Customer Reviews for U-Haul Moving & Storage of N Richland Hills

7505 reviews

8221 Blvd 26   North Richland Hills, TX 76180
(S Of Harwood Rd)

(817) 656-2005

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 656-2005

8221 Blvd 26
North Richland Hills, TX 76180
(S Of Harwood Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great people!!

Ramiro L. 
Rating:
5.0

Had trouble with online rental. Had to go inside to rent truck. Online return was very easy.

Ed A. 
Rating:
5.0

Have been here several times, as it it is not far from where I live. This time, as always, the service by employees was great. All the best. Thanks.

Edward S. 
Rating:
5.0

Customer service was great even when busy they got me in and out with the equipment I needed they did a great job thank you

Daniel B. 
Rating:
5.0

Andrew was incredibly helpful, efficient, and courteous. I have only received exemplary service from him and others at this location, to the point that all my moving and storage needs will go through here.

nick p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Everything was perfect

Tito A. 
Rating:
1.0

Customer did not leave a comment.

Eddie M. 
Rating:
2.0

Customer did not leave a comment.

JOE P. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

My overall experience with Uhaul was great. Diane and her team accommodated my needs when I requested to make last minute changes to the reservation. Diane was knowledgeable, professional, and timely with ensuring that a 15' van was available. I highly recommend this location.

CHARITA D. 
Rating:
5.0

AWESOME ~ Day 2 of move and associate took the time to give me my total due because I exceeded my estimated miles a little. The ENTIRE CREW at this location is AWESOME - won't go anywhere else after this experience!

Michele M. 
Rating:
5.0

Customer did not leave a comment.

Matt M. 
Rating:
4.0

Customer did not leave a comment.

VALERIE C. 
Rating:
5.0

This location was very spacious and the people working were extremely helpful and friendly and obviously knew a lot about their jobs. We were in and out very quickly. They even expressed appreciation we did the pre-check-in online.

Alica M. 
Rating:
5.0

Quick and easy

Christine W. 
Rating:
5.0

Great employees. Thanks. Bruce

BRUCE L. 
Rating:
5.0

All associates were super helpful and friendly. Would highly recommend this location.

MATTHEW B. 
Rating:
4.0

While the truck preform very well the outside was dirty hadn't been cleaned in several uses. The inside was clean and comfortable.

Robert H. 
Rating:
5.0

The employees were friendly and fast.

CAROLYN S. 
Rating:
5.0

AWESOME! Even to the point where I was limping towards the door at drop off because I forgot my phone and employees noticed me even though it was a BUSY, BUSY Saturday and didn't make me walk the whole way ~ Moving is a Sport --

Michele M. 
Rating:
5.0

Had the best experience and we will definitely use y'all again. Thank you so much for everything!

Richard H. 
Rating:
5.0

Customer did not leave a comment.

yalonda r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia A.  |  First Impressions 
Rating:
5.0

Great staff, eager to help.

Nyosha J. 
Rating:
3.0

Customer did not leave a comment.

Kristen D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Larry J. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

These ladies are awesome. Love their energy and feedback.

CARMENLEXA Y. 
Rating:
5.0

Dont change

Adrian T. 
Rating:
5.0

This location was wonderful, it was the problems I had before I got here that I'm not happy about.

Cassandra T. 
Rating:
5.0

Didn't interact with anyone here. UHaul technology is quite amazing. Location verification and real-time photo uploads were very convenient

YOUNG K. 
Rating:
3.0

One tire was low on air pressure Trailer was pretty old and beat up

VALVIN G. 
Rating:
5.0

The guys at the front counter were awesome. They were very polite, nice, friendly and very knowledgeable. I had a great experience with this uhaul facility, all due to its employees. Thank you.

CATHERINE O. 
Rating:
5.0

Great service!!

Helen M. 
Rating:
5.0

I have used this location in the pat and continues to provide excellent service

Gus P. 
Rating:
5.0

Customer did not leave a comment.

Serenity T. 
Rating:
5.0

Andrew and Jaron represent great customer service and certainly make the bar high for others to reach.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

MOLYSACK S. 
Rating:
5.0

Customer did not leave a comment.

ALLAN S. 
Rating:
4.0

Customer did not leave a comment.

Mickey A. 
Rating:
4.0

Return was super fast. I did not get compensated for my trouble in picking up at a location 160 miles from home and charged extra for fuel.

MICKEY A. 
Rating:
5.0

Very professional

ROBERT S. 
Rating:
5.0

Hire 1 more person to help customers on the inside

Tennille W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Great customer service

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Thomas T. 
Rating:
1.0

First can stop over charging people telling them the rental is 19.95 a day but turn around and charge a weekly rate 200.00 plus tax coming up to 340.00 for six days plus adding extra miles on there Tab in the truck I had was dirty I had to clean it out myself when it was giving to me so next time yall want to over charge customers make sure the truck is clean gees

Erica C. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Friendly and quick staff!

CASSIDY M. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
5.0

Customer did not leave a comment.

Ashlee T. 
Rating:
4.0

My uhaul truck I rented made me feel that my safety was in jeopardy. When pressing f the brake the storing wheel and the truck with shake uncontrollably. I told the worker at the facility but he just said ok.

MONIQUE M. 
Rating:
5.0

Andre was great !

Laura R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Lenya R. 
Rating:
5.0

I needed a truck to haul my in-law's belonging out of their home. Some items were packed placed into a storage unit. Some items were packed up and brought home with us. This truck made everything so much easier. Given a 12 hour notice of the move the staff was very helpful in renting the perfect truck of our needs. This is not the first time we have rented and hopefully if we need a truck in our future it will not be the last.

CONNIE P. 
Rating:
5.0

The online experience was painful. Was not very user friendly.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Gentleman at drop off was very quick and friendly.

Clarence H. 
Rating:
1.0

Customer did not leave a comment.

Steven G. 
Rating:
4.0

Customer did not leave a comment.

MARJORIE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeramy C.  |  First Impressions 
Rating:
5.0

Everything went as smoothly as possible and the three associates I interacted with were very good at their jobs and take pride in providing friendly customer service. I knew I would run late due to heavy rain storms and called to let them know. I was told to take a couple extra hours at no charge. How great was that!

RUSSELL S. 
Rating:
5.0

Customer did not leave a comment.

Dorthey T. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
1.0

My whole moving experience was horrible bc you guys messed up the truck. When we got there to pick up the truck we couldn't find it the entire experience was just bad

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Jarad B. 
Rating:
4.0

I ordered blankets but they were not in the back of the truck. I would have had to go into the store to get them and I did the check in via mobile phone. If they had my truck reserved, why had they not put the blankets in it?

JAMES M. 
Rating:
3.0

No comment

DENISE W. 
Rating:
5.0

Customer did not leave a comment.

Felicia H. 
Rating:
1.0

First of all when we walked in to pickup our uhaul. The lady at the desk immediately yelled at us to put on a mask. We didn't have one with us and asked her if she had one and told us no you can leave and go buy one across the street and come back. So right before leaving i asked her how do we do online pickup and she acted like she didnt want to answer me so i asked again and she rudely told me just look up the app and enter your info. She was extremely rude and acted like we inconvenienced her. We then went outside and tried to do the app which wasnt working. Then a very nice gentleman worker brought over a mask and apologized for the way the lady was with us. My husband went inside to pick up the keys and dealt with the ladys crappy attitude again. She also gave us the worst dolly. It barely would roll. I would not use this location ever.

Jason L. 
Rating:
2.0

8:00AM online reservation did not work through the app or website. Had to wait until 9AM until the place opened. We got there at 9AM, doors were still locked. Asked u-haul associate, who was moving cars, for help multiple times and they just kept moving cars and walking around the parking lot. Vehicle had no problems but customer service at the majority of u-haul locations is awful and seem like you have a culture problem. Planning to move to a new house at the end of the month and will do everything possible not to use U-haul for any of it.

HINES V. 
Rating:
5.0

Keep up the excellent service!

Stanley B C. 
Rating:
5.0

Customer did not leave a comment.

Victoria C. 
Rating:
5.0

Customer did not leave a comment.

Ngozi O. 
Rating:
5.0

Very friendly service!

Reuben M. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Derrick J. 
Rating:
2.0

Customer did not leave a comment.

Samantha C.  |  Overall Experience 
Rating:
1.0

The lady was very rude. We needed a drop hitch because our truck was too high for the trailer, the bumper was on the ground. So i got a 7in drop hitch which would make the trailer level. She comes out and says i dont know what im doing and says i only need a 2 in drop and that she wont rent to us with the 7in drop hitch. So since i needed the trailer asap i went with it. It made the towing very difficult because the trailer was not level. All of the stuff that i stacked in the front ended up falling over because the hitch was too high. I was not pleased with this experience and i will probably not use this company again.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

LAUREN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Storage had broken glass inside it when I moved in. Employee that checked me in saw it but just left the mess. I mived out three weeks later, checked out, cleaned unit, removed lock and turned in card. Then I get a bill with a late notice attached. I called and I was told someone would call me back. A week later I have heard from no one.

STEPHEN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEITH D. 
Rating:
5.0

Customer did not leave a comment.

Susan F. 
Rating:
3.0

The woman who helped me was fine. There was another woman working there who was rude and obnoxious. I would not employ her, there are too many people out there who need jobs. How much business does she chase off??

Danny N. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Tristyn H. 
Rating:
5.0

Customer did not leave a comment.

JASON K. 
Rating:
5.0

This store was very organized and my wait time was none at all. Super easy and the truck and trailer we rented were In great shape—overall great experience.

Valerie H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Great service. Kind attendants

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Grace A. 
Rating:
5.0

Customer did not leave a comment.

Aaron G. 
Rating:
5.0

Staff friendly and extremely helpful. Was nice that they handled everything. Will definitely recommend to family and friends. Excellent experience.

JAMES STEVEN W. 
Rating:
5.0

Very helpful crew no recommendations fir them.

MARTI S. 
Rating:
5.0

Terry and another lady was soo patient with me and helped me a lot. Great employees!!

MYRANDA S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD LEE J. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
3.0

Customer did not leave a comment.

JOEL G. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Staff was very friendly and helpful!

Robert S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL A.  |  Overall Experience 
Rating:
5.0

I wish I had been reminded that they already had a lock in my storage unit before I bought one form the store inside. But I’m going to see if I can do a return on one of the locks.

Christina P.  |  Online Move In 
Rating:
5.0

While I don't like to think about how much money I spent on storage these past several years, I was highly satisfied with this Uhaul facility. Thank you for keeping my stuff safe.

FREDERICK P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfonso O.  |  First Impressions 
Rating:
1.0

We moved my son's apartment into a unit over four years ago. When we recently came to get his stuff, we found a U-Haul lock in a slot next to the lock we put on. When we asked the staff, they said that they did not have the key and that the U-Haul lock was required. He said he had been working there two years and they always require that lock. When I told him that we were not required to get that type of lock when we moved in, he said it was required back then also. Obviously he was lying as he was not there four years ago and I was. I called Diane, the manager to see if they had a remedy but alas more terrible service as she never called me back. Probably too embarrassed by there blatant incompetence. We had to call a locksmith to have the U-Haul lock removed for $173. I would never use this location and warn everyone to stay away.

Donald M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REYNALDO B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sasha S.  |  Overall Experience 
Rating:
5.0

We changed from a smaller to a larger room. Very happy with the whole upgrade process. It was quick and efficient.

RICHARD H.  |  First Impressions 
Rating:
4.0

No one really answers the phone at the local center and often you have to wait in line for a long time

sandra b.  |  Overall Experience 
Rating:
5.0

I have used this UHaul as my storage unit for years simply because they provide a safe storage facility plus the customer service is very good. I moved from another storage facility years ago to this one and have never had a problem. Again, it is a safe place to store your personal and/or business equipment.

MICHAEL GREGORY G.  |  Overall Experience 
Rating:
5.0

Thank you

Debra M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KY Z.  |  First Impressions 
Rating:
5.0

The two guys working the front were AWESOME & so friendly! I wish I could recall their names, but they were working on 01/29/21, in the afternoon, around 3:30 p.m. Thanks again for AWESOME Service, great Customer Service really goes a LONGGG Way! Sincerely, Ryan

ryan m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary W.  |  First Impressions 
Rating:
4.0

Open a little earlier and little later would fit the average worker. You did have some AC issues early in my stay. I understood that you did a daily walk thru to see if locks were on, people had vacated, etc. That is what I was going on by leaving my card in my spot.

Mary H.  |  Overall Experience 
Rating:
5.0

Excellent customer service was provided by every employee. Will highly recommend this location.

GREG M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Basha Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley Ann F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyunna T.  |  Online Move In 
Rating:
1.0

I've used uhaul many times and this experience has by far been the worst. Pick up location was amazing . The staff was helpful, polite, courteous and friendly. They were above amazing with customer service. The drop of location was the worst experience I have ever had with a business ever. The location itself was clean and tidy. Jarom/ jason not sure exactly his name. ( Light blonde/Reddish fuzzy hair in a bun on his head, wore orange bandana) and the the other man who Claimed to be the assist manager by far worst customer service from those two. You never tell or talk down to your customers. The assistant manager wouldn't reprimand his employee from be obstinate after I asked him several times to stop speaking to me. I even called Diane Talley.....useless ....she just wanted me to use online. I had to continue to tell her employees to stop telling at me so I could even speak to her. The way to this store is run is absolutely ridiculous. I will be calling and filing s formal complaint. They had one employee that went above and beyond to try and fix the situation. Angel May. He apologized even said he was sorry that I shouldn't have been treated like that. You definitely need to go through clean house and hire more people like Angel May. He was really great when the rest of your staff is by far the worst customer experience I have ever experienced.

Samantha C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven D.  |  First Impressions 
Rating:
4.0

Local U-Haul folks couldn't have been better. The company needs assistance with its computer system. I tried twice to get auto payment established. Both times failed (one cost me as overdue charge) and the other cost me a trip to your facility to establish when the system didn't function.

Jerry s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany M.  |  First Impressions 
Rating:
5.0

Diana and crew were wonderful.

derek p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claudia t.  |  First Impressions 
Rating:
5.0

Great employees at this store

Austin C.  |  Overall Experience 
Rating:
5.0

Always had great service and they would resolve any issue I had. Ty again

Michael S.  |  Overall Experience 
Rating:
5.0

I would like to say that the staff here at this facility is very friendly and knowledgeable. This is a great group of employees.

Thomas A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rita f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

guadalupe a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard M.  |  First Impressions 
Rating:
5.0

Very helpful staff and we received everything g very quickly.

ERIC THOMAS B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shari b.  |  Overall Experience 
Rating:
5.0

Andrew went above and betting to help ME. He is a truly great assett to your business. Thank you Andrew for the help when I could not step into the dock, you kept from falling and hurting my self.

Jimmy T.  |  First Impressions 
Rating:
4.0

Mgr is very helpful and pleasant to do business with. The young lady that assisted me was also very helpful. The Male employee is unprofessional and rude each time I've had to deal with him.

Ricki F.  |  First Impressions 
Rating:
5.0

Great customer service!

Norton B.  |  First Impressions 
Rating:
3.0

Waiting to talk to staff can be way longer than needed. Renting vehicles takes way longer than what I need when I need help with a storage unit. Higher price than other options in the area.

ROGER F.  |  Overall Experience 
Rating:
5.0

Excellent facility. Clean, good security, easy access. Staff is very helpful.

Jodie H.  |  Overall Experience 
Rating:
5.0

This was my first storage rental. I had a very good experience.

Terry B.  |  Overall Experience 
Rating:
5.0

No comment.

Pete S.  |  Overall Experience 
Rating:
5.0

Excellent .

marjorie h.  |  Overall Experience 
Rating:
4.0

The improvement suggestions I would recommend are: 1) more staffing on weekends 2) quit increasing rent for long time storage renters. It should actually be incentivised to reduce rent w/ longetivity

sandra b.  |  Overall Experience 
Rating:
4.0

Clean storage unit, plenty furniture dolly wich make easy, the only thing though is the yellow bar between the concrete is dangerous I felt my self because you have to put you foot there for unpackin.

marjorie h.  |  First Impressions 
Rating:
5.0

The girl that helped me was patient, knowledgeable and professional. You better hang on to her. She is an asset to your company.

Barbra S.  |  First Impressions 
Rating:
5.0

Overall it was good

Armando V.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly even with assisting me in closing out a storage contract I'd had for 17 years.

HAL G H.  |  Overall Experience 
Rating:
5.0

Professional staff

David S.  |  First Impressions 
Rating:
4.0

The ladies at the desk at the Blvd 26, North Richland Hills Location on Saturday, August 31 were extremely helpful. Unfortunately, I did not write down their names.

Linda B.  |  Overall Experience 
Rating:
5.0

I have been very pleased with the service at this U-Haul facility.

chuck w.  |  Overall Experience 
Rating:
5.0

Thank You

Teresa B.  |  Overall Experience 
Rating:
5.0

Quick and painless. Made our move very easy. Thank you.

Randall M.  |  First Impressions 
Rating:
5.0

Great service

Tyrone G.  |  First Impressions 
Rating:
5.0

Had no problems. clean

HALLIE F.  |  Overall Experience 
Rating:
4.0

I experienced a great welcome from employee Viver White. She helped me through my process. Overall a good job

Armando V.  |  First Impressions 
Rating:
5.0

Employees were very prompt and polite. The amount of free carts were plentiful and made our move exceptionally quick! Moving is never any fun so thank you all for a pleasant experience

Jocelyn E.  |  First Impressions 
Rating:
2.0

Staff always seemed to busy to help customers inside. When you would call, their phones were always forwarded to main customer service. Prices too high for storage room you received.

James H.  |  Overall Experience 
Rating:
4.0

Direct phone access...Messages left at the call center were unanswered. I left multiple messages, no reply. When I was able to go in, the person I spoke to said he didn’t know how to check to check VM

Katrina R.  |  Overall Experience 
Rating:
5.0

Thank you for your services

SAUNDRA C.  |  Overall Experience 
Rating:
5.0

Your team could not have been more helpful in taking care of my needs. They greatly exceeded my expectations. Thank you.

Brian C.  |  First Impressions 
Rating:
3.0

Decent storage for a decent price. Pay extra for 24 hour access.

EMILY R.  |  Overall Experience 
Rating:
4.0

The staff was friendly. I had a little trouble moving out since I wasn't living near the unit (500 miles away) and they wouldn't cut my lock off for the moving company. It all worked out in the end.

LESLY E.  |  Overall Experience 
Rating:
4.0

Agent on duty was very helpful. I've used your service before and was always pleased.

Jackie B.  |  First Impressions 
Rating:
2.0

Noticed there was pests feces from mices in my unit, mentioned it to the manager at the time which was last year and nothing was done. Items were damaged from the flood.

TIFFANY F.  |  Overall Experience 
Rating:
5.0

Nice work for everyone here , I had no issues and they all made us feel welcome !

scott s.  |  Overall Experience 
Rating:
5.0

The employees here are awesome and very helpful! Clean location and tons of space.

Zachary T.  |  First Impressions 
Rating:
4.0

Very friendly staff

michelle c.  |  Overall Experience 
Rating:
5.0

The staff was great live them will come back again again

CATHY J.  |  Overall Experience 
Rating:
5.0

Employees very courteous and the facility very clean.

Perry S.  |  First Impressions 
Rating:
4.0

Access was confusing - told I had to "check-in" by some and I didn't by others. Call button by door never worked and at times the automatic door seemed to not work properly. That was my only complaint

Bradley A.  |  Overall Experience 
Rating:
5.0

Great service

Bernadette B.  |  First Impressions 
Rating:
5.0

Staff was always really friendly and willing to help. You have a great team at this location!

Logan B.  |  Overall Experience 
Rating:
5.0

Personnel was helpful & professional. Good value for the prices. Thank you.

Jennifer G.  |  Overall Experience 
Rating:
5.0

Thank you for making everything convenient and working with me anytime I had an issue.

Gordon P.  |  Overall Experience 
Rating:
1.0

I moved my things out of this storage facility in August. I keep receiving emails and phone calls, telling me that I am late on my rent. Now it appears that you have put my move out date in November.

DEBBIE J.  |  Overall Experience 
Rating:
5.0

Thank You! Everyone was courteous, responsive and very customer oriented And I really appreciate the Very clean bathroom within the storage unit building!

Teresa B.  |  Reservation 
Rating:
1.0

The staff was friendly but not helpful. I had a unit there for 2 months. I would have stored by business materials there for years if my experience wasn't so terrible. I had NUMOROUS issues there!

kelly l.  |  Overall Experience 
Rating:
4.0

Friendly staff, very helpful too! Made my move easy! Thanks uhual, I would definitely come back again!

Kendra d.  |  Overall Experience 
Rating:
5.0

Convenient and affordable.

Crystal M.  |  Overall Experience 
Rating:
2.0

No one has any customer service skills. Additionally, if the manager is the only one that can do certain things then that is a failure on the manager to properly train.

Javier A.  |  Overall Experience 
Rating:
5.0

great

Melissa G.  |  Reservation 
Rating:
5.0

Friendly, courteous staff

DAVID W.  |  Reservation 
Rating:
5.0

Good staff!

Onesimo N.  |  Overall Experience 
Rating:
3.0

A bit expensive for the mediocre service. I appreciate the help of the storage locker, but there were a lot of confusions with the staff that added extra stress.

Enrique R.  |  Overall Experience 
Rating:
4.0

For now the space that I was, I will rat it above average because I have not moved in yet. Also I was told that the first one month was free, when I visited one of your locations on 81 I was not told.

george a.  |  Reservation 
Rating:
5.0

I loved it

NIChOLAS R.  |  Reservation 
Rating:
4.0

thx

Alex D.  |  Overall Experience 
Rating:
5.0

The staff was always polite and ready to help

PATRICIA Y.  |  Overall Experience 
Rating:
5.0

The staff was very helpful whenever I had a question or a problem. I had the unit for abt 2 1/2 years during 2 moves and was always pleased with the condition of the storage areas each time I went in.

RUTH C.  |  Overall Experience 
Rating:
5.0

Everyone very helpful so far so good

Donette F.  |  Reservation 
Rating:
5.0

The staff was very friendly and super helpful! Everyone was so nice! They made it really easy to access the U-Box.

Amanda C.  |  Overall Experience 
Rating:
5.0

Great facility with friendly team.

Kenneth B.  |  Overall Experience 
Rating:
1.0

The staff seemed as though they did not know what they were doing. I had to wait 30+ minutes past my scheduled pick up time to receive my Ubox. Staff were essentially clueless. The manager was great.

kelsey t.  |  Overall Experience 
No reviews have been submitted for this location.

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