Customer Reviews for U-Haul Moving & Storage of North Long Beach

Rating:

5.0

The young gentlemen were extremely kind, patient, knowledgeable, and helpful!

Rating:

5.0

The young lady that helped me (Mykale F, I believe) was fantastic. She made the whole thing very easy to deal with. Would re-book here and recommend to others.

Rating:

4.0

I would say bettering for the people that pay cash!Our money counts as well,I am not sure why it is overlooked at as if it wasnt the same as card,or even better than card(credit for example).Then it doesnt say anywhere in sight that you cant get you money back the same day if the workers decide to close the cach register over 30 minutes prior to the actual store!But yet if I want to rent they do take my money 30 minutes prior to closing!

Rating:

5.0

Great prompt service.

Rating:

4.0

I smelled cigarette smoke in the cab also the pictures I was supposed to take prior to leaving the yard I was not told I had to during my initial rental agreement. I completed it afterwards. Other than that everything was good

Rating:

4.0

Need to make sure rental trucks have gas. My truck was on empty when I rented the truck.

Rating:

5.0

Thank you so much for reaching out to me. You saved me some money time and energy. I appreciate you.

Rating:

5.0

Great customer service !! Helpful.grateful for takin the time towards end of shift

Rating:

5.0

Nice and easy to talk to employees

Rating:

5.0

Make sure you tell customers they will have to pay rent for both locations. That meant an extra $800.00 that I wasn’t expecting. On 12/25/25 I paid $109 x 4 (4 unboxes) for Paramount location. Then on 12/28/25, I was charges $125 x4 in Washington. They couldn’t deliver on the scheduled day. They didn’t deliver them until the 31, due to scheduling on their part. So I had 2 problems really. My family arrived on 12/25/25. They had nothing. Everything was in the Uboxes. They slept on the floor with only what was in their car.

Rating:

5.0

I told the rep I’ve lived here for a while, hadn’t noticed this location, lol. Thanks for the great customer service from beginning to end. My new go to for my needs.

Rating:

3.0

Everything was great but upon return I was not given my deposit back due to them having shut down the register a whole 30 minutes prior to closing time!Its ridiculous that I have to return and waste gas and time to get my money!They should have a post saying the register closes before!But weird because if I want to rent 30 minutes before closing they do take my money!

Rating:

5.0

Everything was fine, however, I don’t do recommendations. I think people need to do their own research and find what they like

Rating:

5.0

The pickup lady was super nice and did a great job

Rating:

5.0

Great Place. Helpful staff and a super manager.

Rating:

5.0

The young woman that helped me was extremely efficient and accommodating. I found her pleasant and patient. Seems like an excellent employee.

Rating:

4.0

Walk the customer out to the vehicle they are renting and make sure the fuel levels are correct, make sure the customer can get into the vehicle with no problem and knows how to operate it.

Rating:

4.0

The driver side windshield wiper was missing, and it was raining. It was very difficult to see.

Rating:

2.0

we were issued a broken piece of equipment. the equipment was unsafe to use and needed to be traded out. employee was helpful but was the only one present wo was actually doing anything, the others weren't helping him. we added several hours to our drive because equipment was broken

Rating:

5.0

We loved that all 3 fork lift operators were women!!

Rating:

5.0

Great customer service!

Rating:

5.0

Nothing

Rating:

4.0

It's a little strange and frustrating that you can reserve equipment without a guarantee of availability. If someone reserves equipment, it should be ready for them. Other than that, everything was great and went smoothly.

Rating:

5.0

Under no condition ever allow your brillant,knowledgeable,patient manager of U-Haul store&Services Mr Trevor Bullard 5880 Paramount Blvd. Long Beach Ca 90805 TO LEAVE.

Rating:

5.0

Friendly and helpful staff. They walked me through the whole process sine it was my first time. Very clean environment

Rating:

3.0

I was satisfied with my service.

Rating:

5.0

Very helpful

Rating:

2.0

Do a better job of tracking the equipment. Why did I receive a call a day later asking if I had returned the truck? Why wouldn't someone verify that info before calling?

Rating:

4.0

I really love this company how the rates for storage units are extremely high. Tis the luxury and cost for storage .

Rating:

5.0

Rental experience was both fun and helpful. I was given information that helped me to save money and make renting a pleasure.

Rating:

5.0

Very pleased with the entire process!

Rating:

5.0

Great customer service

Rating:

5.0

great service. the attendant was on point. thank you!

Rating:

5.0

Been renting repeatedly from u-haul since the 70's. Never disappoints. 👍

Rating:

5.0

Great customer service

Rating:

5.0

Thank you for your exellent service.

Rating:

5.0

Staff very courteous and efficient

Rating:

5.0

The staff members were great! Very courteous, helpful and knowledgeable. The check-in was made easy and uncomplicated.

Rating:

4.0

Was unsuccessful at using website to reserve item.

Rating:

5.0

All was good!

Rating:

5.0

It was a great experience staff was friendly (Ciara) & answer all of our questions.

Rating:

2.0

Their attendant who helped us was courteous, but the system at this location and online was glitchy. It continually added charges to our reservation and in person order even after we had declined services online and in person.

Rating:

5.0

The customer service was excellent

Rating:

5.0

Very satisfied with the service and equipment

Rating:

4.0

Maybe clean the inside and outside of the truck? There was a used paper towel/napkin and old rusty screwdriver on the floor of the truck and the inside of the windows were dirty.

Rating:

5.0

Loved the location at Paramount where I rented my truck. They have a terrific team working there that really cares about their customers!

Rating:

5.0

I've used this UHaul location several times, and it's always been a pleasure to do business here. I'd recommend the Paramount location to anybody.

Rating:

1.0

Smelled like something died in it and cigarettes and I don’t smoke I’m currently pregnant and had to drive 6 plus hours with that smell. Was then told because a manager said they don’t smell it my word doesn’t matter. So unprofessional for the amount I paid.

Rating:

3.0

I moved everything out on December 7th not the 9th.

Rating:

5.0

Thanks! We really need your help and you did it above and beyond. You made all the process very easy.

Rating:

5.0

Overall pleased with the goods and services. The truck was clean and in great condition.

Rating:

5.0

Staff was quick and attentive!

Rating:

5.0

Counter people were very friendly.

Rating:

5.0

24hr access is the best and maintained at a high standard. Thanks uhaul.

Rating:

5.0

Best U-Haul I have been to in a long while. Great customer service.

Rating:

2.0

Overall, this was the worst experience I’ve had at a storage unit. The “secure” gate is always open. Likely broken but I didn’t go to the trouble to check. There are random people walking around the facility and looking for things to take. There’s trash all around. The employees act like they’re doing you a favor by looking in your general direction. It has been my experience that staff prey on people that don’t know better. I would receive text messages threatening to “sell my belongings” one day after forgetting to pay my rent. A bad experience all the way around. Would recommend you choose a better location. I might trust a random stranger renting me a garage over this place. Run!

Rating:

5.0

Friendly and he saw the shotty equipment I had to use, borderline unsafe. And the drop off site was not the pick up site in North Long Beach. It was Lake Isabella in Kern County.

Rating:

1.0

Beats you out of money.

Rating:

5.0

Great Service

Rating:

5.0

Great experience all around. I was a little nervous sending off a large box full of things. But all was well! Thank you,

Rating:

4.0

An easy to find key drop off and more than one person working in the afternoon.

Rating:

5.0

The front desk was very helpful when renting equipment. By accident I left my credit card at the counter and they called me back to pick up. What honest people! Returning was also very easy. Everyone was so friendly. I highly recommend this location.

Rating:

5.0

Great work keep up a good job

Rating:

4.0

always a line, maybe more staff? Richard and Cedric are always great!

Rating:

5.0

The process was smooth and fast especially using the app. The staff was nice answering all my questions i had picking up the vehicle. Only thing i can complain about is the vehicle had 3 cracks in the windshield that made a hissing noise when driving.

Rating:

5.0

Great people

Rating:

5.0

Everyone was so nice. Everyone seemed happy and was helpful. A great team and a good experience.

Rating:

3.0

Everything was fine after being arbitrarily changed from drop off location to this one…inconvenient and just done with no asking if it works or not. So customer service is crap and uhaul is only serving itself

Rating:

5.0

thank you for the great service homie with the glasses is really helpful wish i would have got his name!

Rating:

5.0

I had a great experience from start to finish. The customer service I received was topnotch! I spoke with a gentleman by the name of Sam and he greeting me over the phone with my name and I appreciated that. Then there was James at store #71 and he was super cool. Thank you U-Haul. I will most certainly rent from you again!

Rating:

5.0

Good

Rating:

5.0

Very good

Rating:

5.0

The staff is extremely polite and well informed. Every question i had was answered. I will be going back for future storage needs.

Rating:

5.0

Team, is absolutely Fantastic!!! Lancaster Team!!! Fantastic!!!

Rating:

5.0

Great service

Rating:

5.0

thanks

Rating:

5.0

Staff and Manager (Trevor) went out of their way to accommodate unique situation of this customer. They assisted with a multi-step move from noCal to soCal in which we needed temp storage (staging) for the move and beyond. This customer is very appreciative of their assistance and they exemplified reason why we always move with Uhaul!

Rating:

1.0

The the first time I rent a storege and this has never happened to me before. I got broken in to my storage unit about two weeks after renting unit. All my stuff was tossed around Jewelry, laptop, passport, social, green card etc stolen flatscreen tv broken. And just the feeling the trauma of knowing someone has been through all my personal stuff. Never again will I use that facility or will I recommend anyone.

Rating:

1.0

Lack of security. My unit was broken into & they didn’t notify me. I found out when I went to my unit

Rating:

4.0

The lighting inside the hallways are on a timer which gives you less than 5 minute of light to see. It’s very annoying having leave your. Storage unit to walk the hallways to click the light back on. Please fix that issue

Rating:

1.0

Rent at your own risk. This review is for the storage unit and the storage unit only. I rented my storage December 1 to December 31 and in that one month period my storage was broken into twice. I got a call on Dec 14 letting me know my storage had been broken into, when I went to look at my storage 15-20 boxes had been stolen. I was also told that two other people units had been broken into as well. The manager Trevor, changed the locks, called the police, and I filed a police report. Fifteen days later, on the 30th, I got another call saying my unit had been broken into again. This time they didn’t take anything, they just rearranged my boxes in way that would make it easier for them to come back and take what they wanted. Not only did they rearrange my boxes they put their own personal lock on my unit trying to lock me out of my storage. Again I was not only unit broken into, two other people was as well. But I spoke with Trevor, the manager and I let him know I would be moving my belongings and need to rent a truck. Trevor was very nice and understanding, he also waved my monthly rental fee of $268.I just want to say be careful when renting a unit at this place and make sure you get insurance or they won’t cover nothing. I had to use my rental insurance to cover the cost.

Rating:

5.0

Always friendly and helpful will come back again

Rating:

5.0

The female manager there helped me. She’s pleasant and professional. I like the free move in special!. Gotta give it a five stars, I mean what more can you ask for.

Rating:

4.0

Easy and convenient

Rating:

1.0

I don’t believe y’all auctioned out my belongings I think the staff got it because I had over $13,000 worth of belongings brand new appliances ain’t no way it y’all sold it for $110 😡😡

Rating:

1.0

The manager was great in fixing what was wrong with my experience. However, the rest of my time with this U-Haul facility was a headache. I originally reserved a unit that was too small for my needs, but the one I would fit best wasn't available upon move-in. Since my first month was free, I was placed in a much larger unit that was out of my price range with the agreement from the office that at some point within the first month they would contact me and move me to the one I wanted. They never called. I attempted at the minimum, about 20-25 times to contact them because I was worried rent for the next month was going to be due and I could not afford it. THEY NEVER ANSWER THEIR PHONES!!!!! Not once did I, nor the central call center get through to them. Each call would ring a few times then transfer me to the call center that is NOT on location. They would then attempt to call on their end to this location and no answer using the staff to staff point of contact. I then would be told that I would be getting a call back as all the call center could do at that point would be to send a message to the location and management to contact me. I NEVER WAS CONTACTED BACK!!!! Each time, I would have to go physically in person to handle any and all business with this location. When you temporarily don't have a car, it's not an easy task to go in and get back home as often as I had to deal with this facility. The next issue was when I finally was being switched to a smaller unit. I had just a couple of hours to do the switch as U-Box access ends at 4p so staff can return them to the warehouse. I was told to inform the staff when I emptied the initial unit so they can close out that rental and to let them know once my U-Box was all done so they can send it back. I was done by 3:30p. My key card to exit the storage area gate wasn't working and since the office isn't inside the gate, I was trapped. Tried calling the office, all calls sent to call center (surprise surprise), the kicker was when the call center tried to contact and said they couldn't do much other than try to reach the office. NOT ONE STAFF MEMBER WALKED AROUND OR ANYWHERE NEAR WHERE I WAS TRAPPED! I was in there for a total of an hour in the hot sun. I could not get out unless i drove the gate down or climbed the fence. Neither of those I wanted to deal with, so I waited and waited and waited. I was 5 minutes away from calling 911 when someone finally came to access their storage and let me out. I went to the office to inform them of this situation and they did not care at all. The most passive about it. It's also advertised on the brochures that furniture pads were included with each U-Box rental. They assured me I'd find them in there. I didn't and had to ask which they were hesitant at first and asking twice if they really weren't in there. To add, each and every time i went into the office, there was multiple staff there and not many customers to be helped and could not understand WHY THE PHONES ARE NOT HANDLED APPROPRIATELY!!!! HOW CAN THEY STAY IN BUSINESS LIKE THIS??????? HANDS DOWN ONE OF THE WORST EXPERIENCES I HAVE EVER HAD IN MY LIFE

Rating:

5.0

Best place to store your items in Long Beach. Its clean and well maintained. Easy to get to your storage unit

Rating:

2.0

Everything was good until I moved out I went to return the lock and keys to the unit the staff said everything was done and that I wasn’t going to get charged for the next month but the next day I got charged for the next month I went to talk to the staff and they said that the staff from the last day never went to check the unit so they didn’t mark it as moved out and I got charged but they would give me my money back but it would take 3-5 business days. Glad they fixed it but because of their mistake I am missing $243 for the next few days which shouldn’t have happened in the first place

Rating:

1.0

The rent was raised after the first month, your parents should be proud…

Rating:

5.0

Thank,you.

Rating:

5.0

Roberto runs a good tight ship.thanks.

Rating:

1.0

First y'all closed my storage unit early accidentally and I had to drive out to the office before their early closing time to make sure our unit wasn't lost. Then, a month after I did the online move out over the mobile app, this location charged me around $150 in rental and late fees for not paying to rent the unit the next month. I had to call and be connected to customer service to explain I moved out and completed the process over a month prior. They then had to put me on hold while we waited almost 30 min for the location's office to answer their phone, which they didn't even answer on the first call. This office is extremely flawed. Needs entirely new management, possibly employees too unless there can be better oversight.

Rating:

5.0

Easy and fast. Will be switching my other units to UHaul

Rating:

1.0

Was advised my storage would be auctioned on a certain date and I called 2 days before it was due and I was told it had already been auctioned off. They lie and don’t call costumers back.

Rating:

5.0

Except for upon my rental truck pickup. The Gas tank was empty.

Rating:

2.0

They closed out our locker based on an assumption that we were done just because it was temporarily empty. We had to go and start a new contract because of their assumption

Rating:

4.0

Everything was fine until someone had thrown a soda in the hallway so there was spilt soda for several days. Then another renter next to us told us that she had stuff stolen from her locker by the manager of the facility and was pressing police charges. It made me feel like my stuff wasn't secure, then the team assumed I was done because my locker was temporarily empty and they closed my account so I had to waste the gas coming to restart the contract and get our locker back.

Rating:

1.0

I had reserved a 10x10x8 locker and by the time I got there on my reservation day to move in, they told me they only had small lockers and I had to accept a smaller locker and could not fit all my stuff in there that I had planned.

Rating:

5.0

I apologize for not letting the U-Haul assistant or representative that I was moving my things out of the storage

Rating:

5.0

Brittany and the other staff were beyond helpful and patient with me!

Rating:

2.0

One staff member was rude and when asking questions about policy and why my rent increased he stated he doesn’t know let alone memorize the policy and if i had any question refer to customer service in a rude way also stated we aren’t a contracted site so we can raise the rent whenever we want as long as they provide a 30 day notice then stated they raised it twice and I can not do anything about it because I’m month to month . Well i sure did do something about it I moved at that same day. Would have REP retrained better on customer service. I bought a shed n moved out that same day! used your uhual truck only because it was convenient but that will be the last service I acquire from you moving forward. Answer rude to another individual! I spent over 2k there and this is how your staff responds to me.

Rating:

5.0

I had one month free storage and I found it very exceptional. Very good place to store your things

Rating:

5.0

Everything good staff very friendly

Rating:

3.0

The staff were all great. The problem I had was that I was able to reserve a 10x15 unit online but when I showed up with my truck full of stuff, I was told none were available. I was offered a 10x10 but not all my stuff would fit unfortunately. It was a bit disappointing that I could reserve something that wasn’t actually available. Otherwise the people were all great.

Rating:

3.0

I had provided at least a six weeks notice that we were going to be leaving a storage unit... I was charged for a full month which we paid on Autopay on March 1st ..left storage this Thursday and asked the cashier if we were going to be prorated 1/2 month...he acted like he's never had this question before and said it is what it is...why would I provide Uhual with a letter of intent to vacate then still get charged for a full month? Ridiculous

Rating:

3.0

I was spammed every 45 minutes for this review that nobody is going to read. It's the most unprofessional automated system I've ever seen.

Rating:

5.0

You should have more little cars to help move furniture around.

Rating:

5.0

Staffs are nice and they know what to do for customer service. Very quick for check in and out with accuracy in administration and skilled help in equipment returns. 100% recommendable.

Rating:

4.0

Short time there but no problems.

Rating:

5.0

very professional staff, clean facility.

Rating:

4.0

I had excellent service with U-Haul Moving and Storage of North Long Beach. I was very disappointed by the treatment I received from U-Haul generally in regard to renting a 20' van. I had to Drive more than 30 miles to retrieve that van, although I reserved it AT LONG BEACH a month in advance. Then I had to retrieve the car carrier trailer at another location 10 more miles away.

Rating:

5.0

Very good manager, excellent staff

Rating:

4.0

The contact-free system and the unit itself were fine. My main suggestion would be to improve the video on how to get into the unit. It skips right over explaining how you actually open the sliding door; in the video it just magically opens. I had to go back into the office and wait in line to find out I have to step on the foot pedal at the same time as I pull the latch in order to release it. Otherwise, the move in was pretty smooth.

Rating:

1.0

I use you all for many years but this time I would never use you guys again because of the staff that's over on Cherry and South Street a very rude and not understanding I am disabled senior citizen I drove over 900 miles and I was not happy at all with your customers what's your employees know

Rating:

4.0

No one seemed to know answers about leaving big items for trash pick up. Quoted one price charged a higher price, got a different answer from 3 different people. Manager seemed to just tell staff answers and not want to talk on phone. Other than that clean storage and no issues with the unit. It might be helpful to have donation places on file for when people decide to move out of their storage... Habitat for humanity is one that will pick up at a storage place.

Rating:

5.0

I received excellent customer service the entire time I had my storage. Kudos!!!

Rating:

5.0

Awesome staff. Very helpful.

Rating:

5.0

I kept being helped by a younger woman, maybe she is the manager? She was extremely helpful and made my 1st time using U-haul and U-haul storage quick, easy and informative.

Rating:

5.0

The staff were super friendly, helpful and accommodating.

Rating:

5.0

Very pleased thank you.

Rating:

5.0

Robert provided us with great customer service. He helped us with the two storage units as well as cutting the lock off our storage unit when we had to vacate. Please give this person the acknowledgment he deserves and provide him with the approriate compensation to reflect his hard work. Thank you.

Rating:

5.0

Nice, efficient and friendly

Rating:

5.0

Roberto (mngr) was absolutely the best. He was very helpful assisting me with my rental . As busy as he is he always made time to assist me an his employees, who also were very attentive an pleasant. Thank You All

Rating:

3.0

Everything was okay as a whole.

Rating:

5.0

Roberto the manager was excellent!

Rating:

5.0

Staff was very friendly and answered all our questions.

Rating:

5.0

Rhianna was very nice, checked in my equipment return and help me secure a storage unity. She was very helpful and appreciated her kindness.

Rating:

5.0

Great Service and very helpful staff.

Rating:

4.0

The unit was available for us but had obvious issues with rodents. There is a hole in the ceiling of the unit that has tape hanging from it and they had placed a rodent trap inside. Will be addressing the issue in person at my next visit.

Rating:

5.0

Roberto and his staff went above and beyond to make my storage and moving experience a great one. They were professional yet friendly, super helpful, were creative problem solvers and I felt they valued my business every step of the way. Thank you!

Rating:

3.0

They couldn’t get me a trailer to hook it up to the truck not good

Rating:

5.0

Roberto Fernandez, Owner General Manager at this full service facility has an exceptional team. They are like a well-oiled machine. Give it peak times which seams to be always at this facility, Mr. Fernandez and his team has always given me their undivided attention when I had any questions, issues and/or assistance over the past year and a half. I would like to thank Mr. Fernandez and his team for their patience, kindness, support, and helpfulness they have always shown me. Please know I appreciate you all. *Christian *Julius *Manuel *Ms. Raffaela (I hope I spelled it right 😊) Lastly, Roberto Fernandez for your team is a reflection of your great leadership! Again, thank you.

Rating:

5.0

The staff was very respectful, yet thorough.

Rating:

1.0

this rating is for the Houston Texas store on antigone and the beltway 8 i had the worst experience with them they get a fat 0 from me the long beaxh store was wonderful they get a 10 but 5he Houston Texas sore i will never encourage any body to that store ever!!!!!!!!!!

Rating:

5.0

I've been having a storage unit there for OVER 6 years! HOPEFULLY, I'll can FINALLY relocate BEFORE year's end! Thank You U-Haul

Rating:

5.0

Great service

Rating:

4.0

The free month with a one way truck rental between cities was a great deal and a great solution to my move. One issue I had was the lock. I ended up buying two locks because I was unaware I would need a lock for the storage unit. So when i bought a lock to lock the truck overnight, I bought the non circular type. Some communication or suggestions during the rental process about which lock to pick would be helpful in the future.

Rating:

5.0

100% satisfy

Rating:

5.0

This is the best UHAUL in Southern California!!!

Rating:

5.0

This is a well managed business.

Rating:

5.0

Very nice people and clean

Rating:

5.0

We had issues with the drop off location but the owner himself stayed involved until we were completely satisfied. Almost sad we had to move out. Thank you guys so much. Great crew!

Rating:

5.0

Very good customer service

Rating:

3.0

The outside lightening is poor. The roof of my unit leaked. I brought this to the attention of the office staff in March 2019 and was assured I would get a call from management & never received a call

Rating:

5.0

Manager Roberto was very helpful, great staff too!

Rating:

5.0

Super helpful staff

Rating:

5.0

Great facility. Easy access. Great staff and very helpful. I would definitely reccommend this location to friends and family.

Rating:

5.0

Roberto and his staff are great.

Rating:

5.0

After driving for 12 hours, I arrived 15 minutes to closing time and the staff was extremely kind and helpful. I appreciatie that. Thank you.

Rating:

5.0

Staff was available, professional and very efficient. No waiting on phone or facility.

Rating:

5.0

Very good service. Nice actitud Fast help Very clean storage. Well recommended

Rating:

5.0

I have use this facility twice once when moving back home to California the second time while merging homes with my fiance. Tragically, he passed away during that time. Staff were very pleasant.

Rating:

5.0

Excellent service

Rating:

5.0

Great service.

Rating:

5.0

The manager Robert was fantastic. He went out of his way to help me. Three months I had storage he bent over backwards for me. I will surely recommend you're Paramount location

Rating:

5.0

Roberto and Manuel went above and beyond to help me get a hitch installed on my car and a bike rack. Rented a storage unit for a month. Also had another rack and hitch receiver for RV Excellent!!!

Rating:

1.0

The manager sucks

Rating:

5.0

Roberto and Manuel have been professional and helpful to me. Had hitch installed, rented storage unit. they also installed a bike rack. I will be returning with my RV to more assistance

Rating:

5.0

Very professional I will recommend this location thank you very much for your assistance

Rating:

5.0

Amazing service! Got everything right on time

Rating:

5.0

Very helpful person he's very good

Rating:

5.0

Very friendly staff. Helped me right away and made it very convenient for my move because I was able to unload my uhaul trailer in the storage unit and the. Pull it around to the front and drop it off

Rating:

5.0

.

Rating:

5.0

Awesome

Rating:

5.0

Clean and convenient location, the guys at the counter were helpful and were professional , moved across the country and this location was the closest to my new home.

Rating:

5.0

Mike the manager is the best if I had it my way I would give him a million dollar raise.....

Rating:

2.0

Uhaul was supposed to provide me with a free month of storage and went back and there word. Had to go to several uhauls and waisted a lot of money on the uhaul truck. No help, rude service, no service

Rating:

5.0

This location is very helpful and friendly

Rating:

5.0

Thank you very much it's been an awesome experience

Rating:

5.0

Although I wasn’t present at the facility, we had great customer service on the phone and execution in the facility to make a great experience for my movers to retrieve the boxes.

Rating:

4.0

Thank you

Rating:

5.0

This is the BEST Uhaul center in the free world! Not only is the manager helpful and friendly, his staff conveys the same tendencies! My experience at this uhaul center was amazing! First Rate!!

Rating:

5.0

The only thing was the mpg the truck got. It cost me an arm and a leg to get to Long Beach, Ca from San Francisco, Ca.

Rating:

5.0

great service

Rating:

5.0

Staff were amazing - friendly and helpful! Facility was clean and secure. They have every type of truck/trailer you can imagine!

Rating:

5.0

💯 % happy with this location. From the moment we checked in Mike and his staff were nothing but friendly and helpful! So glad we chose this one! Totally recommend this location!

Rating:

5.0

Really good experience

Rating:

5.0

.

Rating:

4.0

I rented a truck to remove my items from storage. The truck was in terrible shape & drove horrible. You all can do better & need to do better. I'm 80 years old. Insulting.

Rating:

5.0

'Im very Satisfied with the staff of long beach u-haul cause any question i would ask they would stop what they were doing and attend to me immedily and that made me feel my matters first thank you

Rating:

3.0

None