Customer Reviews for U-Haul Moving & Storage of North Canton

1980 reviews

5655 Whipple Ave NW   North Canton, OH 44720
(Heading N on Whipple Ave - We will be on the left side after Ron Marhofer)

(330) 818-7403

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(330) 818-7403

5655 Whipple Ave NW
North Canton, OH 44720
(Heading N on Whipple Ave - We will be on the left side after Ron Marhofer)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

louis b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN H. 
Rating:
4.0

Customer did not leave a comment.

Carlos C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell T. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Alejandro C. 
Rating:
5.0

Customer did not leave a comment.

ROY D. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
1.0

Due to ur storage system being down. They couldn't rent a storage unit to me. Even though I reserved one a week earlier. But expected me to pay for an xtra day to rent the truck. To keep my stuff in.. Assistant Manager was very rude. (Granted at this point I was not happy) He rufused to comp any of this contract for my inconvenience. And none of this was my fault. I am not happy...

DANIELA M.  |  First Impressions 
Rating:
4.0

Drove cargo van for approximately 600 miles in 2 days in 83 degree heat and the air conditioning did not work! When i returned the van i told them A/C wasn't working and I was told that they knew that and that the A/C didn't work in a lot of their vans. This is totally unacceptable!

KEVIN B. 
Rating:
5.0

Drop off was so easy I didn't even get out of my truck.

Steven L. 
Rating:
4.0

Customer did not leave a comment.

Mark P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie D. 
Rating:
4.0

10 foot truck I rented smelled of smoke. Both doors were extremely hard to close. And there were a lot of dents and dings. I've rented trucks several times a year this was the worst one I've rented.

James S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Make sure items ordered are put in truck for pick up when you do 24/7 pick up I never got padding or dolly and one employee took 20 minutes per customer and I was 3rd in line I gave up and left

KENNETH G. 
Rating:
5.0

Customer did not leave a comment.

REBECCA B. 
Rating:
4.0

Truck's brakes went out (master cylinder) and had to be towed.

MATTHEW W. 
Rating:
5.0

Good service from the staff. Friendly and explained everything very well.

Pamela L. 
Rating:
5.0

Everything in my UHaul experience was positive, except the Tow Dolly experience in Toronto.... They sent me to a facility that did NOT have a Tow Dolly...... And I wasted a lot of time driving across town to get one.... Then their computer didn't show that I had already paid for the Dolly..... Anyway, it all got worked out, but a lot of time was wasted!!!

heidemarie g.  |  First Impressions 
Rating:
5.0

They're very efficient and on top of things....

HEIDEMARIE G. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Marvin S. 
Rating:
4.0

Uhaul as a company can do much better with their customer service department. 3 times I waited on hold for 30plus minutes and couldn't wait any longer. That's poor customer service. The location in canton that I dropped off the trailer at had very helpful staff. Unlike the customer service department of uhaul

JOFA TRANSPORT L J. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Dennis P. 
Rating:
5.0

Customer did not leave a comment.

CHRIS A. 
Rating:
5.0

Customer did not leave a comment.

Alfred D. 
Rating:
5.0

Person at this location was not happy that the Cave Creek AZ location rented this equipment in its condition to a customer. U explained the condition and showed the pics I took of it before loading, and she refunded a portion of the rental fee without me asking. Great customer service.

Duane C. 
Rating:
5.0

Customer did not leave a comment.

Pam S.  |  Overall Experience 
Rating:
5.0

Nothing! Your system went down and where I originally reserved the truck would not offer any options. I went down the street to this location and the manager was right on it, explaining the system issue, and working out of the box to get me on my way with a truck. Outstanding! Very friendly and in charge!

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

KATHY B. 
Rating:
3.0

Customer did not leave a comment.

Danielle G. 
Rating:
5.0

Customer did not leave a comment.

KARI F.  |  Overall Experience 
Rating:
5.0

The manager was very considerate.

DONALD H. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Nothing. Employee inside was more than helpful and I will be back next time we move Forsure !!

Anthony B. 
Rating:
5.0

Excellent staff. Courteous and knowledgeable Only took 5 minutes and we were on our way Return was just as easy

Sean M. 
Rating:
3.0

Employees had sloppy appearance. Oversized poor fitting clothes. Greeted with “what's up”. Upon returning the trailer. I stopped where the signs indicated. Waited as sign instructed. After 4 minutes. I finally went inside. Two employees sitting with phones in hand. Oblivious of a customer waiting.

Bart A. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Alyssa S. 
Rating:
5.0

I like the easy in and out with a motorhome. Some location are elevate and that will twist the frame of the motorhome. This location is a flat entrance.

Greg W. 
Rating:
4.0

Equipment sucked. Service engine light was on all the time from 3 miles after I took possession of it. Took 55 minutes to get off of hold to talk to someone about it. TPS sensor came on several times causing me to stop each time and check tires which made slowed the journey down and took alot longer than what I wanted it to or what it should have. Other than Codey at the uhaul center it was a pretty piss poor experience!!

MARK D. 
Rating:
4.0

Customer did not leave a comment.

Beth M. 
Rating:
5.0

Had trouble with mobile app checkout, but countercheck out was great.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Morteza E. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Thank you I'm hoping to get a spot this fall again.

lorenzo j.  |  Overall Experience 
Rating:
5.0

The fellow who took the truck back in was very friendly and kind. He checked over everything very efficiently and asked about the furniture dolly we had "rented". When I told him there were none left and that the guy at the pick up location told me he was going to take it off the bill, the man at the drop-off location said they hadn't done that, but he took it off the bill without a problem.

RICK R. 
Rating:
5.0

A clearance light was burnt out when delivered, showed staff but no offer to immediately replace it, then was still not replaced when I rented the exact same trailer a week later. Mentioned that burnt out light again, still no offer to immediately replace the clearance light.. Took delivery with burnt out light again. ??????

KENNETH L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
2.0

Pulled my truck into a very long line of truck at the return line. Had to wait 10 min before I could find anyone to help with the return. And of course just like the rental location the CSR had their mask down during the whole process.

STEVEN W. 
Rating:
5.0

The ramp when I brought it to my house was slightly bent, like a U and it caught and would not come out without putting a lever underneath it and pushing it over the part catching. I would recommend that the ramp be fixed. Not everyone is going to be mechanically inclined to know to get a screwdriver and use it as a lever to get it over the catch. However the location was beautiful, clean, and the associate was fantastic. I would recommend as it is a great value. In fact I plan to rent again soon.

Brian K. 
Rating:
3.0

Need more than 1 person working on a Saturday and Sunday

KENNETH G.  |  First Impressions 
Rating:
5.0

Employees were friendly and made recommendations. Vehicle was clean and in good repair. A++++

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

Scott K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
4.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Codey Reed was exceptionally helpful, courteous, and made it very easy to obtain a space. He explained the unit, the security and protocols in detail. He is an asset to the company.

Andreas C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYDNEY E. 
Rating:
5.0

Customer did not leave a comment.

Casey B. 
Rating:
4.0

I pulled in to return my truck and nobody came out to check me in. After waiting for 20 min I got fed up and returned my equipment online. I didnt see any other customers but myself.

David H. 
Rating:
4.0

It is a large location. There was only one person working with quite a few customers. He did an excellant job. He could have used some help.

Vincent J. 
Rating:
5.0

Customer did not leave a comment.

Oneida B. 
Rating:
5.0

Nothing at all ! It went real smooth and had no problems !!

MICHAEL M. 
Rating:
5.0

Everything went well as usual

MELVIN P. 
Rating:
5.0

Customer did not leave a comment.

JACK A. 
Rating:
5.0

Could not have been easier!

Paul B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dacia C. 
Rating:
4.0

Customer did not leave a comment.

Brenda K. 
Rating:
5.0

Customer did not leave a comment.

THOMAS J. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
1.0

Truck smelled like Marijuana. Transmission was in bad condition. Overall ride was very poor. Ived rented several UHauls and this was the worst. The UHaul app is complete trash. “No network/connection” when I have a cell signal (I ran a speed test) during the return process and every other time I rent. Tired of poor quality.

William S. 
Rating:
5.0

They did an excellent job this week and last week when we turned in the 26 foot truck and car trailer we rented for the first part of our move.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

emacelino r.  |  Overall Experience 
Rating:
5.0

I take all my friends to U-Haul when they need to move. So easy and so much cheaper than other companies.

amy b.  |  Overall Experience 
Rating:
5.0

I have worked with several U-Haul locations and the experience gets better and better each time. The all-inclusive moving experience takes the worry out of relocating.

amy b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda B. 
Rating:
2.0

The gentleman that checked me in was excellent! My complaint is with the condition of the facility itself. There were absoluteLy no lights working in the hallway & was told it couldn’t be fixed until Monday (after moving day). Could not see anything inside of my unit. Snow was not cleared around the door so we could not get carts to work. As soon as you walk in there is nothing but others peoples JUNK facing you. I paid slightly less for a PRISTINE unit in MI that i could even drive my vehicle into for loading/unloading. I will be looking for a different storage unit elsewhere. I always have a good experience with truck rental & my friends unit was decent, but this was way below my expectations (especially of Uhaul) for the price.

Mishelle L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ambrose M. 
Rating:
5.0

Customer did not leave a comment.

GARY LEE B. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
1.0

My experience with my storage unit was down right horrible. The staff at this location is one of the worst staffs I’ve seen in any business that is still open. They are not accommodating, make you jump through hoops to get things done and sometimes down-right nasty. I would not recommend this facility or ANY of their services to anyone. I will try and avoid uHaul altogether from here on out due to my latest experience. Someone needs to take a close look at this location and how it is ran and the people that are running it.

Cory S.  |  Overall Experience 
Rating:
5.0

Codey Reed was very helpful. This is the first time we rented a unit and he was patient with us.

Pam S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan E. 
Rating:
5.0

Customer did not leave a comment.

Tamara P. 
Rating:
3.0

The storage units are smaller than they say they are.

Brittany H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARY A. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
4.0

My husband was very upset that he was not verbally told he had to have a special lock. He went to Home Depot and had masterlocks all keyed the same only to find out by a notice hanging on the unit doors that those locks were not allowed. Other than that everything was tip top.

Cheri M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BAHA A. 
Rating:
5.0

Staff were great, really helpful and careful with hookup. Trailer door had a tendency to stick. Needs some attention.

Michelle Y. 
Rating:
5.0

Quick, friendly, and efficient service. Thanks Len

Leonard B. 
Rating:
4.0

Customer did not leave a comment.

KASHIF R. 
Rating:
3.0

The gentleman that we rented the unit from gave us instructions like we had been there before. It took us awhile to figure things out.

Ken S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ken S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

The customer service representative was very quick and efficient ch cling in my truck. The location was also easy to get to and had clear directional signage towards drop off.

Stephanie O. 
Rating:
4.0

Customer did not leave a comment.

JIM S.  |  Overall Experience 
Rating:
5.0

TIRE PRESSURE WARNING SYSTEM WAS MALFUNCTIONING AND CAUSED CONCERN. SHOULD BE CORRECTED OR ADVISED THERE IS NO ACTUAL TIRE PRESSURE ISSUES.

Howard L. 
Rating:
5.0

Great staff and location! I have rented from here several times and have been given excellent service each and every time from all employees I have worked with! Will definitely recommend this location to any friends or family who will be moving in the future.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

Customer did not leave a comment.

DAVID ALAN C. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

None - great experience.

Craig W. 
Rating:
5.0

Quick and easy. Couldn't have asked for a better experience.

Dylan M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

The u-haul app allowing night drop off was a huge help. Saved me an hour the next morning. Fantastic, helpful employees at this location

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

JASON F. 
Rating:
5.0

The driver door doesnt close all the way unless you slam it. Other than that- wonderful service and a wonderful experience.

WILLIAM J. 
Rating:
2.0

I was charged an extra day for keeping a pickup after informing uhaul the need to keep the truck some hours longer. The charge should have been pro-rated, at worst. I was told a family needed to rent the only truck which was the location's only pickup. Fair enough. But being charged a full day because uhaul has only one truck is problematic. Poor policy.

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

Roy C. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
4.0

Customer did not leave a comment.

MD H. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Jody S. 
Rating:
5.0

Customer did not leave a comment.

Ruth M. 
Rating:
5.0

Make sure the equipment is connected properly

Harry M. 
Rating:
4.0

You are too expensive. Budget Truck Rental was 1/2 the cost of a Uhaul. If we weren't in a pinch, we wouldn't have used Uhaul at all.

Jalon F. 
Rating:
4.0

The refueling item is not ideal. I gave back a lot of fuel as there was very little when I picked up the vehicle. There should be a credit or something.

James P. 
Rating:
5.0

Awesome people I never had a bad experience with any of the staff. Even during closing time they made sure I was cared for. Thank you for employing young respectable men and women.

JAMES W.  |  Overall Experience 
Rating:
5.0

I am very pleased with this U-haul location. This will be my first choice if the need arises in the future. Thank you!

terri p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mars Wrigley C.  |  Overall Experience 
Rating:
1.0

Was told I had access until 10:00 pm. Got there at 7:30 pm and could not get access per instructions given to me. Had to call number on door for manager. First she did not answer cell phone. Had to call second time before she answered. She said I had to use both access places because it was after 7:00 pm. I did and door opened but not sliding door. Had to call her a third time to find out how to open sliding door. Was told it would not open because it was after 7:00 pm. When I went to open unit I rented it was full of trash and had not been swept. We had to find a broom and sweep it and clean out trash. I call her a fourth time to report this. She called me today and apologized for all the trouble and dirty unit. She said she noted on my account I would get 20% off for the rest of my rental. I asked her why the representative did not inform me of additional things to access after 7:00pm. She said she would talk to them but could not answer this because she was not there when I rented. If I had not been able to contact her last night I would have been denied access. I had a semi truck making delivery at 8:00 pm. He would have been required to stay over until today and I would not have been able to have my help with unloading.

Sharon V.  |  First Impressions 
Rating:
1.0

Rude and added extra surcharges

Lori M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myron Y.  |  First Impressions 
Rating:
5.0

We just didn't need that much square footage & heated storage anymore. Great service from Jessi and her team. Thanks for the great service Chad

Auto Connection Inc C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwan R.  |  Overall Experience 
Rating:
4.0

The only issue I had was staff shortage, and lack of customer service (answering calls, long wait/hold times).

Wendy F.  |  Overall Experience 
Rating:
5.0

The staff was friendly. The storage was convenient and on site.

Stacey S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tom t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID S.  |  First Impressions 
Rating:
5.0

Very clean and friendly staff.

LaShawna R.  |  Overall Experience 
Rating:
5.0

Codey did an excellent job working through all of my issues.

Dwan R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra F.  |  Overall Experience 
Rating:
5.0

Worked great for us. We needed a small unit for a shorter period of time under 6 months- only thing would have made it better if unit was upfront- but was well lit and always clean.

Debra T.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

melissa e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWN K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vera V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Velinda R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi R.  |  Overall Experience 
Rating:
5.0

I had a very positive experience with this U Haul facility. I will recommend it to my friends. The staff was easy to work with and very pleasant. Very clean.

Katherine F.  |  Overall Experience 
Rating:
5.0

Very helpful the team all the time the service is excellent I recommend 100%.

Angie C.  |  Overall Experience 
Rating:
5.0

Convenient location. Easy access to get in and unload the trailer. Garage was clean and in very good condition

Harold A.  |  First Impressions 
Rating:
5.0

They were very nice and helpful. Made my day stress-free.

Arlene M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

george s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Greg B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle M.  |  Overall Experience 
Rating:
5.0

The staff is very helpful

Lawrence M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa B.  |  Overall Experience 
Rating:
5.0

Wonderful place. I would use them again

Penny M.  |  Overall Experience 
Rating:
5.0

bathrooms were very clean …..did a truck rental and a locker rental … very easy process

Joan A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A.  |  First Impressions 
Rating:
5.0

They worked with me great. Thanks

ray p.  |  Overall Experience 
Rating:
5.0

Staff was very helpful, especially Jesse.

Donald G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lennie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Jo H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer K.  |  Overall Experience 
Rating:
5.0

The climate controlled unit was always clean, secure and steps were obviously taken to prevent damage by rodents and insects. No complaints.

Janelle H.  |  Overall Experience 
Rating:
5.0

Elizabeth was very friendly and she know what she was talking about the other two people needs more training

michelle w.  |  First Impressions 
Rating:
5.0

Very nice facility. I visited it several times and it is always clean. The best part is that staff is extremely professional and helpful.

HAROON A.  |  Overall Experience 
Rating:
5.0

The Best customer service staff at North Canton, Oh location on Whipple Ave.

HAROON A.  |  First Impressions 
Rating:
5.0

Jessi was customer-friendly, knowledgeable, and clearly explained the procedures. The facility itself is immaculate and secure.

Daniel S.  |  First Impressions 
Rating:
4.0

Working with Avery was a pleasant experience: he is a kind, thoughtful, and caring person.

Brian H.  |  Overall Experience 
Rating:
4.0

Personal very helpful and friendly

Blaine I.  |  First Impressions 
Rating:
5.0

Staff is great!!

Tracy O.  |  Overall Experience 
Rating:
5.0

The staff there is amazing! Always very friendly and go out of their way to help.

Andrea B.  |  Overall Experience 
Rating:
5.0

very nice place!

Greg R.  |  Overall Experience 
Rating:
5.0

Exceptional customer service, unmatched professionalism. In this day and time when customer service is almost nonexistent, I'm always pleasantly surprised with the staff at this location.

Lisa B.  |  First Impressions 
Rating:
4.0

A great experience

Frederick K.  |  Overall Experience 
Rating:
5.0

Was very happy with the lady that helped us.. I'm1000% satisfied.. I rented a unit that was to small when she showed me i ask her if i could change it for a bigger one with no hesitation.. Thank you!!

Andrew Z.  |  First Impressions 
Rating:
4.0

The staff was awesome

richard V.  |  Overall Experience 
Rating:
5.0

Jessi and the crew have been great to work with

Auto Connection Inc C.  |  First Impressions 
Rating:
5.0

Very professional,helpful,and friendly. All U-Haul facilities should learn from and be like this one.

peter t.  |  Overall Experience 
Rating:
5.0

I recently used their storage unit. They called me, I didn't lock it! tried to get there, so busy forgot, 3 days later arrived & they put a lock on it! TY! GREAT service! Rented their trucks alot!

jill b.  |  Overall Experience 
Rating:
5.0

Great people to work with.

Gary R.  |  Overall Experience 
Rating:
5.0

Very positive experience....clean facility....helpful staff

Christa W.  |  Overall Experience 
Rating:
5.0

Great place to store a boat

Kevin H.  |  Overall Experience 
Rating:
5.0

I love the way that Uhaul looked after their lockers and made sure all my items were secured!

maggie b.  |  Overall Experience 
Rating:
5.0

Customer service helpful & friendly!

Tracy O.  |  First Impressions 
Rating:
5.0

The staff was always very friendly and very helpful.

AMANDA B.  |  Overall Experience 
Rating:
5.0

We were very pleased with their service and the facility.

Sherry K.  |  Overall Experience 
Rating:
5.0

Very convenient

LORRAINE M.  |  Overall Experience 
Rating:
5.0

Very nice and professional staff.

Chad P.  |  Overall Experience 
Rating:
4.0

Preferred to have just one large unit instead of 3 small ones. Exceptional service.

carole a.  |  Overall Experience 
Rating:
5.0

Had a great experience always have

edward c.  |  Reservation 
Rating:
4.0

Good service & equipment.

TOM D.  |  Reservation 
Rating:
1.0

The kitchen boxes in my unit was filled with bugs! We were highly disgusted. Never again would I keep my stuff in storage at this place.

KrisAnne L.  |  Overall Experience 
Rating:
5.0

They were amazing...although I don't know the gentleman name, but he was always happy and energetic and just plain fun ti be around...

Rachel b.  |  Overall Experience 
Rating:
5.0

Only difficulty was with scheduling auto payments

Jamie M.  |  Overall Experience 
Rating:
4.0

Happy with everything except that the size I reserved was not available and had to take 2 smaller units instead

carole a.  |  Reservation 
Rating:
5.0

I think the uhaul facility is the best and cleanest storage unit ever. We had no dust,dirt or cob webs on any of our things. I will recommend uhaul and if we ever store anything again, then it will be

Lance W.  |  Overall Experience 
Rating:
5.0

I did not end up needing the space and never accessed it. Customer service was great though.

Jennifer S.  |  Overall Experience 
Rating:
5.0

Excellent experience because of the terrific customer service.

sarah d.  |  Overall Experience 
Rating:
5.0

All of the staff as well as the manager were very helpful and willing to assist with any questions we had. In particular, Jordan was always seemed to go the extra mile for us.

janet d.  |  Overall Experience 
Rating:
2.0

Very unhappy with the communication on my pod arriving, customer service wait time is horrendous then I got disconnected twice. Still have not gotten a response to a complaint filed 16 days ago

kathy m.  |  Overall Experience 
Rating:
5.0

Excellent place!

COURTNEY S.  |  Overall Experience 
Rating:
1.0

two people working. Neither would make eye contact to even say hi! we will be with you in a minute, The basics of customer service. The female was exceptionally rude Your facility stinks like cat pee

Michael S.  |  Reservation 
Rating:
5.0

Good

JAMES K.  |  Overall Experience 
Rating:
3.0

Too expensive

ARIANA M.  |  Overall Experience 
Rating:
5.0

thank you

david d.  |  Overall Experience 
Rating:
5.0

Friendly, well informed, helpful staff Store well stocked with everything we needed to make our move less stressful. Closing time could have been later for more convenience. Thought 7:pm was early.

John H.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top