The only complaint I have is that the lights turned off after only one minute maybe two minutes. I would have enough time to grt to my unit open the door ghen two to three seconds later the lights shut off. When I keft the exit door the lights were triggered when leaving. Very frustrating to look for things in the dark. Due to this inconvenience I choose to stop and store my items elsewhere. I even complained about it to the representative and they indicated they can’t do anything about it. Thanks for everything else I was more than satisfied with my rental and all of those who helped me.
chris b | Overall ExperienceSelf Storage Units in Long Beach, CA, 90805
U-Haul Moving & Storage of North Long Beach
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I choose uhaul because of previous experiences
chris b | First ImpressionsThe customer service was very helpful and solid as well, and everyone did a great job. I would recommend U-Haul to a friend, etc. Thank you so very much U-Haul and have a wonderful day! Peace!
Michael C | First ImpressionsStaff was very helpful. Only thing that would make it better is if there was a restroom available after hours but I understand why that could be an issue.
THEODORE S | Overall ExperienceTrevor and the staff were amazing and helpful. I had my items stored there for 7+ years while I traveled. I never once had an issue.
isis j | Overall ExperienceAll good
David B | Overall ExperienceI really appreciated the convenience of accessing my storage. The staff Richard from the Paramount and South location was awesome and was very attentive to all my concerns.
Michelle H | Overall ExperienceNice friendly service
terilyn c | First ImpressionsThe young gentlemen were extremely kind, patient, knowledgeable, and helpful!
MISHALAY C | First ImpressionsThank you so much for reaching out to me. You saved me some money time and energy. I appreciate you.
Dianiana S | First ImpressionsThe young woman that helped me was extremely efficient and accommodating. I found her pleasant and patient. Seems like an excellent employee.
Diane L | First ImpressionsI really love this company how the rates for storage units are extremely high. Tis the luxury and cost for storage .
Tyler L | Overall ExperienceBeen renting repeatedly from u-haul since the 70's. Never disappoints. 👍
Maria M | First ImpressionsThe staff members were great! Very courteous, helpful and knowledgeable. The check-in was made easy and uncomplicated.
Diane L | First ImpressionsI moved everything out on December 7th not the 9th.
tanisha a | Overall ExperienceOverall pleased with the goods and services. The truck was clean and in great condition.
KYLE W | Online Move In24hr access is the best and maintained at a high standard. Thanks uhaul.
Ivan G | Overall ExperienceOverall, this was the worst experience I’ve had at a storage unit. The “secure” gate is always open. Likely broken but I didn’t go to the trouble to check. There are random people walking around the facility and looking for things to take. There’s trash all around. The employees act like they’re doing you a favor by looking in your general direction. It has been my experience that staff prey on people that don’t know better. I would receive text messages threatening to “sell my belongings” one day after forgetting to pay my rent. A bad experience all the way around. Would recommend you choose a better location. I might trust a random stranger renting me a garage over this place. Run!
Edgar R | Overall Experience