Customer Reviews for U-Haul Moving & Storage of Granville Station

1,572 reviews

8626 N Granville Rd   Milwaukee, WI 53224
(S Of 107th and Brown Deer Rd)

(414) 365-6464

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(414) 365-6464

8626 N Granville Rd
Milwaukee, WI 53224
(S Of 107th and Brown Deer Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service from this location - owner is awesome at his customer service

Ted L. 
Rating:
5.0

Customer did not leave a comment.

Alyse B. 
Rating:
5.0

Customer did not leave a comment.

DOUG B. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Good. I appreciated the discount.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

I can not think of any thing to improve on. I was very impressed with the sanitizing of the employee. The employee who attended to me this morning was very thorough. He was also friendly, he made sure to answer my questions. One thing he did that impresses me a lot was the fact that he sanitize and clean the van after he headed me the van keys.

Stephanie S. 
Rating:
5.0

Customer service was very kind and pleasant to work with. I will be recommending this location to all my family and friends! Thank you!!

Joyce A. 
Rating:
4.0

the truck ran real bad it felt like if you gas the truck it ran real bad

doreen J. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
4.0

Customer did not leave a comment.

Trevor C. 
Rating:
5.0

Joe was great. Very understanding and helpful. The only issue I could state with the site itself is that there is very limited parking.

David Z. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Monica S. 
Rating:
3.0

The truck I rented had a roof leakage on the front left corner. It was a rainy day and this leakage caused my furniture to get soaked in the water during move. Because of this this water leakage, my costly dining table and bed has gotten a water damage.

Pardeep B. 
Rating:
5.0

No problems, no improvement necessary.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Joe is very helpful and a nice guy, employees are friendly as well.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

MARRION B. 
Rating:
5.0

The staff was nice and helpful, worked fast and was available to meet all my needs when coming back after renting the truck and getting a small storage unit

Yokia C. 
Rating:
5.0

Joe and Sandy are great to work with. Their shop is clean and orderly. They have the items you may need to move. Not like renting from a gas station rental location, who don't have anything to help you. Their trucks are clean and ready to go. Their customer service is excellent. They can't do enough to help you and the ease of moving. Gas station location rental facilities don't compare with them. U-haul should feel lucky to have dedicated employees like Joe and Sandy, their service is far beyond any others. I will rent from them again.

James G. 
Rating:
5.0

Everything was great no need to improve anything

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

leon D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clavon B. 
Rating:
5.0

Awesome smooth move. Very well organized through completion . I highly recommend this service. Fast efficient and careful moving your items. I was very pleased with their service from beginning to end.

Michele L.  |  First Impressions 
Rating:
5.0

Very friendly and accommodating. Great customer service at this location!

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Renea W. 
Rating:
5.0

Customer did not leave a comment.

Kayla S. 
Rating:
5.0

I've rented from this u-haul in the past. Joe is always great to work with.

Guy G. 
Rating:
5.0

Customer did not leave a comment.

ALLISON G. 
Rating:
5.0

The woman working here was incredibly helpful and went above and beyond to ensure we could drop off our 15' truck.

SAMUEL F. 
Rating:
5.0

Customer did not leave a comment.

alexis b.  |  Overall Experience 
Rating:
5.0

The lady and the man are very nice

Charlie S.  |  Overall Experience 
Rating:
5.0

Everything was very easy.

Angela R. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Don't have a recommendation

John C. 
Rating:
3.0

Have better workers that shows respect and to always listen to your customers

Teresa T. 
Rating:
5.0

Great owners. I have rented here numerous times and they are always great to work with & run a first class operation.

Mark E. 
Rating:
5.0

Joe was extremely friendly and helpful. It was a cold morning and the truck was pre-warmed and ready to go when I arrived.

Richard M. 
Rating:
5.0

Joseph and Sandy was and are two marvelous people to work with and I would recommend anyone to that site.

Alvin C.  |  Overall Experience 
Rating:
5.0

Very satisfied

Teresa T.  |  First Impressions 
Rating:
5.0

Joe (I think) at the desk was super helpful Thank you very much1

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

Dane H. 
Rating:
5.0

Vehicle had warped brake rotors. Steering wheel shook when applying brakes. Notified employee of problem. Everyone at that location was very friendly and helpful.

Curt U. 
Rating:
5.0

I enjoy an experiencing the hospitality that you guys gave me thank you for your service if I ever need you guys again I will come to you thanks a lot Joe and Sandy. From Randy Hogan. Sorry the way things went down at the end I got a very sick

Randy H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty B.  |  Overall Experience 
Rating:
5.0

Truck was presented in clean and well-maintained condition. Daniel was professional and courteous with the entire rental process. Would recommend U-Haul Moving & Storage of Granville Station to others.

John J L. 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jadonn W. 
Rating:
5.0

Joe does a great job. He is fast, courteous, and friendly. Very efficient. I always try and rent from his location and recommend them to friends.

Peter S. 
Rating:
5.0

In the future, I will go out of my way to use this location. Joe was a pleasure to work with.

Adam M. 
Rating:
5.0

Excellent service and equipment. Thank you

Michael P. 
Rating:
5.0

Joe was the best

Philip S. 
Rating:
5.0

The staff was friendly and very helpful!

Lisa R.  |  Overall Experience 
Rating:
5.0

Nothing. Everything was fantastic!!!!

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Laron W. 
Rating:
5.0

The owners of this location are great. Ill never rent uhauk anywhere else in Milwaukee

Mark E. 
Rating:
5.0

Customer did not leave a comment.

Brett J. 
Rating:
5.0

Let customers know to check the email message before they leave the lot so they can verify the condition of the truck compared to the pictures or do an in person inspection with the customer together before they drive away.

Diane S. 
Rating:
4.0

The lanes were not lit as much as they could be

KEVIN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wayne e.  |  First Impressions 
Rating:
5.0

Trailer kept blowing fuses in trailer wiring

D B. 
Rating:
5.0

Bathroom is very nice and clean.

Eric P.  |  First Impressions 
Rating:
5.0

Keep up the gud work!

Joseph E.  |  First Impressions 
Rating:
5.0

They were very welcoming me as I was moving my things out of the way kept asking me if everything was okay I was very pleased with the service. Sandy the manager woman sanitizing the office. Bathroom very clean . I saw her sanitize the trucks when when someone return them. Truck that I got was very clean windows clean smell fresh.

Wanda D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Adam N. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
3.0

The truck I had needed an alignment and a new starter. It struggled to start all day.

Mark F. 
Rating:
4.0

The staff on the phone and in person were friendly and helpful!

Lisa R.  |  First Impressions 
Rating:
5.0

The staff here are always helpful and happy. Very Welcoming.

Tequila H. 
Rating:
5.0

Very, clean and friendly. Move-in process was very convenient. Completed everything online, I was able to pull right up enter my gate Gide and begin moving. I was greeted immediately upon arrival by my name so that was a plus. The couple that lives on site are excellent. I will always recommend.

Tequila H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KERWIN R. 
Rating:
5.0

The owner of this location is outstanding and a wonderful help in trying times for my son & I!

Julie P. 
Rating:
5.0

Joe was amazing and really goes above and beyond for his customers

QUINETTA R.  |  Overall Experience 
Rating:
5.0

Nothing the attendant was awesome and it really wasn't a good day for me and I appreciate his help.

QUENTIN G. 
Rating:
5.0

Customer did not leave a comment.

Ricky F. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Joe was great. Truck was ready and met my needs. Thanks!

Gary H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DWAYNA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Z. 
Rating:
5.0

If I every need this storages again I will alway come back I love them / Jon to death

Lartine J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

TAISHA W.  |  Overall Experience 
Rating:
5.0

Joe is amazing and really go’s above and beyond for his customers.

QUINETTA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

Shannon R. 
Rating:
5.0

Customer did not leave a comment.

AVIS T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Joe and Sandy are very nice people there the best. The place is safe and secure and very clean.

Nancy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David K.  |  Overall Experience 
Rating:
5.0

The owners are wonderful and super kind people! We loved working with them. The storage facilities are very well maintained.

Robert R.  |  Overall Experience 
Rating:
5.0

Joe was excellent at making a rough situation for us, more manageable!! Thank you Joe!! We will be back!!

Julie P. 
Rating:
5.0

Desk person was friendly and helpful Storage unit was very clean

CAROLYN D.  |  First Impressions 
Rating:
5.0

Great customer service!!

Darnell T. 
Rating:
5.0

They two representatives were very nice, were able to assist me with my auto transport quickly and overall dropoff was very easy.

Anas S. 
Rating:
5.0

Very easy in and out and great customer service!

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Joe was a pleasure. He “wanted” to make sure everything was good to go for me….as opposed to just dealing with another person. Honestly there are other Uhauls closer to me but I do prefer going to this one because of Joe. To prove my point, I just rented and returned the truck today and already reserved another one with Joe for next week.

John K. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

Debra R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wende R. 
Rating:
5.0

Customer did not leave a comment.

Pleshette C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

D B. 
Rating:
5.0

Joe did a great job!!! Super knowledgeable, friendly and bd helpful.

Gary T. 
Rating:
2.0

I was over charged for my rental and my charge card is now over the credit limit.

Jeanine K. 
Rating:
5.0

Joseph and Sandy do a great job at maintaining the storage facilities/grounds

JORGE F.  |  Overall Experience 
Rating:
2.0

Rentals should be on a first come first serve basis. We reserved at another Uhaul located a month in advance so that we would have a trailer. They then assigned us to the Granville one the day before even though people reserving trailers after us got their trailer at our desired location. So instead of driving 10 minutes roundtrip, we had to drive an hour round trip. Worse experience and will never use Uhaul in the future.

Tyler H. 
Rating:
5.0

Customer did not leave a comment.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

The two folks that helped us, a woman when we picked up the cargo van, and a gentleman that was there when we dropped it off were wonderful and helpful. Also the person who helped me on the phone initially to find the vehicle was also kind, helpful, and efficient with creating the reservation. Happy customers. Please extend our thanks to theses folks if you can.

Jennifer J. 
Rating:
5.0

hard working, accommodating franchise owner

Christopher B. 
Rating:
5.0

Joe was very helpful. Thank you!

David J. 
Rating:
5.0

Customer did not leave a comment.

Daphiney C. 
Rating:
5.0

Equipment was clean and presentable. Only when loaded did the trailer show signs of suspension issues.

CHAD K. 
Rating:
5.0

N/A

Eric H. 
Rating:
4.0

Customer did not leave a comment.

JESSE S.  |  Overall Experience 
Rating:
5.0

Nothing. Everything was great!! Thanks for everything. Will always choose U-Haul!!

Amanda L. 
Rating:
5.0

Your staff on Granville are such great people to work with. They have excellent communication skills. They are understanding and helpful and they have great hearts.

Vera H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE E. 
Rating:
5.0

Joe is exceptional.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

diane M. 
Rating:
5.0

Great service !!!!!

Richard K. 
Rating:
5.0

Awesome people! I will definately be back to rent from them

Brian P. 
Rating:
5.0

Continue the same thing that you're doing. Great job 👍. I'd recommend you to all my friends.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey G. 
Rating:
5.0

Staff great, very helpful.

Francois (Frank) R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Customer did not leave a comment.

David K.  |  First Impressions 
Rating:
5.0

Thank you for your customer service

Demetreus R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

corey m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Articia S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teiana H.  |  First Impressions 
Rating:
5.0

Joe is super friendly and helpful. Wonderful place to rent.

Robert R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela G.  |  First Impressions 
Rating:
5.0

I'll always go to U-Haul for my storage needs and it's been a pleasure always.

Randy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

venetta s.  |  First Impressions 
Rating:
4.0

I just don't like you keep raising the storage fees it's been raised twice in the same year.

CLINTON S.  |  First Impressions 
Rating:
5.0

Granville is my favorite location & will not use another unless critically desperate. The location meets all of the Uhaul expectations but the staff there exceed expectations! Thanks for keeping my things safe during my renovations.

Angela-Marie A.  |  Overall Experience 
Rating:
5.0

Joe and Sandy are the best!!!! They serve all of their customers with excellent professionalism. They always greet with smiles and both have very cordial personalities. World-class U-Haul representation to the utmost!!!!

AVIS T.  |  Overall Experience 
Rating:
5.0

The facility is very, very clean. They are able to answer questions asap.

Fredrick G.  |  First Impressions 
Rating:
5.0

Great service

Aaron R.  |  First Impressions 
Rating:
5.0

Joe and staff were always friendly and helpful. I would definitely recommend this facility.

Tammy W.  |  Overall Experience 
Rating:
5.0

Very help full. Had all the answers I needed. Really like the 1st month free.

robert b.  |  First Impressions 
Rating:
5.0

The rep was the kindest and most helpful person

Deidre H.  |  First Impressions 
Rating:
5.0

I was very pleased with the management of the site.

Tim F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela L B.  |  Online Move In 
Rating:
5.0

Felt very welcome there.

Tim F.  |  First Impressions 
Rating:
5.0

Great

Adrian R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEONARD B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Malcolm M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa P.  |  Online Move In 
Rating:
5.0

Very kind and friendly. Best customer service you can get!

She K.  |  First Impressions 
Rating:
5.0

The owners of this facility were so welcoming and accommodating. It was always smooth when I came to the facility and easy accessing my unit. Once when I left my lock undone they called and emailed me to alert me the same day to come and adjust it for security. They monitor the facility Well so I felt my things were safe until I could get there later that day. With them walking around and doing checks for such situations daily I am grateful. I appreciate all of their the hospitality! Would totally recommend!

Maya M.  |  Overall Experience 
Rating:
5.0

Very experienced and gave me all the information that was needed for me

wanda D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loleta G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiyona M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steve T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominique D.  |  First Impressions 
Rating:
5.0

They was very kind nice and patient with me 😊😊☺️☺️😊☺️😁

Easter C.  |  Overall Experience 
Rating:
5.0

The staff and management was very accommodating to my needs. I will definitely use there service again and recommend to friends!

Nadine M.  |  Overall Experience 
Rating:
5.0

The gentleman was friendly, he explained the storage process. I would definitely refer others here. Even when I called a few days earlier, the lady assist me was very friendly as well.

Tammy W.  |  First Impressions 
Rating:
5.0

I am just happy with the owners of the Granville location.

Yowanda C.  |  First Impressions 
Rating:
5.0

They where very friendly and fast, I was in and out in less then 20 mins. 👍🏽

Jerry S.  |  First Impressions 
Rating:
3.0

Thanks

Jacquelyn B.  |  Overall Experience 
Rating:
4.0

BEEN USING THEM FOR AWHILE NOW...LOVE THEM

Charnell p.  |  Overall Experience 
Rating:
5.0

Great customer service and nice storage facilities

James M.  |  Overall Experience 
Rating:
5.0

Great staff very helpful

Dexter A.  |  Overall Experience 
Rating:
5.0

Best customer service around!!! Great guy working the desk, friendly and knowledgeable.

Linda R.  |  First Impressions 
Rating:
5.0

Absolutely great customer service!!

Tamera T.  |  First Impressions 
Rating:
5.0

The worker was nice, polite and quick.

Seceana M.  |  First Impressions 
Rating:
5.0

Sandy and Joe were such a pleasure to do business with. Always a warm smile and helping hand.

Tennita C.  |  Overall Experience 
Rating:
5.0

Very helpful and professional staff.

Dexter A.  |  First Impressions 
Rating:
5.0

Great storage experience.

Sterling H.  |  Overall Experience 
Rating:
5.0

Sandy and Joel are very nice professional people, always there to help me with any of my needs. I would highly recommend the U haul to anyone.

RANDY C.  |  Overall Experience 
Rating:
5.0

Great service,

Dion R.  |  First Impressions 
Rating:
5.0

Great understanding

frederick h.  |  First Impressions 
Rating:
5.0

Sandy was very helpful and friendly she did a great job

Suvonia C.  |  First Impressions 
Rating:
5.0

Great staff. Exceptional service. Will recommend them to any who ask.

Shannon S.  |  First Impressions 
Rating:
5.0

The care takers at this particular location are the best in the business. If they could be cloned for other locations you guys would experience major business increases.

victor m.  |  Overall Experience 
Rating:
5.0

Sandy and Joe are always very helpful! Thanks guys I appreciate the service over the years! Only moved out due to relocating but I’ve been a happy customer at the Granville location for many years

Ronald S.  |  Overall Experience 
Rating:
5.0

Joe and Sandy are wonderful. I have used their location several times over the past years when I needed to store my belongings and would go back if I need storage again.

misty j.  |  Overall Experience 
Rating:
5.0

Need to hire a person like me

Randy H.  |  First Impressions 
Rating:
5.0

Very nice and informative. Sandy was pleasant to work with.

Chappelle R.  |  First Impressions 
Rating:
5.0

Joe and sandy are assets to this company. I wish they were my employees. They’re professional helpful, the place is clean and ran correctly. By far the best uhaul and storage experience i ever had.

TAVIS B.  |  Overall Experience 
Rating:
5.0

I 'd would recommend this U-Haul Storage Facility to friends.

Celestine L.  |  Overall Experience 
Rating:
5.0

Very helpful. Got done in a timely manner and they were so tidy. Would recommend this place to anyone else. Very outgoing people great personalities. Thanks for the Hard work it's very appreciated

Demetres H.  |  Reservation 
Rating:
5.0

Very friendly and helpful folks!

yvonne b.  |  Overall Experience 
Rating:
5.0

You guys were awesome throughout my entire stay !!!!! Would definitely recommend this location

shamonica c.  |  Overall Experience 
Rating:
5.0

Nice staff

Trayana C.  |  Overall Experience 
Rating:
5.0

Wonderful staff!!!

Christine G.  |  Overall Experience 
Rating:
4.0

just to do the things you are doing , great service.

Jimmie G.  |  Overall Experience 
Rating:
3.0

No comments

MELISSA A K.  |  Overall Experience 
Rating:
5.0

Friendly and helpful

Chari S.  |  Overall Experience 
No reviews have been submitted for this location.

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