Customer Reviews for U-Haul Moving & Storage of Junction City

12 reviews

400 E Ash St   Junction City, KS 66441

(785) 209-3881

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Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(785) 209-3881

400 E Ash St
Junction City, KS 66441

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

There is not much I can think of at this time.

Lisa O 
Rating:
5.0

Customer did not leave a comment.

Forrest T 
Rating:
2.0

Definitely needs some work. The location is new but the employees were little to no help, and overcharged me, as well as ignoring the reservation I had already made. I rent Uhaul frequently and this was one of the worst experiences ever. Luckily customer service helped.

Mercedes M 
Rating:
5.0

Fantastic customer service! I highly recommend our new U-Haul center in Junction City!

Bruce H 
Rating:
3.0

Truck was already damaged. Online booking was completely ignored by desk staff and they proceeded to re-book the truck and trailer, getting all the details of the rental wrong. Got calls at 7am while still sleeping and staff saw no issue with it. Uhaul app to return truck was horrid and didn't work. Security systems not fully in place. No access after hours to storage. While Location is convenient, the experience is terrible.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Benjamin M 
Rating:
5.0

The team was very professional.

anthony r 
Rating:
5.0

Very helpful, fast service

GUNTHER E 
Rating:
5.0

Customer did not leave a comment.

Necole M  |  First Impressions 
Rating:
5.0

Very professional! Very friendly and helpful

Quinton R 
Rating:
5.0

Customer did not leave a comment.

Tiffany B 
Rating:
5.0

No improvement needed. The service was excellent.

Maslyn P 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or across the world!

  • Moving Supplies

    We sell hundreds of products that make moving easier!

  • Trailer Hitches

    We'll put a trailer hitch on any vehicle!

  • Trucks for Sale

    We have the largest selection in the industry!

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