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Customer Reviews for U-Haul Moving & Storage of Mechanicsburg
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Mechanicsburg
My unit was clean, the building was clean. Over the few months I rented there they had several property maintenance and improvements done (new roof shingles put on, exterior painting ). Staff was always friendly. If I need any of these services again, I will definitely choose this location.
It was sometimes difficult to reach a person at this facility easily.
Maria and her staff at U-Haul Mechanicsburg were flooded with business on Friday, Jan. 15, when I returned at one-way from Fort Wayne, Indiana. They were literally running from customer to customer who needed service and assistance, and did so professionally and courteously. Not only was I returning a 10-foot truck and a obstinate tow dolly (the straps were a bit stubborn), we also need a storage unit assigned in the midst of the chaos. They took care of everything beautifully. I will highly recommend this location to anyone.
Hannah is particularly helpful, knowledgeable and courteous — as are all the other employees I’ve met at the facility. This is a well run operation!
Your Business Services Were Excellent. Thanks for Everything.
All good👍
Everyone was helpful and very pleasant. Thanks, Tony
I took advantage of the free 1 month storage unit offer, after renting a U-Haul trailer. The unit was like brand new and cleaner than many homes. The staff that I encountered in all my transactions were friendly, helpful, and we’ll cross trained. This is a well run facility..
In the process of settling 2 estates, we had a need to shift some furniture to temporary locations because of closing dates on the real estate. The free 1 month storage offered along with a trailer rental was just what we needed. The 10x10, easy access unit was extremely clean and fit our needs perfectly. Just another reason to buy and deal with local businesses. U-haul was there for us in a big way. Your service to the community is much appreciated.
Everyone was very kind and helpful. I wish they would be wearing masks when interacting with customers when not at the cash register area.
Great experience! Friendly and very helpful staff. Easy access. Great location for me. Right size and fair price.
Everyone was so polite, patient and helpful! Truly a great experience!
Hannah was amazing.
Hannah was Great to work with...
Great people, great place.
The guy who helped me at the front was very helpful and friendly.
Seth, and his team went above and beyond to help me in difficult times. I can’t thank them enough for all they did to help me. From getting a trailer, my storage room, and moving out it was a seamless process.
After a poor experience actually experiences (plural) with Grove City, PA Uhaul as well the Call Center Uhaul (lengthy wait times, computer reservation problems, multiple rental pickup locations, wrong fuel level, long wait times, and even damaged and wrong rental equipment) ... It was refreshing to speak with Seth in Mechanicsburg and to work with Hannah and Clayton on check-in and returns at Mechanicsburg... Incredible and knowledgeable staff in Mechanicsburg - I would highly recommend them as a group in Mechanicsburg, but would and will think very long and hard about using Uhaul in general, in other words, I'm going to shop around, even if it costs me a little more to avoid the Corporate Uhaul experience...very little confidence that they can make our.move convenient...
Great experience all the way around. From the guys who set me up, to the nice lady who called and helped me out because there was no lock on my storage unit. They also saved me a big 1 800 junk bill, they knew someone that could help with the items I didnt want. Im glad they went to a good home.
Very professional experience
We had mice droppings on some of our blankets
From intake to finalizing of unit. The staff was easy to work with & willing to answer questions aside from accommodate if need be. Very pleased with rental of truck & unit. Payment process easy to use. Also pleased with correspondence from payment due to updates. Very "pro" the whole way around. U-Haul is the leader in making moving, rental, & storage a less stressful/hassle-free experience. Utilized company in past & present. Will continue due to dedication to customer & service. In closing, Job well done! Thank you for being there when needed. Signed, very satisfied; Samuel Zeiders
They were very friendly and helpful
Staff were always friendly and helpful.
Satisfied costumer
Storage unit was clean, prevent boxes for uninvited guests.
The employees were always courteous and helpful. Moving is stressful particularly when it involves storing belongings. I was in and out frequently over 3 months, and the experience was always pleasent
I haul make the experience of moving my son from Virginia to Pennsylvania much easier than I expected. It was easy to reserve a truck in VA and drive it to Pa returning it there.
Very helpful staff.
Poorly maintained- will never use any “U-Haul” facility nor equipment again!
Very helpful during the checkout phase.
The staff at U-Haul made a stressful time in my life that much easier! Thank you for such a positive experience and making storing and moving as easy as possible!!
Team did a great job. They even remembered me. They were always helpful and courteous. I would highly recommend U-Haul and this facility to everyone looking.
The staff was patient and very helpful in selecting a storage unit and arranging the truck rental. I recommend using this team.
service was great! truck was convenient and without problem. Unfortunately, there was a metal circular piece at the storage that came off of the door upon entering and hit my son
The staff did exactly as they were required in a professional manner. When I asked if I could do something out of the norm, they said No. The annual rates increased higher than the inflation rate.
Great experience. Noah was exceptionally helpful.
Thank you got keeping our stuff safe
My only complaint is that the time left on the contract is not prorated/refunded. One of my units had two days left and the other was paid through the 15th. They should not be rented twice.
Wonderful, helpful staff!
Highly efficient rental process.
Customer service is great.
U-Haul even moved the truck closer to my work location than I had originally booked, making it more convenient! Thank You!
Seth did a great job helping me secure my location. There was a computer error that he worked through. The team overall was excellent.
Knowledgeable, courteous staff, clean, well maintained facility, easy on and of from US 15.
Everything was good. My son in-law handled most of it but not one problem arose. Thank you for making it so easy.
Professional staff, well organized and efficient facility.
Great service.
Your service as usual has been excellent. I continue to be an ongoing customer thanks to you and your staff.
Had a few broken things but it was such a good experience the way your company worked so well with all of us. Thank you
Good location and easy access.
The staff at u-haul are fantastic. They worked and planned their schedule in order to provide first class service, assistance & time management in order to make the process both easy and fun.
Very fine place.
Great customer service. Clean facility.
Excellent facility.
Thanks for good service
Friendly, courteous staff and clean facility. I will recommend U-Haul of Mechanicsburg.
UHaul corporate office gave me a military 10% discount for my recent moving truck rental. I was disappointed to learn that U-Haul Moving & Storage of Mechanicsburg did not honor corporate's promise.
Great service, always busy so a person can tell it is a popular well liked place to go.
Outstanding customer service!
Mary was great and professional !
Everything went dandy.
Assisted with storage unit (larger size needed) change I needed prior to rental. Friendly & accomodating staff.
all good
Great place and friendly staff!
The driver who delivered and picked up my U-Boxes was wonderful, right on time, called ahead, very friendly and helpful. Excellent service both pick-up and delivery.
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