Customer Reviews for U-Haul Moving & Storage of Eustis

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Eustis

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RICHARD D. on

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Timothy O. on

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Jonathan C. on

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Pay your staff more. They work very hard.

Priscilla D. on

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Damin went above and beyond!

Eric S. on

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Kathy S. on

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Reserved ahead of time. Check-in & out were so fast. Employees were courteous and prompt. I never go anywhere else.

Antonio R. on

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Raymond W. on

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roger T. on

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did an excellent job with customer service. Keep up the good work!

John J. on

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Very efficient and well run!

Scott H. on

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Penske let me down by having to cancel my reservation. Should have went with Uhaul from the beginning. Local staff were really on top of their game. Thanks a lot Uhaul -Eustis

George G. on

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The entire experience was exceptional.

Jack B. on

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Robert B. on

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Dale F. on

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James R. on

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Tricia S. on

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Excellent customer service, clean truck and facilities.

Michael W. on

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Thomas H. on

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neil D. on

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Rose D. on

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Great experience! No recommendations for improvement

Doreen L. on

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Byran W. on

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The uhaul representative was extra kind and understanding! Super nice! I had major difficulties with the website returning truck after hours. It refused to identify my location despite my phone settings were all set to allow location. I had to call hotline and wait 15min to finish. Not fun. I'm very good with my phone and I leave my location on 24hrs a day.

Parthenia B. on

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Michael H. on

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Michelle M. on

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June M. on

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Update computer system. Had to wait because card reader was not working properly.

Robert D. on

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Staff was courteous and responsive to my needs.

MARC A. on

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Dale W. on

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Alexander W. on

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Manager was very informative, helped explain pricing structure and problems that can arise.

DANE H. on

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Have a policy that is more flexible to switch from a neighborhood rental to a one way if the customers needs change.

henry P. on

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billy H. on

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John C. on

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Donald R. on

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sheila E. on

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Nothing.

Steven T. on

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I think u haul sucks in every category

Annamarie M. on

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Glenn A. on

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Carlos O R. on

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Employees are friendly and helpful, I needed help unloading a toolbox from a truck I went to the office and asked in a few minutes someone was there helping me unload my tools.

Juan G. on

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The staff was very helpful for everything I ask for.

Carlos O R. on

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Employees are friendly and helpful

Shaun B. on

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Our only disappointment is that roaches and/or mice got in to some of our boxes and defecated on some of our stuff and ruined it. Otherwise, an ok experience.

lindell d. on

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David and Damon were very helpful. They were patient with me and other customers. I heartily would recommend this U-Haul center to others.

Nicholas R. on

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I stored my stuff for a little more than a year. When we moved everything put this past Saturday everything was infested with roaches, they are in absolutely everything! Probably have to make a claim.

Roberta Z. on

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Everything was very easy, no problems

lindell d. on

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The attendant was helpful and friendly.

Nick M. on

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No problems, truck drove nicely. All contacts were what I would want. Thanks!

Donna Lynn H. on

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I was pleased with the overall experience. The staff were polite and helpful on site and on the phone. My only complaint was that I was unable to receive a refund for the early move out.

Todd D. on

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Excellent costumer service

MARGRET J. on

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Damon was very nice and helpful! I had trouble stepping on door pad and sliding lock lever at the same time....I'm only 5'2"...hopefully that stretch will be easier for me. Thanks Damon!

Mike C. on

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Great job

Jay K. on

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Happy with the facilities

TIFFANY N. on

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The staff was very highly helpful and friendly. I will definitely recommend this storage unit. I always come back to this storage place when I move.

Tammy P. on

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Great customer service!!!

Laurie S. on

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Great rental space and clean storage area!

Laurie S. on

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Very nice and clean facility

Jacqueline A. on

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all was fine

Lisa S. on

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Love the service place and the people. Customer service was excellent!! Ty for your service and Have a bless and prosperous New Year!!

Steven M. on

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Customer service is great prices are high. I will probably find a cheaper unit in the near future.

Lisa S. on

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Except one thing That's not my address I don't live in Leesburg. That's my boyfriend address. Other than that you guys are great!!

Jannice P. on

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Great staff to work with.

Donna B. on

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Very helpful

christine h. on

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I decide to sale the furniture I want need the storage .Thanking you in advance.

Mark M. on

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Had a good experience with them, whenever I needed something done, they helped me

Deborah F. on

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Have always uses UHaul over the years. Will continue to do so when needed. Office staff were friendly & helpful.

Rose B. on

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Very friendly and knowledgeable staff.

brenda s. on

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Great! Thankyou for ur kindness an help.

ANDREW K. on

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Very accommodating. Staff was very cordial and helpful.

JANICE R. on

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Over the 3 year and 7 month period that I had various size units, there were a few glitches here and there, but overall everyone worked with me and I was very happy with the units and the staff.

tim w. on

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thanks just what i needed when i needed it

Joseph W. on

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Great service awesome employees they assisted with fixing a fuse in my vehicle from the trailer that blew it for the electrical issue. Made it possible to move to a smaller storage from large.

rohanah a. on

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Great service.

Mary G. on

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JOHN H. on

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Fast, knowledgeable and accommodating. Will do business with this location again. Thanks guys!

Cheryl S. on

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Good service was appreciated

Don L. on

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Good facility

TRAVIS W. on

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I have always had great service form the staff at this location. I would highly recommend this location.

Carol B. on

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Safe and convenient would definately use again

kevin s. on

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The staff at this uhaul are awesome!!

Paula H. on

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This was my 3rd time to use rmthis facility. As always it was a pleasant experience.

CHERYL A. on

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Everything was fine No problems

SAM R. on

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Nice facility

Jerry H. on

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Very pleased with the facility served my purpose, however I would suggest completely closed areas it could have been easy to access another persons storage area with a ladder