I have always used u-haul for moving. The check in process was easy, convenient, & quick. The employees were nice and professional.Alexandria J.
Customer Reviews for U-Haul Moving & Storage of Jacksonville Heights
Jacksonville, FL 32210
(W of Shindler next to Deerpointe)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Carla H.
Customer did not leave a comment.Debbra D.
Customer did not leave a comment.Larry R.
The customer service is superior.William W.
Customer did not leave a comment.Yarianes M.
Customer did not leave a comment.GREGORY M.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Brooke R.
Customer did not leave a comment.Juan V.
Customer did not leave a comment.Clarence C.
Customer did not leave a comment.james W.
Customer did not leave a comment.Sonya W.
Customer did not leave a comment.Sean M.
Customer did not leave a comment.tammie W.
Customer did not leave a comment.Stephanie G.
Customer did not leave a comment.Kyle B.
This location is the best, would definitely recommend 10/10. Clean, secure, friendly and prompt.Meagan M.
Customer did not leave a comment.ALPHONSO M.
Customer did not leave a comment.MARGARITA B.
Have the correct truck size!Lucas C.
Customer did not leave a comment.JESSICA C.
I requested a call back, and it's almost been a month since I called, and I have yet to speak with someone at the store location.Ashleigh B.
The employees were very friendly and helpful with this business transaction.William W.
Customer did not leave a comment.Sacko R.
Everyone was outstandingkeneth T.
Vehicle had a low tire pressure that had to be aired before I could drive the unit. I feel that I should not have the one to find the problem. Staff should have corrected the issue before giving me the vehicle. When I called it to their attention the problem was promptly addressedJAMES S.
Customer did not leave a comment.marina R.
Customer did not leave a comment.ALBERT S.
The gas tank wasn't at a quarter tank, it was at E and I had to put $30 In gas as soon as I got the uhaul. I told the guy who helped me out and he brushed it offaverie R.
Customer did not leave a comment.Christina O.
Customer did not leave a comment.Margarita B.
Customer did not leave a comment.JORGE H.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.Walter C.
The guy that hooked up our truck was so rude and demeaning to us we are 2 women and the whole time he talked down to us and treated us like we were complete idiots he was an older gentlemtant with dark hair and a bowl cut he was absolutely horrible to deal withAshley H.
Great job by allGary O.
Very helpful staff and the process was quick and simple.Jeffrey R.
The drop-off was so easy and the staff was very hehlpful.Keesha W.
Very nice and friendly people work here One of the guys was very nice helping us the whole time Can't remember the name he rides a motorcycleLizbeth S.
Customer did not leave a comment.Shane M.
Friendly service. Easy to tow.William C.
Thank you for the fact that I was attended by a pardon who spoke Spanish and correctly explained all the uhaul regulations to me.ELADIO A.
Customer did not leave a comment.latoya S.
reduce your millage rate to 1.00 due to gas price so high.Patrick H.
Notation ! I brought the trailer back, no one logged it in â€¦ I received a phone call asking when will I return the equipment! Communication is a mustRONALD L.
Customer did not leave a comment.WILKY A.
Customer did not leave a comment.Corey P.
Customer did not leave a comment.mike H.
Customer did not leave a comment.eric R.
Customer did not leave a comment.Trisha C.
Customer did not leave a comment.NICOLE S.
Customer did not leave a comment.KELVIN G.
Great! 👍🏾Customer service very kind an help. An may God bless this company amenSierra B.
Great JobRONALD P.
Everything was simple and easy. Customer service was fast and friendly.Sean L.
The staff was very friendly and really helped to get me what I needed. We had problems with trying to split my payments between two different cards but why were patient and helped me figure it out!Naiesha R.
Customer did not leave a comment.Alex S.
Customer did not leave a comment.Holly G.
The quality of the rental truck needs to improve. Brakes were bad and truck was in bad shape.Stephanie F.
Customer did not leave a comment.Cheyenne C.
Change Oil light was on when I received the van and the interior still had some dirt/debris in it. There was alot of confusion when I showed up to the initial location to pick up the van which they didnt' have on reserve. In their confusion, I was sent to 2 different stores before I was able to get the van AND apparently the employee had to reenter my reservation information (which didn't have the 300 miles at the lower rental charge. SO when I returned the van, I had to pay an additional $85 for the additional mileage accrued. When I returned the manager I had spoken with wasn't available and no attempt was made to try to rectify my situation.Thomas R.
The people are rude and inconsiderateVonda W.
Customer did not leave a comment.CARLTON T.
The Jacksonville Heights location has an excellent staff when it comes to customer service. My move was a last minute spontaneous event that was aggravated by rainy weather, but the staff was very understandable of my numerous reservation changes.Austin V.
Need More Trucks AvailableLindaAnn A.
Customer did not leave a comment.Susana C.
Customer did not leave a comment.JAMES H.
Customer did not leave a comment.Gary C.
Excellent Moving experience. Thanks U-Haul!lisa L.
Customer did not leave a comment.Kristen M.
Customer did not leave a comment.Steven D.
Customer did not leave a comment.Christopher G.
Too busy talking to one another to help customers. Over charged me.Ralph S.
fast and professionalRomiah H.
We had the best service from this location. The staff are friendly and very accommodating. We will definitely be returning to this location and recommending to all of our friends. Thanks again!LYDIA K.
Customer did not leave a comment.Thomas C.
Customer did not leave a comment.KENNETH M.
Customer did not leave a comment.Larry F.
Customer did not leave a comment.KENJI D.
Customer did not leave a comment.Robert O.
Customer did not leave a comment.Janet G.
I shouldn't have picked up trailer here and picked up truck 30 min away. I requested 10 foot truck with trailer. They was no one way 10 foot trucks available. Need more 10 foot trucks and I would like some type of reimbursement for the amount of gas I had to put in the bigger truck. Thats reason why I wanted 10 foot truck plus I didn't even fill up the 20 foot truck I used a quarter of the space. I would like someone to please call and discuss this with me asap!!!!Timothy W.
Wonderful staff right facility very clean highly recommendAnthony R. | Overall Experience
Mr. Smith was very helpful and professional. Instructed me how to use the equipment and stated he has a motorcycle of his own that he moves around with a U-Haul trailer. Trailers are very well made.DANIEL S.
Customer did not leave a comment.Andre C. | Overall Experience
Customer did not leave a comment.Janice D. | Overall Experience
Customer did not leave a comment.Jorge H.
friendly staff and super quick and efficient.Luis R.
Customer did not leave a comment.bernadette B.
Knowledgeable and excellent technicians.Evin W.
Customer did not leave a comment.SAMER A.
Customer did not leave a comment.Tywana B.
The service people were very friendly and service was quick and accurate. Thanks to all who have serviced me.PATRICIA G.
Everything is perfect.Christopher V.
Customer did not leave a comment.LISSETTE V.
Customer did not leave a comment.LASHONDA M.
Don't call the police because I'm black with a firearm!!JOHN T.
Customer did not leave a comment.ERICH H.
We reserved a truck for 7a Sat then on the day before we were to get the truck we were told that they did not have a 17ft truck and sent us to another Uhaul location and when went to confirm it with that location they said they didn't have one. We were then connected with Central Scheduling who did their best to remedy the situation and guaranteed us a truck at 12:45pm the next day. When we arrived for the guaranteed 1245pm truck it wasn't there, but the associates at Jax Heights location made so many efforts to see where the truck was, etc. and how much longer it would be and went over backwards to keep us apprised on the ETA of the truck. A shout out to those employees. They explained the delays very well and we understood why.John D.
Clean windows at minimum and fix the blinker that did not cancel when turningCHARLES W.
Nothing UHaul did a excellent jobMICHAEL B.
Customer did not leave a comment.Donald B. | First Impressions
Kyle butler is by far one of the most professional and caring employees I’ve encountered at a uhaul facility. He went above and beyond to ensure a quality and memorable experience while using these services. Would recommend this location to any and everyone. Thank you for all you do.Kaylie C. | Overall Experience
Customer did not leave a comment.kesley m. | Overall Experience
Great service, very nice looking facility.Anthony R. | First Impressions
Customer did not leave a comment.Erica O. | First Impressions
Customer did not leave a comment.Jessica C. | First Impressions
GoodRaymond B. | First Impressions
Staff is extremely helpful.Edwin L. | First Impressions
Excellent management and staff!THOMAS W. | Overall Experience
Customer did not leave a comment.JOHNNIE M. | Overall Experience
This U-Haul location is the best maintained and cleanest location I’ve dealt with. I would hope you will recognize your Management and Staff for this or this survey is for nothing.THOMAS W. | First Impressions
Thank you for all your helpKenneth N. | Overall Experience
Customer did not leave a comment.MICHAEL G. | First Impressions
I love how easily accessible it is.BARBARA B. | First Impressions
Customer did not leave a comment.Jonan S. | Overall Experience
Very helpful, polite, & friendly.Cameron H. | First Impressions
You guys always go above and beyond especially KyleTINA G. | Online Move In
Love to work with people at U-Haul at a 103rd. Everything was smooth. The staff was wonderful and demonstrate a friendly environment. Kyle and Jason are amazing. They are very carrying. I will work with them in the future again. The storage unit is clean.maria g. | Overall Experience
Kyle was very helpful and pleasant each and every time all the staff were but he helped me most overall everything was beyond my expectations thank youAlicia L. | Overall Experience
Customer did not leave a comment.leroy j. | Overall Experience
Customer did not leave a comment.Betty B. | First Impressions
Customer did not leave a comment.Gabriel J. | Online Move In
Customer did not leave a comment.RENAYLE W. | Overall Experience
Good people inside Megan was greatTodd H. | First Impressions
Customer did not leave a comment.Annette W. | Overall Experience
Jessica was very helpful and professional in assisting me with my storage unit. She is truly a great asset to the Uhaul family!Angel P. | First Impressions
Thank you for all your helpKenneth N. | First Impressions
Great service.WILLIAM J. | Overall Experience
Great placeWILLIAM J. | First Impressions
Was a little frustrated cuz I had a reservation for a 10x10 climate controlled storage unit but when I got there I didn't have a reservation. Fortunately a lady who had went in the day before was returning a storage unit she had only had for 24 hours. I was frustrated due to the fact I've been trying to get a climate controlled storage unit here since May and was on a waiting list to be called. Kyle help me reserve two 5x10s but when he called me to see if I was still coming in on the 26th he happened to have a 10x10 so we put the reservation on that. But when I went in my reservation was gone. But it worked out in the end cuz I ended up getting the one the lady was returning. But I was told that someone may have taken a reservation off my name and gave the storage to that other lady which really upset me. Especially since I've been in every month trying to see if you guys had a 10x15 or 10x10SHEILAH H. | First Impressions
Customer did not leave a comment.christie c. | Overall Experience
I am a return customer for a reason..Good service and knowledgable staff...Robert L. | First Impressions
Mr Butler was great. Great customer service. Great experience.ERRICK P. | First Impressions
Customer did not leave a comment.Byron H. | Online Move In
When I began storing there in 2016 I received a military discount. When I upgraded to a larger unit which was twice the price with no broken time in between, I could no longer get the discount. What’s up with that?Gregg G. | Overall Experience
Customer did not leave a comment.Henry S. | First Impressions
Customer did not leave a comment.Katrell M. | Overall Experience
This was the worse experience in my life because I explained everything to the person over the phone about the size of the truck I had and needed space to fit everything in but they gave me a 10x10x11 storage space to fit a 26’ truck full of materials. I immediately told that it wasn’t big enough but they had no more storage available so had to drive to a different location which was not climate control, I ended up having to store my belonging in two different storage. It was a nightmare and will never use uhaul again!Duvil S. | First Impressions
I didn’t use my entire last month of storage and feel like I should be reimbursed for the days I did not use . Other than that my experience was great .Breyana R. | Overall Experience
The 24hr never worked so I cancer it aft 3 months The price was higher then othersrichard w. | Overall Experience
Customer did not leave a comment.james s. | Overall Experience
Everyone was courteous and professional!!!John B. | First Impressions
Customer did not leave a comment.Rosemary W. | Overall Experience
Customer did not leave a comment.Shericka B. | Overall Experience
Customer did not leave a comment.Dana J. | First Impressions
Kyle Butler was really amazing he went above and beyond to help me and also took time to look into it matter that I had a year ago and help me with getting a storage at an affordable rate and a truck thanks Kyle you’re the bestTERRI L. | First Impressions
Customer did not leave a comment.patti t. | Overall Experience
Overall Satisfied. ProfessionalFREDERICK S. | Overall Experience
They were friendly and it’s was the best experience ever. They where very helpful and helped us with a lot loved themCHERLYN M. | First Impressions
Customer did not leave a comment.ORESTES L. | Overall Experience
Customer did not leave a comment.Luis S. | Overall Experience
Customer did not leave a comment.JESSICA T. | Overall Experience
Kyle the owner helped us and walked us through the facility. Compared to other storage facilities we looked at this was by far the best.Van V. | First Impressions
The store manager, Kyle was awesome and so was the rest of his staff at this location. Kyle was extremely pleasant and Always made me feel appreciated and welcome. The only issue I had was U-haul No longer offering a Military Discount to Active duty and Retired Military. I was very disappointed to here that this discount was no longer offered. But Kyle's awesome service and professionalism made up for this service no longer being offered . TONY USMC RetiredRotondo Y. | Overall Experience
I love renting from Uhaul all around thanksEric B. | Online Move In
OkRosemary W. | First Impressions
Customer did not leave a comment.Brian W. | First Impressions
Customer did not leave a comment.Bobie J. | Overall Experience
Customer did not leave a comment.damian h. | Overall Experience
Customer did not leave a comment.ANGELIA E. | Overall Experience
I cannot express how these gentlemen were exceptional! So helpful and kind. If I ever need U-Haul again, I know where I'm going! The customer service is off the charts!RITA JEAN D. | Overall Experience
kyle is awesomeMELISSA V. | Overall Experience
Kyle is the BEST!! Goes above & beyond to help his customers! Will definitely return if I ever need too!Bobbie S. | Overall Experience
Customer did not leave a comment.veronica N. | Overall Experience
Customer did not leave a comment.Joshua S. | Overall Experience
The staff, especially manager Kyle was always friendly and very professional. They took care of me during my use of the Uhaul facilities. Great business experience.loneryl m. | Overall Experience
Everything was great from the hours to the truck handling to the storage to the staff. Kyle went above and beyond for me and made this experience very relaxing for me.CARLOS S. | First Impressions
What a great experience, I want to give a huge thanks to this facility. It was the cleanest storage facility I have ever encountered and the staff was amazing. Kyle went above and beyond to ensure we were happy with everything... Thank you, You guys rock!Ryan L. | Overall Experience
Customer did not leave a comment.Antonia Z. | Overall Experience
Outstanding service... Utah to San Diego to Jacksonville over seven days...2,600 miles... everything worked perfect.. Great job!!! GGary J. | First Impressions
Very Professional!Edward R. | First Impressions
Customer did not leave a comment.shaquana h. | Overall Experience
Customer did not leave a comment.Brian W. | Overall Experience
Customer did not leave a comment.RICHARD T. | Overall Experience
Customer did not leave a comment.Michael w. | Overall Experience
Always curteous and helpfullcarolyn a. | Overall Experience
Customer did not leave a comment.Destine M. | Overall Experience
Customer did not leave a comment.Stephanie B. | Overall Experience
Customer did not leave a comment.Mareco W. | Overall Experience
Customer did not leave a comment.Don M. | Overall Experience
Customer did not leave a comment.Neal G. | Overall Experience
Had an issue with this last rental but it was resolved to my satisfaction by Kyle the Manager.Richard D. | Overall Experience
El personal kiler fue muy amable en atendermekristell s. | First Impressions
Customer did not leave a comment.Tommy B. | Overall Experience
Customer did not leave a comment.tanya w. | Overall Experience
The manager Kyle was very friendly and helpful explain that I can pay my bill online on the U-Haul website. Show me how to pay a little extra that way I can schedule my payments around what's going to benefit me and help me the most thank youDAVID W. | Overall Experience
mr.kyle was helpful and professional as well. He is the type of employee that will make you feel like you are the only person(besides the other customers) let's you feel and know he cares and very experience. Thank you Mr. Kyle&God BlessJerry j. | First Impressions
Agradecida por el trato tan especial y su atención. Si los vuelvo a necesitar no dudaría en usar ese centro de almacenamiento! Muchas gracias!Nancy R. | Overall Experience
Customer did not leave a comment.JODY M. | First Impressions
My experience with this particular location has been a part of my life that I will never forget. Kyle Butler has provided me with the highest customer service I’ve ever received in any industry and I truly believe that his value is immeasurable. As a store/general manager, his potential is limitless. He has the unpost care and consideration for his clients. His experience with U-Haul’s protocol and operations offers him a bulletproof photographic memory. His dedication allows him to remember and recall the most important important parts of any conversation, even up to the individual habits of clientele. His resilience allows him to be poised and effortless in his work because thought I’ve dealt with him for nearly 2 years, I never once saw him down or bothered. I could only imagine what obstacles he has faced regarding his responsibilities while yet still providing A1 service. I’d like to thank U-Haul and their staff for allowing such a great, outstanding, brilliant and sharp human to be a pivotal part of their operation and I’d also like to advise that if Kyle where to become part of your regional operations, he could groom more brilliant individuals to be more like him (truly outstanding). Thxben d. | Overall Experience
Customer did not leave a comment.Johnny S. | Overall Experience
Customer did not leave a comment.Otilia B. | Overall Experience
Kyle was amazing, friendly and efficient. He went above and beyond my expectations. I would recommend this location to anyone looking for great customer Service.Melissa B. | First Impressions
Kyle assisted me with everything I needed. Very friendly but also very professional.Kenyata A. | First Impressions
Kyle was very polite & helpful. He explained everything I needed to know to me. He went above & beyond in helping me.Ana C. | First Impressions
The store manager was always very helpful from the beginning to the the end. Thank you for helping me through my very difficult time.nikki b. | Overall Experience
Kyle was so helpful & friendly. We were in a bind & he fixed us right up. Highly recommend this facility after working with Kyle. Clean, convenient & friendly.Tyra B. | Overall Experience
Great Customer service.MICHAEL T. | First Impressions
Staff member didn't tell me what would happen when bringing the truck back before time.No information was listed on the contract.VALENIE H. | First Impressions
Customer did not leave a comment.Wendy H. | Overall Experience
Customer did not leave a comment.kasandra g. | Overall Experience
My experience from the Customer Service with the U-Haul in Orange Park, to Drew who dropped of my U-Box and then finally Kyle at 9422 103rd. St. In Jacksonville. I can not say enough great things. Kyle was so accommodating to me ,patient with me and just gave me the best customer service. He was working alone and was very quick and gave you his full attention to all customers. Thank you for everything Kyle I appreciate your service.marie w. | First Impressions
Very friendly staff..!! They actually called me by name each and every time they saw me..!! Now that’s customer appreciation.louis w. | Overall Experience
Great experience, even with an error occuring at the end. Y'all took care of me and quickly resolved the issue. Best experience I've had with a u-haul. Thank you!Kyle F. | Overall Experience
Already recommended.BRENDA V. | Overall Experience
The staff was hands down the best they were friendly and as helping as they could be Kyle at the front seat was the most professional he should be compensated for his personality and the amount of help he provides one of the best experiences I’ve had in awhileTroy P. | Overall Experience
I was completely overcharged for everything and I am extremely upset:Sarah F. | Overall Experience
Customer did not leave a comment.synthia m. | Overall Experience
Customer did not leave a comment.tabitha r. | First Impressions
Thank u for your helpnikki b. | First Impressions
Customer did not leave a comment.Genesis S. | Overall Experience
The unit was riddled with roaches. Never again! I told them about the critters many time. They did a roach bomb one time. There reasons were the roaches come from the outside and they really cant do anything about it. When we our things we had to repack all the boxes, check everything and shake everything out. The roaches were everywhere. We moved to another storage company. Do not take your things there!Anita G. | Overall Experience
Kyle and Ms. Lammott were always very friendly and helpful. Every time I saw them they were either helping customers or doing facility maintenance. Even though busy, they always took a moment to make me feel welcome. Please make sure the emloyees there are rewarded accordingly. Thank you!tobin t. | Overall Experience
When I was checking out my wife wanted to use the bathroom; the sign on the door said employees only. The staff member with long blonde got mouthy and told me I could wait all day that she wasn't helping me. She wouldn't stop and kept mumbling that she wouldn't wait on me. Finally she was told to wait on me and I refused saying I would wait for another associate.nancy g. | Overall Experience
staff very friendly, helpful, always available at any time for you when ever you need them. location is very clean, is very safe and very well maintain.MERCY S. | First Impressions
This was my first time using uhaul to store anything and it was a very good experience. Thank you for being such good people. God bless you all.Sherley S. | Overall Experience
Customer did not leave a comment.Kyle F. | First Impressions
Customer did not leave a comment.Sherley S. | First Impressions
They took $33.00 out my account and made me have a overdraft and made my bill go in overdraft so i have 2 overdrafts that is $70.00 plus i am on a fixed income that's not good. I am very upset my billkarrie k. | Overall Experience
Did not expect the treatment I received which was awesome!! Always appreciative for the excelente service!!Alexis R. | First Impressions
NoneInthasone S. | First Impressions
I very much appreciated the service, convenience, pricing and total experience. Thank you U-Haul.Joe S. | Overall Experience
Very great experiences here at this facility.tammie w. | Overall Experience
The customers service was excellent. Everything was explained to me and the guy walked me to my unit to show me how to access the unit and to make sure my card worked.Jacqueline b. | First Impressions
The restroom in the loading area was often locked/inaccessible. Why? Hallway lighting was dangerously difficult to re-activate after it timed-out, I almost fell several times in the dark.Sean M. | Overall Experience
Great customer service.-Tommy B. | First Impressions
I was going through it, and the staff that was working helped me manuver everything flawlessly.Angela C. | First Impressions
Great Staff lead by Ashleylarry s. | Overall Experience
The entire staff was knowledgeable, friendly, helpfulMark W. | Overall Experience
The staff is amazing. Everyone works together friendly. Hard workers and all of them need a raise have a BLESS DAY 😇tammy b. | Overall Experience
Thank you for making move so much easier..VANESSA A. | First Impressions
Great staff! Friendly and very helpful. Thank you for a pleasant experience.Wendy H. | Overall Experience
Very. Nice placestacy s. | Overall Experience
Great staff! Very clean and nice location. Everyone was super friendly and helpful.Wendy H. | First Impressions
I was in and about in less than 15 minutes . All of my information was readily available because I used my u-haul app. The staff was friendly and very organizedSHAINA A. | First Impressions
I was very happy with how clean everything was, in the offices and our storage. It worked perfect for the short amount of time we needed it. As always, the service was great!Rachel D. | Overall Experience
Perfect, customer service.Rachel D. | First Impressions
I was only there for less than a month.Margaret F. | Overall Experience
employee was awesomeshawn h. | First Impressions
Excellent customer service. Very clean.Sabrina S. | Overall Experience
Excellent customer service.Sabrina S. | Overall Experience
So quick and convenient. Amazing customer serviceCody C. | First Impressions
always professional, clean units, and happy attitudes! Thank you!!!Sabrina S. | First Impressions
Great Team and superb customer servicelarry s. | First Impressions
Nasinath c. | Overall Experience
Staff very helpfulAlicia M. | First Impressions
I’ve been to a few locations and the service in this particular one is above and beyond! Thank Younfor everything and specially getting me out of a jam so quick!Anthony M. | First Impressions
njoseph f. | Overall Experience
Friendly and helpful staff. Storage unit and surrounding area very clean.Liz A. | Overall Experience
Employees were eager to assist in any way. They were informative, knowledgeable and helpful.Eric E. | First Impressions
Staff was courteous and professional. Facility clean and well maintained.Patricia M. | First Impressions
Logan was amazing. Made my experience easy and ensure I understood everything.alecia m. | First Impressions
I rented this unit for 2 years and 4 months. Never had an issue with anything. 24 hour access was flawless. I never saw any dust, dirt or trash anywhere. No evidence of moisture. Nice place!paul s. | Overall Experience
Good service, friendly staff.Saundra H. | Overall Experience
good safe place with great staffBarbara K. | Overall Experience
Rep lack knowledge of product beside that facility was okay! If you guys sell the locks you guys should have a way of getting in after an lost key. Pop a lock is $150 that’s ridiculouskaila e. | Overall Experience
The only problem I had was seeing some small spiders a few roaches and a few silverfish. The temperature needed to be cooler. Other than that everything is great. Staff and manager great!Delane K. | Overall Experience
RatsDenise B. | Overall Experience
I felt my belongings were safe at this facility. They do need a computer update, though at the front desk. Security system was great!lisa s. | Overall Experience
Keep up the good workYorlanda B. | Overall Experience
Great staff.donovan h. | Overall Experience
no problems whatsoevertimothy h. | Reservation
Great service and we even had to change the delivery address last minute and they accommodated us! Thank you!!!!Peter B. | Overall Experience
Logan is very understandable and helpful. I would recommend anybody come into contact with to go to uhaul !!kimberlee c. | Overall Experience
u-box delivery woman was super! very professional.dana s. | Overall Experience
It was nearly time to close and the lady at the front office still helping me out with the paper work thanks againjesus p. | Overall Experience
I Was very Pleased with all the Service . Ms. Dominic was A Pleasure to Work with She Went Over and Above the Call of her Duties. She Represents what in Mean to Show Excellence in the Work Place. ☺Alfred H. | Overall Experience
my furniture was molded and mildew im very upsetdebreal s. | Overall Experience
It would be nice if you had a weekly rate for the storage units.Chris D. | Overall Experience
Episode with a customer service Rep, after he thought he heard me say I was about to blow up the unit. He assumed and he said" am calling the police. He should have clarified before hand. V BrownVINCENT B. | Overall Experience
Very nice. I would definitely use them again, and also recommend them to friends. Carolyncarolyn s. | Overall Experience
My only complaint is that the level of service between store personnel and call center was not consistent. When I called to make inquiries about closing my account, I would get conflicting info.matthew m. | Overall Experience
The team at 5 brothers expectations were far exceeded with the assistance of Charles and Jazmine they really helped us get out business set up and we are very greatful for there assistanceCarnell H. | Overall Experience
Excellent business, helpful and polite employees.THOMAS S. | Overall Experience
Great facilityAndre S. | Overall Experience
They are very good and I would refer to anyonePatricia W. | Overall Experience
Very pleasant rental experience.JOHN W. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!