Customer Reviews for U-Haul Moving & Storage of Fargo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Fargo

Overall rating:

Reviews without text are currently hidden. Show them

Steven S. on

Rating:

Customer did not leave a comment.

dave v. on

Rating:

The place was fine but the booking online was horrible. Tried making at one place next day they changed it and then had at another place the day I picked up. Horrible service online.

Benjamin C. on

Rating:

Customer did not leave a comment.

roger h. on

Rating:

great experience on the initial phone call and when I picked up trailer

ronald r. on

Rating:

Spoke to employee upon pick up and was under the impression that if I returned by noon I may get a little break on rental . Rented at 9 am for 2 days was back in 25 hours no refunds

GREG R. on

Rating:

Customer did not leave a comment.

kelly l. on

Rating:

We dropped the trailer off late when we got back to town and when I got to work the next morning I already had and email with a final receipt. Very prompt. I have always had good luck working with this office. Nice people there!!

Patrick S. on

Rating:

Customer did not leave a comment.

James V W. on

Rating:

Customer did not leave a comment.

Tyler E. on

Rating:

Everything thing went fine, no complaints

Jon R. on

Rating:

Sam was very friendly and helpful. Service was quick and thorough. Great experience. Thank you.

ERIC S. on

Rating:

Customer did not leave a comment.

Grant K. on

Rating:

This location saved U-Haul from losing a customer. After a HORRIBLE experience at another U-Haul location in town, I almost gave up. I went and talked to Julian at the Main Ave. location and it took 15 minutes for him to have a trailer hooked up to my truck. It took over 2 hours at the other location with a lot of broken promises, so I just walked out. Be advised that what you reserve and are promised at U-Haul.com IS NOT delivered at all locations. The insurance was different, the price was different, it was terrible. Thanks again to Julian because if not for him, I'd be renting somewhere else. And I will NOT be using U-Haul.com anymore due to this experience.

Lee D. on

Rating:

Very smooth transaction

GEFFRE B. on

Rating:

Customer did not leave a comment.

Joshua H. on

Rating:

Customer did not leave a comment.

Matthew P. on

Rating:

Customer did not leave a comment.

D. ANITA K. on

Rating:

Had great difficulty with removing the tow-dolly wheel straps - not correctly threaded. Appreciate the assistance, though.

Jamie D. on

Rating:

Customer did not leave a comment.

DANIEL H. on

Rating:

Customer did not leave a comment.

steve w. on

Rating:

Customer did not leave a comment.

Ricardo G. on

Rating:

Customer did not leave a comment.

Chuck H. on

Rating:

Helpful and courteous staff. They demonstrated the tow dolly used to tow my car which was very helpful.

Dennis S. on

Rating:

Customer did not leave a comment.

allen g. on

Rating:

Used the 6x12 open trailer after the worker there recomended it it was perfect for my move thank you will be using that location more often.

gary r. on

Rating:

worked out great pulled in and they had me out of there in no time.

angel p. on

Rating:

awsome great location fast and easy

Amanda B. on

Rating:

It was hard to get in the parking lot, confusing as there is only 1 entrance. The manager bait-n-switched me on my unit. No customer service skills. I was locked in and the maintenance worker saw me but walked the other direction. When I yelled for him to come help, he relunctantly did but threw his arms up at me like he really didn't want to help me. When I spoke to the manager after I got out about my card not working, he gave me excuses and reprogrammed it handed it back to me with an unpleased look on his face and said, "is there something else?". I said, umm no and left. There were no apologies nothing. I was very baffled.

dan g. on

Rating:

Very helpful staff. I had trouble with the lights on my harness and the person helping me was very nice to work with.

Aaron M. on

Rating:

Overall it was a really good experience. The only reason I didn't rate it as excellent was for the long check out time, I even pre registered online. I was the only one in the store and it was 20-25 minutes. The equipment was excellent and the drop off was excellent. Friendly staff!

James D. on

Rating:

Customer did not leave a comment.

Paula H. on

Rating:

Everything went well with the rental, Unfortunately, my vehicle broke down right after I picked it up and I never got to use it.

MEGAN G. on

Rating:

Customer did not leave a comment.

AMANDA B on

Rating:

Worker was rude and complained after I yelled for him to come rescue me from gate. He saw me in there and then walked away. The GM was not communicative and bait switched me.

Corey M. on

Rating:

Very helpful and easy to work with.

jay l. on

Rating:

Customer did not leave a comment.

Bakhtiyor R. on

Rating:

A very good service. No questions asked. Quick and Professional.

Barbara L. on

Rating:

Customer did not leave a comment.

mohamad h. on

Rating:

general manager was disrespectful and rude. Wait time were unnecessary long. all in all equipment was amazing but the store lacked good customer service skills.

Joel B. on

Rating:

Nothing!! The place is awesome!

AMY G. on

Rating:

It was great

daniel s. on

Rating:

Customer did not leave a comment.

kim s. on

Rating:

Customer did not leave a comment.

jerry c. on

Rating:

Customer did not leave a comment.

tom a. on

Rating:

Customer did not leave a comment.

kerry h. on

Rating:

This was not my first experience with U-Haul and it was just as all the others...Great!! Good Job team U-Haul

MITRA S. on

Rating:

Customer did not leave a comment.

shane G. on

Rating:

Everything was awesome. Great customer service and the moving van was sweet

Bill S. on

Rating:

Customer did not leave a comment.

ben l. on

Rating:

Quick great service! Would recommend others to go this location whenever needed.

Greg O. on

Rating:

Customer did not leave a comment.

Vickie C. on

Rating:

Customer did not leave a comment.

NASURU S. on

Rating:

It will be great if U-Haul can have a manager that knows how to work with everybody at this location, and the manager that is not showing his anger at customers and not rushing customers when the customer is checking the vehicle to make Sure it’s in the condition that has been stated on the documents. Those are the reason I will not recommend a friend to this location and I will not return to rent at this location myself again.

Anthony R. on

Rating:

The staff was absolutely amazing. Super helpful and accommodating. I will definitely recommend to friends and anyone I know that needs a rental!

lisa l. on

Rating:

The truck was ready to go. Checking out the truck was quick and easy. Loved it!

ted b. on

Rating:

Customer did not leave a comment.

DON B. on

Rating:

Customer did not leave a comment.

Joanna N. on

Rating:

Friendly and efficient service

martha g. on

Rating:

Such a great place had all my moving supplies and the truck worked out great very helpful at this location.

FRANK H. on

Rating:

Rented the pickup it worked perfect for my move very economical also check out was fast and easy.

Mike W. on

Rating:

Excellent service went beyond to make sure our move was smooth as possible.

Jay K. on

Rating:

Customer did not leave a comment.

abe l. on

Rating:

I arrived at the location after booking my truck eight days in advance to find out I had no truck. The location at 5523 53rd Ave. S in Fargo was the worst experiences imaginable. The customer service was the worst I have ever been a part of. They basically said I was screwed. After two hours and five phone calls and driving from one location to the next I ended up at the Main Ave. location. Received a smaller truck then I ordered and had to make an extra trip. Very dissatisfied all around, and I am going to recommend to all my friends and family to just go with a different company that cares about there customers. Moving is stressful enough. The poor rating doesn't even deserve it's one star.

CHRIS S. on

Rating:

More parking.

Scott D. on

Rating:

I was helping family and needed a truck quickly. Everyone was great and all went smoothly. Thank you so much.

renee o. on

Rating:

Check out process was horrible, took way longer than it should've due to computer issues

phyllis s. on

Rating:

I was very happy with the customer service. Employee went out of his way to be helpful.

Mary F. on

Rating:

Customer did not leave a comment.

joe s. on

Rating:

Customer did not leave a comment.

Courtney W. on

Rating:

It was super convenient and staff was great to work with.

Joel J. on

Rating:

Liars,thieves

Darrin H. on

Rating:

Customer did not leave a comment.

Mariah I. on

Rating:

Customer did not leave a comment.

Barb B. on

Rating:

Customer did not leave a comment.

bryan o. on

Rating:

Customer did not leave a comment.

mostafa a. on

Rating:

Customer did not leave a comment.

milt m. on

Rating:

Customer did not leave a comment.

DAVID M. on

Rating:

Customer did not leave a comment.

FNU M. on

Rating:

Good service

BRODY H. on

Rating:

Customer did not leave a comment.

Neal S. on

Rating:

Customer did not leave a comment.

Mary M. on

Rating:

Customer did not leave a comment.

CHRIS H. on

Rating:

They went out of there way to help me out and get me a tow dolly great location.

DOUGLAS H. on

Rating:

Very easy, Grant was alot of help great customer service

AJIBODU S. on

Rating:

easy worked great

lee a. on

Rating:

awsome service, great customer service, fast and convenient will be using for all my moving needs

JAMES S. on

Rating:

Stop charging sales tax on hitch and wiring installation labor. This is tax exempt in North Dakota.

Rebekah S. on

Rating:

Good Job!

Ritchie L. on

Rating:

i was scheduled to rent trailer for 1-day starting at 5pm I called and asked if I could pick up early at 3:30, lady told me no problem. when I picked up and 3:30 Julian told me that I need to have back at 3:00 pm next day instead of 5pm or he would charge me for another FULL day - THAT UPSET ME. He told me nothing he could do. that is not how upper midwesterners treat customers I wouldn't have minded pay a few dollars for the extra couple hours but to pay for a full day based on the ok to pick up early is a ridicoulus policy I will go down the street next time where the treat people right and reasonable

phil w. on

Rating:

Customer did not leave a comment.

ANDREW A. on

Rating:

Truck bed was full if snow

gorge g. on

Rating:

Customer did not leave a comment.

CORY B. on

Rating:

Customer did not leave a comment.

rom a. on

Rating:

Great experience! The service and truck were excellent!

Heather G. on

Rating:

Customer did not leave a comment.

David M. on

Rating:

I pulled-up and two gentlemen unhooked the trailer and I was off. Highly recommend.

Michael B. on

Rating:

Customer did not leave a comment.

Alissa C. on

Rating:

Everything was really good easy to get in the back when bringing stuff out

Jerald s. on

Rating:

The door does hangup when closing some time .The service was good nice people to work with.

amber o on

Rating:

Guys there are always very helpful

Richard U. on

Rating:

Customer did not leave a comment.

Amber O. on

Rating:

Customer did not leave a comment.

amber b. on

Rating:

EVERYONE THAT HELPED WAS GREAT. WE HAD A DIFFICULT CIRCUMSTANCE AND WE RECEIVED GREAT CUSTOMER SERVICE TO TAKE CARE OF OUR NEEDS.

joe v. on

Rating:

Very helpful from the call to rent to the drop off of the rental. They made it very easy for me. I barely got out of my truck and a nice young man was already unhitching my trailer and thanked me. Asked me to fill out this surevey which I obviously have! Price was reasonable as well. I will definitely rent again from the Fargo ND UHAUL. Very good experience.

Dan J. on

Rating:

Customer did not leave a comment.

Chris N. on

Rating:

Great equipment, but when I extended I wish they would have told me the costs for extending. It doesn't make much sense to charge for unused packing blankets - or to charge for a full day for everything when only extended a half day.

Abraham C. on

Rating:

Customer did not leave a comment.

KIM F. on

Rating:

Customer did not leave a comment.

Mike K. on

Rating:

Easy drop site.

Vickie H. on

Rating:

Brand new beautiful van to use. Customer service was great. Very helpful, friendly and knowledgable staff. Huge variety of moving supplies. Great overall experience

adam m. on

Rating:

Customer did not leave a comment.

Clifton D. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

It would be nice if Uhaul changed to a model where all of the vehicles were full to start with and the customer would return them full or could have the option to buy the tank like they do with rental cars.

curt m. on

Rating:

Rental experience was completely seamless. Thank you.

leonel s. on

Rating:

Good job uhaul staff. You made my move easy.

Edward B. on

Rating:

Customer did not leave a comment.

ERNIST K. on

Rating:

The local mgr cancelled my cooperate move and charged me the regular rate costing me a lot of money

Joshua H. on

Rating:

Customer did not leave a comment.

Ya Chiao Y. on

Rating:

Customer did not leave a comment.

karin d. on

Rating:

Great experience. Will definitely use them again!

Sharon B. on

Rating:

Customer did not leave a comment.

JANET P on

Rating:

Overall, the experience was good but I was disappointed there was no refund for a partial month when vacating the unit.

DARLENE ANITA K on

Rating:

Very helpful and efficient. My small concerns were given prompt attention and resolved almost immediately. :

MAX M on

Rating:

lovely

RANAE B on

Rating:

The staff were efficient, friendly, and very helpful.

BRIANNA N on

Rating:

Original 10`truck resrvd was not available-not being returned by customer. Able accommodate by giving us storage unit2store belongings 4 24hr. Very pleased with the effort to accommodate our needs.

ANGELA B on

Rating:

The staff at Uhaul on Main were always freindly, nice and helpful.

JEFFREY B on

Rating:

Very friendly and helpful staff

SUSAN C on

Rating:

Staff were very helpful. I would recommend U-Haul for storage AND moving assistance! Thank you.

ROSLYN S on

Rating:

The waiting could have been less, more staff. I waited 40 minutes in line

MARY L on

Rating:

The storage area was a little cold in the winter for my products, but over all a great storage area

SONJA K on

Rating:

facility was fine. I appreciated

MARY W on

Rating:

Robbi was excellent to us.

JENNIFER S on

Rating:

I had no problems with this UHAUL facility.

ANN R on

Rating:

I purchased a lock, and after using it three times it stuck. I notified a worker, and he was able to open it.

MARY W on

Rating:

The woman manager was excellent.

JOAN F on

Rating:

Thanks.

DEBORA I on

Rating:

My experience with U Haul was good. It was there when I needed a place to store my things after I sold my house in Fargo!

RICHARD H on

Rating:

Excellent service.

TONIA F on

Rating:

The office is greatly understaffed!

ZADA C on

Rating:

Uhaul storage willfully gave me a unit at the wrong location. Plus being rude other lies. Rotten organization for storage

ALLIE H on

Rating:

water damage/mold on belongings. having to pay extra to access in the evenings is ridiculous.

ABENI K on

Rating:

I had a positive experience with the facility and staff. I`ve never had to rent a storage space before and the staff made it easy and simple to understand.

WILLIAM F on

Rating:

should not have to pay more for 24hr access pay rent should be able to access at any time

KATHIE D on

Rating:

the staff is very nice and goes above board to kelp their customers

MIKE C on

Rating:

Access has been good, we are looking forward to moving out this weekend.

JEFFREY T on

Rating:

When I moved in the space was not clean. A month ago I sent 2 messages to the manager with no response. I called the office and was told not to use the online e-mail.My ?`s have yet to be answered.

JOE W on

Rating:

Wish there were either 24 hour access or least somewhat longer especially in the evening.

JOSEPH S on

Rating:

Fargo staff was inconsistent with their information, rude and continuously provided extremely poor customer service.

JOHN T on

Rating:

The gate accesss sucks ass.the card reader needs to be throwen in the garbage.

JORDAN S on

Rating:

Worst CS experience of my life. Will be leaving appropriate online reviews when time permits. Doing a charge back on credit card when charges post.

BRIAN B on

Rating:

had to go back to main office 3 times to get access to unit on 7th ave.Cancelled my agreement within 24 hours and was still charged a full month`s rent.

JOSEPH M on

Rating:

The units are the worst I`ve ever used. There is no protection against water or moisture so any build up will just stay and destroy everything! I had to submit a claim for mold after only 4 months!

ERIC P on

Rating:

Bad employees, rude and unhelpful. All furniture was soaked and moldy after 3 months. Pursuing legal action if they do not fix the issue. Uhaul should cover damages not my insurance

HEATHER M on

Rating:

My all around experience was good. The first time I arrived to rent my storage the staff were not helpful and appeared like I was bothering them. Checking out all the staff were awesome! thank you

LYNETTE M on

Rating:

Lots of sitting water in storage unit, very slow and clueless staff, office is not staffed enough. Always waited in very long lines. Check-in and check-out process very slow.

JEFFERY W on

Rating:

had alot of issues at first. way too expensive and mold/water/mosquitoes leaked into unit destroying much of my property.

KATHIE D on

Rating:

IF you are really interested call me and I will tell you the HORROR story of this .. Your 200 character limit is not nearly long enough

JANICE W on

Rating:

Wonderful service.

MARY W on

Rating:

I could not be less satisfied with my experience. I can`t fit in 200 characters how upset I a with the service.

KAYLEE M on

Rating:

Storage unit had flooding and hours on Sunday were annoying to wait until noon for them to open

BRITNEY H on

Rating:

When I got to the storage place they did not have the storage unit available at the unit I had resevered beforehand

CHRISTOPHER A on

Rating:

Good facility.

FATIMA H on

Rating:

I booked storage for price 59.99 and it turned that was not avalaible when I came to pay and pick up gate key. I needed to pay 89.99 ... TRy to keep booking price..

CHRISTOPHER A on

Rating:

It was good

ROSHAN K on

Rating:

Received excellent customer service in Fargo.

KIM S on

Rating:

LOCATION IS THE WORST EVER!

KIM S on

Rating:

The Fargo location was not friendly or helpful and fraudulently charged me for rent I did not owe without my consent.

JIM C on

Rating:

The owner was working and was GREAT!

CHRIS O on

Rating:

They basically stole money from me. I never authorized my card to be kept on file nor did I set it up for auto pay. Terrible customer service. I filed a report with the BBB

ROBERT E on

Rating:

staff at both ends of move CA to ND were very helpful. Went out of their way to accommodate me. Very good service. Only down side was lack of tracking ability once box was shipped.

STEVEN S on

Rating:

I was under the impression that I was reserving a unit at the place on Main ave. It turned out to be on 7th Ave. Uhaul requires you to pay extra to have 24 hour acess to your property.

VICKY B on

Rating:

The manager, Eric was very helpful since we were having delays in our moving process. I highly recommend this location for storage and U haul rental!

ZEBULEN L on

Rating:

200 characters are not nearly enough to express my frustration with U-Haul and their web selfstorage system.

DIANE N on

Rating:

The price is high for what you get. The access system did not work correctly the first 2 times I used it, causing me to make multiple trips back to the main office.

MITCH S on

Rating:

very good

DAN S on

Rating:

I have been billed for 4 months for a storage unit i moved out of. Every time i call get routed to no where and no one can help me.

MARCUS E on

Rating:

All my interactions with this location were excellent. Robbie was wonderful. I would not recommend Ubox to a friend because of the absolute lack of communication from the Indiana locations.

WENDELL T on

Rating:

It was good

JESSICA H on

Rating:

I would say the location for storage is out in the middle of no mans land. Could be more closer to town,but was just fine

BYRON AND ELAINE M on

Rating:

The pick up of the Ubox was a day early on a Sunday. When picking my ubox up from shipped location it was not ready. Other than thess our belongings arrived in good condition.

JAMES R on

Rating:

They didn`t have my unit reserved even though they had the reservation. Ended up with box vs. stortage unit. Horrible customer service.

CHRISTY G on

Rating:

parking and access to units difficult during the week...

BRANDON P on

Rating:

Robby and his staff did a great job and took great care of our belongings.

JASON H on

Rating:

Everyone I worked with was very friendly and helpful. Would recommend the Fargo store to anyone.

JOHN H on

Rating:

I arrived at 12:30 last Sunday 8-11. I had to wait 35 minutes before being helped at the counter. Very unacceptable business practice, as they were obviously understaffed.

JEFF L on

Rating:

Exceptionally courteous and helpful staff

ANNA G on

Rating:

The door to the unit is falling off the track, and it was locked when I got there. I wasn`t told that I didn`t have 24 hour access until I called 4 different numbers,because I couldn`t get in

JEFF L on

Rating:

Robbie, Kevin and the whole staff were super friendly and helpful! Thanks, Jeff

JARED L on

Rating:

Reserved 5x10x8 unit. 1 inch layer of dust on floors and walls. Was moved to bigger unit by someone at site. Lose free month of storage and forced to pay more for their mistake.

DEB S on

Rating:

Lied to about locale of unit twice. Went to office 4 times to correct mgmt inadequacies. Wasted time/gas for 5 parties involved I expect to be compensated for time/gas. Absolutely disappointed!

ROCHELLE E on

Rating:

Every one was very helpful.

IAN C on

Rating:

I was not informed that 24 hour access was an extra cost. moved my belongings across town, which basically wasted my time.

DARYLL J on

Rating:

Robbie was outstanding in her service in delivery and pickup. Could not have do e it without he. She is a credit to your business.

CHRIS P on

Rating:

No delivery due to inopportune vacation of only driver. Extremely unacceptable customer service to handle the situation. Will never use U-Haul again.

JUNE M on

Rating:

We were extremely pleased with the service and Robbie is just A gem so personable and willing to go above and beyond We just loved her June Myers

MEGAN Z on

Rating:

The staff was very helpful and friendly! We were able to get to the storage unit and unpack fast and move on with the day!

JEFFREY T on

Rating:

where I returned my truck was not the same location as the storage room. The storage facility was no far but there is no signage anywhere that says it is connected with U-Haul.

TOM H on

Rating:

Our uboxes arrived 5 days late and put us in an end of the month window that delayed the ability to receive our goods by another week. Communication was extremely poor and all initiated by me.

BUFFY R on

Rating:

Linda went above beyond what I would expect as a customer! She was wonderful to work with was extremely helpful! The box was way too tiny full of blankets for covering furniture.

DIANNA L on

Rating:

everyone was very helpful

CARRIE C on

Rating:

Everyone was very accommodating and extreamly helpful!

CINDY S on

Rating:

All workers were friendly and very helpful. The workers at the U-box storage were extremely helpful and showed a lot of concern for our needs.

MELISSA M on

Rating:

my card was charged multiple times and uhsul has yet to fix it.

RANDI H on

Rating:

Linda at the Fargo location was amazing!She made my experience with U-Box so good that I will use them again for my next move.

CYNTHIA G on

Rating:

The only thing we didn’t expect was the box being bolted shut. The Uhual in VA did it, so we had no idea to expect that. All of our tools were inside the pod, so we had to buy tools to get it open.

MARK B on

Rating:

Everything worked out well. No problems at all

RADOMYSL T on

Rating:

Very good experience

DOUG F on

Rating:

Very good experience

SHAWN O on

Rating:

Great Facility!

DOUG F on

Rating:

In my experience with uhaul both on line and in person I have been very happy to this point. thank You

JASON S on

Rating:

Did reservations 3 weeks ago for a unit, they didnt go through, was very displeased

SHAWN O on

Rating:

Great Facility, Very Secure and well lit. Eric the manager was great to deal with.

ALEXANDER E on

Rating:

When calling to check the hours that I could access my unit, the person the phone gave long sighs and acted as if ghetto didn`t want answer my questions at all.

JAMES S on

Rating:

Gates to the secure storage area were never closed. I asked the owner why don`t close and he stated `ya we gotta look at that`. All month my items were in the unit, there was no gate closed around it.

YVONNE S on

Rating:

climate controlled am hoping that heat will go on soon in AM it was 29 degrees no heaters apparent in hallway. furniture can`t go thru lot of temp changes it will be damaged. good help. thx

RADOMYSL T on

Rating:

Everything worked well.

VANESSA K on

Rating:

very helpful, professional and quickly handeled

VANESSA K on

Rating:

very helpful, friendly while being professional

MELISSA O on

Rating:

No complaints, will use again if needed

ANNA O on

Rating:

Staff was very helpful and friendly. I was pleased that there was no need to give a advance notice of lease termination.

JOHN S on

Rating:

Customer service agent who helped me was dishonest, unfriendly and unhelpful. I think he would best serve uhaul customers by installing hitches rather than at the front desk.

ERIN K on

Rating:

Let`s just sum it up with hours on the phone with customer service to fix my order and get the final cost. After everything was squared away, our moving help had to wait for available u-boxes.

TOM N on

Rating:

A great help when moving.

JAMES N on

Rating:

Poor communication was highlighted by staff who seemingly had no idea what they were doing.

CAMERIN J on

Rating:

Fargo Main location sucks.

CAMERIN J on

Rating:

The Fargo store on Main Avenue is a joke. Front desk was understaffed and very unprofessional. Although I would use UHaul again, I would not use the Fargo location.

SCOTT B on

Rating:

Would never rent storage unit there again

SARA H on

Rating:

The staff was friendly and helpful

JENNIFER O on

Rating:

Great Storage Facility, Nice to see you can get 24hr access but still have great security!

PEARLE V on

Rating:

Robbie was very pleasant and helpful on several accounts. She is a very dependable and hardworking employee and this reflects that she loves her job!

SHARON S on

Rating:

It was hard to get back to the storage area when emptying storage out. Vehicles were blocking the way. Had to resort to going in the exit only.

JOHN S on

Rating:

The feature on the website of Storage access: Mon-Sun: 24 hours is incredibly misleading. Why charge extra when it`s electronically controlled and you don`t have to deal with a person?!

JIM O on

Rating:

Great groupe of people there very helpfull.

ARDIS G on

Rating:

i paid for 24hr storage but couldn`t get into my storage unit to call on the machine is only able to take calls during normal business hours so what do you do if it`s after hours. not a good setup

BRINAH H on

Rating:

average service

LAKYSHA E on

Rating:

I waited 30 min after my appt time for my truck an then wen i got back t put my things in my storage unit it had a lock already on it.

JOAN O on

Rating:

Everything I had hoped for. Excellent service in OKC and Fargo. Especially happy to see women driving the trucks!

TAWN C on

Rating:

I tried to leave a comment and it wouldnt accept it, so no more comments now

CATHERIN C on

Rating:

The staff were very helpful. The area was very accessable and well maintained.

DAN K on

Rating:

Unit was over priced compared to similar ones of the same size. I paid $10 and still had to call the manager to get a special code to get in.

TODD M on

Rating:

The main owner Bryan Dean was rude to my mother when she was paying for my truck return, storage rental and repeat truck rental 10-14-11. He really needs customer service training

PEARLE V on

Rating:

After things were set up, Robbi called me to confirm order and delivery.Robbi is amazing!I can`t thank her enough for how easy she has made everything from billing to delivery!

ROBERT D on

Rating:

The service was top notch. The staff bent over backwards to serve our needs. I would highly recommend this service to a friend! Our rep even gave us his personal cell which I used several times.

PAUL S on

Rating:

was told that the unit would cost around $80. then was charged $129. I only stayed one month because you over charge!!!

JASON G on

Rating:

Customer service was outstanding.

MARY S on

Rating:

Robbie at the Fargo U-Haul center is great! She was very helpful, friendly and overall just wonderful to work with.

JENNIFER O on

Rating:

Best Storage Facility in Fargo! Great Staff, Clean Facilities, and great customer service.

DON T on

Rating:

none

MEREDITH M on

Rating:

Very friendly and professional. Would definitely use Robbie again!

ADELLA P on

Rating:

The U-Haul staff was very helpful.

JIM O on

Rating:

the U Haul shop in Fargo ND was like coming home. They were helpfull freindly and very willing to give you imformation on housing and living in Fargo.

CHRISSIE M on

Rating:

My household items were stored they got wet moldy have recovered most things but not all. Not recommend your service due to experience with damaged items while stored in your units.

TIM S on

Rating:

the floor was very wet, had damaged our boxes so when we picked them up they fell apart.had a TV that was on the floor which does not work now. weather free units?NOT a good experience!

TIM S on

Rating:

curteous and quick.

JASON G on

Rating:

The level of service was quite professional, timely and helpful.

ALBERTA N on

Rating:

The personnel outlet were professional and very helpful. They explained the process well. The only concern that I had was that the south wall in this storage unit 127 had a water/liquid leakage.

DAVIS S on

Rating:

Kevin Liedhal has taken good care of me for many years and this experience was no exception...If I should need assistance again, there`s no one else I would call! Thanks!

CRAIG S on

Rating:

Staff was extremely helpful.

JESSICIA D on

Rating:

very friendly people who helped me

ALBERTA N on

Rating:

They did a great job and were very helpful and patient. Excellent customer service!