Customer did not leave a comment.Melanie B.
Customer Reviews for U-Haul Moving & Storage of Margate
Margate, FL 33063
(Btwn Copans Rd & Atlantic Blvd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROBERT K.
Customer did not leave a comment.KENNETH E.
Great staff service as always. Friendly with a smile...Jessie L. | Overall Experience
Customer did not leave a comment.ANGELITA R. | Overall Experience
Customer did not leave a comment.William V. | Overall Experience
It was so easy these folks know their businessDONALD D.
Wonderful service by a young gentleman who helped us get our trailer hooked up and get what we needed!Louis W.
Customer did not leave a comment.GARY B.
Customer did not leave a comment.Gary H.
Customer did not leave a comment.Monica D.
Very helpful staff at both check out and check inPAUL C.
Customer did not leave a comment.WILLIAM S.
Improve equipmentThomas H.
Customer did not leave a comment.MICHAEL S.
Uhaul broke down on me I was stranded for 5 and a half hours waiting , truck was roach infested . Gas isn't where they say it is . Just terrible serviceDARREN D.
Customer did not leave a comment.Joabe S.
Two cashiers were there as we arrived, I greeted them but no response from either one. They were both in a conversation, we were waiting myself and wife for them to acknowledge us but they could have care less. After a while I asked are you open for business as yet? At that moment she acknowledged me. Customers are your priority, they should be trained to deal with any customers in a professional manner.MOHAMED A.
Customer did not leave a comment.James L.
Customer did not leave a comment.LEONARDO G.
Customer did not leave a comment.Roberto R.
Customer did not leave a comment.ROBIN L.
Customer did not leave a comment.ROBERT C.
Do your best you can doCALBERT S.
Customer did not leave a comment.DENISE M.
Pick-up and return was quick with no hassle.CHARLES V.
The staff was very friendly and helpful. They also worked quickly to get you in and out.JAZMYNE W.
Customer did not leave a comment.GABRIEL B.
Amanda is the best!! She knows what she is doing and uses her professional customer service to make you feel welcomed and confident you chose the correct company!!Richard C.
I called the office with questions and was on hold for 30 minutes. When I arrived to rent a storage room, there was one worker in the office and when the phone rang, she would answer and put the caller on hold.Christopher L. | First Impressions
Excellent customer service from start to finish.Annejeanette W.
The third trailer was a charm on the lights working. The staff was helpful and were very professional. I purchased the wrong size ball and they zipped it off and put the right one on with their impact. Margate was a class act.Dale R.
Keep up the good workLORMON D.
Customer did not leave a comment.JOSE C.
I would suggest that when taking payment, it be more secure. my credit card information was read out loud while the attendant was on a call with the other party on speaker. Perhaps access to more payment options such as Apple Pay or Google Pay would help avoid such things. Everything else was spot on.STEVEN A.
Staff was excellent, easily accessible location for drop off. A+ experience!JONATHAN K.
You charged me for gas, yet we filled it up to where it was in the beginning! REALLY???????? NOT HAPPYRICHARD W.
Customer did not leave a comment.ROBERT T.
I am a frequent customer but this time they overcharged meJuan C.
When I picked up the truck it seems fine, but as I drove up a bit, the truck began to act up. Jerking and slowing down like it was the transmission. I was praying all the way there. I didn't call roadside because I didn't want to have to off load the furniture to another truck alone, I drove really slow. I got about 6 or 7 miles from my destination and had to get my daughter's friends to come help me off load to his truck, it was that bad. No one explained the truck function to me. I am 63 years old and my shoulder, back and neck is hurting me to this day. I turned the truck in early because I couldn't and didn't trust driving it. So, we use her friend truck for the local use. Customer Service said that I should see an adjustment on my bill, but I didn't see one. The roadside Service drove the truck the mileage was 24665 and when we returned the mileage was 24677 that mileage shouldn't be on me and the trouble with the truck should be accomdated as well. Very inconvenient. Please check into that for me. ThanksROSALIND D.
Customer did not leave a comment.WIULY P.
Don't sell a service you cant accommodateMichael R.
Customer did not leave a comment.Nancy T.
Customer did not leave a comment.steven K.
When something they rented isn't 1 way and u have to replace it with something else the customer should be notified. Other than that this location was amazing. Everyone was super nice and we got in and out quicklyJESSICA R.
Customer did not leave a comment.JUAN R.
Terrible website trying to return equipment. Spent over an hour trying to make contact to return the equipmentBRUCE I.
Customer did not leave a comment.angela c. | First Impressions
Customer did not leave a comment.STEPHENC G.
Everything look good!!JAIME Q.
Excellent all around except the long line bc only 2 attendants on the registerGeorge L.
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.ALEXANDER L.
Customer did not leave a comment.CHRISTINE N.
The car is now cleanALESSANDRO S.
Customer did not leave a comment.REKO M. | Overall Experience
Customer did not leave a comment.JAMES C. | Overall Experience
Customer did not leave a comment.James K. | Overall Experience
I went to the place to delivery the truck on Geralds Auto Service 2812 Fruitville Rd Sarasota, FL 34237 The gentleman received me with bad atitude and don't receive the truck because his yards was full so I drove more 40 mim to delivery to another place. Such a bad service. Lucky the people from 4861 S tanoamos TRL take the truck. I call the costumer service for complain and nobody answers.GILSON L.
Customer did not leave a comment.carlos S.
The company breached the contract by not providing a free storage unit to us. We had to, at the last minute, scramble to get a storage unit at another company so we could turn the truck in on time. Not a good look for your company!craig A.
Customer did not leave a comment.DIEGO B. | Overall Experience
Clean the trucks this is the 3rd time renting from this site and the trucks are never cleanVIRGINIE L.
I was on hold for a long time try and speed up that processJAMES M.
I didn't realize it would cost Me 70.00 to pick up a table in Boynton Beach. I would have hired someone for the same amount, and no laborDENISE C.
Customer did not leave a comment.MAXIMO T.
Customer did not leave a comment.Denis B.
Customer did not leave a comment.ADRIAN M.
This location is just awful. When I got there to drop off my uhaul they had parked a bunch of uhaul trucks in front of my personal car, blocking me in. This is the second time this has happened. And then they couldn't find the keys to move the trucks because one of the employees had them in his pocket. I'm almost at a point where I will be looking off another option other than Uhaul to rent for my businessDanielle T.
I did not go to Georgia you guys messed up. Then you guys charged me to AZ I did not go to these locations. I only went to orlando. This truck I never used I had resourced this truck but it was not available so your crew rented me another one. In total you guys are charging me $9000 plus miles that I never drove. Very dissapointed. And scared to rent from you guys I will never rent again from you. I only went 349 miles. I will go to the stor today to see if I can clear this up. I have all the paper work. Also you guys attempted to charge my atm card $3000 in Roswell Georgia but my bank stopped it and had to change my card that day.Michael M.
Customer did not leave a comment.MANOEL T. | First Impressions
Customer did not leave a comment.LAQUESIA M.
Customer did not leave a comment.CHRISTOPHER J.
It has been a painless , quick, courteous expÃ©rience.Nancy L.
The General Manager Miranda was amazing and the customer service individual who help me (Bria) was so helpful with making sure that I had the right truck and Materials for my move!!!JOSEPH A.
Customer did not leave a comment.takenya Q.
Customer did not leave a comment.JAMES C. | Overall Experience
Customer did not leave a comment.CHANDRA K.
It's kinda dirty inside of truckAdrian L.
Customer did not leave a comment.MARIE D.
I was OVERCHARGED for mileage I didn't use that I reported to staff before leaving the property, I was charged for gas that I replaced over than what I received. I showed agent a pictures of these issues. Only to receive an additional Incorrect bill because staff was busy with a dog. Now I have to wait until opening to speak with anyone regarding this horrible matter what if my account didn't have $218 that I was improperly charged. On top the vehicle not cranking up leading me to reach out to roadside. I will never rent from uhaul again. I just want my money placed back in my account.STEPHANIE H.
Customer did not leave a comment.JOSEPH R. | First Impressions
Customer did not leave a comment.JENNYA G.
Everyone, from Manager on down were fantastic. Prompt, friendly and helpful, it was a very smooth operation from reservation to check out. Seemed a little pricey at first, but in hindsight, you get what you pay for and I had a great experience. I'd hire them again and would definitely recommend.JOSEPH B.
Totally AwesomeMarcus T.
The agent was VERY helpful and cheerful. Felt like he was there to help me.William H.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.CASEY T.
Customer did not leave a comment.gianni t. | Overall Experience
Customer did not leave a comment.Audrie B.
Customer did not leave a comment.AUSTIN D.
Reserved at one location got notified we needed to go to a different location to get the size vehicle we ordered When we arrived we were told the size trick we rented was not available. We ended up taking a vanPATRICK T.
The manager on site was awesome!ðŸ™ŒðŸ˜ŽðŸššðŸ’¯Wallace M.
Having issues paymentJace E.
Very professional and friendly! Everything was on time and perfect from picking the truck up to dropping it off.EDMUND L.
Customer did not leave a comment.Claribel T.
Very helpful and climate control is a plus Also very clean and well maintained & securestephen g. | First Impressions
Customer did not leave a comment.RONALD K.
Easy to deal with great management.SEAN K. | First Impressions
Customer did not leave a comment.LUIS L.
I always get good help from this location the staff is beyond exceptionalBrian K.
I WAS TOLD THAT I HAD 1/4 TANK OF GAS BUT IT WAS INCORRECT! OTHERWISE IT WAS GOOD BUT BECAREFUL WITH FALSE INFORMATION!!BECAUSE IS EVERYTHING TO US NOW!!PICTURES AND PROOF!!Moya M.
Customer did not leave a comment.Danielle T.
Great Customer Service! Keep up the good work!Jose D.
Customer did not leave a comment.Rowell T.
Everyone was wonderful. I would suggest cleaning the inside windows. The van I was using had a very dirty windshield.JENNIFER D.
Customer did not leave a comment.Katherine L.
Assigning customers the proper vehicle in the proper location. I had to search everywhere to find that the key I was given was wrong and my contact has to be rewritten for the correct truck. Also the site did not allow me to complete the gas update as it because with a digital circle on the screen by the time I got back in it stated it had timed out and no update on gas could be made. I have photos before I pulled off to confirm that returned the truck exactly where I needed toLatillia S.
Customer did not leave a comment.NELSON M.
They over charge my credit card had to go back to get it straighten out. They still short me $23Floyd T.
Don't overcharge for multiple days. Don't overcharge customers for things they did not rent. First, I was charged for 2 days when I only had the truck for 5 hours. I called and they refunded for that, but while refunding I was charged for a dolly and furniture pads that I did not rent. This is bull. Very disappointed in the service here. In addition, poor customer service when I called too. Very disappointing. I usually don't have any issues with this location. Please train your new staff properly.MICHEAL J.
thank you ... you guys were helpfulJacques A.
Customer did not leave a comment.Don T. | First Impressions
Customer did not leave a comment.Bill J. | First Impressions
I explained to the young lady that I have one unit there and I wanted another one. She gave me 2028. I didn’t realize it was an inside unit, so I went back and asked for another one. This time the one 2471 that I was assigned, had a lock on it. At this time it was 7pm and the agents refused to let me inside. Finally, a representative came to the door to tell me they were closed and I told them that the unit I was assigned, was being occupied. She proceeded to assign me another unit and to tell me about a unit that I am being charged for that I do not own. The representative then assigns me the unit that I already have possession of. I told her over and over that, that unit2453 is already occupied by me. She didn’t believe me so she agreed to walk to the unit, once she saw that it did have a lock, on it. She told me to just use the unit next to it , that had a green tag but it was not showing up in her system. So I have to spend today and the Uhaul to try to get all of this mess figured out.kim j. | First Impressions
I want to thank Angel the assistant manager & Miranda the manager. For being king, helpful and specially for knowing what they where doing. Because of them I Chose Uhaul. If I would of listen to the customer reps that I spoke to before communicating with Miranda & Angel you would of lost a customer. I’m sorry but your customer service reps need more training.Zoraida F. | First Impressions
Customer did not leave a comment.Grace W. | Overall Experience
Customer did not leave a comment.Shante W. | First Impressions
Customer did not leave a comment.Helene K. | Overall Experience
Customer did not leave a comment.John F. | Overall Experience
Nice people nice place me and my husband love itRUTH L. | First Impressions
Customer did not leave a comment.Frank p. | First Impressions
Prices got too highPaul W. | Overall Experience
Angel was courteous professional and very polite he exceeds at his customer service skills and is an asset to the company it is not often that you find an employee that enjoys this jobMechac T. | Overall Experience
UHAUL the best I give you all 5 FIVE STARSJesus M. | Overall Experience
Customer did not leave a comment.greg p. | Overall Experience
Staff are great and friendly. They deal with a lot of customers who don’t take the thank to thank them for helping them out.Shaun G. | Overall Experience
This store was the best I have visited lately. Extremely organized and very clean.Bettye J. | Overall Experience
this team is the best I give Them 5 STARJesus M. | First Impressions
Thank youWilton P. | Overall Experience
Customer did not leave a comment.dale d. | Overall Experience
Customer did not leave a comment.SEAN K. | Overall Experience
Staff was friendly and very accommodating to my needs to a outside storage.Edward D. | First Impressions
Thanks!Wilton P. | First Impressions
Customer did not leave a comment.Troy B. | First Impressions
Muy Amablesgeorgina v. | First Impressions
If I ever needed U-Haul assistance again, I will come back and visit this locationDoris P. | Overall Experience
Professional, Courteous, and Quick. Bravo.JOE L. | Overall Experience
Customer did not leave a comment.Remi T. | First Impressions
The general manager lady was great!Margaret S. | First Impressions
Customer did not leave a comment.Suzanne O. | Overall Experience
Customer did not leave a comment.David R. | Overall Experience
Majority hospitable workers in the office that deals with the storage needs. Clean storages and freshly scented passage in the climate controlled sections with neat and tidy lavatory.omar w. | First Impressions
Customer did not leave a comment.Edgar G. | First Impressions
Miranda is the best!!Laurie L. | Overall Experience
Customer did not leave a comment.Julio R. | Overall Experience
The customer service at this U-Haul location is always over and above. I feel very welcome, as the manager Maranda, is Always accommodating in every way. Most of the staff is very friendly and I feel very secure and comfortable having a warehouse in this location.Jeni H. | First Impressions
Very goodWayne B. | Overall Experience
Customer did not leave a comment.Helen S. | Overall Experience
Great service, courteous and knowledgeable personnelIvettte G. | First Impressions
Customer did not leave a comment.CHARLEEN B. | Overall Experience
My items was well kept it was just as I left it one year ago, one most important Things it smell good thank you Uhaul.Juliana B. | Overall Experience
very good ThanksMichel F. | Overall Experience
love going to uhaul in margate on state rd 7. Always nice and friendlybobbi B. | First Impressions
Customer did not leave a comment.ken j. | First Impressions
Customer did not leave a comment.frances r. | First Impressions
Customer did not leave a comment.Milton B. | First Impressions
The store manager, MARANDA PERKINS, in Margate Fl was professional, friendly & always helpful. Excellently run facility. Thank you Maranda & staff.MARIA M. | Overall Experience
Friendly costumer serviceCecilia T. | Overall Experience
Mr. Angel is the best. The rest of the office staff are unfriendly and crude.Helen S. | First Impressions
Customer did not leave a comment.Johnathan S. | Overall Experience
i have being automatically charge on my credit card for another month storage when i turn in my storage last month on the 30th why is this it was on auto pay and you all still charge meHarrynarine M. | Overall Experience
I've been with this storage facility for many years. Unfortunately the service has diminished over the years as far as billing and access. I'm now seeking other storage services with better rates and storage area and quality.FABIAN C. | Overall Experience
Our experience was good. The air conditioned units are easy to access. We were not aware of the dollies being readily available until later, so ask about their location. We would certainly rent here again.Charles T. | Overall Experience
Customer did not leave a comment.Johnathan S. | First Impressions
Customer did not leave a comment.Helena L. | Overall Experience
Miranda was a great help to me...Michelle A. | Overall Experience
Customer did not leave a comment.anne w. | Overall Experience
Customer did not leave a comment.AUDREY B. | Overall Experience
There's an issue with house keeping. They are not thoroughly cleaning the units meaning: there's trash left behind by people the moved and days goes by before its removed. They need to work on a system. Average but there's room to improve. I really don't want a call regarding my survey.Guylen A. | Overall Experience
Miranda (office manger) and the entire staff were professional, extremely helpful and friendly. So glad I booked a truck & storage unit at this location - excellent customer service! Thank you.MARIA M. | First Impressions
Customer did not leave a comment.Robert B. | Overall Experience
The staff was very helpful and friendly. They are doing an amazing job at this location.kyli b. | Overall Experience
Customer did not leave a comment.Don I. | Overall Experience
Customer did not leave a comment.Ashley w. | First Impressions
Customer did not leave a comment.Charles T. | First Impressions
We had a storage unit there for over a year and never had any issues. The facility was clean and easy to access. I felt confident that my valuables were secure.Barbara G. | Overall Experience
Great experiencetheresa i. | Overall Experience
unprofessional ripe off.. One staff gave me prize for a truck have a flat, from the first price.. the storage have rotton Mouse droppings all on my bed furniture Very bad experienceORVILLE G. | Overall Experience
Using U-Haul annually for over 40 years, due to my employment always requiring annual relocation. Always excellent service.Lee B. | Overall Experience
Very friendly and professional staff. Quick and efficient service desk staff.Luis C. | Overall Experience
Quick to process request, organised and clean .Michel F. | First Impressions
What was EXTREMELY upsetting was the fact that I just paid my rent 10 days ago, moved out and was NOT refunded a prorated amount for time spent. Not good for customer service. Felt taken advantage of!Trudy Ann E. | Overall Experience
Excellent serviceJuan v. | First Impressions
I got a truck had some people to pack up my things get to the u-haul storage place to unload my stuff in the truck and the storage was occupy it stated that December 1st so i had a horrible experiencevalorie c. | First Impressions
No great staff, actually the costumer service is bad...really bad, don’t have the right answers just a general answer, staff is afraid to approach with a solution....oMAR G. | Overall Experience
very good servicejorge l. | First Impressions
My ubox arrived from California entirely destroyed and water got all of my things wet. I was given a storage room. A few weeks in, I found my things stinking, chewed-up and with rat poop all over!!!Laura B. | Overall Experience
Great service from all customer services repJorge L. | Overall Experience
EZ enrollment and a pleasant experienceJay M. | First Impressions
GreatLeonardo B. | Overall Experience
Professional, Efficient, Helpful, Friendly,Thoroug! What more can I say? The whole team was impressive! Moving can be hectic but they made it so much easier! Reflection of a great Mgr. They deserve A+leonard m. | First Impressions
Excellent staff!!!Joseph C. | Overall Experience
Wonderful staff, very helpful is resolving any issues!!zonia s. | Overall Experience
Angel was so nice my husband and i were really surprised how he explained every thing to and even sold us the right lock for your door we would definitely go back when we need a truck n storage AngelJoann O. | Overall Experience
Great service from YaniraClemencia D. | First Impressions
I always have a pleasant experience at the Margate locationA VISION OF R. | First Impressions
Great customer service. Storage cleanCecilia T. | First Impressions
Keep up the good work and communication. Thank You!AUDREY L. | Overall Experience
Manager was inpossibe to after 8phone messages i gave upSarah D. | Overall Experience
Friendly and helpful staff. Very efficient. Your in and out in minutes.Susan S. | Overall Experience
Thank you for your services.sasha i. | Overall Experience
Maranda was friendly and explained everything clearlyKira B. | First Impressions
Very peasant employee.DONNA R. | First Impressions
It was very nice and I would recommend friends to rent from thereAndrea W. | Overall Experience
Great team and attitudeSteven J. | Overall Experience
Jennifer was completley professional and understanding. She went above and beyond for me as a longtime Uhaul customer. Very kind and courtois as well. Your company is luckiy to have her greatanthony i. | First Impressions
Only complaint is that in the two plus years I had the space, my access card never worked at the building door without having to visit the office. On some occasions several times before I could get inbarry j. | Overall Experience
Very clean spacious environment great customer service as wellJodian B. | Overall Experience
They take care good every time I come nice service. Thank youHOA N. | Overall Experience
between the call center and the management of this facility I'm a very unhappy customer and that is why I moved out.JACLYN Q. | Overall Experience
I was very satisfied.Paul B. | Overall Experience
ThanksOrlando R. | First Impressions
Great staff and safe location.DWIGHT T. | First Impressions
Very nice storage place Miranda D Excellent service Angel R was nice too but I only met him upon moving out another young lady, awesome she worked with Miranda as well, blonde/brownish hair Team good!Priscila C. | Overall Experience
Im so satisfied with the time period I spent with the company. Thank you!!!Kirsy S. | Overall Experience
The staff are always nice and helpful, but the rates for rental storage are way over priced, and that is why I wouldn't recommend to anyone, The units are small and over priced.LISA G. | Overall Experience
I rented a Uhaul truck from port st lucie to margate. I was running 9 minutes late and I called and ask for someone to wait so I can get storage key. Rep x me to call center and turn phones off. PoorDale V. | First Impressions
Everything wwnt perfect as usual and Ashley is awesome! We are loyal customers for your brand!!!Robert F. | First Impressions
Really, we never were or went yo your facility in Margate. We just received the U-BOX from there, according to the contract. Everything was great. Thank you!humberto a. | Overall Experience
No comment.Perrin M. | Overall Experience
Maranda was very kind and made everything easy for us. ThanksPeter D. | First Impressions
Happy HolidaysDWIGHT T. | First Impressions
All customer service reps were efficient and helpful along the way of our multiple transactions during a long distance movejanet h. | First Impressions
Went back with boxes only for my 24 hour card not to work after sever attempts and a car full of stuff. Disappointed to say the leastAthaliah A. | First Impressions
My experience was not 100% due to the fact that I was not told I had to purchase a lock from them and was not informed about after hrs enteringJulissa R. | Overall Experience
We had the storage unit for 4 years.Everything was excellent.LAZARO B. | Overall Experience
Good serviceBELLANGE V. | Overall Experience
Always clean and well managed. My 5th time renting. Thank youMicheline P. | Overall Experience
Everything was great, just thought it was 24hr accessronald A. | Reservation
StatifiedMONIQUE G. | Overall Experience
Well taking care ofronald A. | Reservation
Thank you for everything. Your facility is great. I really appreciate everything. Everyone was always kind and helpful.Sondra L. | Overall Experience
It was exactly as advertisedRobert G. | Overall Experience
First it was awful, since manager Don told me late that the UBoxes I ordered would not be delivered, then Tammie Acosta (customer svc) found a solution. Counter people at Margate & Pompano A+Patricia K. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!