Customer Reviews for U-Haul Moving & Storage of Historic Ybor City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Historic Ybor City

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Karyn G. on

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Awesome customer service!!!!

Benjamin S. on

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Service was exceptional

Tiffany C. on

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Keith B. on

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The rental process. Reservation online, pu At ybor location. Easy.

Seth M. on

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John T. on

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Lamonte J. on

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elix C. on

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I was attended by Marvin excellent person very nice experience

Wesley C. on

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Justin M. on

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Patrick D. on

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The gentleman that helped me was very friendly, professional and helpful and I would recommend this location based solely on my experience with him.

Jeffrey H. on

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erivn P. on

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No one there

David H. on

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Hard working manager running on a skeleton crew...

Queshad T. on

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Fast nice service

mark J. on

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Marvin was great!

Cordelia M. on

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Laura B. on

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Talisha R. on

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Chakearia S. on

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Robert S. on

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great drop -- quick and easy but I had to drive 30 minutes to get to the location

Uhura C. on

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Stellar Customer Service and Clean reliable equipment.

ELVIN U. on

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Kevin S. on

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Cheryl A. on

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Personnel was friendly and knowledgeable and helpful.

SYLVIA S. on

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Doing Excellent job no need for change

Rian F. on

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most consistent location (well managed) in Tampa.

Pamela G. on

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Robert S. on

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The check engine light came on within 20 minutes of getting on the freeway at the start of my trip, so it made me a little nervous, knowing I had to drive this truck 250 miles, but I had no issues and continued to monitor the gauges for any signs of a breakdown. Not sure I would give out a truck with 114K miles to a customer traveling 250 miles, but overall it was in good shape.

Nicky E. on

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The gentlemen that attended me I rate him 5stars

Esmeralda B. on

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Keep up the good work!

LaRhonda J. on

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chicana M. on

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maria A. on

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Thurman G. on

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Efi A. on

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Phil C. on

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More worker would be nice

Carol F. on

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justin a. on

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Amazing staff. Kevin was always so good to me and all the staff treated me very well! Thank you all so much. Be well and take care! Wish everyone the very best. Will be sure to recommend to friends.

Kimberly G. on

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I was very satisfied with my storage rental. I would divinely recommend U-Haul

Kimberly G. on

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Very clean. Excellent service

lovette a. on

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They was taking money off my debit card and told me I was late on payments. Taking money from me and trying to get me to pay them again. And still they got rid of my furniture.

Brian B. on

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Thank you Uhaul for your clean, secure site as well as great customer service. I will recommend you, and this site in particular, to anyone who is in need of storage.

Valerie F. on

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Na

Larry H. on

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Good service

LISA M. on

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Thank you Marvin for looking out for me. You made my day so much easier to deal with. And thanks to Kevin for assisting where you did. This was a long journey but, I'm HOME. Lisa

Mary P. on

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Thank you to manager

andrea d. on

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Very friendly staff

Ellena m. on

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Everybody has been very helpful. Thank you

JOSH M. on

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Everyone that I’ve dealt with at this location has been more than helpful to me and my family.

Chris B. on

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Thank you

BRETT MARTIN D. on

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Kevin and his employees are great! I’ve been frequenting this uhaul location for almost 10 years now and I can honestly say that I’ve ever had a single bad experience.

david m. on

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Just one staff member was rude when a uhaul truck blocked me in and I asked for help he said he get to it later. Well I wanted to go home made no sense for him to block me in and leave.

Khalilah h. on

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i had a problem and uhaul worked it out. Thanks alot

Alexis E. on

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Kevin And Marvin have to be the best people I’ve ever known when it comes to customer service. If I were over them I’d give those guys a raise!! They definitely deserve one!

david m. on

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He was friendly nice and helpful a nice change to help in easing this streasful move I am about to make. Thanks for having a great employee

Carol G. on

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Just wonderful from start to finish!!!

Jessica B. on

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Easy and painless process!

Mike F. on

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Marvin was excellent

Belinda-michelle s. on

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Rude and unprofessional Manager.

johnny m. on

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Very good service I would highly recommend U-Haul

Latoyra A. on

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The temperature was never cold it was as if there was no ac, feel I was paying for nothing, my bed was ruined due to bugs.

MICHAEL V. on

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Great service from the guys at the facility!

GEORGE M. on

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Great crew!!! They work good with the public.

Michael F. on

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Thank you for everything

MONTENEZ R. on

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Excellent service

shalom f. on

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This was a good experience. When I turned in the trailer I would have preferred to receive some type of receipt.

Luz T. on

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Excellent customer service

PAM D. on

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The U Haul experience was the easiest part of the entire move

Denese J. on

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Staff was mad cause he had to unlock the elevator

YASHICA S. on

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Kevin,kevin , kevin and chris I thank yall for everything from the bottom of my heart.....this is the place to rent a uhaul or a storage space ...this place is very clean...and the best service.

marcus s. on

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Very friendly and knowledgeable!

Ryan A. on

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They were super nice and helpful. Very professional.

JOHN C. on

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Good place

BEVERLY B. on

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Nathan took great care of us in the self-storage area and we also rented/returned a truck with no issues. thank you!

Edward T. on

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I’ve now worked with Chris on three moves. Each and every time he’s been great to work with, has made recommendations that have made our moves run much more smoothly, and he’s helped us save money.

nathan w. on

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Thank you

Caroline M. on

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Very helpful and friendly staff.

ANDREW L. on

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Need more staff!! And to be open more hours

Michael D. on

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Great location & helpful staff.

jerome b. on

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I paid on my storage unit for a about 1 plus years..I went back to pick my things up and found all my belongings was damage my rats and water...Iost everything my one bedroom apartment.. my clothes

Heather R. on

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The only issue I ran into was trying to get ahold of a person to discuss my delivery date and pick up date for my u box. They kept calling the incorrect number everything worked out in the end

Yvonne T. on

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You have good people employed here that do their job well. I hope their pay reflects that. They deserve it.

Jorlynell S. on

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Everyone is always friendly. The place is secure.

MARGARET B. on

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The manager Kevin was the best !!

Ryne H. on

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Excellent service, no complaints.

pamela p. on

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pay for storage go in side and it a 4by 4 wall in the middle of it and it state it a 24/7 access to the storage which is a lie you have to wait 3 months pay $5 for it, and I was going to be charged