Very nice customer service. Jveon was very helpful. And knew exactly what he was doing.
Eric S | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Markham
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The size of the storage unit wasn't big enough
Jermaine G | First ImpressionsManager Jasmine Whitake was very courteous and professional, she went above and beyond to assist me from out of town (long distance Texas) about my storage concerns. I am very appreciative of Jasmine services and her team. Thank you and will promote to others your business.
SHINETTE J | Overall ExperienceVery professional staff. Facility is clean and well maintained. Great process.
MICHAEL M | First ImpressionsI really appreciate the people that help me with everything I needed 🤝✌️🙏🏾
richard m | Overall ExperienceThe young lady that works the counter is friendly, personable, and knowledgeable. She was a pleasure all three times I rented
TARA D | First ImpressionsTo many mice problems.
TAKAYLA T | Overall ExperienceMaybe because I was there on a holiday weekend, there was lots of garbage at the front garbage can and it smells so bad because of the weather. However, the staff was very friendly and helpful.
JEANETTE K | First ImpressionsBoth of the gentlemen that were there had exceptional customer service!!
KENDRIC RRain and snow drainage froze the bottom of my door and I was unable to access my bin through the snow season. I could not get staff help in accessing my bin because they had no idea what to do. Other than that, the facility was more than I expected. The staff was very friendly and helpful. Should I have to rent a bin again, I will know what area to choose of the bins.
Joe S | Overall ExperienceJasmine was so helpful and professional. I would recommend her services again for any new person renting your facility and equipment.
SHINETTE J | First ImpressionsI started off paying 109 a month and the price kept jumping or else I would have stayed I found something cheaper but Thank you all for everything.
Yvonne H | Overall ExperienceThank you for kind service you provide.
gina r | Overall ExperienceJasmine very fast and nice!!
SHARON HThe workers at the Uhaul was very professional and helpful
SABRINA JCheck the equipment a little more carefully
LAVANCE HUnit storage light was out.
TOMMY R | Overall ExperienceOver my 9 years of having my storage unit I have be given grace beyond measure to pay my rent and clean out my unit. Friendly staff, and caring individuals who understand the plight of people who struggle financially.
RONDA W | Overall ExperiencePick up and drop off is always easy, professional and efficient. I never have any issues renting equipment from this location. The staff is always helpful.
EVETTE AI had been there since 2019 following the death of family members started off with five storages went to 2.In all this time the facility was very clean well lit everything was operational.I always got to know staff even when hard times came upon the staff would call and be very helpful saying Mrs. Hearn we can see if maybe a down size or look at my storages and seen what wad a better fit for my budget, would I recommend most definitely 1st choice.If I needed to use service again most definitely I love Ms.Tameka very approachable truly Christiano I hope I'm pronouncing his name right great staff.I truly thank you all for your kindness Mrs Hearn
Leslie H | Overall ExperienceYou keep sending me messages you have the wrong person's phone number. Luana F
Tiffany S | Overall ExperienceOverall a great experience.
Jennifer P | Online Move InGreat customer service all around !
SHERRY BMy grow tent was damaged and one of my TV's was broken with both were in good shape
james s | Overall ExperienceThe mileage & gas cost is too costly for rental. Either charge for mileage or gas, but not both.
CALVIN LLoading guys were fantastic!
CAROL EJust great amazing staff
adrienne p | Overall ExperienceVery professional
MICHAEL SThe staff was extremely helpful and friendly, and the equipment that I requested was there so those were all great things. However, the truck had terrible alignment and it was difficult to keep it going straight and there was an overwhelming smell of marijuana within the store in a primarily seem to get worse When people came in and out from the back room
JULIE RVery pleasant customer representative. Very thorough and efficient.
MICHAEL GCreating a function that makes a calculation for the total cost for each mile for the truck use will be helpful for price transparency
TIFFANY Ohave been to alot of spots but this one has to be the most friendliest one i been to good service and attention to the client
CRISTHYAN CI loved the staff there they was so friendly and kind and helpful.
KANISHIA G | Overall ExperienceVery satisfying
ALBERT MNothing I like the way they treat people with respect and kindness
KANISHIA GVery professional, no long wait, and customer service was exc
GWENDOLYN HI was not informed that I had to notify staff before I moved out not happy with being charged and I moved out before my due date
Audrea C | Overall ExperienceNice place to rent
Robert A | First ImpressionsDay and night shift works Awesome 👌
EUGENE HContinue Excellent Customer Service
RENEE MTank you so much for your service
RICHARD M | Overall ExperienceVery friendly staff. Thank you so very much.
JACQUELINE H | Overall ExperienceEverything went well as usual
GREGORY BIn my last Survey, I did forget to Mention Candy the Customer service overnight rep who tried to help me, and Kimberly (the rep this morning when I called too early before the location opened, who was a Ray of Sunshine), are also Phenomenal, Friendly, and accommadating! Thank you ladies!!!
TRACY NVery courteous and professional
CHARLES HGood, fast, easy...the young man that helped me was good also... I was in and out...even on the return.
PHILLIP MAs I was unloading my truck a mice tried to enter my unit when I was told pest control come once a month. Plus my 1st reservation was canceled when I had insurance on my reservation the one I have now isn’t showing my insurance due to my belongings are in outside storage unit,Manager offered me a larger unit for same price of my 1st reservation do to what I experienced the entire day and I’m unhappy with my entire move with U-Haul.
WAUKESHA B | First ImpressionsVery nice and pleasant
Burnett M | Overall ExperienceMake sure Equipment is clean thoroughly. Make sure the mileage is correct (I'm being overcharge)
RANDALL CPleased with service
angela b | First ImpressionsEveryone is always nice I’ve been with them for over 5 years .
Dawn H | First ImpressionsBest drop off experience, also. Easy and quick. My last rental was from Pigeon, Mi and it was horrible. Drop off was in Mt Pleasant, Mi and same inconvenient experience as the pickup in Pigeon. Markham was definitely the best.
MARK BThanks
ANGELA P | First ImpressionsEverything went smoothly. New van, runs great. Reservation was easy and simple. Would definitely use again!
COREY GService was great
OZELL EJust make sure the trucks are thoroughly clean inside the trailers.
DARRIS BSome of my items were ruined from water damaged and had mold on it and roaches had got into my unit! My TV and vanity mirror were broken!
Patreese B | Overall ExperienceThey over charged me again.
BRIAN BU-Haul always have my back when I need them thank you
GREGORY BEASY IN AND OUT
MICHAEL Iinside of the truck wasn't clean
GEORGE JWhen I called Friday morning to reserve I asked for price she said van was 19.99 and dolly was 10.00. She asked how long I needed it for I asked how long do I get it for she said tomorrow at 3:30. I said ok so 19.99 and 10.00 I can pick up now and it has to be returned by 3:30 tomorrow. She said yes. We picked up and at 1pm Saturday they called me looking for it. I advised I was told I had it until 3:30 she put me on hold and came back and said ok. I said as soon as we unload I will bring it back. We returned it at 2pm when I looked at receipt later they charged me 2 x 19.99 and 2 x 10.00 which is not what I was told. If I knew that I would have kept it until Sunday morning and moved the rest of the stuff. Not happy at all. We co I was tolduld have had van back earlier if I would have known it was going to cost more but we had until 3:30
Timothy SThe customers service was great
ANGELA TThank for your service 👍👍👍👍
PATRICIA M | Overall ExperienceAir conditioning in vehicle wasn’t working probably need to get that checked out. But I got through it 😎 thanks again
BRIAN BThe lady that checked me out was excellent and professional
ABAYOMI JI estimated the cost to be $100 cheaper than what they charged me
BRIAN BThe customer service was top tier
MARIANNE PGrow a whole field of Tameka , BJ. & Dillion they were so super helpful . Thnx so much.
LAVIVA AMy experience at this UHaul location was excellent.
MATHIAS SEveryone was very helpful
Lisa S | Overall ExperienceNasiah is a very nice employee and has great customer service!!!
SABRINA WSo far so good Tameka is an outstanding & friendly rep of ur company. I appreciate u all.
LAVIVA A | First ImpressionsThe manager and staff excelkent !! Warm and friendly environment! ‘They are akeays very helpful !!!
DEBORAH T | Overall ExperienceContinue your outstanding customer service.
RAYMOND RThe staff is very un professional. They showed no professionalism.All a joke.
Kenosha B | Overall ExperienceReally first rate customer service, upbeat attitude and friendly personalities made renting from this location a no-brainer. I would use them again in a heartbeat.
CHRISTOPHER GCould be better by showing the storage space if can so you want be lost that’s it
Vanessa C | First ImpressionsMs Tamicca Rocket (the manager) at this location is an absolutely amazing woman! She made sure we had everything we needed for our move and all while handling about six other customers at the same time. She was cheerful and organized and that made everything go smoothly for everyone. I wish all managers were as good as her. We will definitely use their services again and again.
Thomas -No improvement needed for what I can see. Customer service is great.
kelvin hIt was a dead cicada on the inside of the driver’s door but otherwise the truck was clean. It was convenient too. The manager was nice and helpful
Jessa FAfter hours return process
Roxanne YThe staff and Manger was great
latoya s | First ImpressionsThe lady at the front desk was amazing! Thank you
LAKIESHA HEveryone was of great help
MARVIN B | First ImpressionsThe store rep instructed me where to leave my vehicle wrong then I get a call from a manager many hours later, saying that I have to move my car before they close. I was in the lot for ten additional minutes, if they knew I parked in the wrong spot they could have come out to correct me at the moment. Not when I’m out doing my trip hours away after several hours it being there with only a three hour closing notice. I very specifically told them I wasn’t going to be back for before closing. They gave me attitude, they admitted their sales rep misguided me, but somehow blamed it on me and basically were threatening me with further action if I didn’t have my car removed and hung up on me.
annette fIt was smooth,very impressed
TINA MMy experience was excellent...i came in at the last moment on a Friday and they accommodated me with a vehicle i really needed at the last moment
jeffrey bThe only problem that I experienced was the change in rental storage unit due to previous tenant. I was forced to downsize but still overall excellent service.
JANINE HTHANKS, TO THE OLD STAFF AND THIS NEW STAFF, GREAT JOB
RONALD W | Overall ExperienceEveryone was so helpful and professional. Thanks
jeanette k | Overall ExperienceMoney was taken because staff wasn't completely informal about using debit or credit now I have to wait 3-5days for $100 not rite
Candice M | First ImpressionsStaff lies so the can take your money rude
eellinda s | Overall ExperienceThis is my first time using U-Haul storage services in my experience was beyond what I could have imagine despite others peoples previous reviews. At this particular location in Markham, the general manager (Tamica) along with the cashier (Nunn) made me feel like family rather than a just a customer. The atmosphere was friendly. The store was very clean, and although they did not have the unit that I wanted available at the moment, they were still able to accommodate me temporarily until the wound that I desired will be available free of charge.
LATOYA B | First ImpressionsThank you guys for letting me get a storage unit from you.. keep up the good work
brandee b | Online Move InTamicca Rockett was a great help in a bad situation. After 20 hours on the road, my storage unit was not updated to another facility as discussed with U Haul customer service prior to my move in date. Tamicca was able to get me into a unit and was very pleasant throughout the process. I would have been stuck with a truck full of my property and nowhere to put it. Thank you for having an employee go above and beyond for a customer. Five stars for Tamicca!!!
Dawn V | First ImpressionsThe only Badd thing is, when you call in they’ll have on HOLD FOREVER!
Byron M | Overall ExperienceWhen this facility was run by the woman I 1st rent from it was better. Every manager since she retired has been absent, less professional & just plain worst!!! Uninformed not knowing policy or communicating policy to renters. I was told that my rent refund cold be pro-rated...when I move out she suddenly doesn't know how to process a refund! She calls her coordinator who states no refund or prorated amount will be provided & stated a call to corporate was a waste of time!!! Clearly the customer is not your focus...just your profits.... I had rented for several years auto pay customer & to be absolutely no consideration at termination of my rental contract is disgusting and only profit focused. Managerial staff at this location has gone from great to incompetent!!!!
LYDARA T | Overall ExperienceI have had the most WONDERFUL experience at this location. I can't say enough about the staff here, especially Ms. Tamicca Rockett. She is so pleasant, professional, courteous, kind, and just a very nice person. It was a joy working with her. When issues arose, she handled them quickly, professionally, and to everyone's satisfaction. If anyone in that area needs a Uhaul recommendation, I'm sending them straight to her. God bless you, Ms Rockett. And thanks for making our Uhaul experience very pleasant and memorable. (And tell "them", I suggest you get a raise and to put you in a position to train Uhaul workers all across the country). Take care... Najmah Qatadah - 8168134827
najmah Q | Overall ExperienceThey younger black girl was nice and helpful
eellinda s | First ImpressionsThe staff was extremely pleasant and comical. The manager was professional, welcoming and what to assist. All questions were answered exponentially and efficiently. So far, this U-Haul facility was exponentially better than some of the others I’ve previously used.
ERIC N | First ImpressionsThe staff or the young ladies that assisted me where knowledgeable and so helpful.
jeanette k | First ImpressionsMs Tamicca was so nice & professional I'll definitely come back and recommend this location
TAMARA H | Overall ExperienceStaff was very accommodating
Jo A | Online Move InMs. Rockett is a professional. Very warm, easy to talk with, and has a way of making a customer not just feel important, but makes you feel like a flesh-and-blood human being. It's this feeling one gets when a person like her strives to feel what she'd feel, if she were the customer. And, trust me, that level of customer concern is becoming very rare. I/we thank her. She should be a customer service trainer.
najmah Q | First ImpressionsGreat customer service and experience 👍
KEIFER W | First ImpressionsThere needs to be a little more of an accommodation for customers with outdoor units in the winter time. My lock froze on me and I couldn't get into my unit for days.
LATONYA G | Overall ExperienceVery NICE PEOPLE AND MANAGER
ANNETTE L | Overall ExperienceIt was convenient and the people was very nice.
SARAH W | Overall ExperienceThank you
ASIA H | Overall ExperienceMiss Tamika was very friendly helphul she was very efficient & made sure i was very pleased and satisfied a big huge thank you to her and all kedzie Uhaul Team
lara w | First ImpressionsStaff is very professional and helpful
ANDREA B | Overall ExperienceYou should offer prorated rates for services ending before the month is over.
Kimberly H | Overall ExperienceAlways helpful and professional even when I dropped the ball! Never felt like I was bothering them when I called or appeared in person.
Beverly H | Overall ExperienceI had the storage unit for 11years and never had problem with staff or facility.
DARLENE E | Overall ExperienceI've had this unit over 6 years , never had a problem with the cleanliness .
LINDA H | Overall ExperienceFriendly environment.
MELISSA D | First ImpressionsI stored items at this facility for fifteen years. During that time I never had a problem. Had 24 hour access daily. It is clean and well maintained. Staff is friendly and helpful. Secure access.
MARY J | Overall ExperienceTamicca was very helpful in checking out my truck. Great customer service!
kierra h | First ImpressionsThe facility was great and so was the staff. My complaint is the contract. Unused rent not being refunded caused me to have to move in a hurry and resulted in me being injured while moving. Before Uhaul took over, the previous owners prorated and refunded unused rent. I’m extremely disappointed and likely will not use Uhaul for future storage needs.
Laurianna K | Overall ExperienceNO COMMENT
ARCHIE R | First ImpressionsVernita is the best!!!!!!!!!!!!!!
PAUL C | Overall ExperienceThe facility was fine. It was always clean and secure. The staff was often rude and not helpful at all. I had a storage unit for several years and therefore my access card became worn and would not work well. I often spent 10 minutes swiping the card many times to open the gate. When I brought this to the attention of the manager, she did nothing. I asked for a new card or perhaps a code. Later on she gave me a code that worked for about a year. Also the fact that the rent kept increasing like clock work was ridiculous considering the terrible customer service.
TAWANNA F | Overall ExperienceThough was busy Brain handle each customer with care and patience. Don’t see that much. Manager of store was helpful as well. That’s the type of customer,customer need and miss
NICOLE M | Online Move InJessica is great goes over and beyond the call of duty making my difficult move a pleasant experience
RAGREDA C | First ImpressionsI love how they do everything to help you in the time of need. Mariah, and her team is amazing & goes above & beyond & is very humble. I appreciate her & her team to the fullest!
jasmine c | Overall ExperienceIf you need a clean and reliable place with people that will help you this is the places, just talk with them, they will help
Sherron s | First ImpressionsMs. Zoe was very professional, informable, very sweet, and patient.We vote her for President.
aaron g | First ImpressionsThe gate at this facility was inoperable for about a month or two with no instructions or information indicating when the gate would be working. You had to go inside to speak with someone to get information. This facility also changed management, the new manager is not as efficient or informative as Ms Vernita. The facility is average.
Bonnie W | Overall ExperienceThey take care of they’re people
Maurice P | Overall ExperienceCall to make payment and the young lady was very helpful.
Quantina M | First ImpressionsVery clean u- haul, been there for 4yrs and didn't have not one RAT DROPPING. I would go there and if I had to, very nice and professional staff. Amelia Taylor
AMELIA T | Overall ExperienceYour staff were very helpful and friendly. I never had a problem getting in or out the gate. I always saw a staff member outside patrolling the grounds every time I came to the storage during business hours.
Roosevelt K | Overall ExperienceI'd didnt like the policy. I'd came the day before the next payment due 10/ 31. I'd told the representative I was moving out that date. She told me I had to move out that day 10/30 otherwise, I would have to pay for another month. Secondly, they auto charge my account last month.They said I'd signed the form, but I'd didn't and she couldn't show me the form on the system. The storage facility was clean, but on the business side unprofessional. Yesterday, at 3:30 I had to rent a van and find someone to move my things within 2hrs before they closed at 5pm. I was very displeased with her professional behavior. Fortunately , I was able to do it.
Glenda t | Overall ExperienceI was told one and upon checking out I was told something else
DIANE F | First ImpressionsThe only thing that I didn’t like was the frequent increase in the price. Other than that, all was well. That was why I didn’t score Excellent.
Leonia J | Overall ExperienceThis location went over and beyond to assist me with my reservation that was transferred to the last minute. They did a awesome job. Customer just know that this location has inside units not all are drive up.
Darena W | First ImpressionsThis facility apparently does not care about the service it provides. Elevators rarely worked. Access gate card consistently did not work and neither did the remote code. Very frustrating.
Michael O | Overall ExperienceThe only situation was the movers were not in proper communication. We were scheduled to move on Monday evening and had to change toTuesday morning.
Sandra I | Online Move InKeep up the Excellent work
TONY M | Overall ExperienceMy vehicle was broken in theft my TV was stolen from my rv mobile home among other things broken glass .
Robert L | Overall ExperienceI had a issue with getting inside the building using my access code but not inside the gate.
Yovonda J | First ImpressionsExcellent customer service on the and in person
Teresa N | Overall ExperienceYour customer Rep at the Markham location were very helpful and courteous.
ben r | Overall ExperienceEverything was great, if I had any feedback to provide it was warmer on the 2nd floor of the indoor storage area. However, there were signs posted stating the climate control would be, I believe between 65 - 85 degrees. The temperature was within that standard at 80 degrees, which was a bit warm while moving. Other than that, everything was clean, simple and the staff were friendly.
Tiffany D | First ImpressionsI love uhual! And they love me back!!!!
kyland j | First ImpressionsI can’t be more satisfied with the service and the staff was phenomenal
Precious E | First ImpressionsThe price has continued to go up year after year. I understand operation costs increase but my price has continued to increase from the price that was on the contract that I signed.
SIMONE T | First ImpressionsWell for the price the access was ok in summer and fall months. But when it snows you have to bring a Shovel to dig your unit out in order to open it. I didn’t like that about my unit #3002
Anthony M | Overall ExperienceMariah Mccoy was excellent
lori s | Overall ExperienceGreat place clean
MICHAEL U | First ImpressionsGood
Marvin H | First ImpressionsMs. Vernita and staff was amazing! Ms. Vernita always went above and beyond! Thank you from her favorite late person.
Karren P | Overall ExperienceStaff was very helpful and great customer service
Sukriat A | Overall ExperiencePoor customer service
Karen P | Overall ExperienceThe workers there made me feel as if I was around family. I got the perfect size unit and all of my things was safe and well monitored. To be honest,I'm going to miss this place
morris b | Overall ExperienceFast& friendly.
JOSEPH E | First ImpressionsThe staff is awesome and the storage was really great for us
Gregory A | Overall ExperienceI’ve had this storage for 8 years it’s always been clean and well maintained if I ever had any questions or concerns Ms. Vernita was always ready to help
Jaime M | Overall ExperienceJust very unprofessional
Candise c | Overall ExperienceThe facility was always clean. And management was wonderful I had my storage unit for two years I had no trouble at all. If I need storage in the future I would choose this facility.
Angela C | Overall ExperienceThe Regional director and the staff at both Markham locations were very courteous and professional. Thank you all for the last minute show of support, it was a rocky start and you smoothed it out. :-)
fern T | First ImpressionsLoading area several times were not well maintained.
Deidra G | First ImpressionsTom & his co-worker were extremely helpful. They answer all my question & concerns. I definitely will be recommending the u-haul in Markham IL to all my friends & family.
DAMIAN W | First ImpressionsIt took some time to get everything lined up, but as it was a Sunday and the computers were running slow it was to be expected. The attendant was very friendly and helpful, and lined us up with a very good outside storage unit. The location is convenient to I-80 and the rates very competitive.
JEREMY M | First ImpressionsElegant and very respectful of my storage
Lo A | Overall ExperienceThe young man Jonathan was more than helpful and very knowledgeable of all procedures. Made sure he was safe conscientious!! Very good.
Toni T | First ImpressionsVery approval will always come back
Raymond A | Overall ExperienceYou guys were a great help yesterday. Thanks!
Daniel V | First ImpressionsAlthough I do not live near this u-haul storage site, I prefer this site because of its quality services. Thanks!
CAROLYN T | Overall Experiencestaff is friendly, helpful. Store front is clean. Ms Vernita was cleaning the surfaces too. i fwlt comfortable being in the store!!
Cathleen D | First ImpressionsInput in a claim because of roaches were in the adjacent unit and my claim was denied . I also took everything out of my storage unit but 2 items and I told them I wasn’t working and I was still being charged. I no longer needed those items and didn’t have any place to discard them.
Vicki W | Overall ExperienceVernita the manager at this location is very good at what she do. She is so professional and is willing to work with you. I would recommend to her service to everyone. Keep up the excellent work.
Lashance F | First ImpressionsGreat customer service
Tamika H | Overall ExperienceThis is not the first time I’ve use this storage facility, and I would definitely use it again. The employees have always been very friendly and professional and helpful I would recommend a friend.
Tonese G | Overall ExperienceI have rented Storage with this facility 3 different times. Each time was an easy and quick process. The Manager is excellent. She has been a great Help each time. I appreciate renting at this facility.
Chantal L | First ImpressionsThe staff at U-Haul was okay. I give it an average rating because the key cards don't last very long and I got tired of purchasing key entry cards. Sometimes the key cards would not work on the entry gate but would still work for the indoor storage entry doors. In the end I found the same size 10X10 interior storage unit for $50 cheaper with $3.000 worth of insurance included. For this reason I would have to recommend friends and family to my new storage provider. Aside from that I did enjoy my stay with U-Haul and I wish you all the best.
Daryl C | Overall ExperienceVernita is very good.
Theretha R | Overall ExperienceShe was such a delight very personable and awesome customer service
LUCILLE W | First ImpressionsVery professional staff, location clean, no problems, no complaints!
Frederick G | Overall ExperienceI really felt that my items where in a safe place thanks.
Vanessa T | Overall ExperienceNever had a problem. The staff was friendly and the unit clean.
Lucille M | Overall ExperienceThe service was great this is the second time I used the u-haul storage good experience every time
SHAUNTAY C | Overall ExperienceVery nice and easy
Wayne o | Overall ExperienceGreat service
Lotania T | Overall ExperienceClean, well lighted, every time I went, I was treated with the utmost respect.
Sabrina C | Overall ExperienceThey were very nice and patient...
Diamond w | First ImpressionsGREAT SERVICE FROM BEGINNING TO END
Eldridge T | Overall ExperienceGood management and staff
Jose m | Overall ExperienceMy interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaul
Phyllis F | First ImpressionsService was professional
JANICE L | Overall ExperienceOutstanding!
Kevin W | Overall ExperienceGreat customer service.
Maria H | Overall ExperienceThey were great
Michael F | First ImpressionsThank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!
debra c | Overall ExperienceI will use them again
Celestine N | Overall ExperienceMarkham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.
LILLIE J | Overall ExperienceGreat
Jasmine G | Overall ExperienceOffice hours should be open on Sundays also.
David P | Overall ExperienceI rented a parking space service was excellent
george w | First ImpressionsVenita is a great store manager.
VONDA G | Overall ExperienceI have been in the same u-Haul unit for 14 years and it’s been great u-haul has good to me and a safe place for me to store my belongings
ERNESTO L | Overall ExperienceThe store manager, Vernita Carter has been outstanding! Very professional and courteous!
SHERRI G | Overall ExperienceNice people.
Teddy S | First ImpressionsThe price was the only issue I had.....
BRIAN C | Overall ExperienceVery nice people
Teddy S | Overall ExperienceThank y'all for being friendly very respectful and yall keep up the good work
Ronald P | Overall ExperienceVernita is extremely kind, courteous and efficient. However, when she is not at the facility, the wait time is much longer. There were times that I did not feel safe because customers were lingerin.
RENITA M | Overall ExperienceI love this one. Ms. V and her staff always are nice and take care of me.😄 I'll never go anywhere else and when ppl ask I tell them go to this location. Thanks Ms. V and staff!!!
Arlisa m | ReservationCustomer service communication should improve. I did not feel welcomed as a patron.
Michael O | ReservationToo costly
JACQUELINE G | Overall ExperienceThe guy there laughed in my face and told me at 3:30pm. That he has no access to the storage area so I can move.Rude!28th I was suppose to move in and couldn't wasn't clean. 30th came and he said that
Gabrielle M | ReservationI was overcharged for fuel when exact fuel was put back into the truck. They also charged me stating truck wasn't mopped out. When it's on camera showing me cleaning truck out.
MICHAEL J | Reservationeverything was all well
elizabeth h | Overall ExperienceSometimes to call in youbwould get a homenworker who didn’t know what was going on. Need better notes and more notes in the system
TAMIKA O | Overall ExperienceMonthly cost is more than other storages in area.
JENNIFER P | Overall ExperienceThe price for a 5x10 is too much, no lighting after dark down the aisles and I moved out on the 24th of September not the 28th.
ALICIA M | Overall Experiencemove out date is incorrect the date was 9.22.2018 Vernita was great very pleasant at all times
MARIA B | Overall ExperienceGreat service help staff
Ramon J | Overall ExperienceGreat place
Alonzo B | Overall ExperienceEverything was great thank you for impeccable service
DENISE D | Overall ExperienceVernita is AWESOME
Denise H | Overall ExperienceMy favorite always come here
mary S | Overall ExperienceMy furniture was ruined. I’m assuming due to the climate or temperature in the storage unit. I ended up having to throw most of my stored furniture away.
ANASIA L | Overall ExperienceGreat customer's service really friendly staff really helpful and nice will keep my business here
DEMETRIUS M | Overall ExperienceNo issues or complaints. Great storage experience!
WENDY J | Overall ExperienceEverything went well, smoothly but quick. Thanks Uhaul 😁
Taweeshe S | Overall ExperienceVery professional and clean
MARVIN R | Overall ExperienceThis facility is great. I've been storing at the Markham location for some years know and have been very satisfied. Thank you to Vernita and staff.
CYNTHIA T | Overall ExperienceNA
MARGARET G | Overall ExperienceThis HAS been the BEST experience over the course of the 2 years I was a customer. The staff was soo friendly and the unit was well maintained. I definitely would recommend others to book with Uhaul!
CHERITA R | Overall ExperienceGreat service!
Charity E | Overall ExperienceI removed my stuff no problem clean and no pest was brought home. Good job.
Diana D | Overall Experience