This facility is a very nice and well maintained one. At first we had a 10 by 10 reserved and that wasn't available. We had to pay a bit extra for a 10 by 15, which wasn't ideal, but was still a good unit. I would recommend uhaul for storage simply on the basis of security.Phillip K. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Moreno Valley
Moreno Valley, CA 92553
(Btwn Heacock & Graham)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2021: 7:00 am - 4:00 pm
- 12/25/2021: Closed
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gloria R.
Keep Judy as the manager or make her a general manager. She is amazing at customer service.Kevin B.
Judy is the bestFRENSHAKERNAY H. | Overall Experience
Tank was empty when we took it. But we returned with above 1/4 gas.Bancy K.
I don't think there's nothing u can improve everything was good I rented a dolly for 6 hours I call to let them know it was going to take me 11/2 hours more and it was ok once I return it I was waiting to see how much more I needed to pay but I didn't have toJuan A.
Customer did not leave a comment.Edgar R.
Customer did not leave a comment.Daryll A.
The Facility and Management was excellent. I had two storage units to fill my needs.the rest room was always clean. AND I always commented how clean it was.edward s. | Overall Experience
Customer did not leave a comment.Irma F.
Customer did not leave a comment.Emmanuel N.
The access hours are a bit short extended hours or even extended on payKarina F. | First Impressions
It was very nice and polite people yes I would recommend friends to that local U-Haul very nice folks appreciate themHarry M.
Thank You!!Rebecca J.
Staff were friendly and accommodating very inviting Convenient in the way the facility was set up plenty of parking I will definitely make this my number one place for U-HaulSTEVEN D.
Customer did not leave a comment.Derrick P.
La atenciÃ³n que le dan al cliente es muy excelente y recomendarÃa mis amigos familiares y les darÃa la direcciÃ³n de la localidad muchas gracias por estar allÃ gracias especial Judy Thank YouJuan R.
Great service.Martha M.
Customer did not leave a comment.Alexandria L.
Customer did not leave a comment.Antonio M.
Vehicle smelt like arm pit, dust on the seats. Waited 10 mins at the check in lane, after parking the truck a worker came out and asked me to pull the truck up, I told him I was already waiting there. The guy made a point he went out of his way to check in the truck from the parking spot.Rosemarie V.
Customer did not leave a comment.Sanford H.
Customer did not leave a comment.Angel C.
Everyone and everything was great, thank you for your customer service.Karla D.
Customer did not leave a comment.Andrea M.
Customer did not leave a comment.DENISE C.
Customer did not leave a comment.Johana O.
Customer did not leave a comment.CLINTON D. | Overall Experience
Customer did not leave a comment.Bobby L.
Customer did not leave a comment.Michelle C.
Customer did not leave a comment.Angel C.
Customer did not leave a comment.TAMARA F. | Overall Experience
Customer did not leave a comment.Olivia L.
Customer did not leave a comment.INEZ C.
Customer did not leave a comment.Maria C.
Customer did not leave a comment.Jose C.
Customer did not leave a comment.Unique B.
Worked fine and the personel were great!William S.
Customer did not leave a comment.Farah F.
Customer did not leave a comment.Edward T.
Customer did not leave a comment.Kevin G.
The 3 guys out in the yard deserve a raise! Really nice.JEREMY F.
Customer did not leave a comment.Ana C.
Customer did not leave a comment.Edgar S.
Our unit was ready on arrival and there were plenty of staff to get us through the process of unloading and storing. I highly recommend!Susan M. | First Impressions
Awesome customer service. The were quick. Just one thing make sure to book a trailer in advance this will make the process fasterArslan Z.
Customer did not leave a comment.Susan M.
Customer did not leave a comment.CHAVEZ B.
Customer did not leave a comment.Noah W.
Judy was great!!Vincent H.
Customer did not leave a comment.arturo M.
Great Customer Service.. Thank You U-HaulGlorietta C.
Great place to store your everything..HOSEA W. | Overall Experience
Customer did not leave a comment.sonya G.
It that good place all the employees very friendlyMario P.
Customer did not leave a comment.MARCUS H. | Overall Experience
Customer did not leave a comment.Raul C.
Customer did not leave a comment.Maria L.
All great. Thank youPaul S.
Customer did not leave a comment.Markku J.
Judy, the General Manager was wonderful. Both pleasant and professional. She really took a lot of stress off of me. She answered all of my questions and even made recommendations which made the experience much more comfortable. Will definitely recommend to family and friends.RUSSELL G.
Alexander tello could definitely use some customer service training or be put in a position that is not customer facing. Very very rude, did not explain anything. Will not return to this location due to his service.Angel M.
Great experience. Staff was very helpful.LESLEYANNE B.
The guy that installed the trailer did a terrible job. He was extremely rude and seemed very mad that he was sent to help. He dropped the trailer super hard that scared my child inside my truck. After he was done installing he drove off really fast in one of the rental trucks. He seems very mad at what he's doing and he's scaring people. Again he dropped the trailer on my truck super hard and I don't appreciate that as I take care of my things. Last time I rented a trailer at this location the young man was really helpful and patient. If I see this guy again I'm not renting again.Joseph N.
Customer did not leave a comment.Rebecca O.
Customer did not leave a comment.Jamie V.
Sanitize the truck clean the truck one of your employers didn't want to do the job when I return the truck he told me how to reverse it park it with attitudeAbigail P.
My appointment time was 8-00am and I was checked in at 9-05 am. The worst U-Haul truck I ever drove. Updated driving seat condition to the person at the time of returning of unit.Irfan A.
Our belongings were safe and clean, unit was never broken into and to our knowledge there were no issues with critters getting into our unit. Friendly staff and very helpful. Thank you.SHARON W. | Overall Experience
Customer did not leave a comment.Joseph L.
Customer did not leave a comment.Daniel R.
Customer did not leave a comment.Frank C.
Customer did not leave a comment.ALEJANDRO M.
The professionals at this Sunnymead Blvd. location, are tops!LAMAR F.
The service was perfect and the site was large and easy to navigate. The 6 x 12 trailer met our needs and traveled very well. We wish there was a way to lock the trailer to the hitch during hotel stays and lock the trailer when disconnected. Other than that., we are very happy with Uhaul.Edward M.
Customer did not leave a comment.Jorge Z.
The trailer does not have a tongue jack, spare tire or ramp. On the last day that we were using the trailer, it had a blowout. It took almost 2 1/2 hours for somebody to come out and fix it. If it had a spare tire, I would've changed it in 10 minutes and been back on the road. We were in a very dicey neighborhood and it was not safe. I felt like I could not drive on because of the blown tire. You need to look into some of these things.William M.
Customer did not leave a comment.ERIC T.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.Jaimina C.
explain the vehicle u are renting, special controls etcJohn D.
Customer did not leave a comment.ARIES S.
My service in Moreno Valley, was fast, friendly and efficient.BRANDI S.
Estimate and actual charges not close. Originally shocked by final bill, but realize in this day of "Fees" I should have expected it. Last minute need for truck did not allow me to utilize other options. Next time I will definitely seek other rental options.DAVID D.
Customer did not leave a comment.Syed J.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.Carlos N.
I never received a receipt via the delivery method I requested. Now I see two inaccurate charges on my credit card. I need answers.Carlos H.
Excellent service, very helpful and made the move best possible. Thank you to the U-Haul staffBryan G.
Can't think of anything. I accidentally booked for the wrong day and they fixed it. Both yard men were attentive and friendly. Overall excellent experience. Thank you.Robert C.
Nothing at this momentMireya V.
Easy and everyone was friendly.MARK P.
The entire staff seems attentive, work as a team and are consistent with the policy details with us customers.LAMAR F.
Customer did not leave a comment.Kevin O.
Customer did not leave a comment.RYAN C.
The employee that helped return our truck was very unprofessional. We stated we wanted to take a picture of our ending mileage for our benefit and he became argumentative and kept asking us why. At first he did not want to give us the key back to take a picture of the odometer, after sternly stating it was for our own record he reluctantly allowed us and again kept repeating that he was recording it for us. Very unprofessional.Peter T.
You charge people $15 to return clean but your workers don't clean them outMichael C.
I was there at 7:00am Judy was and the helper. But there was a girl that walk in with a real bad attitude towards been there at work . She was the one that had to help me white girl blue eyes around her 30sJaime A.
Friendly and professional. Thank you for a smooth transaction.JAMES M.
Very fast n easy to get my truck.Glenn H.
Customer did not leave a comment.Carlos P.
Customer did not leave a comment.Sandra S. | First Impressions
Great serviceGONZALO A.
Great place. Judy is awesome!Sean S.
Takes too long to get a rentalDylan M.
Have a drop off area designated with a return employee. Then I would give you 6 stars âï¸Edward A.
Customer did not leave a comment.Fernando J.
Customer did not leave a comment.RODERICK G.
Keep up the good work.Ontoine L.
Customer did not leave a comment.ROBERT E.
Customer did not leave a comment.Rita B. | Overall Experience
Customer did not leave a comment.REBECKA N. | Overall Experience
Customer did not leave a comment.RHONDA R. | Overall Experience
Customer did not leave a comment.Leilani G. | Overall Experience
Customer did not leave a comment.Ricky S. | Overall Experience
Customer did not leave a comment.Andrea S. | Overall Experience
Customer did not leave a comment.Roberta J. | First Impressions
Clean and friendly staff!Kenia M. | First Impressions
Customer did not leave a comment.Patricia B. | First Impressions
Customer did not leave a comment.JESSE P. | First Impressions
Closing access to your storage unit at 7:00pm is too early.Andrea S. | First Impressions
Everything when smoothly everyone was helpful and friendly. Great job.Oliver T. | First Impressions
The owner (per name tag) was super helpful and extremely niceLORELYN L. | First Impressions
Customer did not leave a comment.Brianna C. | First Impressions
MANAGEMENT OF THE FACILITIES ARE GREATedward s. | First Impressions
Customer did not leave a comment.Daniela S. | First Impressions
Customer did not leave a comment.Ricky S. | First Impressions
I like the unit being indoor for climate control purposes.Phillip K. | First Impressions
Customer did not leave a comment.Shaterria G. | First Impressions
Customer did not leave a comment.Selina G. | First Impressions
When I used my card to have the big door to open it didn't work had to fit in a regular door to enter with my belongings made things take a little longer then it should.TINA P. | First Impressions
Customer did not leave a comment.Stephanie N. | First Impressions
Customer did not leave a comment.Areona C. | First Impressions
Customer did not leave a comment.Latisha B. | First Impressions
Only one worker behind the counter, long line, workers there but not enough workers behind the counter. The man was rushing to get finish tobhelpbthe next person that I felt bad keeping him, that I forgot to get boxesVictoria C. | First Impressions
Customer did not leave a comment.william p. | First Impressions
Customer did not leave a comment.Helen B. | First Impressions
Customer did not leave a comment.Steve H. | First Impressions
Kind, courteous, and professional.Martin E. | First Impressions
Very customer service keep up the great jobGeorge J. | First Impressions
Staff excellent, computers SUCK. Staff unable to complete registration which required me to return the next day to sign paperwork. Need to read alerts in vehicles, mine said "Oil change immediately".LINDA C. | First Impressions
This was a very pleasant experience, I was able to rent a storage space quickly, purchase things to help my move, salespeople were knowledgeable, friendly & I would tell friends to use U HALL.MAJORIE T. | First Impressions
Josie was great! So helpful and friendly :)Tricia B. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!