYS accommodating and polite. We have enjoyed working with them for years.Ruth T.
Customer did not leave a comment.Donald C.
Guy at counter thought he was a no it all asshole and the truck ran like shitJason L.
Customer did not leave a comment.JEFF C. | Overall Experience
Customer did not leave a comment.Gregory C.
We needed a 3hr cargo van rental to pick up a piece of 2nd hand furniture. Staff were attentive, engaged, helpful and friendly.Robert F.
Customer did not leave a comment.Lisa C.
Hank and his evening manager (whose name escapes me at the moment) were wonderful to work with. We came in from Ohio with an emergency family situation and they were extremely friendly, thorough, etc. Hank even suggested we take boxes from the free pile in the store (leftovers from other's moving). He helped us determine what we needed for packing, reserving a truck, storage, etc. all the while being considerate and not upselling. He obviously communicates with his evening manager because he knew the minute we entered the store Saturday morning what we were there for and explained the storage unit was still available, etc. We returned the truck about 45 minutes before closing and rented the storage unit without incident. The evening manager even backed the truck into the garage for us. Neither Hank or the evening manager complained (or visibly showed frustration) that it was so close to closing and took the time to show us around the storage portion of the building (restroom, etc.). They both wore masks the entire time, socially distanced, etc. The gentleman that went over the truck with us in the morning was very friendly and funny. He also wore a mask and socially distanced. All of these gentleman were excellent to work with and since we were dealing with a family crisis it was nice to NOT have to worry about truck rental/storage. I would highly recommend this location to any friends in the PGH area (especially North Hills/Shaler) with no hesitation. Thanks a million to Hank and his crew. And, the store was clean - including the restroom!Kalih W.
Kevin and his crew were outstanding!William D.
customer Service was exceptionalMark L.
Customer did not leave a comment.Sara C.
Customer did not leave a comment.Richard J.
Customer did not leave a comment.Richard K.
Very kind and helpful staff. Made returning the rental incredibly easyHannah M.
Rates are bad...Leon B.
Kevin, the Manager at the Glenshaw, PA U-Haul was excellent and delivered awesome customer service!JOHN H.
Customer did not leave a comment.Chris L.
Customer did not leave a comment.Michael J.
Customer did not leave a comment.Robert H.
Just keep doing what you are doing ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Steven G.
Customer did not leave a comment.ross H.
Customer did not leave a comment.Danielle M.
Would definitely recommend using this storage facility. Staff, managers and assistant managers were always helpful and pleasant. There was always someone available to answer questions and/or help, if help was needed. I definitely will rent a storage locker from this location if I ever move back to the area. Thanks for the great atmosphere. Keep up the good work everyone!roberta w. | Overall Experience
Customer did not leave a comment.Nicholas S.
Customer did not leave a comment.Gilbert C.
The masks and the plexiglass make it hard to understand each other but that's not your falt. The guys are always nice and pleasant. Hank Henry has helped me out in the past and is the reason I continue to go back. Good group of guys!Ronald Z.
Service was excellent & sales employees were knowledgeable and professional...Ross K.
Customer did not leave a comment.Thomas B. | Overall Experience
Customer did not leave a comment.Patricia D.
No changesRonald O.
Customer did not leave a comment.joseph f L.
Customer did not leave a comment.Whitney L.
I don't like the format of your emailed receipt. I would prefer .pdf. I won't be satisfied in the future with an only-email receipt. Otherwise my rental experience was good.John W.
They were all very friendly and helpful from the times I was just buying a few boxes, to this rental of equipment. The gentleman helping carry a few boxes to the car made me feel like a valued customer. There were understanding in my returning the truck after my due time. All in all, I feel very good about giving my business to this team at U-Haul on Route 8 in Shaler.Roy R.
Nothing, they are doing everything correctly and everyone there is extremely nice.Cindy R.
Customer did not leave a comment.victoria G. | Overall Experience
I was a little nervous driving a UHaul for the first time but couldn't have had a better experience. The staff at the Rt 8 Glenshaw location were very kind and helpful, answered questions, and helped adjust all the mirrors and go through the use and safety protocols. Smooth, painless move with nice clean and well-maintained equipment. Will be coming back again!Kit W.
The motorcycle trailer was a great idea. People at the rental location were great. I will def do business with them againKevin B.
Employees were very helpful and easy/fun to deal withChester S.
excellent,very smooth,great service,i will use them againmichael F.
Very professional and helpful, that is the folks at this locationCarolyn D. | Online Move In
Customer did not leave a comment.Erin C.
Customer did not leave a comment.James M.
Customer did not leave a comment.Michael Q.
Everyone was very efficient and helpful and did a great job!Bernard M.
Customer did not leave a comment.John P.
Customer did not leave a comment.Dean W.
The team took care of me and I highly recommend them to anyone moving. Both gentlemen I dealt with were extremely helpful and informative as well as incredibly nice folks. I can't speak highly enough about them and my experience with them. I am overly satisfied with my experience!Thomas B.
Customer did not leave a comment.Ellen B.
Great service!Chengli S.
Customer did not leave a comment.Thomas M.
Flawless rental. Customer service was outstanding. Please let the gentleman know who was working on Sunday 11/1 at the desk that he was appreciated.David P.
Customer did not leave a comment.Gilbert C.
Nothing! We use Hank and Kevin every time we need to move anything. In fact, if they don't have a truck available, we wait until they do! Super 1st class organization that we always recommend if anyone asks where to rent a truck.Peter B.
Very efficient and customer focused.Michael R.
Customer did not leave a comment.JUSTIN P.
Hank is the best!!!!!Kathleen V.
Returning the truck was painless and the staff was awesome.Richard R.
Customer did not leave a comment.Charles G.
No improvement needed Hank and crew are quick and excellent at getting you on the roadJames C.
Customer did not leave a comment.Ryan W.
Customer did not leave a comment.Jeremy K.
Great owner and staffTed W.
Very smooth pickup. Friendly staff. A pleasure to deal with.Steven N.
Nothing...see you next time.JAMES H.
Customer did not leave a comment.Paul F.
Customer did not leave a comment.John C.
Very helpful and flexible staffPaul L.
Customer did not leave a comment.Harold K.
The owner at this location (forgot name) was very courteous, efficient and knowledgeable...nice guy!Sherrie T.
Customer did not leave a comment.Gilbert C.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Paul N.
Customer did not leave a comment.lisa l. | Overall Experience
Very easy check in and pickup process. Hank, the owner, was very friendly and helpful. Best and simplest rental experience I've had anywhere. Thanks!Jason W.
Hank and Kevin are great every time. "Don't fix it it it ain't broke."Robert K.
Only issue with my cargo van is there is a leak somewhere in the driver's side door window; it was not too loud or annoying, but should be fixed.Colleen A.
Customer did not leave a comment.tracy w. | Overall Experience
Hank and Kevin and everyone was so helpful and knowledgeable and friendly. The storage unit was perfect. Thanks.John g. | Overall Experience
Customer did not leave a comment.jennifer m. | First Impressions
Customer did not leave a comment.CHRIS J. | Overall Experience
Customer did not leave a comment.brian h. | Overall Experience
Customer did not leave a comment.Jennifer S. | Overall Experience
Great job by all, very courteous and friendly team can't do enough for ya ! ThxMike P. | Overall Experience
Customer did not leave a comment.Joseph T. | Online Move In
I left this facility immediately calling my husband to say: I can’t believe how much I’ve underestimated the UHaul company! I love so much about everything this company does. This facility is impeccable—I would sleep on the floors (and I’m a neat freak!) Top notch service, fantastic facility and incredibly secure and convenient!!Natalie A. | First Impressions
The process could not have been easier! We had an emergency need for storage and within a few minutes we were able to rent a unit and have access to it in the early morning. The location was great to be able to back the trailer we rented the day before just back in and unload. Everything was perfect!Jeffrey L. | Online Move In
Customer did not leave a comment.Jeffrey K. | Overall Experience
The manager was helpful and provided great information.GINA B. | First Impressions
Everything was fine and you were very consideratewilliam w. | Overall Experience
Customer did not leave a comment.JENNIFER R. | Overall Experience
Customer did not leave a comment.Janet N. | First Impressions
No problemwilliam w. | First Impressions
Hank and Kevin did an amazing job, they always were available to assist with any questions or concerns. Very friendly guys. I will definitely return to them if I need storage in the future.dennis E. | Overall Experience
Very nice facility and people😀Georgeann M. | Overall Experience
The gents down at the Rt.8 location were very accommodating and helpful. Will be back to use them for the next move for sure.Micheal A. | First Impressions
Great guys and facilityZack W. | Overall Experience
Hank is great! Hooked me up w/ 2 side by side indoor units. Carts r a life saver for movin items. Secure, well maintained facility tryout! Highly recommend! CPO SEAL Retired Ted L Traver.ted t. | Overall Experience
Great facility. (A water fountain would have been nice). Helpful, friendly, caring staff.mark p. | Overall Experience
I appreciate the friendly and helpful staff at storage of Etna. I had my stuffs there for two months and everything was very good. I recommend U-Haul for everyone.Jordan R. | Overall Experience
great guidance on choosing a storage unitJames K. | Overall Experience
Very kindDonna D. | First Impressions
Staff was very friendly. They were also fast—had us in and out. Answered all our questions. All around great experience. I would recommend this location to other looking to move or store items.Nina M. | First Impressions
Thanks,and everything was good.Gene S. | Overall Experience
Very friendly stuff.Jordan R. | First Impressions
The guys here made a long and stressful day much less stressful! Friendly, knowledgeable, efficient, and HELPFUL!Michael P. | Overall Experience
All employees at this location are great. Kevin has been super helpful and patient with all my questions and offers some great advice when requested.jeff p. | Overall Experience
Hank. Takes care of you.Louis A. | First Impressions
Your location covers all moving and storage aspects great. You make it very easy. Your service is greatly appreciated.MELISSA M. | Overall Experience
The facility was well maintained and the two guys that waited on me were very friendly and very helpful. Would certainly use a storage unit here again.Gina C. | Overall Experience
Exstremly helpful, accommodation - staff went above & beyond to help me with my storage & moving needs. Thank you, Carol TillotsonCarol T. | Overall Experience
Kevin Knapp who waited on us did an excellent job of explaining all the options and how everything works. It was a pleasure working with him.mary g. | First Impressions
I had great service they directed me in right direction. Recomend uhaul on route 8 to every bodyLAWRENCE g. | First Impressions
Everyone was always super friendly and niceBECKY K. | Overall Experience
I had Storage there 3 years ago.And just got another one..I would drive a hour out of my way to go here.He remembered my storage number from that long ago..Going to get a truck tonight. Great crewtim c. | First Impressions
Helped get me in & utilize my movers time wisely... thank youCarol T. | Overall Experience
Excellent service, accommodated all my needs during a stressful time. Thank youCarol T. | First Impressions
Knowledgeable, and helpful with suggestions! I wouldn't go anywhere else!Robert O. | First Impressions
The guys were really helpful in making sure I had everything I needed to ensure my units were safetamara c. | Overall Experience
Would definitely rent here againANTHONY S. | Overall Experience
This facility really was amazing. I knew my stuff was safe.angel s. | Overall Experience
The employees were very helpful,michele h. | Overall Experience
Best customer support in Pittsburgh regionMichael M. | Overall Experience
Hank Henry was great to work with. He is certainly a wonderful asset to the UHaul team and we really appreciate his assistance during our move.Gary H. | Overall Experience
Unrestricted after hours access would be helpful, as in the Gurdian Storage I used beforeAnirban J. | Overall Experience
The customer service at this location is outstanding! I never had a feeling of neglect and this is the only one I will go to for future storage needs.Brian H. | Overall Experience
Mr. Henry and his crew are terrific and helpful. I would use them again in a heartbeat.DAPHNE K. | Overall Experience
Hank and Kevin were excellent!!!!!!!!!!!!!!MELISSA P. | Overall Experience
The garage bays are not easily accessible as equipment is in the way for backing a trailer. Luckily my trailer was small. Any bigger and it might not have been possible to get into the garage.nathan t. | Overall Experience
Nicest people, secure clean storage. Takes the stress out of moving. Highly recommended!Patricia B. | Overall Experience
Kevin is knowledgeable and efficientkevin g. | Reservation
Working with Kevin is always a great experience!larry m. | Reservation
The staff at this UHaul facility were quick, courteous, and friendly despite having the phone ringing off the hook and a line of people. Very impressed!!Klancey B. | Overall Experience
All goodSTORAGE FOR LORAINE KWIATEK D. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!