Customer Reviews for U-Haul Moving & Storage of North Bergen

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Bergen

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damion f. on

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Need to be more accurate when it comes to customer need.call costumer service multiply times to make sure everything was on point they no help

Eleni T. on

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Hemant K. on

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Kim w. on

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DONALD B. on

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Everything went great

zolma n. on

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Woody H. on

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don't plan on staying there while they install. I was told on the phone that I can wait, but they neglected to mention that the half an hour installation will end up in 3 hours. I waited an hour and took a taxi (round trip) later on. Other than that, the installation, the courtesy, the people - all perfect.

Ruperto B. on

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Very nice treatment and fast service.

BERNARD P. on

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david r. on

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Everything looks great except one thing - don't push customers having them give you a alternate phone number to call and bother others - strictly for one reason: some of them simply may not have the alternate number, but some of them don't want to be bothered! Please take this note into the consideration!

immer r. on

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No robarle ala gente, rente mi carro allí el domingo 4 pm lo entregué alas 7.pm fueron cuatro horas y m cobraron desde las cuatro asta las 2 pm del siguiente día son unos rateros

Tehila V. on

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We specified we needed the 95" x 56" x 83.5" Ubox. The rep confirmed that was what we were getting. The rep dropping off the box confirmed that was the size. Instead we received the smaller T&U model. I called and could not get anyone to help resolve the issue. We chose the Ubox because of the size and were delivered something else. This made our move very challenging. We we not happy.

Joesphine A. on

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The worst experience I’ve ever had in life in general. I’m going back to this location just to give them a peace of my mind. Wrong straps wrong hand truck. Bad service never let anyone of my friends go to this location. And I’m about to tell everyone on all my socials networks.

BRIAN S. on

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ROBERTO G. on

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Exelent service fast and cordiality

Eddie L. on

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WILLIAM V. on

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I reserved a pick up truck and car transporter a week earlier. When I got to the location neither was ready. And I was forced to answer questions that I already had answered prior. This caused me to run way behind schedule. The company should ask for an alternate telephone # when reservation is being made not when customer gets to location to pick up items. Not to many people are awake at 7am to answer a call from U Haul on the weekend.

George T. on

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Sam C. on

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Had to go to East Orange and get the wires, then head over to north bergen to get it installed. After that we went back to east orange to get our trailer, only to find out that they had no trailer. Despite asking east orange location yesterday and this morning that I was to receive my trailer at the east orange location, my trailer location was in east Rutherford. Basically, in total for my hitch installation and trailer reservation, I had to make multiple trips and waste a lot of my time and energy. Wait times were incredibly long at each of the locations I was in.

Rafael T. on

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cesar a. on

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Good!!! Ezcelent services Thanks.

steven w. on

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painless and easy!

Juan Carlos S. on

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Thank you guys for.ur help

Ricardo O. on

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Stephany N. on

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jaime v. on

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pdro m. on

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Thabaly V. on

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Rick V. on

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Rebecca P. on

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Amazing customer service - Each and every member. Super Sweet, first time at this location. Will definitely recommend

Richard H. on

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Shivanand j. on

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Excellent staff and facility. Loved the way there dealt. Will definitely recommend to others.

rafael v. on

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Raymond M. on

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Professionals in managing the work flow from reservations to pick up and drop off

VIVIAN Q. on

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Pick up and drop off were fast. Very capable personnel working here.

Edgar G. on

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SHAWN B. on

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ANTHONY R. on

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Hard to find. Lower storage section should have a sign telling people where to drop off moving trucks.

Zeila F. on

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DONALD B. on

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Rebecca P. on

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katherine r. on

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SY E C. on

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Special.....

shirley l. on

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Jose G. on

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Kevin C. on

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JUAN O. on

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william p. on

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Troy W. on

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debora y. on

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Everyone was really helpful and kind! Thank you!

jose s. on

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The air accondition doesn't work.

Iris L. on

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Mehmet N. on

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Drop off after hours was a bit confusing. Better instructions on where to park the vehicle would be helpful.

guillermo q. on

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Maria M. on

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Álvaro P. on

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DENIZ P. on

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My pick-up time was 10.00 am. I was supposed to be in "D" and driving to home at that time. I was set with the counter and ready to pick-up the car at the pick-up location at 9.57, I waited till 10.12. Apparently the truck I was supposed to get was hitched to a trailer and was not ready for me. It should have been. This caused me nearly a late move-out fee. Also the mistakes in my bill is like a bad joke.

Hector C. on

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Jeffrey M V. on

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I was pleasantly surprised by how efficient and friendly this place was. I rented a truck and a storage unit. Everything went flawlessly.

Jeffrey V. on

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MANUEL F. on

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Wilson V. on

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This was so easy to do. They bring you a grate thats very clean. You pack it up real tight. They pick it up and away it goes. Im planing to do it again in a few months. No pressure.

Quinten M. on

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Make sure to call when box arrives

ki h. on

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Mark O. on

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I paid for insurance so I should not have had to go through the process of uploading pictures where I disagreed with the condition of the truck. In the end you application wouldn't let me upload pictures so the attendant took pictures and we didn't do the normal checking procedure where I use my cell phone.

David G. on

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peidong y. on

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Friendly and efficient staff.

robert g. on

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Arnold M. on

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bernabe c. on

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Everything is good.service.equipment and time.im very satisfied.tnks.

jairo g. on

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The customer care clerks are not very familiar with customer Should be better if They act friendly

JUAN M. on

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Good service and excellent person

Sung A. on

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Guide a customers about the EZ pass

kenneth b. on

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Michael was great at the North Bergen location. Very professional. I will definitely use this location for all my rental needs.

SEAN G. on

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Robert R. on

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JUAN O. on

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kristal b. on

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Very horrible service... it’s not my first time renting a Uhaul or renting out a storage unit from this place and it’s the first time I had a horrible experience with the Uhaul renting truck

PABLO G. on

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douglas m. on

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This is a nice servise

Byongwoo P. on

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They said there were dents but were not sure if the damages were done by me or not. I didn't hit anything of course but it took them 45 minutes to confirm that the dents had nothing to do with us. I think it's essential that they know the status of the trucks before they pointed out.

Paul P. on

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Awesome team and experience!

Johanna C. on

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I always rent from this location, all employees are very friendly and they also do a good job. Definitely I will go back.

LOU T. on

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Lazaro G. on

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James B. on

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Had to return the truck..half full because the first truck had a faulty transmission. Both trucks had almost 100k on odometer. Your staff was courteous, but I had to repack truck by myself. Also... half tank of gas is not fair. Very difficult to judge a half tank. I believe that Consumer Affairs would agree that it allows you to gain several gallons of gas on every haul. I have had better experiences at this location.

erick d. on

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YADIER R. on

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david r. on

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Excellent location and the staff, much appreciated!

Julio V. on

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James V. on

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Destiny E. on

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Patrick B. on

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I dropped off my trailer in the pouring rain after hours. I found an open spot, dropped it, checked out with the app - it was great!

Andrei Z. on

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rasheed m. on

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they dopped off the u-boxes on schedule and picked it up on schedule.same at the new address.no complaints.the prices quoted were the prices charged.thanks u-haul

George f. on

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john v. on

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erik b. on

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carlos a. on

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Roger K. on

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TELL CUSTOMERS THAT IT US ILLEGAL TO PARK OVERNIGHT ON THE STREET — ESPECIALLY WITH MULTIDAY RENTALS.

Nicole Z. on

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Did not return the money, after it was suggested. I was told it would be refunded in 5 minutes next I learn 5-7 days.

Edilberto P. on

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Alexis C. on

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Great crew and friendly

mario a. on

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Excellent good

Mark B. on

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Excellent customer service!

Paul L. on

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IRENE E. on

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It was a great experience.

cheikh alioune t n. on

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Yesenia S. on

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Everything was great, the only thing that would of made it excellent was if i had gotten the one free month at the beginning instead of as the second month.

Sharlene F. on

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This was my first experience ever using U-Haul and I want to say that it was not a smooth one at all. I picked up the truck at around 4:15pm and although it was self check out there was an actual person in the front and she didn’t look like she wanted to be bothered (blonde curly hair) As a first time user of this company it would have been nice for her to be a little more helpful. She prompted me to just follow the instructions and to go outside and find my truck. You can only imagine the frustration of walking outside and being bombarded with thousands of trucks. After looking around for a few minutes, a nice gentleman (I wish I knew his name) helped me find the truck located in area CCC. If it wasn’t for him I would have still been looking for the truck today. So I want to thank him for being kind and super helpful. Took him 4 seconds of his time to help me and he deserves that recognition. I used the truck for my move and upon returning the truck, it was a nightmare. After spending, 6-7 hours moving my stuff from jersey to the Bronx, I was greeted with about 7 trucks BLOCKING the entrance and exit of this location. I had to wait 1 hour to get in and then while inside someone blocked me to come out for another hour. After moving all I wanted to do was go home but I had to get on the phone with customer service to ask what I should do. All in all, as convenient as the truck was to use, this location needs to have a better drop off area for their trucks, the experience I had yesterday was unacceptable. I hope it’s fixed immediately moving forward. I was also charged for a dolly that happened to be inside of the truck and I didn’t realize until I got to my destination. I didn’t ask for a dolly as my family had one in their home already. Thank you for your time. Sharlene Felix

Julio V. on

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martha a. on

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pamela j h. on

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When I started the process on Saturday I informed the one woman that I needed to switch out my rental for the van . She immediately said that one wasn’t available . Deanna who was right next to her told her to look and she gave Deanna a face . Deanna was able to switch the vehicles . The first woman shouldn’t be in customer service .

Juan H. on

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Uhaul in North Bergen is the best. Location is always clean, team members are really nice and genuinely helpful. This is not a coincidence. Micheal the manager keeps his store running well. He is customer conscious and I have seen him talk to the employees he manages. He treats everyone with respect. This is what makes Uhaul North Bergen a great store.

Alexander A. on

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gilberto i. on

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Angel P. on

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John M. on

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Sandra G. on

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felix c. on

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Buen equipo de trabajo. Muy buen servicio

Fernando C. on

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All excellent

Delfino M. on

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The service is excellent

Roger K. on

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david r. on

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Always the best!

frederick t. on

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You did a great job! Thank you!

Judy C. on

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I rented a truck today at the north bergen, nj location. A woman by the name of Valentine Rivera helped me. Valentine was very nice and helped me get the truck real quick. Thank you to Valentine for being so sweet and quick!

Luciano E. on

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The best place to rent any equipment I’m very satisfied

tracy t. on

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The girl at the counter was very nice.

Rose T. on

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It was a great benefit to be granted a free month of storage with my rental. Unfortunately, I am unable to afford anything longer. The staff was attentive, personable and professional.

frederick t. on

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The representative who helped me was excellent. She was friendly and informative; really, just a wonderful individual. Thank you!

ilka c. on

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Valentina was a big help! She was very informative and suggested which truck to rent. The truck she suggested was perfect for what we needed it for!

gary Mass c. on

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Service poor as slow behind the counter and not showing any customer friendliness - noticed this a few times. This reflection is very apparent.

LORENA R. on

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uhaul charge the monthly payment even when l let know l move out l hope so they return my money

Daniel W. on

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carlos l. on

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Andre H. on

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Keep up the good work.

alexis C. on

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Great job!!

Alexander B. on

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Everyone were very helpful!

miguel c. on

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I rent often from this location, there service and equipment is always above par.

alexis C. on

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Grea job

Byron W. on

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Great staff. Was very helpful and kind even as they were trying to close out for the day. Storage facilities are VERY clean.

Horacio Aladar G. on

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Diane B. on

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Alec T. on

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Excellent location and service reps. Went above and beyond to secure a track exchange.

FILIP W. on

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Anthony r. on

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Great service friendly employee

Rob J. on

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shankar d. on

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All good

Miriam D. on

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I am very satisfied with North Bergen location customer service. It was a very stressful moving day but getting the truck and dropping off was really easy. Thank you guys!

Denis I S. on

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soleh h. on

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ERNIE V. on

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Theodore D. on

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Make pick up and delivery fees more transparent. I was surprised at the drop off fee.

roberto v. on

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Did not received the receipt.

Edwin M. on

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Mario J. on

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Nice but nobody contacted with me and try charge me double time for idk what

eliud c. on

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The service is good and excelkent

francisco t. on

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The lady that took care of me was excellent and answered all my questions like a pro !!

Jeremy C. on

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Alec T. on

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MIGUEL M. on

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ARABI E R. on

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nancy l. on

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Maria M. on

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Charlie J. on

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Sensors for lighting could be better otherwise great place for storage

Edgar A S. on

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paul b. on

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Great customer service, wonderful staff

jorge m. on

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Very nice staff 👌

Harold P. on

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The truck went fine no issues there. But the front desk people really should only deal with client in front of them. There were too many times where I was put in hold while in the phone

Juana G. on

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miguel B. on

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lourdu p. on

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BETTY M. on

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Employee woman that helped me book and get the truck was extremely helpful and quick with assistance

michael g. on

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Leo D. on

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I would say keep doing what you're doing because I had a wonderful experience dealing with the staff.

eduvigis m. on

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Very professional team.

jhon h. on

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Marilyn R. on

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diego a. on

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Carlos Moises S. on

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Sarah C. on

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Alexia M. on

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Felt the wait time was excessive.

yanna a. on

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Colleen P. on

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Kisy M. on

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My rating is for the overall experience. The guys in 6701 Tonnelle Ave, North Bergen, NJ 07047 deserve a 5 star. But Uhaul needs to improve their customer service. The original location where I reserved my truck moved my reservation to a different location but same time as my original reservation. I was okay with that since they sent me an email letting me know. The problem was that when I called the new location they told me I didn't have a reservation not even with my confirmation number so the woman I spoke with transfered me to customer service and they where able to locate my rental at a whole different location and now I had to wait for the truck I rented...so my time was moved and the truck location was moved multiple times. It was aggravating since I had people waiting for me to get the truck to help me move my belongings .

desmond j. on

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Rosalva M. on

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I have had great experience so far, staff is wonderful, location is very convenient, vehicles are clean and well kept. I can not think of anything that I could say needs improvement. Great help! Overall excellent results! R. Messias.

david v. on

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The managers here are very helpful and troubleshoot quickly.

armando r. on

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yanna a. on

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He was very polite.

Raquel H. on

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Make sure that the trucks are properly serviced so you can reduce breakdowns

willard o. on

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HAYMEE m. on

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Not overcharge on gas refueling.

Audrey G. on

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Angelina C. on

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The truck needed to be jumped which put up about 45 minutes behind schedule with our move.

Alban B. on

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david r. on

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gabrial m. on

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Employees in front desk are very helpful!

Julio V. on

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Victoria C. on

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I want to say everyone I encountered was super friendly and patient Great staff! Only improvement is I find the calling of a family or friends a bit of an overkill and really slows down pickup process.

Viola W. on

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Thanks so much

Josephina F. on

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N/A

Juan Javier M. on

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micheal m. on

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The customer service rep was very good and made the experience especially pleasant. Kudos!

ALEXANDER H. on

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Armando G. on

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Rajeshkum B. on

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gabrial m. on

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Worker outside charged me $15 to “clean” one little piece of dirt I removed myself as soon as he brought it to my attention, didn’t even help remove the trailer from my vehicle. He was complaining he had to “power wash” the trailer the next morning when the trailer was not even dirty, I wasn’t aware that the contract required you to take the trailer to car wash before return .

Joe D. on

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RAMSES R. on

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The lady who assist me wasn’t very professional, it looks like she wants to go home I guess because I get there at 6:40 pm and location close at 7:00 pm however she didn’t help a lot answering my questions about returning the truck, she said that I would have to return the truck the next following day when you guys have a locker key so I can go there at any time during the night to drop the vehicle, but other than that everything was good.

Edwin C. on

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Levent B. on

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Farhan E. on

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robert g. on

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great service. friendly staff . thanks

madelyn d. on

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Melvin R. on

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edwin g. on

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Jaehee L. on

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pedro s. on

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Michael the manager his customer care is top notch

jennifer g. on

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I had made a reservation for a cargo van days in advance. I had a confirmation. At the pick up location it took an hour to get the van because something kept glitching in the system. This made me late for the rest of my day and almost precluded me from picking up the item that I was getting.

peter l. on

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Have an option to speak to an operator before at the beginning of the automated menu when calling the location by phone. I had a quck question that was answered efficiently, but had to listen to a lot of options that were not relevant to me.

Dmitry K. on

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Very helpful staff

anthony m. on

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Well done staff great work

andres c. on

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Jaehee L. on

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Denis S. on

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raymond v. on

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Carlos P. on

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lilian s. on

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nanxi j. on

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vanessa a. on

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Horrible service. Will never rent a storage at your Facility again.

Mayk H. on

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Staff were professional . Only draw back was ramp was covered with snow and ice . Moving my things was challenging . Did drop my dresser on floor because of it .

moeen g. on

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Gabriela D. on

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Excellent Service!

Peter M. on

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The ladies and gentlemen working was very nice

Jeffrey B. on

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edgar c. on

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Tell your associates to be more up front with information, I ended up paying $200 for an 8hr use which I can have it for 24hrs, so technically the company can use it right away and make your company more money, I asked for unlimited miles and was refused so I feel I wasn't able to use as intended, never renting from uhaul again, and at drop off I couldn't do uhaul.com/share because it couldn't find my info, I had to talk to customer service which they themselves couldn't find my info and delayed my day even longer.

Danang C. on

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Angel P. on

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miguel r. on

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Steven Z. on

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March 2 7:30, I went to pickup my reserved Truck. . There is only one lady working. Four families wait in the line.. The 2nd guy come late ,and then the line start moving. I was waiting in line for 40 minutes!.

ashley r. on

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Chase C. on

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The front desk staff were helpful but the staff handling vehicle returns during the last shift are rude and unaccommodating. I brought my rental back just before 7 but all three members of staff I encountered, either ignored me or told me they wouldn't help me and to do the return online. This is not the kind of customer service anyone who has been moving all day should receive. I will never use U-Haul again because of the treatment I received from these three staff members.

reginaldo d r. on

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Curtis S. on

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Did not put in the right gas level or mileage I believe the (Employee Steve) is trying to get over on the customers By get over I mean stealing money from us as in the Fateful U-Haul customers would never use this I haul Facilities again ever in my life.

faustino g. on

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Excelente services

MARJORIE G. on

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Jaehee L. on

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The keybox was moved to a different location than the ine noted in the picture. I had to run back and forth looking for it which was not a big deal, but could be improved. Check in took very long due to the line.

China J A. on

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Natan L. on

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Luis G. on

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John F. on

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ABDULLA A. on

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You are perfect. Thx alot for this service Easy to book Quick pick up and return.

Yehuda P. on

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Backup camera

Santo Z. on

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The asking for a second phone number and not accepting the driver's home number as a second phone number is annoying

Stephen B. on

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I arrived 1/2 hour early which was used up standing in line and waiting for attendant to checkout and install trailer. Tires were dangerously over-inflated. Online registration didn't seem to save any time.

Luis M. on

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I would make sure you have some extra trucks just in case anything happens. Accidents happen and you guy accomaded is to the best of your ability. You’re teams follow up was phenomenal and although my experience wasn’t the best you guy handled it more than appropriately, where I would use you again as well as refer family and friends. The girl mileni was a pleasure to speak with, as well as the gentleman that spoke to us last night. Both were sincere and tried to be very helpful throughout our whole situation. Thank you!

Emiliano C. on

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Yes I recommend because there is no other option the only problem is the price for one way too expensive

Yousef M. on

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Mario M. on

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Really was a great experience. They were informative and quick. Pick up was as easy as the return. Just drive safely and intelligently ( COMMERCIAL VEH. ). Would 105% rent again. People complain about fee's, which can happean only if your negligent. I asked for 40 miles and ended up doing 55. The only "hidden" charge was the normal fee for extra mileage. Honestly, I'm pleasantly surprised and would recommend this location to anyone

shailendra a. on

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wilson m. on

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david r. on

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Best location ever!!!

antonio f. on

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The person who help me was very courteous and act professional

michael a. on

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charol r. on

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Customer did not leave a comment.

Carlos E. on

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More representatives

steven m. on

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It was very difficult to return the van after hours. It was not clear where we were supposed to leave it, and if you have take a you-tube tutorial to try to figure what you are supposed to do, I think that speaks volumes about how intricate and complicated it was.

John C. on

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To the office personnel , thank you for all your help with the transaction reguarding the rental of the cargo van , it literally took less then 10 minutes to get me on the road , and the cost was reasonable , Sincerely John C...

Yorki F. on

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Exelent serves

ASAP R. on

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The staff of U-Haul are simply the best.Very attentive and professional. We at ASAP Road service will like to give thanks to all your staff.

elizabeth c. on

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The manager michael was great on the day I made my reservation. They had issues finding my reservation but they helped me to the best of their ability to get that fixed.

jorge m. on

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Very nice 👌😊 The best service I will recommended ty

Jake B. on

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Haven't had great experiences with U-Haul lately but this one went very well. I had some very strict windows and the driver ensured he could accomplish the job and keep me out of trouble. many thanks!

Nila S. on

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Place is amazingly clean, staff is friendly and accommodating. Love this place!

Rosanna P. on

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Their service and the employees are absolutely helpful!

CLEVELAND B. on

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GM Micheal Aroujo is Great....Thats all i will say

Kevin C. on

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Everything went smoothly but there was no one present on site to assist with U-Box once set outside for our access/entry.

scott e. on

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Safe storage gave me a cheaper price for a 10x10, got charged a lot for a simple small move never again very difficult to access property

louie w. on

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I’ve never been more Satisfied to any other U-Haul storage or any other you or any other stores like the one in North Bergen U-Haul storage it every which way that they could be satisfied me very well

edagar l. on

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Good customer service awesome.

marcos c. on

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One of the advantages a storage facility should have if a customers option of whethe they want to have automatic payment or not. this place just dosent give you that option, so the customer is forced

Derek I. on

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WAY too many issues and not enough space allowed. Needed to involve corporate got no help. Don't appreciate coercion tactics and lies by agents. DO NOT USE THESE PEOPLE FOR U-BOX MOVES!

Juan A. on

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Front desk employees using cell phones while customers are waiting to be serve it is unacceptable and even worse when are dealing with personal issues that no one is interested to know

Jeanine B. on

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Thank you!

jasmine g. on

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Always received great help from everyone!

Lucila D. on

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Muy agradecida es la primera vez que uso el servicio de U-haul, excelente servicio. Lo recomiendo cien por ciento. Gracias.

Felipe V. on

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At this location, it seems pretty standard for all employees to just seem careless and rude. I’m always uncomfortable when getting to this location and I never see a smile in any employees faces

ADRIANA B. on

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Good service.. Thank you

Ashraf K. on

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Thank you for everything

abigail h. on

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The storage has everything I need both the service and staff. Thank you

Stefan F. on

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no further comments

michael s. on

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The absolute best part of this facility is the manager Michael. It is purely because of him that I would return and recommend this place. You cannot do any better.

Tom R. on

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Nice and friendly service.

Gilbert D. on

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Absolutely horrible. They did not even look at me when I came in to tell me they were busy. Both were on the phone. When one was finally ready she didn't want to help me and passed me over.

paul o. on

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This was done by telephone and online. I did not visit the facility. Maybe an additional answer of Does Not Apply should be added to the Rating Questionnaire.

Edgar Z. on

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Michael is the best

Taj madona M. on

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Everytime I have went to this specific UHaul, I get treated amazingly. Michael the manager and his staff are attentive, helpful and do a great job keeping the facility and the trucks clean.

SHIQI D. on

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good

Felipe V. on

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Facility is great. The only downside are the employees who always seem to be unhappy and bored. That genuine extra smile would go places

Christopher T. on

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Had an average experience

michael a. on

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Great location

Robinson D. on

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Front desk clerk notified me I would not be eligible for 1 month free because I rented U-Haul van from Jersey City location.

yoshiki h. on

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   Excellent                   

Neil M. on

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Get staff Thanks!

Carmella R. on

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great

Robert Y. on

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Dina was very pleasant and helpful

Chris M. on

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wagner did a great jb

EUGENIA H. on

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The location was clean, the staff was friendly and helpful explaining the procedures. I would recommend this storage location.

June S. on

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Wagner gave some of the best customer service I have seen in any industry. He was totally on top of things; always knew exactly what was going on; always helpful. Highly recommend him.

Fransheska C. on

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The lady manager was rude and disrespectful and everyone called 24/7 for payments, it was super annoying. When I went to take my stuff out , they gave us a hard time . Wouldn’t EVER use this again

steven v. on

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Speedy customer service. Always a smiling staff. Profesional and knowledgeable.

David L. on

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My confirmed 24h access was not processed on THE DAY OF MY MOVE. I spent hours packing to get there and get Access Denied. Site nor GM have responded 2 days now. Horrible.

aricapa v. on

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U-HAUL the best!!!

vijay p. on

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Nice & good

EMMA Y. on

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This store’ all staffs are so nice and helpful

Andrew H. on

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We rented to uhaul boxes and Wagner was great to work with picking them up and dropping them off.

LEAH F. on

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Was very satisfied from the time I pulled up til the time I moved out. The staff had always been the best part and very professional and helpful.

nairoby d. on

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The representative and manager at this organization are very unprofessional.

Jose S. on

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I have only one suggestion, the lights turn off too soon and I had to walk to the end of the corridor many times to activate the motion detector. They should last longer

karina g. on

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Great

DONALD P. on

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The staff was very supportive and clear

Carla D. on

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Terrible customer service and the attitude of the folks on site was the worst I've experienced. Acting as if my call and appearance there was a nuisance to their day.

Moti T. on

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A

Carmen B. on

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No good service

Libby M. on

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Michael was extremely helpful and went ‘the extra mile’ to make things more convenient for me to pick up my U-box and U-Haul truck at the same location.

nury t. on

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It was my first time renting an storage,and the staff was so friendly, professional and explain me everything. I feel so comfortable and I'll recommend to a family and friends.

nidia r. on

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Customer service is a little slow.

Alien T. on

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Wonderful service great experience...

Sophonie S. on

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Staff was rude and uncaring. I called to confirm a time to unload my ubox and was told that it would be outside. When I arrived, it was still in the warehouse. Will never use uhaul ever again.

Julio C. on

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Great facilities but unfriendly staff.

Nina K. on

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No further comments.

Mary G. on

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I would have stayed at your facility if you were in my hometown! I loved your facility but needed to be closer to home.

jonathan r. on

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Lady at front desk sent a helper to take pictures of storage, sine u had my 2 year old son. She didn’t make me walk back downstairs - this is customer service

pedro m. on

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None

anthony k. on

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A most friendly & professional staff!

steven B. on

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excellent U-haul storage facility. Clean, new...very helpful staff and great hours!

annie l. on

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Great

MICHAEL L. on

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Friendly, helpful, and attentive.

Yasuyoshi K. on

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Very good