Customer did not leave a comment.Jorge A.
Customer Reviews for U-Haul Moving & Storage of Eustis
Eustis, FL 32726
(W Of Bay St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brigette H.
Customer did not leave a comment.Charles H.
Customer did not leave a comment.Eugenia L. | Overall Experience
Customer did not leave a comment.John H.
Much thanks to jason for pulling this together for me. I had other u haul location fail to help. He researched many locations to locate a trailer that had a wheel chock ramp trailer for my Harley on easter sunday plus a pickup truck to get my bike that day.I tried the day before with a reservation at another u haul only to have a trailer with no chock and my bike in storage 3 counties away only to be charged another month of rent plus a 26' truck to go to empty household items but left the bike. Thanks again jason for a job well done. This is my store from now on.Francis L.
Speedy, courteous, & thoroughARVON B.
Customer did not leave a comment.Allison K.
Customer did not leave a comment.Richard B.
Excellent experience. Thank youJames S.
Very pleased with U-haul of Eustis. Just moving to Mt Dora, FL and glad they were here to help.DAVID M. | Overall Experience
Dameon did a very good job!JAMES J.
Fast service, nice rentals.Susan P.
I had to get my receipt via email because the printer was out of ink at this location. A second cartridge on hand at all times would resolve this issue. As small as it seems to be, I was unable to print it at home. But that's my issue. It was a great experience overall, though. Friendly and polite employees always make the difference!Steve P.
Customer did not leave a comment.MOHAMEDYOUSSEF F.
Keep the professional manorialism going had a great experience no complaints thank youGARY H.
Customer did not leave a comment.George G.
Customer did not leave a comment.BRADLEY S.
Customer did not leave a comment.Luis H.
Customer did not leave a comment.Tiana C.
One guy there very busy place but he managed to get it done . I would rent there again.Patrick D.
So the truck I had was a old 15ft. Everytime you drive it and go to stop the oil light comes on the truck. The oil was full when I checked it. Looks like this being a very busy uhaul place you need better trucks.Richard R.
Customer did not leave a comment.MICHAEL S. | Overall Experience
Customer did not leave a comment.Patricia M.
Nice, polite , & honest!Debra G.
Customer did not leave a comment.Deborah W.
Customer did not leave a comment.OSMOND P.
They were awesome!! one unit didnt fit my needs.. so they moved me into one that works great right away!!Leo T. | First Impressions
Customer did not leave a comment.Paul V. | First Impressions
Customer did not leave a comment.MANUEL JAMES S.
Customer did not leave a comment.John F.
Customer did not leave a comment.Dawn R.
Nothing needs to be improved. Everyone was very pleasant and the truck I rented was very clean. I always recommend this location to my family and friends.Debbie W.
Customer did not leave a comment.Carolina J.
Customer did not leave a comment.ELIZABETH R.
Customer did not leave a comment.Matthew D. | Overall Experience
Cassie was a helpful,knowledgeable source helped me out a great deal. I can't not say enough for her service.JOSEPH C.
I needed storage space for a short time, and Eustis U-Haul made the experience simple. Move in was easy. I was able to access the unit whenever I needed to. Check out was super easy. I highly recommend Eustis U-Haul!Bruce T. | Overall Experience
Cleanest, friendliest storage facility I’ve ever used. I would highly recommend this location.Mark n. | Overall Experience
As noted above all service was excellent ! I dealt with Cassie, Jason, & Damon. You should give them all a PAY RAISE for their representation of the U-Haul Co.. Very professional & answered any of my questions with great knowledge ~~ and a SMILE !Claudia W.
The service that I was given make the move much easier.Wayne L.
Customer did not leave a comment.Mike a. | Overall Experience
Nothing....do not mess it up by changing things.Wayne L.
Everything was great!!Carolyn J.
Coffee & donuts,jajajaJose P.
Wheel barring was making noiseJoan C.
Excellent team here! I called to get my rental earlier and they accommodated me with no problem. I have rented from this location in the past they are always fantastic! Great job to the team thereJames J.
Customer did not leave a comment.ARVON B.
Customer did not leave a comment.Michael W.
Customer did not leave a comment.CHARLES F.
Customer did not leave a comment.Acevedo D.
Customer did not leave a comment.Daniel W.
Beats the other locations hands downGary Z.
Everything was good!!! I appreciate everyone .. We been doing business with them for a couple years...and we always go back there!!!Gulnara D.
Make sure the tires are maintainedFaith R.
Customer did not leave a comment.CARLENE N.
Customer did not leave a comment.Amanda C.
Customer did not leave a comment.LUIS C.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.JEFFERSON D.
Your employee was so amazing, knowledgeable and very through with his inspection when we turned our truck back in! Made us feel really safe using the vehicle knowing that your team member does all of thatAlexander C.
Customer did not leave a comment.Mark G.
Customer did not leave a comment.Jerry B.
Great experience was in and out with no problems.Skylar A.
Customer did not leave a comment.Gloria S.
The uhaul location was great, the vehicle was great, the $311.00 to rent the vehicle for 7 hours was to much. $.99 a mile + the gas to refill was to rich for my blood. Will probably need to do this again in a few months, will come up with another plan.Phillip M.
Customer did not leave a comment.Charles F.
Customer did not leave a comment.Lakeisha H. | Overall Experience
Give your employees here in Eustis Florida a bonus. I have been going here for years and the service is always excellentLatravios T.
Customer did not leave a comment.Christina D. | Online Move In
Customer did not leave a comment.Theodore B.
All went well with the pick up an drop off.Tony J.
The mileage was read wrong and contacted office to verify and have a credit given. no one never called me back. In fact I returned the vehicle at 12:15 and I received a message at 5:11 asking if I needed more time to use the vehicle. Someone in the office doesn't know what they are doing. I suggest you take a picture of the mileage at the time you return the vehicle due to them increasing the figure to make money off of you. this situation never got resolved based on lack of communication with them to re check the mileage on the vehicle . it would have been that simple to rectify. .cynthia H.
Customer did not leave a comment.Kenneth G.
Customer did not leave a comment.James B.
Customer did not leave a comment.PETER D.
Customer did not leave a comment.Gary S.
Polite, courtious, helpful.WILLIAM H.
Customer did not leave a comment.Carl F.
Staff was very nice. Storage unit was a disgrace, My boxes became filled with cockroaches, which I did not find out about till moving the boxes in the back of the unit that had been there for 4+ years. My movers refused to move four of them because of the roaches. Much debris and leaves fell from the top of the unit, causing 1/4" of debris and leaves accumulating on top of the boxes. There was also signs of water damage to some of the boxes. No attempt was ever made in 4+ years to gain access to the storage unit to preform any kind of bug spray inside the unit. I would have expected better from U-Haul, considering the unit rent paid over four years. Would not use this location again. Mark Van SaunMark v. | Overall Experience
Customer did not leave a comment.Sam L. | Overall Experience
Customer did not leave a comment.mark s. | First Impressions
This company is fortunate to have Kassidy as a manager. Her can do spirit makes doing business here a pleasure.Steven H.
Customer did not leave a comment.Tex B.
Customer did not leave a comment.Yvonne F.
Truck steering was way out of alignment. It was very obvious and should have been caught before it was rented. It was not easy driving like this for 8 hours.Dorothy W.
Pretty crowdedpaul W.
Customer did not leave a comment.JOSHUA F.
Customer did not leave a comment.Burney W.
Very satisfied with the convenience, assistance and help by staff to make moving my stuff in and maintaining my storage unit. Staff was very helpful when my lock froze up and I couldn't unlock it and finally had to cut it off but was able to purchase a replacement lock onsite. Little conveniences go a long way when things go wrong. ThanksTODD G. | First Impressions
Customer did not leave a comment.john R.
The original location I had chosen to drop off my rental does not take trucks and the owner was rude and disrespectful and a terrible representative for uhaul. The location listed above was wonderfulRandall M.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.Charles F.
Customer did not leave a comment.Brian N.
Excellent facility and very friendly and knowledgeable staff ! Five stars for this facility!! David T BlainDavid B. | Overall Experience
Customer did not leave a comment.KEN J.
Customer did not leave a comment.Lucille S.
Customer did not leave a comment.Jan F.
Customer did not leave a comment.Duane A.
The only thing I have noticed that when you pull out the ramp, it's was dirty, it's had had funky smell inside truck storage. Another then that your new management was very pleasant and nice. Wait time to return took abit longer, but picking up the truck wasn't wait. Other then that I was pleased..Clark I.
don't charge your customers for additional days that your customer does not use the equipment !!!PATRICK M.
Customer did not leave a comment.LAFAYETTE H.
Customer did not leave a comment.Debbie H.
Customer did not leave a comment.DARLENE S. | Overall Experience
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.Heather R.
No Problems - everything perfect. Friendly assistants.Colin S. | Overall Experience
Customer did not leave a comment.Stanley T.
Customer did not leave a comment.Ronak P.
Customer did not leave a comment.Cathy S.
Outstanding experience ðŸŠElliott O.
They have a great staff they’re always helpful and always polite did a great job thanks appreciate all all of them!Bobby B. | Overall Experience
The person that received my vehicle when I returned it was very attentive and knowledgeable Great customer service!!!!!Timothy R.
Customer did not leave a comment.Brian V.
Have a separate line for people who already filled out their info so they can get on their way and not waste time..Virginia K.
Make sure equipment is maintained..headlight out..AUSTIN B.
Customer did not leave a comment.Sinclair D.
Customer did not leave a comment.Barbara M.
My unit was broken into. I was notified by your staff to come check my unit and when I did I realized immediately that someone has been in my unit. I called the police as directed. Then your employee has the nerve to question me as to how someone got into my locker. I’m very dissatisfied with U Hauls inability to keep my belongings safe. On top of that the insurance company acts like they don’t want to cover my losses.Michele L. | Overall Experience
Customer did not leave a comment.James W. | Overall Experience
Great people. Used for years. Will use again when necessary. Thanks 👍debbie g. | Overall Experience
Great people to do business with.Matthew D. | First Impressions
Customer did not leave a comment.Nancy K. | Overall Experience
Great customer service! Had some issues with the gates but nothing horrible. I know they are a constant struggle!vivian h. | Overall Experience
Customer did not leave a comment.Linda K. | Overall Experience
Customer did not leave a comment.Mindy W. | Overall Experience
Customer did not leave a comment.Sonja W. | First Impressions
Customer did not leave a comment.Susan M. | Overall Experience
From my first visit to my last, your personnel could not have been more attentive & courteous. I would not hesitate to use your facility again or recommend it.Richard K. | Overall Experience
Customer did not leave a comment.kittie j. | Overall Experience
good facilitybill m. | Overall Experience
Customer did not leave a comment.kyle b. | Overall Experience
Customer did not leave a comment.John h. | First Impressions
Renting a unit here was great. Everything was clean and well maintained. The staff were helpful and friendly. Looking forward to using the service again next year.Glenn L. | Overall Experience
The manager Kassie as well as Damon are a please to deal with. Very helpful and nice. Would HIGHLY RECOMMEND! Restrooms are always clean which is much appreciated. I've not only rented stoarge but trucks and trailers as well. I will be back again.Jiovanni Y. | Overall Experience
Customer did not leave a comment.Janira S. | Overall Experience
I did not give a rating because I am very mad. You sure know how to hurt a person. No pro-rating no refund and had paid the next month a few days before. I was told that is in the contract. Rip off.david m. | Overall Experience
Was treated professionally and quickly. Process took approximately 15 minutes and done. Explained and shownJames T. | First Impressions
The staff was so nice and the experience was quick and easy.Karen H. | First Impressions
Clean and maintained. Day hours ended early though.kelsey s. | Overall Experience
No commenttBeryl M. | First Impressions
Employees are friendly and helpful, I needed help unloading a toolbox from a truck I went to the office and asked in a few minutes someone was there helping me unload my tools.Carlos O R. | Overall Experience
The staff was very helpful for everything I ask for.Juan G. | Overall Experience
Employees are friendly and helpfulCarlos O R. | First Impressions
Our only disappointment is that roaches and/or mice got in to some of our boxes and defecated on some of our stuff and ruined it. Otherwise, an ok experience.Shaun B. | Overall Experience
David and Damon were very helpful. They were patient with me and other customers. I heartily would recommend this U-Haul center to others.lindell d. | Overall Experience
I stored my stuff for a little more than a year. When we moved everything put this past Saturday everything was infested with roaches, they are in absolutely everything! Probably have to make a claim.Nicholas R. | Overall Experience
Everything was very easy, no problemsRoberta Z. | First Impressions
The attendant was helpful and friendly.lindell d. | First Impressions
No problems, truck drove nicely. All contacts were what I would want. Thanks!Nick M. | First Impressions
I was pleased with the overall experience. The staff were polite and helpful on site and on the phone. My only complaint was that I was unable to receive a refund for the early move out.Donna Lynn H. | Overall Experience
Excellent costumer serviceTodd D. | First Impressions
Damon was very nice and helpful! I had trouble stepping on door pad and sliding lock lever at the same time....I'm only 5'2"...hopefully that stretch will be easier for me. Thanks Damon!MARGRET J. | First Impressions
Great jobMike C. | Overall Experience
Happy with the facilitiesJay K. | Overall Experience
The staff was very highly helpful and friendly. I will definitely recommend this storage unit. I always come back to this storage place when I move.TIFFANY N. | Overall Experience
Great customer service!!!Tammy P. | Overall Experience
Great rental space and clean storage area!Laurie S. | Overall Experience
Very nice and clean facilityLaurie S. | First Impressions
all was fineJacqueline A. | First Impressions
Love the service place and the people. Customer service was excellent!! Ty for your service and Have a bless and prosperous New Year!!Lisa S. | Overall Experience
Customer service is great prices are high. I will probably find a cheaper unit in the near future.Steven M. | First Impressions
Except one thing That's not my address I don't live in Leesburg. That's my boyfriend address. Other than that you guys are great!!Lisa S. | First Impressions
Great staff to work with.Jannice P. | Overall Experience
Very helpfulDonna B. | Overall Experience
I decide to sale the furniture I want need the storage .Thanking you in advance.christine h. | Reservation
Had a good experience with them, whenever I needed something done, they helped meMark M. | Overall Experience
Have always uses UHaul over the years. Will continue to do so when needed. Office staff were friendly & helpful.Deborah F. | Overall Experience
Very friendly and knowledgeable staff.Rose B. | Overall Experience
Great! Thankyou for ur kindness an help.brenda s. | Reservation
Very accommodating. Staff was very cordial and helpful.ANDREW K. | Overall Experience
Over the 3 year and 7 month period that I had various size units, there were a few glitches here and there, but overall everyone worked with me and I was very happy with the units and the staff.JANICE R. | Overall Experience
thanks just what i needed when i needed ittim w. | Overall Experience
Great service awesome employees they assisted with fixing a fuse in my vehicle from the trailer that blew it for the electrical issue. Made it possible to move to a smaller storage from large.Joseph W. | Reservation
Great service.rohanah a. | Reservation
….Mary G. | Overall Experience
Fast, knowledgeable and accommodating. Will do business with this location again. Thanks guys!JOHN H. | Reservation
Good service was appreciatedCheryl S. | Overall Experience
Good facilityDon L. | Overall Experience
I have always had great service form the staff at this location. I would highly recommend this location.TRAVIS W. | Overall Experience
Safe and convenient would definately use againCarol B. | Overall Experience
The staff at this uhaul are awesome!!kevin s. | Overall Experience
This was my 3rd time to use rmthis facility. As always it was a pleasant experience.Paula H. | Overall Experience
Everything was fine No problemsCHERYL A. | Overall Experience
Nice facilitySAM R. | Overall Experience
Very pleased with the facility served my purpose, however I would suggest completely closed areas it could have been easy to access another persons storage area with a ladderJerry H. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!