Customer Reviews for U-Haul Moving & Storage of Lanham Bowie

6,893 reviews

9800 Martin Luther King Jr Hwy   Lanham, MD 20706
(Next to Forbes Blvd)

(240) 696-4542

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(240) 696-4542

9800 Martin Luther King Jr Hwy
Lanham, MD 20706
(Next to Forbes Blvd)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

My bill is not correct, you charged me for miles that were included in my rental agreement. Please correct and credit my account accordingly.

Mori W. 
Rating:
4.0

The staff in the office could be a little more accommodating

MARQUETTE D.  |  Overall Experience 
Rating:
2.0

Had to change trailers 3 time to find one where the light kind of worked I also had pay more money for the one that kinda worked. Very Poorly run UHAUL!

Gerard A. 
Rating:
3.0

Have your staff know and recognize the contract and bill. Trying to get them to elaborate on parts of the contract was frustrating.

VICTORIA H. 
Rating:
5.0

Customer did not leave a comment.

Jamal T. 
Rating:
4.0

Customer did not leave a comment.

Mason D. 
Rating:
5.0

From pickup to dropoff, everything was a breeze!

Shane P. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M. 
Rating:
5.0

Very clean facility with an amazing staff. I truly appreciate your service and I want to say a very BIG THANK YOU to you all. Cheers

adewale l.  |  Overall Experience 
Rating:
5.0

Always Great service from all the team members from Ms Ny to Mr Leon and EVERYONE ELSE... Great Great Great, expeditious, quality, friendly service

Dewrann S. 
Rating:
5.0

Customer did not leave a comment.

Sunday O. 
Rating:
4.0

Customer did not leave a comment.

charon s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerion H. 
Rating:
3.0

I paid for December and moved out how do I get my refund

Shari M. 
Rating:
5.0

Lionel was exceptional from a workmanship and professional standpoint. Very polite, informed and personable. He is an asset to your organization. Thank you Lionel.

William H. 
Rating:
5.0

Customer did not leave a comment.

Ruben R. 
Rating:
5.0

The employee who checked my equipment in was prompt, personable, professional, and made my return painless! Kudos!

Damon C. 
Rating:
5.0

Too expensive $1/mile is crazy Won't be using uhual again I'll just hire movers

Chidozie A. 
Rating:
5.0

Lionel was very nice and helped me tremendously while assisting me in hooking up the trailer to my SUV. His training and knowledge helped me a lot that day!!!

David F. 
Rating:
5.0

Customer did not leave a comment.

Lanessa R. 
Rating:
5.0

Great customer service. Always prompt to help out. Friendly staff.

christina m.  |  Overall Experience 
Rating:
4.0

The front desk lady could be more personable!!!

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

BOB S. 
Rating:
4.0

Customer did not leave a comment.

Derrick J. 
Rating:
3.0

Provide excellent customer service. I made a reservation and arrived late only to receive a lecture from the customer service representation saying “I'm really late and usually we cancel the reservations after one hour. So you're lucky we still have a truck left.” Although he could locate my reservation, I had to complete all of the information again- it seemed as if there was no point in a reservation. That isn't efficient. Once I have my receipt in hand I go to the parking spot where the truck is located to verify gas and mileage and cleanliness. Once I completed that the truck wouldn't start. I found an employee cleaning trucks who helped me figured out I'd been given the wrong truck in the parking spot and that the key matched a different truck. Once I restart the verification process I realize the passenger door doesn't open. After entering the van there are water bottles and dryer sheets inside the truck but I left anyway. I was instructed that I could check in the truck after hours on my own for free and I did this. The truck was placed back in B1 and I dropped the keys in the correct location (although I couldn't share my actual location) only to wake up to an additional fee. I rarely use UHAUL but will make sure to avoid this location. Nothing about the process was convenient nor accurate except for me returning the van and keys and I still got charged for that. Improvement for the next customer- make sure trucks are 100% cleaned and in the actual location where they are stated to be- please let renters know which portions of the equipment are inoperable-Even though I'd checked the damage, I didn't know the passenger door didn't open until I'd make it to my destination.

LaTasha B. 
Rating:
3.0

Not double charge for my usage

Tekayla L. 
Rating:
4.0

The young lady that helped us was great. She was friendly and answered all of our questions. She demonstrated how to check in and showed us around. We were confused about the size of the storage place but she helped us with figuring out our needs she also had a great sense of humor.

Alicia J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Adrianne J. 
Rating:
5.0

Customer did not leave a comment.

Pearce J. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

Customer did not leave a comment.

SHARON S. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
3.0

Customer did not leave a comment.

Kayla P. 
Rating:
5.0

Customer service was up to date and professional.

ATINDA A. 
Rating:
5.0

Customer did not leave a comment.

kevin H. 
Rating:
5.0

Customer did not leave a comment.

Ellis M. 
Rating:
3.0

The installer Lionel was excellent!!! I would refer him to everyone i know that need any type of hitch installation done. The facility was clean but they allow the fire alarm to go on continuously.

Sonya C. 
Rating:
5.0

Customer did not leave a comment.

Andrea E. 
Rating:
5.0

Customer did not leave a comment.

richelle C. 
Rating:
5.0

Everything went smoothly. Good customer service during check in and check out.

jeanine J. 
Rating:
5.0

Need more help behind the counter

Shannon M. 
Rating:
4.0

Good overall

Esther K.  |  Overall Experience 
Rating:
5.0

Your employees wete very helpful. Thank you

Virginia W. 
Rating:
4.0

The lady employee was in the office alone with other customers yet she was able to provide great service to all.

Miriam J. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Staff was friendly and well versed. Having more trucks/vans available at this location would be a plus, but equipment seemed to be well maintained, and the return process was effortless.

Dorian E. 
Rating:
5.0

Customer did not leave a comment.

Osman K. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
1.0

Some of the staff was not friendly. Some staff members will tell you one thing Olof their policy and the same day another member will tell you I something different for the same question. I complained about roaches being in my unit and you will even see them crawling down the hall. I was told that I should have gotten the insurance from them and possibly it would cover the expenses of getting pest control. Later I went to my unit and it was full of rodent droppings. Some of my items are ruined. The previous staff when I first moved into the unit was wonderful and very helpful, they did not mind explaining things. The staff now seems to not care about the customers or their belongings. The 24 hour access i paid monthly for did not get me the access. One one day the doors were open and the next day they were locked and the card will keep denying you to get in. Not convenient at all. There seem to be a lot of staff turnover and no consistency in the policies either. I am very disappointed with my rental

SHANTA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dartagnan C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S.  |  Overall Experience 
Rating:
5.0

We returned the 20' panel truck to the Lanham location. They too made the return process very easy. We arrived 20 minutes before closing and we were received with courtesy and ease. We were immediately in our SUV and driving home without delay. If I ever need a Uhaul truck again I will definitely used both locations without a doubt.

michelle D. 
Rating:
5.0

Very good

Matthew M. 
Rating:
5.0

The hitch mechanic went above and beyond to install a hitch .. ordered online 10/31 for 11/8 install at 12:30. Arrived at location with no hitch delivery … delivery. It expected for TWO more days ! Online/corporate fail but the mechanic made it right

stacey C. 
Rating:
5.0

Customer did not leave a comment.

Diamonte J. 
Rating:
5.0

Customer did not leave a comment.

Shallon T. 
Rating:
5.0

Great customer service.

KARLENECASSANDRA T. 
Rating:
5.0

Customer did not leave a comment.

Cheyene R. 
Rating:
5.0

Always pleasant

Brown Sugar C.  |  First Impressions 
Rating:
3.0

Had multiple issues with rental called customer service for assistance.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Ambrose Y. 
Rating:
5.0

Satisfied

WASIU K. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Customer did not leave a comment.

Larissa S. 
Rating:
5.0

Customer did not leave a comment.

Momodou K. 
Rating:
5.0

Great customer service. Amazing staffs .

adewale l.  |  First Impressions 
Rating:
5.0

Always a GREAT experience, from the point of entry being greeted by my name gives me a more family oriented environment, to the point of drop off being thanked for my service as I always thank them in return for their superior customer service. From the manager to the team members who cleans the truck they all deserve higher incentives and increased pay. # 1 Location ********** stars

Dewrann S. 
Rating:
5.0

The staff was very fast and efficient they were also very knowledgeable

patsy S. 
Rating:
5.0

Customer did not leave a comment.

JULIO R. 
Rating:
5.0

Customer did not leave a comment.

Delissa R.  |  Overall Experience 
Rating:
1.0

For one - they set our reservation pickup for the wrong location. Then, they had to create a whole new reservation when we went to pick up. That reservation was “not able to be found” when we dropped off! The entire process was more stressful than the move itself!!

David C. 
Rating:
5.0

Customer did not leave a comment.

Zainab K. 
Rating:
4.0

Customer did not leave a comment.

Latasha L.  |  Overall Experience 
Rating:
5.0

There was no staff to check in the truck at 3;30 pm. I needed to know about the gas consumption,and print out receipt before I leave. That did not happen and now you know.

ekanem U. 
Rating:
5.0

Customer did not leave a comment.

VICTOR G. 
Rating:
5.0

Everyone was friendly

Ambrose A. 
Rating:
4.0

Customer did not leave a comment.

Frank R. 
Rating:
4.0

Customer did not leave a comment.

ASIA W. 
Rating:
4.0

Customer service was great, will use again.

Mad B. 
Rating:
5.0

great customer service easy processing. please allow debit users to rent vans in the future. Thanks

Deborah C. 
Rating:
5.0

Customer did not leave a comment.

lamont K. 
Rating:
3.0

Customer did not leave a comment.

ANTHONY F. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Oluwatoyin O. 
Rating:
4.0

Truck was ready at the appointed time and operated well. One big dent was not marked with the small damage decal, and the tank was not quite at the 3/4 mark. The attendant charged a late drop-off fee when the truck was returned nearly an hour before closing, but after I called, they said they would refund this fee.

Quentin R. 
Rating:
4.0

in person vehicle return process needs improvement.

John W. 
Rating:
3.0

Too far from my home.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
4.0

Customer did not leave a comment.

Jabbie K. 
Rating:
3.0

There was leak that was on my furnture

Brenda H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRONE D. 
Rating:
5.0

Customer did not leave a comment.

Mathias N. 
Rating:
5.0

Customer did not leave a comment.

Abosede O. 
Rating:
1.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Overall they are the best each and every time I have visited that location. Overall they are the best.

Debra P. 
Rating:
5.0

Customer did not leave a comment.

Melissa D. 
Rating:
5.0

Customer did not leave a comment.

Jessie M. 
Rating:
5.0

Customer did not leave a comment.

Jephthah F. 
Rating:
5.0

Customer did not leave a comment.

Ehiosumwen O. 
Rating:
3.0

I rent trailer quite often and most of the time connect the trailer myself. On this occasion I let one of your associates connect it and later found out after I was about to load the trailer and stepped in the rear of the trailer only to watch the front end lift and hit my truck's tailgate, which was down. The associates never secured the hitch to my truck.

William C. 
Rating:
5.0

Nothing. I received excellent service at pick-up and drop-off.

Michael W. 
Rating:
5.0

Nothing. Lionel went above and beyond to be sure my needs were met. The scheduler didnt realuze the model hitch I needed was not in stock but Lionel arranged to have the right hitch transferred from another store so the I could keep my appointment and use the hitch for an important commitment I had thiscweekend. Great customer service!!

lucinda H. 
Rating:
5.0

Customer did not leave a comment.

Polycarp E. 
Rating:
1.0

They charged my card extra for no reason the seat n the truck didn't go back and the people that work in the building are assholes I would not recommend anybody to go their

Harrison H. 
Rating:
5.0

The young lady that help me was very professional and knew her Job well

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

wayne E. 
Rating:
5.0

Customer did not leave a comment.

Bruno F. 
Rating:
5.0

Every thing was ok

WALLACE T. 
Rating:
5.0

Customer did not leave a comment.

Line C. 
Rating:
5.0

Everything was done without errors

Jeryl S. 
Rating:
5.0

Customer did not leave a comment.

Curtis C. 
Rating:
5.0

The Manager Ms Ny and fellow associates (pardon me don't recall all their names) but service at this location is and has always been great. Great staff a d great service.

Dewrann S. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

My son passed away in June and the absolute caring and best web he my husband and I received was from your GM…She took time to speak with us understand and work the solution…Her customer service, her attitude, her caring and willingness to listen and understand was top notch..I am a business owner myself and she is someone I would definitely want at the front of my business…Thank you Uhual for hiring people with excellent customer service I swear she made our dealings less painful…

lynzi R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Seythe M.  |  Overall Experience 
Rating:
3.0

The staff were great I just expected the the unit to be taller. I ended up having to buy another unit because I could not stack my bins. The unit is at a different facility and cheaper which made me a little upset

Amber W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alicia G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandolyn B.  |  Overall Experience 
Rating:
1.0

I was given a top floor room. I am over 65 and had a noticeable handicap. When I first arrived in the office the clerk ignored my showing him, on my phone, my reservations and only did the small items. I had to return and ask for management to have the storage portion, main portion, completed. This unit is not satisfactory because as told I have few but extremely heavy items. The stairs will cost me more to have my items moved when that time comes. There was a lack of knowledge from management and employee were not willing to share their knowledge to make sure all ran well, no teams work. This reflects on the employees more than the manager who is new.

Sherri D.  |  First Impressions 
Rating:
5.0

The facility was kept very clean. I liked that the staff stayed on top of that. Thank you for keeping my things in your facility for almost 7 years!!

ALVINIA J.  |  Overall Experience 
Rating:
1.0

The office staff overcharged me for a month I never used the storage. She also charged me a late fee despite the fact I paid my storage fees on time via auto pay for two years. This is extortion and demonstrates predatory practices by uhaul. Tim Traylor

Timothy T.  |  Overall Experience 
Rating:
2.0

Switch locks w/o informing me!

John S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leonie b.  |  Overall Experience 
Rating:
1.0

Unfortunately I can't give this facility a great rating I'd rather rate the individual employees who did their best to assist me even after the so called Manger call herself giving customers service which was so unlike any other treatment I'd received at a uhaul facility. She was very abrupt and not very accommodating at all. She also had the audacity to charge me for a lock that I didn't ask for or needed. It would be best to take one of her staff members to put them in place of managing vs the current manager who goes by the name of D. She could use a lot more of quality training/customers service training.,

charelle f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria R.  |  First Impressions 
Rating:
1.0

I could not move in because there was a lock on the unit.

Paula R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

EDWARD R.  |  Overall Experience 
Rating:
2.0

I was not told abut the conditions of the contract. I was billed eroorneously for the first month

ABDULAI J.  |  First Impressions 
Rating:
5.0

Great experience

REGGIE S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRENDA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha L.  |  First Impressions 
Rating:
5.0

I loved the service.

Warren C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

abu s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE H.  |  Overall Experience 
Rating:
3.0

I chose an AVERAGE rating because this facility has NO ELEVATOR, which makes it even harder when moving heavy things in and out of the unit. Also, I spoke with a few others who are renting units at this location and they complained about mice on the first floor. My unit was on the second floor and I did not have any issues with mice. However, I did see a mouse on the first floor.

DEMETRIA G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Helen D.  |  First Impressions 
Rating:
5.0

Love this place and the staff

willard t.  |  Overall Experience 
Rating:
5.0

The manager and the sales personnel were extremely helpful . They both paid special attention to what I required. I was most appreciative.

JULIET H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew S.  |  First Impressions 
Rating:
5.0

U-haul prices are very reasonable and the customer service is great. They take time and explain and show a customer each size unit to assist them with their proper size for what they're storing. Great job.

BRENDA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sasha S.  |  First Impressions 
Rating:
5.0

Really professional staff & clean facility.

Latieon M.  |  Overall Experience 
Rating:
5.0

Great team. Made everything easy

glen b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffney L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jody kay t.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patricia W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert r.  |  Overall Experience 
Rating:
5.0

Renting storage was super easy! I would do it again.

glen b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Foday S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tahecia N.  |  First Impressions 
Rating:
1.0

I learned about the no elevator situation after the purchase. There were at least 4 prior opportunities for this critical info to be shared. I had to haul the boxes up the steps...all 8 of them and more. I will not be here long. And customer service can make some effort to not be so grumpy and tired and needing to be left alone.

Laetitia M.  |  Online Move In 
Rating:
3.0

The young man checked me in is the same who checked me . With all the trucks parked he never got up out that chair to assist me on locating the truck. Time wasted and just rude to say go to the back n look there ,Really? No customer service etiquette at all.

Juanita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rufus O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reginald w.  |  First Impressions 
Rating:
5.0

I have absolutely nothing negative to say about my experience with Uhaul. We secured storage after moving my elderly Mother to Maryland and it went extremely well. The staff was friendly, the facility was very clean and we always felt safe there.

Marie H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Shawn T.  |  Overall Experience 
Rating:
1.0

Property was damaged due to building issues, uhaul did not compensate anything and cited that I didn’t have insurance. A disappointment considering I paid all rent increases. Essentially paid for a year to have all my property destroyed. Highly disappointed in uhaul’s response

WILLIAM J.  |  Overall Experience 
Rating:
4.0

I had one issue that caused me to never go in and make a storage payment in person again, but over all this facility is one of the best designed and maintained I have seen.

kerwin w.  |  Overall Experience 
Rating:
5.0

Brittany Kefauver was knowledgeable of all the products offered by U-HAUL. I purchased boxes, packing supplies, a storage unit and scheduled a truck for moving. She was friendly, courteous and very helpful. Her customer service skills are impeccable! I would recommend this facility to all my friends and family.

SONYA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERT M.  |  Overall Experience 
Rating:
4.0

This location storage is a building without an elevator which made moving in the storage very difficult as I have arthritis in my knees. Overall I was satisfied with everything. Also excellent option to add movers through uhaul’s website, it’s so easy! Thanks!

tomeka f.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kimberly h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kim W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlasha J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MALIK D.  |  Overall Experience 
Rating:
2.0

I have been asking for help for 2 months and been paying for my unit. The only person that is helpful is Ebony.

MONIKA D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Abuko E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GANIYAT A.  |  First Impressions 
Rating:
5.0

The staff was awesome, courteous and friendly.

Delissa R.  |  First Impressions 
Rating:
5.0

There were three staff members who assisted me; two I rate excellent; one I rate poor.

Cynthia D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alonzo B.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

raeshon w.  |  Overall Experience 
Rating:
5.0

Thank you for an excellent job

Kadijatu C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROLANDA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joyce h.  |  Overall Experience 
Rating:
5.0

Thank you for taking care of my merchandise for7 or eight years it was a blessing ♥️🙏🏾

VIRGINIA R.  |  Overall Experience 
Rating:
3.0

There are leaks in the ceiling and there should be carts on the upper levels.

ANDREW E.  |  Overall Experience 
Rating:
5.0

Todo muy buena atención muchas gracias 😊 estoy encantada con ustedes 🙏

modesta m.  |  Overall Experience 
Rating:
5.0

The young lady that assist me yesterday was very Knowledgeable and helpful

MARQUETTE D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LESVIA Y G V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derick F.  |  Overall Experience 
Rating:
4.0

I was promised a lock that was NOT inside the unit as promised in several email confirmations.

Sheila B.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Nile H.  |  First Impressions 
Rating:
5.0

Thank you for great service. The team yesterday were helpful to us and each other

willard t.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

NaKia M.  |  First Impressions 
Rating:
4.0

The staff needs to do better with providing information to new customers.

Yvette T.  |  Overall Experience 
Rating:
3.0

There is a leak in the roof near my unit. I can't access my unit with a cart.

ANDREW E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashlee b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lakisha H.  |  Online Move In 
Rating:
2.0

I moved out because of when my husband went to visit our unit one day and said it was rats or mouse dropping on our couch I called about the issue and nothing was done about it so we decided it was time to leave and we just got rid of the couch but I don’t think I’ll be using them for any storage in the future.

Darleen J.  |  Overall Experience 
Rating: