Customer Reviews for U-Haul Moving & Storage of Nashville

844 reviews

506 Fesslers Ln   Nashville, TN 37210
(Customers can not leave vehicles on site)

(615) 736-5231

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(615) 736-5231

506 Fesslers Ln
Nashville, TN 37210
(Customers can not leave vehicles on site)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Propane exchange
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

jennie n.  |  Overall Experience 
Rating:
5.0

Friendly, courteous, and professional staff assisted during the rental process, which was quick and easy.

Mark M. 
Rating:
5.0

Nothing about moving is enjoyable, and I believe most people will agree with me on that. I have used this location twice this month and the Team that works there are excellent. They all have a great attitude and smiles during pick up and drop off. When I need a truck for something else, I will be back. C. Mitchell

CHEL M. 
Rating:
5.0

Customer did not leave a comment.

Lucas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leanetta M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John G.  |  Overall Experience 
Rating:
5.0

The van I rented was clean and ready to go. Only issue was that it said oil level low to add oil.

John G. 
Rating:
5.0

Customer did not leave a comment.

GINA K.  |  Overall Experience 
Rating:
5.0

The Fesslers Lane location is nice, neat, and clean. The staff was friendly, knowledgeable, and professional.

Janell G.  |  First Impressions 
Rating:
5.0

Customer Service was excellent, I have used U-Haul several times before in other states, and this was the most efficient team by far, and vehicle was clean and ready to go when I arrived. My return was handled very efficiently too. Thank you.

TODD H. 
Rating:
5.0

Customer did not leave a comment.

Devin B.  |  First Impressions 
Rating:
5.0

They were very quick and helpful

Andrea C.  |  First Impressions 
Rating:
5.0

Clean, well organized move in process, agent is extremely helpful & knowledgeable

Diane M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

billy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHEL M. 
Rating:
5.0

Very helpful and polite.

ingrid c.  |  First Impressions 
Rating:
5.0

The online process from the app wasn't the best

Manuel C. 
Rating:
5.0

Friendly, knowledgeable staff. Great experience.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
5.0

Daniel the manager did a great job helping us with all details.

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

JEREMY L. 
Rating:
1.0

I use this location to go from Lewisburg back to Nashville I drove to Nashville to pick up the U-Haul do U-Haul was in very poor shape half of the driver seats missing it's been wrecked it's got the tire light on it drives like a log wagon I feel that this was a salvage truck from a junkyard that I got the girl that put me in the truck was so sweet she was top-notch I give her all credit today when I call to let them know that I was running a little behind the lady I didn't catch her name but she was very disrespectful and rude she told me if I did not have the truck back by 1:45 that she will call the customer that's needing the truck and tell them that they're getting their $50 refund back and then I was going to be paying the $50 to them at the U-Haul place I told her that I'm doing what I can I'm having to do this by myself and she's pretty much did not care I told her that I would send pictures to U-Haul that I have of this truck she didn't care do what you got to do she was not a very friendly lady and working for this location and working for U-Haul is going to run people away there's other companies out there that can help out but if you're going to go to U-Haul and that's how you're going to be treated it's not worth it it was not worth my hundred and $165 that I paid

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BABAFEMI AYOKUNL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANESHIA B. 
Rating:
4.0

I like the Max-Security, Access convenient hours in the Morning and Afternoon. I hope that U-Haul have more Self-Storage throughout Tennessee. Happy Customer!

Patrina J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andream H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nathan w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alfreda j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaun W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patrina J. 
Rating:
5.0

Customer did not leave a comment.

BABAFEMI AYOKUNL R.  |  First Impressions 
Rating:
5.0

The staff, Daniel and the young lady who checked us back in provided exceptional customer service. These are the type of people that are worth keeping! Our vehicle was fine however there were some broken interior items that we had to point out before we left the lot. Daniel handled the issue very professionally. Other than that the vehicle was in great shape and drove like it was new. As uhaul locations go this one was the cleanest, easiest to use, and the most trustworthy that I have experienced. We will definitely go back to this location the next time that we are in need of a vehicle, moving supplies or storage.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

JOHNA V. 
Rating:
5.0

Customer did not leave a comment.

William M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherita S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mark A.  |  Overall Experience 
Rating:
5.0

Very clean and staff was polite

Robert G.  |  Overall Experience 
Rating:
5.0

The assistant who helped me rent the vehicles made it easy and was quick. Aisline did an Amazing job. Would fully recommend her for anyone who needs assistance.

CALEB G. 
Rating:
5.0

Customer did not leave a comment.

LENORA N. 
Rating:
5.0

Customer did not leave a comment.

Nekisha B.  |  Online Move In 
Rating:
5.0

Excellent customer service, Very ACCOMMODATING. Took care of all my needs.

Daniel F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elijah G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charlotte s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ieshia E.  |  Overall Experience 
Rating:
1.0

I paid for a dolly and never received it. They made me go to another location and pick it up after I got home and opened the truck.

Mallary H. 
Rating:
4.0

Heather runs a tight ship. The only issue we had is with U-HAUL’s booking platform not properly matching the down stream location information. We had booked a larger space that was not available before we could move in. Even the day before when Corporate had helped us the correct units were not reserved. Heather went out of her way to take care of us.

Christopher G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anders H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sean H.  |  Overall Experience 
Rating:
5.0

The van smelled like smoke, covered in pet hair and back was dirty

Stacey F. 
Rating:
5.0

polite fast and helpful

barakat s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimbark M. 
Rating:
5.0

Customer did not leave a comment.

Candace H. 
Rating:
5.0

Customer did not leave a comment.

Eric R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christyn B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan H. 
Rating:
5.0

Friendly staff, clean facilities, easy of access to move things in no problem

Lucas M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victor C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LeNece J.  |  Online Move In 
Rating:
5.0

Great service

KEVIN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler J.  |  Overall Experience 
Rating:
5.0

Quick and easy process!! Was able to take care of everything online and pre-registration was a time saving process! We had originally reserved a pickup truck, but due to changing weather needed a cargo van, no problem!! Great experience all around! Wonderful staff!!

DANNETTE M. 
Rating:
5.0

Nothing!!! Amazing service, truck, and equipment

Jacob H. 
Rating:
5.0

Heather is top notch in customer service; something you don't see much nowadays! Hats off to such a dedicated employee/ Manager!

randy S. 
Rating:
5.0

The staff is extremely helpful, the facility safe and clean. All things stored were in perfect condition and the overall experience very satisfying. I would use this facility again.

cathy m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alyssa C.  |  Overall Experience 
Rating:
4.0

The parking needs to be better Othereise a great place to store

Randy B.  |  Overall Experience 
Rating:
5.0

Heather Poore was professional, courteous, informative and helpful. Couldn’t ask for a better check in experience.

Douglas B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

ERIC M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany p.  |  First Impressions 
Rating:
5.0

The UHaul storage unit was clean and well maintained. The facility was air conditioned and the staff were polite and professional and when I needed to change to a bigger unit, they found me a close one to the one I was moving out of so it wouldn’t be hassle. They were very accommodating. If I ever need a storage unit again I will definitely come back.

Fanell P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEVEN J K. 
Rating:
5.0

My pickup location was changed at the last minute, with insufficient and unclear notification. Also, when I returned the vehicle (as a 1-way drop-off) there was apparently no record of it in your system, even though it was noted on my original receipt. This caused a lot of confusion and made me late.

MICHAEL H. 
Rating:
4.0

Customer did not leave a comment.

Paula U. 
Rating:
5.0

Customer did not leave a comment.

Paul S.  |  First Impressions 
Rating:
5.0

Toni and Corey were excellent.

Chad G.  |  Overall Experience 
Rating:
5.0

Manager was friendly and helpful

GUELAY E. 
Rating:
5.0

Customer did not leave a comment.

Deborah B.  |  First Impressions 
Rating:
5.0

My Experience was great.

Franklin S.  |  Overall Experience 
Rating:
1.0

Truck was not cleaned out— previous driver left used cigarette in cup holder. The entire truck cab smelled like smoke. Truck was not filled with gas. Truck had about 1/4 of a tank left. Overall, very bad experience and will use a different company to move next time

Andrew M. 
Rating:
5.0

Nice facility overall I would like it to be 24hr access

monika d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antonio R.  |  Overall Experience 
Rating:
5.0

Manager was wonderful

Melissa N.  |  Overall Experience 
Rating:
4.0

Needs more parking access at times and more moving carts

Darrell B.  |  Overall Experience 
Rating:
5.0

Convenient and east to pay on-line staff helpful

Craig C.  |  Overall Experience 
Rating:
3.0

i did not order cdw for 25$ . the manger she will put it back on my credit card . have not recieived yet.

Antonio B. 
Rating:
3.0

I was told I could request 24-7 Access to my storage unit. Well when I called last night no once was Able to help

Joseph O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyra S.  |  Overall Experience 
Rating:
5.0

The Staff at the Nashville 1st ave area were awesome. Great service. Please rebuild their office soon.

kevin c.  |  Overall Experience 
Rating:
5.0

Great place and awesome staff, especially Toni!

DARREN J.  |  First Impressions 
Rating:
5.0

Teresa, who works on Saturdays is kind, friendly, helpful and has a great sense of humor - we had a couple issues with the right storage unit and the access card, but she handled them with kindness and is a true professional. A great team and a super secure and clean facility are a winner!!

TIM P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

LaQueshia B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

Ashelie D. 
Rating:
5.0

Customer did not leave a comment.

Jessica T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Nothing at this time.

MONICA M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH R. 
Rating:
5.0

Customer service was beyond expectations.. especially after my last review. I really appreciate this company

Candace H. 
Rating:
4.0

Customer did not leave a comment.

DEANA B. 
Rating:
5.0

Customer did not leave a comment.

Daryl S. 
Rating:
5.0

Staff was very friendly and helpful.

Myles P.  |  First Impressions 
Rating:
4.0

They were able to accommodate us at Perry much the last minute. Very polite employees.

SUSAN M. 
Rating:
5.0

Customer did not leave a comment.

BATASHA L. 
Rating:
5.0

Go over the contract. To make sure people understand.

Kalenzo M. 
Rating:
5.0

N/A

Katrina N. 
Rating:
2.0

The location is not good. Almost no parking available. Whatever they use to clean the windows inside is not good. Could had trouble seeing through windows at times. Staff was good.

Karen R. 
Rating:
5.0

The staff is so friendly and gracious.

Charles M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cyntrale J. 
Rating:
5.0

Customer did not leave a comment.

Landon C.  |  First Impressions 
Rating:
5.0

Was impressed by the Clean facilities and pleasant, helpful staff.

David Z. 
Rating:
4.0

Customer did not leave a comment.

Antonio R.  |  First Impressions 
Rating:
5.0

Staff handled the fact that 2 of the 3 elevators were down due to storms very well. Techs should really have been here for them and customers sooner than tomorrow

Christyn B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charity L.  |  First Impressions 
Rating:
5.0

Called with a question after I left but the national number had a long wait and would not connect me directly. we had an excellent in person experience

Martin P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEILA T. 
Rating:
4.0

Customer did not leave a comment.

charles M. 
Rating:
1.0

Spotty cell signal to complete check out, van had tire pressure indicators light on the whole time and ignition had to be jostled a ridiculous number of times to finally get the key to turn - feel disappointed to have spent my money.

DANIEL D. 
Rating:
4.0

The staff was very professional even during Sunday’s crowded hours.

Phyllis W.  |  First Impressions 
Rating:
5.0

Keep your valuable employee Tim! He is amazing!

Janice O. 
Rating:
5.0

Customer did not leave a comment.

Charnell E. 
Rating:
2.0

TOTAL SCAM! THE RENTAL SUPPOSED TO BE 19.95 A DAY AND I END UP GETTING CHARGED IN MY. AND ALMOST $120 AND I CALLED CUSTOMER SERVICE AND THEY JUST DON'T GIVE ME AN ANSWER WHY I WOULD NEVER USE THEM AGAIN IN MY LIFE

Liliana B. 
Rating:
5.0

Heather at the Fesslers facility was awesome and very helpFull. Hope she is taken care of by the company as she is a an asset, for certain.

SEAN M.  |  First Impressions 
Rating:
5.0

Great customer service everything was awesome

CHRISTOPHER F. 
Rating:
4.0

Automatically assumed truck side view mirror was our fault before looking at our condition report at beginning of rental.

Sydney H. 
Rating:
2.0

The rep that checked me in was in personable and did not give me the furniture pads or cart until asked and practically threw the cart at me

SHEILA T. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

INGRID C. 
Rating:
5.0

Great service at front counter.

INGRID C. 
Rating:
5.0

Everything went smoothly and quickly with no problems. The woman helping us was helpful and nice. Great experience!

JERI HUGHES M. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth K.  |  First Impressions 
Rating:
5.0

Heather was incredibly nice and helpful. Would recommend using this storage facility because of her.

Brett A.  |  First Impressions 
Rating:
5.0

Heather is great! We appreciate you more than know. When we come back we wil rent from you again

Alaysheia G.  |  First Impressions 
Rating:
5.0

Great gal at the desk! Great experience thanks!

Beverly G. 
Rating:
5.0

Customer did not leave a comment.

DARNEISHA A. 
Rating:
5.0

Customer did not leave a comment.

Adamantia S. 
Rating:
5.0

Customer service was exceptional! The truck I rented was awful…over 105,000 miles and honestly scary to drive one the interstate.

SUSAN S. 
Rating:
5.0

Amber was very professional and helpful. Would definitely go to this location again.

CATHERINE S. 
Rating:
5.0

Customer did not leave a comment.

Candace H. 
Rating:
4.0

Prices was not quite right

BRENDA J. 
Rating:
5.0

staff was very friendly, patient and helpful. It makes such a huge difference in the overall experience.

GEORGE D. 
Rating:
2.0

My reservation was for 11am. I helped my elderly neighbor as she waited for an ambulance, so I arrived at 11:10. The woman was helping someone else, but the guy didn't seem concerned about helping me until I asked. Even though I had submitted my license info online, it was 12:11 by the time I was checked out. The woman ridiculed me for being late, even though I explained my circumstances. I was on a very narrow time frame, as I had asked another neighbor to help me unload the dresser on his lunch break, and I ultimately made him late to return to work. I didn't want the insurance, as American Express covers it, but at that point she pretty much said it was stupid to not take it, and I was in too much of a hurry to confirm with Amercian Express. It cost me $106.74 to pick up a $298 sofa.

Laurie N. 
Rating:
5.0

Good place for Moving truck rental , staff professional work on your contract with nice help we . Thank you .

Dung T. 
Rating:
5.0

Customer service was spectacular!

AMANDA L. 
Rating:
5.0

Customer did not leave a comment.

Dana C. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN L. 
Rating:
5.0

Great manager!

marissa m.  |  First Impressions 
Rating:
5.0

Heather was awesome, great service. Thank the Lord for the complimentary flat dollies.

Adam H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

starlietta g.  |  First Impressions 
Rating:
5.0

Heather does a phenomenal job running this facility and making folks feel at home.

Alan Dale A.  |  First Impressions 
Rating:
4.0

The swipe once to start the day and once to exit the building was not clear enough. Room itself was very clean as if we were the first renters which was a nice surprise.

Mark C.  |  Online Move In 
Rating:
5.0

onsite staff were quite pleasant. I fail to understand why there exists the necessity for three contacts for an $8 furniture dolly rental.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Carleigh F. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P.  |  First Impressions 
Rating:
4.0

Need more employees available to help people.

Voncile H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JORGE O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve S.  |  First Impressions 
Rating:
5.0

Nothing. All great

Charles M. 
Rating:
5.0

Friendly and efficient

SILVIO C. 
Rating:
5.0

The manager and the woman training with her were very kind and welcoming! Talked me through everything as this was my first experience with storage lockers!

OLGA S.  |  First Impressions 
Rating:
5.0

Site manager, Heather, was great. Courteous and professional. She was training a new employee, but there was no delay with getting me checked in quickly.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

Tahye P.  |  First Impressions 
Rating:
5.0

Heather and each associate I spoke with was helpful, caring and knowledgeable. They were extremely helpful and efficient at resolving an issue I had with the unit size. I was wildly impressed with the cleanliness and security of the facility.

cathy m.  |  First Impressions 
Rating:
5.0

The Unit we needed was too small. We were able to get a larger unit on the spot and with no waiting. Very friendly staff and accommodating!!!

Amy J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TYLER G. 
Rating:
5.0

After a long hard move Heather was terrific and the Angel Bob who happened to be making a delivery was extra special and kind when my movers left furniture in the loading doc elevator lobby. A word of caution to anyone with BIG LONG sofa, the turns on 3rd floor would not accommodate move in, however, Heather located another unit immediately that was easy access and HIGH ceiling. Angel Bob helped me deliver to the new unit with ease. Thanks to all at U-Haul ...

Vicky B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CURTIS G. 
Rating:
5.0

Heather was the sweetest!

Maria H.  |  First Impressions 
Rating:
5.0

I can't think of any way to improve this location. The two ladies there where the most polite and courteous I have dealt with in any business I've been in for a very long time. Absolutely wonderful experience. Thanks for having such nice ladies there

MARTIN J. 
Rating:
5.0

Customer did not leave a comment.

Quisha R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clifford J. 
Rating:
4.0

Easy turn in over the phone after hours. We turned the truck in 10 hours ahead of schedule. Dealership was well lit and very clean. So much better than where we picked the truck up. I had to personally clean the inside of the vehicle once I got it so I turned it in way cleaner than I received it.

Susan C. 
Rating:
5.0

Toni and Heather did a wonderful job of getting us a van to rent and helping us with a storage place as well. Great work!

Jack B. 
Rating:
4.0

Customer did not leave a comment.

TYLER H. 
Rating:
5.0

Customer did not leave a comment.

Brenna D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NIA R. 
Rating:
1.0

Customer did not leave a comment.

Ronnie G. 
Rating:
3.0

Los of Hidden Fees

GUSTAVO D. 
Rating:
5.0

Customer did not leave a comment.

Daryl L. 
Rating:
5.0

Customer did not leave a comment.

RALPH F. 
Rating:
4.0

Your systems sucks but most of your people try to service the customer reqardless

RICHARD M. 
Rating:
1.0

When customers return rentals during business hours, the final inspection should be conducted then and there. My rental apparently had two inspections, one while I was returning the vehicle and a second after I left that resulted in a $75 fine. With no way to defend myself, having already begun a move several hundred miles away, I had no choice but to take hit. If the business had said something while I was still at the facility, it might have been a different story. Ultimately, it felt a bit like I was being scammed out of extra money, whether that was the case or not.

Robert A. 
Rating:
5.0

Mrs. Toni, Tiffany and John are the best people i have ever meet in a uhaul facility. Its clean they are professional and kind people thanks guys u really made me feel at home.

TONIA K.  |  First Impressions 
Rating:
4.0

The two gentlemen working were very friendly and helpful. Probably the best experience I've ever had at Uhaul.

CAROLYN H. 
Rating:
5.0

Awesome Customer Service. John is the Bomb! Give him a raise...

Brandie B. 
Rating:
4.0

Website should beeasir to navigate for reservations. It was frustrating spending all that time, and have it not show when I arrived to pick up the truck.This was quickly resolved by David in a very professional manner. I had to wait one more day to get what I needed, but, it all worked out in the end.

Daryl L. 
Rating:
5.0

Great service Thank you

STEFAN P. 
Rating:
5.0

The manager was very friendly he gave me Options walked me to my unit and even assisted getting my truck backed in correctly to unload. Great customer service!!!!

Mahogany S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASONJA F.  |  First Impressions 
Rating:
5.0

Staff were extremely helpful

neal f.  |  First Impressions 
Rating:
5.0

Toni was absolutely amazing. She was extremely nice, very professional, well spoken, knowledgeable, and went far above and beyond what I was expecting. Her attitude and pleasant nature made me feel at ease and comfortable with my choice in uhaul. I definitely made the best choice with you all. Thank you.

John M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chuck S.  |  First Impressions 
Rating:
5.0

Very pleased with my experience! Everyone was so nice & helpful. It was very busy, but the two employees we’re getting the Customers in and out.

Catherine P.  |  First Impressions 
Rating:
5.0

The facility at the Feesler was very clean with the staff cleaning constantly. The staff was assume John was a Great help.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle L.  |  First Impressions 
Rating:
4.0

Parking is a concern. Storage units are too tall to fully utilize.

David w.  |  First Impressions 
Rating:
5.0

The staff is very helpful and super nice Facility is spotless Parking is horrendous with a uhaul trailer

charlotte s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alex P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shayne W.  |  First Impressions 
Rating:
4.0

Tiffany very freindly and helpful thanks to her for help and info

James T C.  |  First Impressions 
Rating:
5.0

Nicest storage facility i have ever been to

Robert A.  |  First Impressions 
Rating:
2.0

I have a lot to say but I’ll run out of room. The parking and unloading area is so very inadequate, making the experience unbearable. This has been the worst experience I’ve ever had with U-Haul and would not recommend any Nashville TN U-Haul Storage to anyone. I have spoken to customer service about my experience with everything including the fact that the original facility in Nashville did not have a unit available for me even though I had a reservation and she saw it in the computer. I was there with a 26 foot truck and hired movers to empty it. She said there was nothing she could do and told me to try to get one at UHaul on Fesslers. I moved from 580 miles away and had to scramble to find a place to store my things. Costumer service offered a $30 gift certificate to use for any UHaul product or service.

Stormy W.  |  First Impressions 
Rating:
5.0

All of the staff was kind and provided the information to enter, exit and all questions asked. I could have rented at another facility for less money but I have always had a good experience with U Haul and now using them for my storage in my new home state of Nashville.

Jane S.  |  First Impressions 
Rating:
3.0

Though the lobby was busy because of the disaster, the staff was still able to be optimistic and helpful.

Ashley C.  |  First Impressions 
Rating:
5.0

Staff was super friendly and walked me through the whole process. It was my first storage rental after a move and it couldn’t have gone any smoother. The 2 ladies who were working when I came in were both amazing. It was the end of the month and the place was packed with returns, rentals, locks having to be cut off, etc. I had reserved a unit that was way too small for what I had to store. They got me in the perfect sized unit and walked me through everything. Kudos to uhaul for hiring such amazing people! I was in hospitality management for over 20 years and the way these employees handled every situation in a super timely and professional manner was beyond impressive. I highly recommend this location!

Christopher P.  |  First Impressions 
Rating:
5.0

A very easy process to rent a storage unit. The staff was very helpful and the facility is very clean and seems very secure.

Beth A.  |  First Impressions 
Rating:
5.0

Very good service

sandra b.  |  First Impressions 
Rating:
3.0

The company had great storage options, but lacked in the parking/load and unload zones.

Joshua W.  |  First Impressions 
Rating:
4.0

Convenient and staff was very accommodating!

Janice H.  |  First Impressions 
Rating:
5.0

My rep was awesome. He really made my experience better

Melissa W.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top