What a GREAT Manager and customer service
Trailer Rental & Towing in North Richland Hills, TX at U-Haul Moving & Storage of N Richland Hills
Moving to or from North Richland Hills, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in North Richland Hills, TX 76180 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in North Richland Hills, TX
Cargo trailers in North Richland Hills, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of N Richland Hills!
Utility trailers are perfect for towing large or oversize cargo in North Richland Hills, TX 76180. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of N Richland Hills provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in North Richland Hills, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in North Richland Hills, TX online today!
Trailer and Towing Supplies
It was not cleaned. For us being in a pandemic I figure you guys would take this seriously because we are trying to give y'all business. I ended up wiping down everything with a disinfecting wipe and it was dirty! I took a picture of it. I'm glad i did this because I had my little brother with me to help me move his bed we got for him.
I'm not at all pleased with how I was treated at this location drop off. The staff was rude, condescending and outright horrendous customer experience to say the least. I came in to drop off the cargo trailer after driving 18 hours and 1200 miles. So I was already a little groggy but I had forgotten my mask. As I entered the store counter the gentleman and I use that term loosely because he was anything but a gentleman says "do you have your mask?" I replied "no, I don't do you have one, I've forgotten mine, I just came in from a long drive and I didn't even think about my mask." He replies "well my corporate managers are here so I need you to go get one and I'm not giving you one, I don't care where you're from Virginia, Texas wherever you should know yo have a mask" I replied to him " you do not have to be rude to me and talk like that to me just because I forgot my mask. " I exited went toy truck and hot my mask. In the mean time another associate who witnessed how I was treated came out and handed me a mask. I caught his name it was Angel May. Very nice young man and apologize to me for how the other guy spoke to me. The rude man I cannot remember his name but he has redish fuzzy afro like hair in a ponytail bun. Very rude, I don't know how you would have such a disrespectful person infront of customers. I'm a director of sales for a major company. I would have fired him for the way he treated me if I was his boss. Further more that goes for the assistant manager there as well. Those two were the rudest u empathetic and in my opinion racist men I have ever dealt with. As a woman of color first. I do not appreciate any man talking to me the way you so called manager did. Not once did he listen to my concerns. He just immediately dismissed me when I was trying to explain that I did not appreciate the way his employee was treating me. Further more the red head nappy fuzzy pony tail employee who's name I cannot remember continuously sat there yelling at me as I was trying to talk to your assist manager. Then I tried calling your district manager on the phone Diane Talley. She was absolutely the worst. Kept telling me she wanted to help me online. I just paid $300,drove 1200 miles for 18hrs to be seen in person to get what should have taken 30 minutes or less to do... Took 2 hours. The entire time I'm trying to talk to Diane the 2 men that treated me so disrespectful sat there and yelled and talked over me while I tried to tell Diane Talley what the issue was I repeatedly asked them to stop talking to me that I was trying to address her with my issues and I was done. I even asked her"" is this how you let you employees treat your customers....I'm trying to talk to you and you hear this constantly berating me in the back ground!" I have asked that corporate contact me immediately!! I am very upset... The only employee there that was a complete asset to your company was Angel May. That gentleman was amazing. He knows what happened he heard that red head fuzzy nappy pony tail guy and the supposedly assistant manager completely disrespect me. He apologized and was the only one to empathize with the way I was horribly treated.
The ladies at reception we kind professional and expedient.
They only problem I have with this location is that when returning equipment after hours it's very difficult to find a spot to put something especially a trailer because the parking areas are jam packed. I realize it's the nature of the beast given the location constraints, but it's still a bit of a pain when I was forced to deliver to this specific location even though I know from past experience that nighttime drop-off can be difficult. Sunday nights the worst, yeah I get it.
Terry was the best person I have ever worked with at U-Haul. Terry made my uhaul experience incredible and I really hope management notices his effort. Will go out of my way to use this particular U-Haul location!!
They gave me a truck the was jumping out of gear and cutting off
The staff was great. Super hard working, friendly and knowledgeable. They seems to really care about their jobs and the success of U-Haul.
I had made my reservation online. I reserved a furniture dolly. When I arrived to pick up the equipment I was told there were none available. This was very much needed for what I was moving. It created a major issue with my move.
Very busy location. But all employees made me feel I was the only 1. Only u haul I visit. Ty to all the employees at this lication
Mileage expense is too high at 99 cents/ mile.
I wish this location had more applicance dollys in stock
It seemed like the return was all about what was going to make the guy receiving the return job easiest instead of service to the customer.
Massive uhaul facility with people to help with your return
#1. Veteran's discount.
It may help to have a sign for drop-off. This location is pretty large and it was confusing to know where you should park the rental.
Had to sit outside for almost 20mins before I was helped for equipment return.
This location was excellent, all the employees I interacted with were courteous, knowledgeable, and helpful..
everything was great. checking in, the equipment, checking back in.
Was a great experience. Almost effortless on my part. Great service.
The picking up part was easy and very good .. it was the dropping off of the truck was a horrible experience. Drop off was at 7:30 am.. and nobody was able to assist me.. did not have the contract at first and had to return to get it.. the person that was finally available was rude and very dysfunctional this caused me to return the truck later than possible.
My reservation showed a truck available but when I arrived I had to go inside and couldn't do it via a mobile as it said there wasn't one available. I would also like back the refund for the 5 miles you overcharged me for. I even told an associate and the mileage I used was 21 instead of 20. On my receipt, it showed the mileage ending in 8 instead of 3. Let me know how you'll fix this or I'll be coming in on Monday.
Angel was excellent. Very friendly and VERY professional. He made sure that I was happy when I picked up and checked in. Thank you, Angel. The man who was the manager today was GREAT. I had an issue with my trailer lights that he tested for me and found that I had blown a fuse in my truck. Great service from both of these young men.
Good and fast customer service
Experience started out rough at another location, but they were able to find what I needed at this location and sent me here. Terry was great both in check out and check in.