Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience, from day one to checkout. Kevin Jackson was always available and helpful. He responded promptly to all my emails and check-out was perfect. I also had rented a truck which went smoothly. I will definitely come back if I ever have storage or truck rental needs in the future. Thanks, Kevin!
Make sure all your workers are fully trained or serious about there work. I got charged money due to negligence of i e of your workers but Kevin was kind enough ti fix the problem expeditiously. Besides that you guys were ok.
The only problem that I had is that there were always dead leaves in my storage unit. Must of blown in under the door. I would sweep them out, but they would always return. Otherwise, I was happy with the storage unit.
Kevin Jackson is a very nice and kind person he was always helpful
Kevin was very helpful and informative. Nice to work with. Took the time to explain everything
Kevin keep up the good work, very understandable nice person, we need people like this in every place of business, that is very understandable, when you have situation he's there to help you solve it with no problem. Yes I will truly recommend this place to family and friends in the future.
It is always a pleasure doing business with Kevin. In fact, he feels more like a friend than someone I am purchasing a service from!
Mr Kevin Jackson was the greatest manager that we could of asked for very very helpful polite courtesy We actually recommend our son and my mother to see him about their storage needs in the upcoming weeknor so
Kevin is friendly fast and easy
Kevin ,you were great at getting me the truck I needed for my move. The hired help from Harold and company also did a great job moving my items.
Mr. Jackson was very helpful and helped me with my storage needs! Thank you for making this moving And storage experience easy on us.
can you check to see if I paid my first month when i applied name is Charlie Serenita renting space 255 charlie3209g@gmail .com
Kevin is the best U-Haul facility manager. The facility is always clean. Keep up the great customer service. Thanks Sam Paglione.
Kevin is the nicest gentleman and very accommodating!
Great experience! Thank you!
Mr Kevin and Jorden both very nice and helpful. I used truck and rented storage unit. Satisfied with service.
Everyone was very helpful -Kevin and Jordan
The U-Haul facility in Florence NJ is convenient, well managed and the staff efficient and friendly. I would not hesitate to use this facility in the future and would definitely recommend Florence U-Haul to my friends and family.
The manager comes highly recommended..Kevin was the best.
Always professional and courteous whenever I interacted with the staff. I will use your services in the future. Thank you!
Used facility other times and as usual I had no problems. Great people
The Manager Kevin did an outstanding job helping me with which unit to best fit my needs showed me around the lot, offered me choices & gave me the breakdown of prices. Yes, I would use this service again, & would recommend it not just to FRIENDS, but to anyone who would need to store there person items.
No issues with moving into or out of the storage unit. The one thing that was a bit of a surprise was now unprofessional (not rude) the staff in the office were but they did get the job done.
It was very convenient needing temporary storage for 4/5 months. Like paying per month flexibility. No complaints. Just suggest brighter/additional lightning in the climate controlled building.
Kevin, The manager was professional, kind, and helpful. Great Job
Kevin is and will always be the best thing about this Uhaul Location. He goes above and beyond to ensure as a customer you have everything you need. Talk to Kevin if you rent here!
We definitely recommend using this Uhaul Truck & Storage, Kevin is such a pleasure to work with. Very kind and patient.
From beginning to end all transactions were very smooth. Staff was always friendly and eager to help.
Uhaul Moving & Storage has been a blessing to us! We dealt with Kevin when booking and also when we arrived. He was so pleasant and helpful! Our units were cleaned out. I am so glad we rented here.
Great experience
Excellent customer service!
staff and facility were very helpful and attentive.
They helped me out a lot!
This location has the most considerat and accommodating employees. Kevin is a absolute pleasure to work with. Florence route 130
My experience from start to finish was a breeze. Thanks to your awesome staff.
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The staff was very knowledgeable and courteous. My transactions were handled in an excellent manner.
The staff was very helpful in showing the different units that were available. and very friendly.
Except for some later condensation build-up in Unit (From Water entering into Unit) which created some minor damaged to several litems...The Staff was always very helpful, Attentive and Professional.
Customer service was incredible. I was greeted promptly and my move was smooth all because of the outstanding customer service that was provided to me.
should close later
I was very pleased with my visit to U-Haul in Florence NJ and ultimately rented one of their storage units. This facility is very clean and the staff is very professional.
Thank you Gina, Kevin and Mike for all your help with renting the trucks (arriving and leaving), storage, and all my rental needs. You are truly an asset to this company!
Very friendly and helpful
I've moved and stored with U-Haul on multiple occasions. I have been totally satisfied every time. Thanks for the great service!
Really disappointed in the way an account was handled. Never received a call but was charged over $700 for a storage unit that I no longer had.
Kevin is an excellent employee. Very helpful and friendly. He made the experience at this facility worth the money.
great service
Mr Kevin Jackson was the most professional and courteous person I have ever worked with. He was helpful, informative and wanted to make sure that I ws taken care of.
