The storage unit and system for arranging rental is straightforward, and staff is great at giving information on options, and with answering questions. Storage area is safe, and the hours for accessing the storage are very good.
Gloria P | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Indio
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lo único es que me dieron la Traila sin. Lises y lla no pude continuar mi camino co mo debería Aber sido a parte el police me paro por no traer luses ai me di cuenta porque me preguntaron que si viajaría de dia
MARIA P | First ImpressionsThis is my go too U-Haul staff are friendly and helpful
Timothy A | Overall ExperienceI have driven UHaul trucks across multiple states cross country twice in the past years. This particular UHaul store/site has the best customer service of any! Thank you!
Gloria P | First ImpressionsNever a bad experience. The staff is always on their best behavior ready to help.
SARAI R | Overall ExperienceManager was nice and knowledgeable. Was accommodating and helpful.
Laurie L | Overall ExperiencePick up location was changed. Further away . Business owner rented me a truck with engine light on. Had to drive back to exchange truck. Young woman at drop off location and storage unit was extremely rude. I have used your other locations and was happy. This time not so much.
Laurie L | First ImpressionsJorge was especially helpful. He helped me to get my storage situation situated and it worked out really well for me.
LANE A | First ImpressionsStaff was awesome.
SACRAMENTO G | First ImpressionsThank You Aryana, Viviana, Melonie
OSVALDO M | Overall ExperienceThe manager and her team were awesome and very helpful
Denise D | Overall ExperienceThe back lot was dirty with trash here and there
Timothy A | First ImpressionsStaffs are nice and accommodating.
Lord Y | Overall ExperienceThank you so very much
Maria S | Overall ExperienceGreat staff never and any issues they were always kind my move out experience was simple.
Vienna A | Overall ExperienceI would like to take the opportunity to thank Aryanna and Sylvia for helping my brother and I navigate through the challenge of moving from Juneau,AK to Indio, CA. Aryanna and Sylvia were pleasant , patientl, listened and followed through with assisting us with some unexpected issues. Thank you again for making us feel appreciated and valued as UHaul customers!!
RICHARD B | First ImpressionsSuper easy and convenient. We were in a pinch and when I found out there was storage on site, it relieved a lot of stress for my family. Storage is very large and easy to access. We love Indio uhaul! They have always been there for us when we needed a trailer and always very honest and helpful employees. Would recommend 100%! Oh and storage pricing... unbeatable!
MEAGAN M | First ImpressionsSuper Great & Excellent Service!! Friendly & Professional Staff! Thank You So Much
OSVALDO M | Overall ExperienceALWAYS GREAT SERVICE!!!!
OSVALDO M | First ImpressionsThanks
Neftale C | First ImpressionsDaniel was very accommodating and went out of his way helping me with a storage unit. Truly appreciated.
Theodore T | First ImpressionsEven in bad weather conditions the staff were very friendly, professional, and courteous
Mike J | First ImpressionsDan the Manager and his crew were very helpful and knowledgeable.
Charles L | Overall ExperienceDaniel, I gave you a call during your vacation because of one of your employees. What happened and how I was treated is unacceptable. However i came Saturday morning to clear up y storage. All the girls were extremely friendly amd professional. What a difference. Thank you.
Karine K | Overall ExperienceI reserved a storage unit online and surprised there was one available. Went to the facility after a long day of packing. I paid for the unit before even looking at it. We got to the unit and UHaul could not get “their” lock off. 3 employees have tried and myself included. They offered me a UBox and said yes your stuff would fit and after I paid for that and saw it. I just laughed. I got a refund on all the transactions hopefully. Spent 3 hours there and nothing was done. I give it to the staff for trying but I went over the miles on the rented truck what I was going to do looking for another storage unit. Very unhappy and spent more than what I was going to spend on miles, gas and my time. HOT TIP: make sure you look at the unit before you give them your credit card.
Joshua J | First ImpressionsVery helpful and friendly staff.
George Q | First ImpressionsSean Corbin...absolutely amazing. Went above and beyond normal job duties. The manager (sorry, name escapes me) also was very kind and helpful. The store was slammed when i checked in but they both maintained positive, upbeat attitudes. Thank you so much, especially Sean for being so awesome. Sincerely, Michelle Fuller
Michelle F | First ImpressionsBoth of the girls working at the front office were extremely friendly, professional and helpful!!!
Christopher C | First ImpressionsGood place
dave t | Overall ExperienceFrom the first phone call to make our reservation until returning our rental, U Haul has been the best. We will always rent with you!!!! The two sisters in Indio helping us were super!!!
Darryl A | First ImpressionsThis doesn't apply to me....A1Reliable movers picked up UBoxes to deliver to me ...I was never at facility myself
Patricia P | Overall ExperienceBest customer service especially driver who delivered and removed the pod. Seamless. Easy move. Thanks!
Mary H | Overall ExperienceThank you
Dave J | Overall ExperienceStaff was helpful in person but trying to get ahold of them by phone was near impossible. I was promised many calls that I never received. It was a relief to be done with the process.
Nicole H | Overall ExperienceU box pick up No communication Box not available No way to contact directly Delivery company made to wait and waste time Poor experience overal
GLEN J | Overall Experience