Everything was good until I moved out I went to return the lock and keys to the unit the staff said everything was done and that I wasn’t going to get charged for the next month but the next day I got charged for the next month I went to talk to the staff and they said that the staff from the last day never went to check the unit so they didn’t mark it as moved out and I got charged but they would give me my money back but it would take 3-5 business days. Glad they fixed it but because of their mistake I am missing $243 for the next few days which shouldn’t have happened in the first place
Roy R | Overall ExperienceSelf Storage Units in Long Beach, CA, 90805
U-Haul Moving & Storage of North Long Beach
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $234.95 Per Month
1 Unit Left!
Storage Lockers
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![Example storage unit layout]()
Small | 4' x 3' x 6'
- Rate:
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$64.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rate:
- $64.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small | 4' x 3' x 5'
- Rate:
-
$69.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
- Rate:
- $69.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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7111 McNeil Ln, Buena Park, CA 90620 View Available Units
(U-Haul Neighborhood Dealer)8.8 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The rent was raised after the first month, your parents should be proud…
Gerard R | Overall ExperienceThank,you.
donnell c | First ImpressionsRoberto runs a good tight ship.thanks.
MARK J | Overall ExperienceFirst y'all closed my storage unit early accidentally and I had to drive out to the office before their early closing time to make sure our unit wasn't lost. Then, a month after I did the online move out over the mobile app, this location charged me around $150 in rental and late fees for not paying to rent the unit the next month. I had to call and be connected to customer service to explain I moved out and completed the process over a month prior. They then had to put me on hold while we waited almost 30 min for the location's office to answer their phone, which they didn't even answer on the first call. This office is extremely flawed. Needs entirely new management, possibly employees too unless there can be better oversight.
Rachel C | Overall ExperienceEasy and fast. Will be switching my other units to UHaul
Roberto I | First ImpressionsWas advised my storage would be auctioned on a certain date and I called 2 days before it was due and I was told it had already been auctioned off. They lie and don’t call costumers back.
Carol N | Overall ExperienceExcept for upon my rental truck pickup. The Gas tank was empty.
Raquel G | First ImpressionsThey closed out our locker based on an assumption that we were done just because it was temporarily empty. We had to go and start a new contract because of their assumption
Rachel C | First ImpressionsEverything was fine until someone had thrown a soda in the hallway so there was spilt soda for several days. Then another renter next to us told us that she had stuff stolen from her locker by the manager of the facility and was pressing police charges. It made me feel like my stuff wasn't secure, then the team assumed I was done because my locker was temporarily empty and they closed my account so I had to waste the gas coming to restart the contract and get our locker back.
Rachel C | Overall ExperienceI had reserved a 10x10x8 locker and by the time I got there on my reservation day to move in, they told me they only had small lockers and I had to accept a smaller locker and could not fit all my stuff in there that I had planned.
Rachel C | First ImpressionsI apologize for not letting the U-Haul assistant or representative that I was moving my things out of the storage
Hazel L | Overall ExperienceBrittany and the other staff were beyond helpful and patient with me!
Sandra P | First ImpressionsOne staff member was rude and when asking questions about policy and why my rent increased he stated he doesn’t know let alone memorize the policy and if i had any question refer to customer service in a rude way also stated we aren’t a contracted site so we can raise the rent whenever we want as long as they provide a 30 day notice then stated they raised it twice and I can not do anything about it because I’m month to month . Well i sure did do something about it I moved at that same day. Would have REP retrained better on customer service. I bought a shed n moved out that same day! used your uhual truck only because it was convenient but that will be the last service I acquire from you moving forward. Answer rude to another individual! I spent over 2k there and this is how your staff responds to me.
Gretel g | Overall Experience