Customer Reviews for U-Haul Moving & Storage of Muskogee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Muskogee

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Donald J. on

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I’m satisfied

Michael M. on

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Customer did not leave a comment.

Richard R. on

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I told the technician about the trailer coming off the hitch and he said the other side didn't hook up correctly. He said they would take it out of service to check it out.

MARCUS S. on

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My reservation said furniture pads were guaranteed, when I got to the store there were no pads. The worker worked with me.

Kathryn K. on

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Customer did not leave a comment.

Christopher R. on

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The check out was horrible. Wasn't given the price quoted, ($75.00 higher) and I asked the rep was tax included in the quote. Had to ask the guy how to unhook the traier his reponse was you can see it on a video, but persisted and he finally showed us. Guess I should be glas they had a truck. The check in was outstanding. The lady allowed me to drop the trailer off 2 days before the truck, she was professional, helpful, friendly and courteous. Told us where ti find a room to rent..when I came back to return the truck she was great again. Even lent me a broom to clean the trailer out. Overall the experience was ok but will not refer anyone to the place in Moskogee, OK

Larry L. on

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Sion W. on

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Great staff and super storage space. Thanks for being so helpful.

Stephen K. on

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Melissa J. on

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angela M. on

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The gentleman that checked in my trailer. He was very professional. Very helpful. It was a kind face after A two day move.

Melissa P. on

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Destani W. on

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Have utility Dolly’s at this location. I was very pleased with everything else but I really needed a utility dolly and the closest one was Norman

Darrell M. on

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christopher h. on

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the staff is great!

Stacy T. on

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James J. on

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MAGEN L. on

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I have 3 different charges to my card from uhaul, I hope they credit back to my account. Our final bill was only $77 and I’ve got over $280 in charges pending.

George F. on

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Blake T. on

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Be clear in the details of the contract that's being signed.

James J. on

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Lloyd R. on

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Karen C. on

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Very pleased with the service. No waiting to be helped.

Kathryn K. on

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Kenadee H. on

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horece W. on

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Vernon A. on

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Amanda P. on

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marcella L. on

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Clyde Y. on

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customer service was good, no waiting, convenient location, service was thorough, trailer was attached well to my truck

Jason E. on

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26’ U-Haul truck did not have air conditioning when trucknwas picked up by my nephew. Does this location not check vehicles when they are returned?

John W. on

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The staff and workers were very friendly and knew how much stress moving can be and went out of their way to make gaiety and calm thoughts before the chaos began. Thank you from my heart. Your professionalism was fantastic.

James C. on

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Gary Z. on

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When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don't

Robert L. on

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Very helpful with all my needs excellent customer service

tamara m. on

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I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

Lori B. on

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The employees were very friendly.