U-Haul Moving & Storage of North Helena

418 reviews

1700 Cedar St   Helena, MT 59601

(406) 417-3026

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(406) 417-3026

1700 Cedar St
Helena, MT 59601

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR B. 
Rating:
5.0

Customer did not leave a comment.

Lois Lea D. 
Rating:
5.0

Clay is the best :)

DAVID S. 
Rating:
5.0

I had a great experience. Excellent location

peter M. 
Rating:
5.0

Customer did not leave a comment.

MARIE ELIZABETH S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

norman H. 
Rating:
5.0

Customer did not leave a comment.

Luis G. 
Rating:
5.0

Thank you for your efficient and professional service!

GRETCHEN SUE O. 
Rating:
3.0

Customer did not leave a comment.

Jay W.  |  First Impressions 
Rating:
5.0

Great new site!

Floran H. 
Rating:
4.0

This was the first time a uhaul employee has not struggled to hook up the chains on my honda pilot.

Casey D. 
Rating:
5.0

Customer did not leave a comment.

steve k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COLEEN M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE F. 
Rating:
5.0

Customer did not leave a comment.

DAVID LEE M. 
Rating:
5.0

Customer did not leave a comment.

Walter G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
3.0

Customer did not leave a comment.

Dana B. 
Rating:
5.0

Fast hook up and un-hook.

Nathan H. 
Rating:
4.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Great to work with

Harry C. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Doreen K.  |  First Impressions 
Rating:
5.0

Another outstanding experience! Very helpful and professional. Could not ask for a better experience.

JAMES P. 
Rating:
5.0

Super quick drop off (since we never opened the truck box).

Nantena B. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Very helpful people. Thanks

Merle H. 
Rating:
2.0

I brought the trailer back earlier then scheduled (11/28) and was hoping for some type of credit, but ended up with a text message asking where the trailer was (on 12/3) ; the issue was resolved but today (12/17) I finally received a receipt for the rental. Poor customer service

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

Colleen M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lenette c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

REECE G. 
Rating:
5.0

Customer did not leave a comment.

KELLY LANE S. 
Rating:
5.0

Customer did not leave a comment.

Curtis O.  |  First Impressions 
Rating:
5.0

All was wonderful. Keep doing it the same way.

TERRI P. 
Rating:
5.0

Customer did not leave a comment.

PETER FREDERICK H. 
Rating:
5.0

Customer did not leave a comment.

SHAWN L. 
Rating:
5.0

nothing

LARRY WAYNE C. 
Rating:
5.0

They did an outstanding job, even when I changed what I was doing midstream! I really appreciate that!

Susanne Kathleen S. 
Rating:
5.0

Outstanding customer service. Super clean facility. Well managed and great staff. Best U Haul experience I have ever had.

WILLIAM C. 
Rating:
3.0

Customer did not leave a comment.

Robin A. 
Rating:
5.0

Customer did not leave a comment.

Kathleen E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Guy was very friendly and helpful. Fast and efficient service.

Mandi P. 
Rating:
5.0

Customer did not leave a comment.

ANDREA D. 
Rating:
4.0

Customer did not leave a comment.

KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

Tawnia E. 
Rating:
5.0

Customer did not leave a comment.

Colette M. 
Rating:
3.0

I rented furniture pads & bought blankets & wasn't given any of them. Then when I turned the truck in Missoula, they charged me $15 for the pads I was never given.

KATHERINE KIM C. 
Rating:
5.0

Thank you!

Joseph S. 
Rating:
5.0

Guy working, forgot his name, great guy

Jason T. 
Rating:
3.0

Check in person was efficient but unfriendly. Check out took quite a bit of time due to some confusion about a large truck rental and its registration. Interior of the pick up that I rented had a bit of dog hair and dirt in the cab. Everything else went smoothly.

JUDITH G. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
4.0

Customer did not leave a comment.

JAMES HOWARD JR C. 
Rating:
5.0

Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.

Mike T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  Overall Experience 
Rating:
5.0

Return service personnel wear their masks when speaking with customers.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

Grace W. 
Rating:
5.0

Nothing, it was perfect!

JEREMIAH H. 
Rating:
3.0

I've rented quite a few uhauls moving over the years. I did a local move and brought the equipment back from a Kalispell trip. The one I was given had a short in the cabs lights and cargo lights where they never worked. Loading at night sucked but got it done. The head lights were it safe and couldn't see anything when another vehicle went by. I also had to add two quarts of oil. 14 brand new Ford 26' and not being used. Would have been nice to have some good equipment. Fortunately I can drive and was taught by professional truck drivers. If a normal person drove this at night it's going to get wrecked and someone hurt. I mentioned the problems to the guy working that I turned it into. Just didn't seem to car and just said okay

Stephen W. 
Rating:
5.0

Great customer service.

Anthony S. 
Rating:
5.0

Your staff are great. Everyone is helpful and efficient.

DAVID L. 
Rating:
4.0

Arrived at 8:00 pm to find that they had not opened my storage unit. Tracked down after hours person who did come and take off the lock so we could unload. Very inconvenient after 12 hours of driving Other than that satisfied

Cynthia E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIGUEL L. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Returned the truck on a Sunday, usually not busy but that Sunday was. Only one person on duty and he was great. Courteous, helpful, and friendly, personable. Great service. Wow!

Thomas S. 
Rating:
5.0

Thank you Clay. Very helpful and good service. Russ Campbell 😀

Russ C.  |  First Impressions 
Rating:
5.0

Amazing experience. Very easy

Gregory H.  |  First Impressions 
Rating:
1.0

Would never recommend uhaul to anyone. I have a whole lot to say about this company, but just know that some of your people are extremely rude on the phone.

Kevin K. 
Rating:
5.0

Excellent in all categories!

Robert E. 
Rating:
5.0

Your employee John who helped us was very customer friendly and helpful in every way. You are very fortunate to have him as your employee. He's a keeper

Jim S. 
Rating:
4.0

Customer did not leave a comment.

MARK D. 
Rating:
4.0

Customer did not leave a comment.

KARI LEE C. 
Rating:
5.0

Customer did not leave a comment.

CODY S. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES ALAN T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

Heidi H. 
Rating:
3.0

Told the attendant the truck leaked rain onto our cargo. He didn't seem concerned. No offer to make it right.

JOE N. 
Rating:
5.0

Customer did not leave a comment.

JACOB N. 
Rating:
4.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

The truck was very valuable for what we were doing this week.

JOHN F. 
Rating:
5.0

It would be nice if trucks had a better GPS and radio system

DONNA R. 
Rating:
5.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

The staff at the Helena store was excellent. Best customer service I have had anywhere in a long time!

Terri S. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Just keep focused on your great service. Your people are responsive and respectful here in Helena MT.

DONALD H. 
Rating:
5.0

Customer did not leave a comment.

ROBIN S. 
Rating:
5.0

Customer did not leave a comment.

MARC R. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Very helpful fast and easy staff was fabulous

gloria H. 
Rating:
5.0

The service was excellent, but the paperwork intimidating if you do not buy insurance.

RICHMOND F. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Cordell R. 
Rating:
3.0

Tried calling in to Uhaul. Placed in an endless ignore session. Your on line registration wasn't any better. I was looking to rent a car hauler. Finally went into the local store and got some assistance. Seems everyone on staff was new or unaware of look up a location for a car hauler. In the end I rented one. it was dirty. I wound up hauling it empty one way and loaded back as all aspects failed in locating one closer to pick up. Phone system is a joke, online not any better. Store employees were nice, just inexperienced.

DONALD W. 
Rating:
5.0

Great staff.

DAVID L. 
Rating:
5.0

Bald guy is weird, but nice.

SCOTT B. 
Rating:
5.0

These guys are always good to deal with

Darrel J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Earl D. 
Rating:
5.0

This Helena Location is top notch and always helpful.

John W. 
Rating:
4.0

Customer did not leave a comment.

Sean T. 
Rating:
5.0

Customer did not leave a comment.

James I. 
Rating:
5.0

Customer did not leave a comment.

JOANNE MARIE H. 
Rating:
5.0

Customer did not leave a comment.

Clyde J. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

PAUL VERNON G. 
Rating:
4.0

We were supposed to get a receipt by email but, it was never received. Yes, we checked our spam folder and everywhere else also, with no luck. We opted out of the printed receipt,

Raye D. 
Rating:
5.0

Can't improve on excellence!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

bonnie U. 
Rating:
4.0

Customer did not leave a comment.

Bonnie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WESLEY E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

daniel l.  |  First Impressions 
Rating:
5.0

Facility is new and already great. The staff cannot be any more helpful. This is the place to go in Helena.

JONATHAN A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tom l.  |  First Impressions 
Rating:
5.0

Clay Edinger explained everything to in complete detail. You need more employees like him.

DANNY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brady m.  |  First Impressions 
Rating:
5.0

The staff is very nice. They definitely made my move in easy and convenient. Thanks.

Marcia M.  |  First Impressions 
Rating:
4.0

Clean place even under construction. Friendly people running the place and helpful to answer questions. A big thank you and will use the facility anytime the need arises.

micheal f.  |  First Impressions 
No reviews have been submitted for this location.

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