Great experience
GARRETT B. | First ImpressionsSelf Storage Units in Moreno Valley, CA, 92553
U-Haul Moving & Storage of Moreno Valley
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I got to the facility around 7 pm to move my stuff into the storage unit, but was told the facility is closed. I told the employee, that the Uhaul app said they closed at 10 pm, he stated that it was incorrect. We had to leave with the uhaul truck and inconveniently move the stuff into the storage unit the next morning, and also the truck in.
adrian w. | Online Move InThe units were very nice and the staff was very professional
DAVID L. | Overall ExperienceVery friendly and helpful.
chamay l. | Overall ExperienceGreat, very convenient & the staff was very professional & informative. The facility was clean and nearby. Happy with my overall experience will recommend & made the whole moving process much easier !
Maria O. | First ImpressionsI really love it!! How easy and fast was the process
Angelica A. | Online Move InEverybody was very professional.
DAVID L. | First ImpressionsThe unit a inferior unit and didn't specify that. I never put anything in the storage.
Sosena P. | Overall ExperienceAccess Hours are only available during office hours, which was really inconvenient as it was the reason to choose the storage unit in the first place. Customer service from a certain employee was poor as they were condescending and didn’t help me at all. The manager here was kind and understanding and helped me get the storage size I needed even with limited availability.
Ryan G. | First ImpressionsIn August 2018 when i first got the storage room no problem payment on time even doing covid pay my bill on time in 2021 that's when it started to get crazy didn't want my niece to hav access to the storage room she been on my list of proof authorization to go in there and they still wouldn't let her go in there at the beginning I told them I get my disability money on the 3rd of every month and I can come in on the 4th of every month and pay it no problem from August excuse me September 2018 come forward all of a sudden when my niece started paying the bill that's when problems started happening U-Haul went back on their word but it's good she said she took everything out and closed account so I don't have to worry about helping her pay the bill no more and whenever use U-Haul ever again I'll find another company if I ever need a service like that ever again and I wish I can give you a bad rating
kevin L. | Overall ExperienceMy storage was way in the back with no doors to access. $80 a month was a little too high for the size storage I had but other than that it was ok
Sheila S. | Overall Experience