Customer Reviews for U-Haul Moving & Storage of Florissant II
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

159 reviews

1350 N Hwy 67   Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

(314) 266-6747

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(314) 266-6747

1350 N Hwy 67
Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I was not made aware of the rules UHaul had when I signed up and thought my requests were done correctly. Was hassled on my vacation about the room and we were given late charges and extra fees, I could not get anything accomplished from out of the country. Sent several emails regarding the unit being emptied closed at my request when I rented the unit for 30 days. Then was told I needed to snail mail a release form, I would have gladly signed in the beginning if I was made aware. it was a HUGE hassle. Since then, they have closed the room and account and did not charge me the extra fees, so I am satisfied, but the customer service needs help in servicing customers promptly.

john w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon K.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Allen B.  |  Overall Experience 
Rating:
5.0

Great customer service. Had a couple of lock outs, and they verified my info quickly, and got me access.

kevin j.  |  Overall Experience 
Rating:
5.0

Best storage unit I have rented! Always clean and friendly service.

brianne t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharmaine D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melonee h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony W.  |  Overall Experience 
Rating:
5.0

Thanks so much to the whole team.

Alfreda R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leslie n.  |  First Impressions 
Rating:
1.0

When I asked about auto bill payments I was directed to go to website. I opened account on website and thought I was in auto payments until I received a letter in the mail. Unacceptable in how this works.

Cherise G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevin k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devyn T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George H.  |  Overall Experience 
Rating:
5.0

Everything was great, access to the dock, cart availability and the conditioned space.

Steven S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENICE S.  |  Overall Experience 
Rating:
4.0

It started off a little rough but it got a lot better.

karen m.  |  Overall Experience 
Rating:
4.0

Thanks for the service

CRYSTAL S.  |  Overall Experience 
Rating:
3.0

Pricing seem a little high for smaller units.

Pamela H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joyce Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa s.  |  First Impressions 
Rating:
3.0

Thank u

caroline d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAUNAE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD AVERY T.  |  Overall Experience 
Rating:
2.0

The loading area inside the sliding doors has someone's belongings attacked in the hallway. It prevented me from having easier access to my storage unit. I had to continually push the loading cart though the staging area for all the carts which has small barricades that I to go over. It also didn't smell that great neither. My unit was clean and it was a convenient location for me.

Jacob B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tylor V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Murry W.  |  Online Move In 
Rating:
5.0

Nuff said.

EDDIE D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Farshid F.  |  First Impressions 
Rating:
4.0

Just a little pricy for the storage unit

Dasjanee W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ramona M.  |  Overall Experience 
Rating:
5.0

The young lady that helped me was awesome and very informative

Margaret V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donesia N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerica H.  |  Overall Experience 
Rating:
2.0

I no longer needed my storage unit and called to cancel the contract....I continue to be charged and contacted regarding the unit....there clearly seems to be a lack of communication amongst staff....

karmon e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel R.  |  First Impressions 
Rating:
4.0

Keep up the good work. The staff was very pleasant.

CANDYANCE D.  |  First Impressions 
Rating:
5.0

The group at the Florissant location were the best.

LARRY E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEO O.  |  First Impressions 
Rating:
3.0

Apparently some clients must have been evicted from their unit. Once the Uhaul employee would remove their items, it would block the hallway leading out the door to our vehicles. Very discouraging when I had to move someone's personal items just to get through with my things.

jamie d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chaunae R.  |  First Impressions 
Rating:
5.0

This was a very good experience. Thank you for being so friendly and having great customer service. When we got there, we had to change the size and it was done with no issues. Thank you!

Mardriana M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATIKA J.  |  First Impressions 
Rating:
5.0

Clean, convenient, plenty of carts and secure

Andrea M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TASHEENA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steven M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meagan S.  |  First Impressions 
Rating:
5.0

I had tried to rent from another company but the process left me angry and frustrated. Uhaul made this a breeze and was ready to help when needed and FAST! I was on the property when I rented on line and was in my unit in 10 min. Now thats FAST!

Karin B.  |  Online Move In 
Rating:
5.0

The staff was so friendly and helpful. From the young lady that I spoke with on the telephone to the gentleman that assisted me when I came to pick up the truck. If I ever have to move again I will definitely choose thia location.

Dezell Y.  |  First Impressions 
Rating:
5.0

My boy plugged me in with a promo deal i peeped while i was walking around noticing how extremely clean the building was. He saved me mad paper, which was point cause IM broke and the reason i got the 5x5 storage unit (which works very well if you know Tetris) was unexpected. I was prepared to pay that low price of 39.95 tho. 41.63 after tax in my city. But ANYWAY my man was SUPERB pulled up to remove my lock and explain yall strict a** security system. Lol i like it tho SECURE MY PROPERTY MANE! LOCKDOWN! 2x! do youfeeeel me. But look i can’t remember his name and it’s 7am i ain’t going to the car rn its cold and I’m cuddling buttttttttt. It WAS NOT the guy with the green hair N the piercings. Fire him. Or not cause they trippin wit that unemployment stuff. But he deserves a thumbs down or a boot . . It was the older white Man who saved the day. Kinda tall skinny some wrinkles. Glasses? Maybe? Looks like he may or may not smoke a cigarette every thirty minutes but HE DESERVES IT cause like he been thru alot and he appreciates working for you all. Which are top 10% best employees. If y’all actually read this imma go back up there today and y’all email me ill tell you but i hope yall know or figure it out BUT it be the right person. Id like to enjoy a lager with that mane. Quick , easy, saved money, and enjoyable conversation, social distanced Greatness. He gone win the U-Haulympics. 10 toes Down don’t look at the ground im out .. peeeeaaaaaaaaaccccceeeee. (Covid aint real its a uncommon cold)

David H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocelyn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREA C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Morgan B. 
Rating:
5.0

Customer did not leave a comment.

Katherine C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

yolanda m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erika W.  |  First Impressions 
Rating:
5.0

Keep up the good work

Pamela A.  |  First Impressions 
Rating:
5.0

I considered using PODs but decided on U-haul because the offer was so much better. The first month free was great for the units i used short term and the included pads was better (although there were way too many) because PODs doesn't offer any pads at all. Booking, tracking and contacting U-haul was easy. I would recommend U-haul for anyone doing a long distance move.

Casey D. 
Rating:
5.0

Customer did not leave a comment.

Kamryn B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

matthew t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip S. 
Rating:
3.0

Not sure why I am rating U-Haul Moving & Storage of Florissant II 1350 N Hwy 67, Florissant, MO 63031 since my rental was with the Lake St. Louis, MO U-haul which provided OUTSTANDING service, support and even returned phone calls. The delivery driver Franklin was OUTSTANDING did a great job during the delivery, placement, pickup and final delivery to my new location. Very communicative and professional. Florissant location - I don't know what they are doing over there. No phone call returns, minimal interaction and required me to make a personal visit to the Lake St. Louis office when I started to worry about my final delivery. Lake St. Louis, MO met all my needs.

DIEGO M. 
Rating:
5.0

Very good service

paulette p.  |  First Impressions 
Rating:
3.0

It was a decent move-in experience. The building is clean and the staff was helpful. Nothing stood out as exceptionally good or bad.

elizabeth p.  |  First Impressions 
Rating:
4.0

N/a

Chandra J.  |  First Impressions 
Rating:
5.0

This location compared to others has always been excellent!

LARRY D.  |  First Impressions 
Rating:
1.0

It wasn't this location, it was the whole U haul experience. It was an absolute shit show of incompetence on your behalf.

Paul D. 
Rating:
3.0

When calling a specific uhaul location, do not redirect call to a national call center that can't help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesn't allow for direct phone contact!

Patricia N. 
No reviews have been submitted for this location.

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