Customer Reviews for U-Haul Moving & Storage of Hialeah

4,227 reviews

6150 W 20th Ave   Hialeah, FL 33016
(W Of 826 On Perimeter Rd)

(305) 556-0562

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(305) 556-0562

6150 W 20th Ave
Hialeah, FL 33016
(W Of 826 On Perimeter Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was perfect.

JEAN H. 
Rating:
5.0

Me gusto Mucho por eso me quede mucho tiempo

Ramon R.  |  Overall Experience 
Rating:
5.0

I been renting from this rental place and I had an excellent experience,, I recommend to anybody

JESUS E. 
Rating:
4.0

Customer did not leave a comment.

Frederick B. 
Rating:
5.0

Customer did not leave a comment.

ORESTES V. 
Rating:
5.0

Customer did not leave a comment.

NOEL F. 
Rating:
5.0

Customer did not leave a comment.

OSCAR A. 
Rating:
5.0

Customer did not leave a comment.

DEAN W. 
Rating:
5.0

Great customer service

SUJEY Q. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO V. 
Rating:
5.0

Customer did not leave a comment.

WILLMOR F. 
Rating:
5.0

couple of times went thru the facility and the gate was wide open for everyone to go in and this last time that i went to give up the storage was the same other than that is all good and the best the people at the store were super

alejandro c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Fast, easy and efficient service. Truck worked well.

OSCAR C. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO P. 
Rating:
4.0

Customer did not leave a comment.

Luis G. 
Rating:
1.0

When I rented it I informed the manager and the guy that fuel is not what has mentioned in the paper but they did not care and even charged me $7 for it while I drove 24 miles and puted gas more than I used I am so sorry for this manager and all guys there I will leave a bad review on google maps too Really really sorry

HASSAN V. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL M. 
Rating:
5.0

Customer did not leave a comment.

Dioelys R. 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN C. 
Rating:
5.0

Customer did not leave a comment.

ILUMINADA A. 
Rating:
5.0

Customer did not leave a comment.

Barbara C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUNIE T. 
Rating:
5.0

Customer did not leave a comment.

Victor T. 
Rating:
5.0

Customer did not leave a comment.

ARNALDO H. 
Rating:
5.0

Customer did not leave a comment.

VICENTE P. 
Rating:
5.0

Customer did not leave a comment.

ZAIRIS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANA B. 
Rating:
5.0

My experience was good in every sense Thanks!

ANTHONY F. 
Rating:
4.0

THE EMPLOYEES ARE ALWAYS PROFESSIONAL FRIENDLY AND TRY TO COMPLY WITH MY REQUEST..

SHIRLEY G. 
Rating:
5.0

Great Service will rent again from the same placr

MARIA R. 
Rating:
5.0

Customer did not leave a comment.

YAROSLAV P. 
Rating:
1.0

Customer did not leave a comment.

Jose O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EUSEBIO D. 
Rating:
1.0

Not be so rude

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Alejandro P. 
Rating:
4.0

Customer did not leave a comment.

ANTONIO N. 
Rating:
5.0

Customer did not leave a comment.

JEREMY M. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO G. 
Rating:
4.0

Customer did not leave a comment.

FELIX A. 
Rating:
1.0

Okay actually this location was good and they did help me. But my OVERALL experience was extremely terrible. Booked at one place well in advance. Uhaul rep CALLED ME TO CONFIRM IM COMING. I show up. No uhaul. They say they don't have my reservation and they have no truck for me. I call on the phone. They did have my reservation. They need to pass me to scheduling. The number for scheduling plays a message in a loop and hangs up on me. Again and again. I go to second location in meantime. It's huge. They have many trucks parked. I can't have one.

MARY J. 
Rating:
5.0

Customer did not leave a comment.

ANTOLIN B. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM C. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO A. 
Rating:
4.0

The overall experience was very good. Diane the girl that delivered the UBox was very nice and very helpful.

ARTHUR B. 
Rating:
5.0

Customer did not leave a comment.

Cristopher V. 
Rating:
4.0

Customer did not leave a comment.

Victor T. 
Rating:
5.0

I first went to the uhaul location in North Miami when I had my reservation and I was told that there were no vans available. My reservation was guaranteed. But no van.. I wished that I would have received an email/call notifying me that the van was not available at north miami. I wasted my money and time going there and the manager named Jean act as if he did not care and showed no empathy. Jean would not help me. Later someone called me from uhaul and told me to go to the Hialeah location where I had a better experience. I was able to get a van there.

PATRICIA B. 
Rating:
5.0

Best location in Hialeah to rent a U-Haul truck. The staff and the manager a great.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer T. 
Rating:
5.0

Andres Mambuca staff was very helpful and courteous.

LAKENGELA H. 
Rating:
5.0

It was a great experience, So professional, thank you

LAZARO G. 
Rating:
4.0

Customer did not leave a comment.

JADIAM R. 
Rating:
5.0

Staff was friendly and efficient

ANDREW O. 
Rating:
5.0

Very dependable

ARMANDO C. 
Rating:
5.0

Customer did not leave a comment.

HECTOR P. 
Rating:
5.0

Courteous employees and clean location and equipment. This is the place I come to every time I need these services!

DALIA V. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO B. 
Rating:
5.0

Customer did not leave a comment.

Ramses P. 
Rating:
2.0

Issue regarding length of rental period that was addressed at time of pick-up, re-emerged at time of drop-off, necessitating a refund/rebill and therefore having me wait for 45 minutes in line to settle. Poor.

ABRAHAM B. 
Rating:
5.0

I rented the 26ft truck and perhaps there are some built in safety features that were a challenge on the 14 hour trip such as the rattling when you are acceleration and on going up inclines in which the truck will only climb at the speed of 30 or 20 mph without the shaking. This turned a 14hr 35min trip in to a 20hr trip this does not include rest stops. On the highway max speed was 55mph. As for u haul service on both sides one word - EXCELLENT.

ANDREA W. 
Rating:
4.0

I had a good experience! Keep the same customer service.

JORGE C. 
Rating:
1.0

Customer did not leave a comment.

LIBARDO A. 
Rating:
5.0

Customer did not leave a comment.

PEDRO A. 
Rating:
5.0

Customer did not leave a comment.

GREGORY NATHAN H. 
Rating:
5.0

Very professional, efficiency and fast service.

ARTURO S. 
Rating:
5.0

Customer did not leave a comment.

HECTOR S. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO J. 
Rating:
5.0

Customer did not leave a comment.

Leonardo S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HECTOR V. 
Rating:
4.0

Customer did not leave a comment.

Gustavo E. 
Rating:
5.0

Exelent

LEMAY D. 
Rating:
5.0

Customer did not leave a comment.

OTILIO A. 
Rating:
5.0

Customer did not leave a comment.

JESSIE R. 
Rating:
5.0

Customer did not leave a comment.

Juan P. 
Rating:
5.0

Excellent staff working at this location

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

RUBEN R. 
Rating:
5.0

Customer did not leave a comment.

RAMSES P. 
Rating:
5.0

The employees are always helpful and nice.

EVARISTO S. 
Rating:
5.0

You are the best. 👍🏻. Thank you very much for your service

OVED L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F. 
Rating:
1.0

Customer did not leave a comment.

WINSTON V. 
Rating:
5.0

Customer did not leave a comment.

ADELA O. 
Rating:
5.0

Trailer that I picked up had lots of broken glass and debris left over from previous customer.

Manuel P. 
Rating:
5.0

Customer did not leave a comment.

NEIDA H. 
Rating:
5.0

Todo perfecto muy buena atencion

EDELTO G. 
Rating:
4.0

Customer did not leave a comment.

ARAMIS L. 
Rating:
2.0

I was supposed to pick up my truck at a different location. This one is 20 miles away from the initial place. The truck was ok, cabin not very clean, and some moving pads I also booked with my initial reservation (3 weeks in advance) were not available. The representative was kind enough to call to another location to see if they had it so I could pick them up there. Once at the other location, the process was slow and confusing (to just pick up 5 pads...)

Camilo G. 
Rating:
5.0

Great service 👏🏻👏🏻👏🏻👏🏻

CLAUDIA M. 
Rating:
5.0

Customer did not leave a comment.

LUIS V. 
Rating:
5.0

Customer did not leave a comment.

CARLOS C. 
Rating:
5.0

Excellent staff

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

GEORGECTE B. 
Rating:
5.0

Customer did not leave a comment.

JORGE G. 
Rating:
5.0

All the employees were friendly and very much willing to accommodate my needs.

ALFREDO A. 
Rating:
5.0

They helped me greatly and very professional :)

RAYMOND G. 
Rating:
3.0

Customer did not leave a comment.

CARLOS H. 
Rating:
5.0

Customer did not leave a comment.

RENE R. 
Rating:
2.0

Están cortos de personal!!.. El sistema de reservacion en Internet funcional fatal !!! Llegas y los empleados no tienen idea de las reservas...Adela maravillosa!!!

Miguel F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDY C. 
Rating:
1.0

Horrible experience

OSCAR G. 
Rating:
5.0

Customer did not leave a comment.

KENDALL M. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Amazing service great experience

BEZALEEL M. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

EDER C. 
Rating:
5.0

Muy buena

MARLENE C.  |  First Impressions 
Rating:
5.0

Great service at this location.

Miguel C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

juan p.  |  First Impressions 
Rating:
5.0

El americano q nos atendio fue muy amable con nosotros y nos ayudo bastante

PEDRO C.  |  First Impressions 
Rating:
5.0

Gracias la atencoin muy profecional

IRISLEIDY M.  |  First Impressions 
Rating:
1.0

Uhaul totally screwed up my move from Missouri to Florida. They forgot to ship my stuff, then they did it 20 days later and tried to charge me for the extra time of storage needed because of them!!!!

Gustavo R.  |  Overall Experience 
No reviews have been submitted for this location.

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