Customer Reviews for U-Haul Moving & Storage of Historic Ybor City
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Historic Ybor City
Robert S. on
great drop -- quick and easy but I had to drive 30 minutes to get to the location
Uhura C. on
Stellar Customer Service and Clean reliable equipment.
Cheryl A. on
Personnel was friendly and knowledgeable and helpful.
SYLVIA S. on
Doing Excellent job no need for change
Rian F. on
most consistent location (well managed) in Tampa.
Robert S. on
The check engine light came on within 20 minutes of getting on the freeway at the start of my trip, so it made me a little nervous, knowing I had to drive this truck 250 miles, but I had no issues and continued to monitor the gauges for any signs of a breakdown. Not sure I would give out a truck with 114K miles to a customer traveling 250 miles, but overall it was in good shape.
Nicky E. on
The gentlemen that attended me I rate him 5stars
Esmeralda B. on
Keep up the good work!
Phil C. on
More worker would be nice
Carol F. on
Second time used this location for pick up. Excellent friendly helpful service
LEAH K. on
We pulled in around 7:20pm. This location closed at 7. There was a employee there still, just about to pull out for the night. He stayed back and helped us unload the trailer for the night. Very helpful!!
George H. on
everyone in this place should be fired. Call me so I can give you the novel on how bad of an experience this was.
RUSSELL A. on
It was busy but got service pretty quickly. The service advisor was vert helpful. A little hhard to find truck..good overall.
Ruben L. on
I rented a 26ft truck and it had damages all over with no stickers. Unfortunately I didn’t take pictures prior to leaving and the clerk did not walk around the truck with me. When I returned the truck the clerk that helped me started pointing out all kinds of scratches that I did not do. I don’t like being blamed for something I did not do. Also the clerk when I arrived was telling me that he was tired and just wanted to go home so he was going to set the return for the following day so to come after 5 so they don’t have to check in. With the technology this day and age I think they should be a better process all together.
Lanise L. on
The truck I think had a transmission problem it hesitated at times but got us home thank GOD
Michael M. on
I went in to rent a dolly, the employee said they were having trouble with the card machine and ran my card twice, and in turn I was charged twice. I called the customer care phone line to explain the double charge and the lady proceeded to tell me that the second charge would drop even though I was telling her it already billed. So out of frustration I ended the phone call, but I’m very displeased with this Uhaul and this is the second time this location has burned me, there won’t be a third.
James C. on
I find the YBOR location perfect for my needs and will always use Uhaul when needed
Rhodnell G. on
Kevin is a great guy and he goes above and beyond to help.
Nigel E. on
Hire Me
Robert M. on
Drop off was quick and easy. No hassle.
Shelly B. on
Kevin was extremely helpful. 10/10
daniel L. on
Work on the system slowness they had, it caused significant wait time and I was late to my appointment after. I waited for over 45 minutes to simply turn in my trailer, update the cost and pay.
justin a. on
Amazing staff. Kevin was always so good to me and all the staff treated me very well! Thank you all so much. Be well and take care! Wish everyone the very best. Will be sure to recommend to friends.
Kimberly G. on
I was very satisfied with my storage rental. I would divinely recommend U-Haul
Kimberly G. on
Very clean. Excellent service
lovette a. on
They was taking money off my debit card and told me I was late on payments. Taking money from me and trying to get me to pay them again. And still they got rid of my furniture.
Brian B. on
Thank you Uhaul for your clean, secure site as well as great customer service. I will recommend you, and this site in particular, to anyone who is in need of storage.
Valerie F. on
Na
Larry H. on
Good service
LISA M. on
Thank you Marvin for looking out for me. You made my day so much easier to deal with. And thanks to Kevin for assisting where you did. This was a long journey but, I'm HOME. Lisa
Mary P. on
Thank you to manager
andrea d. on
Very friendly staff
Ellena m. on
Everybody has been very helpful. Thank you
JOSH M. on
Everyone that I’ve dealt with at this location has been more than helpful to me and my family.
Chris B. on
Thank you
BRETT MARTIN D. on
Kevin and his employees are great! I’ve been frequenting this uhaul location for almost 10 years now and I can honestly say that I’ve ever had a single bad experience.
david m. on
Just one staff member was rude when a uhaul truck blocked me in and I asked for help he said he get to it later. Well I wanted to go home made no sense for him to block me in and leave.
Khalilah h. on
i had a problem and uhaul worked it out. Thanks alot
Alexis E. on
Kevin And Marvin have to be the best people I’ve ever known when it comes to customer service. If I were over them I’d give those guys a raise!! They definitely deserve one!
david m. on
He was friendly nice and helpful a nice change to help in easing this streasful move I am about to make. Thanks for having a great employee
Carol G. on
Just wonderful from start to finish!!!
Jessica B. on
Easy and painless process!
Mike F. on
Marvin was excellent
Belinda-michelle s. on
Rude and unprofessional Manager.
johnny m. on
Very good service I would highly recommend U-Haul
Latoyra A. on
The temperature was never cold it was as if there was no ac, feel I was paying for nothing, my bed was ruined due to bugs.
MICHAEL V. on
Great service from the guys at the facility!
GEORGE M. on
Great crew!!! They work good with the public.
Michael F. on
Thank you for everything
MONTENEZ R. on
Excellent service
shalom f. on
This was a good experience. When I turned in the trailer I would have preferred to receive some type of receipt.
Luz T. on
Excellent customer service
PAM D. on
The U Haul experience was the easiest part of the entire move
Denese J. on
Staff was mad cause he had to unlock the elevator
YASHICA S. on
Kevin,kevin , kevin and chris I thank yall for everything from the bottom of my heart.....this is the place to rent a uhaul or a storage space ...this place is very clean...and the best service.
marcus s. on
Very friendly and knowledgeable!
Ryan A. on
They were super nice and helpful. Very professional.
JOHN C. on
Good place
BEVERLY B. on
Nathan took great care of us in the self-storage area and we also rented/returned a truck with no issues. thank you!
Edward T. on
I’ve now worked with Chris on three moves. Each and every time he’s been great to work with, has made recommendations that have made our moves run much more smoothly, and he’s helped us save money.
nathan w. on
Thank you
Caroline M. on
Very helpful and friendly staff.
ANDREW L. on
Need more staff!! And to be open more hours
Michael D. on
Great location & helpful staff.
jerome b. on
I paid on my storage unit for a about 1 plus years..I went back to pick my things up and found all my belongings was damage my rats and water...Iost everything my one bedroom apartment.. my clothes
Heather R. on
The only issue I ran into was trying to get ahold of a person to discuss my delivery date and pick up date for my u box. They kept calling the incorrect number everything worked out in the end
Yvonne T. on
You have good people employed here that do their job well. I hope their pay reflects that. They deserve it.
Jorlynell S. on
Everyone is always friendly. The place is secure.
MARGARET B. on
The manager Kevin was the best !!
Ryne H. on
Excellent service, no complaints.
pamela p. on
pay for storage go in side and it a 4by 4 wall in the middle of it and it state it a 24/7 access to the storage which is a lie you have to wait 3 months pay $5 for it, and I was going to be charged