Customer Reviews for U-Haul Moving & Storage of North Nashua

522 reviews

476 Amherst St   Nashua, NH 03063

(603) 821-9658

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(603) 821-9658

476 Amherst St
Nashua, NH 03063

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing - the van was perfect, and more importantly, the team was fantastic - helpful, accommodating and super friendly.

STEPHEN T. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
3.0

Took an extended amount of time to approve my license when I have used the service before. Have not received my completion receipt yet though I have returned the equipement.

SANGVARAK P. 
Rating:
4.0

This was not the drop off location I chose. My drop off location i selected in Nashua NH was rude and wouldn't except the truck. Forcing me to drive 12 miles out of my way to this location. He stated he's a car repair place first. He needs to be removed from your list!

Logan M. 
Rating:
4.0

Online reservations works well. Short time to pick up van at facility. Van was a new unit with 10k miles total. Clean and undamaged aside from rear bumper cover tear. “ oil change required” warning on dash was present. The van got 19mpg. Drop off was hassle free. A good experience.

William R. 
Rating:
5.0

Customer did not leave a comment.

rodrigo C. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Truck was quite old. Ran fine and was clean but definitely needs an update

Don T. 
Rating:
5.0

I've been to this location for many needs. Fantastic service.

Cindy H. 
Rating:
4.0

The e-mails you sent were extremely confusing in what they requested to rent. Caused me a lot of time to get what was actually needed

Paul H. 
Rating:
3.0

I reserved the LOCAL trailer from this Nashua location, the day before pickup I was told there was no inventory and had to pickup in Manchester, but would still return to Nashua. That apparently made it a one way reservation and changed my pricing...so when I returned it 5 days early, there was no savings because it was changed to a one way.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Roxanne G. 
Rating:
5.0

Drop off was fast and easy. Excellent location.

Gordon M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

Diane was top notch on her customer service. Debbie & the girl in training were excellent too. Justine Bergin

Justine B. 
Rating:
4.0

Customer service was terrific. The truck we used to move from Seabrook to Nashua was adequate but old, 99,000. Got the job done.

Philip B. 
Rating:
5.0

Uhaul is always my go to!!! Glad to have one nearby!!

Joy P. 
Rating:
4.0

The sales rep that helped me rent the equipment was absolutely fantastic! She made my experience pleasant and easy. Only negative experience was during the returning & payment of truck. After paying the difference of my bill inside, I waited for my ride out front. While visibly holding the payment receipt, the gentleman who helped with the return asked rudely if I paid the rest of my bill inside. I immediately responded “yes of course “ , he then asked me again if I was sure I paid already. I said “yes” while waving my receipt. He then walked in the store and yelled to the other employees “Did she pay her bill?” they said yes!! Yet he still asked the employees “so she paid in full? Is she all set !?'” I was embarrassed and felt insulted! I even asked him what you don't believe me? I have the receipt “. I thought Financial discrimination was a crime. Or maybe it had to do with the fact that I am Hispanic woman. I felt completely offended and I will not be returning to that location.

Monique L. 
Rating:
4.0

Deb is the very best. Keep her and you'll be fine.

Ray K. 
Rating:
5.0

Nope the lady who helped was well informed, I see now why the reviews for this Uhaul were so high, will be going to this one in the future for sure.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Diane T. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
1.0

Manager was rude. Truck ramp wasn't working properly asked for a different truck because I didn't want to be accused of breaking it and paying for it in the end the manager refused and said it was fine when it wasn't so I ended up not even using the ramp because I was afraid I wouldn't be able to get it back in like I had told her and then be at fault and pay for something I didn't even break

Allison C. 
Rating:
5.0

Customer did not leave a comment.

Wagner S. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

1) Van stunk of cigarette smoke. I gagged all the way to my destination and had to keep the windows down for fresh air. 2) the right side of the back bumper was broken so I was only able to use the left side to load and unload which limited how much we could move at one time. Very disappointed to hear the GM knew about it but rented the van to me anyway. She could have given me another one. It was an inconvenience to be sure.

Lorraine L. 
Rating:
5.0

Personnel at this location were extremely helpful and pleasant to work with. This location was knowledgeable about towing equipment and went took it a step further with helping me locate and reserve a trailer from a uhaul out of state ensuring that I was made more comfortable with having to tow a trailer a long distance.

Lisa M. 
Rating:
5.0

Friendly quick service

Rainer S. 
Rating:
5.0

Everything was cleaned and people work In that office is friendly

BOAVENTURA F. 
Rating:
5.0

Probably the best experience and customer service I've ever had anywhere!

Richard S. 
Rating:
5.0

Put hanging hooks in so we can hang our good dtesses? Thanks

Virgina C. 
Rating:
5.0

Customer did not leave a comment.

KIRYLDMITRIEVICH T. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
5.0

Over all my experience was excellent. My only issue is paying $1.09 per mile - I know your operating costs are high but the mileage fee seems to be excessive.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great staff! Super friendly and helpful!!

Tricia T. 
Rating:
5.0

Customer did not leave a comment.

Fabio B. 
Rating:
5.0

Excellent customer service will definitely come back and recommend a friend and good prices

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Oliver M. 
Rating:
5.0

Customer did not leave a comment.

KIRYL T. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Great facilities, great people. Will continue to use them in the future.

TYLER H.  |  Overall Experience 
Rating:
5.0

Deb, the manager is beyond fantastic! So helpful even when when it gets really busy. I rent trucks there weekly and Deb is the reason I keep coming back.

Tedd C. 
Rating:
5.0

Everyone at this Uhaul location is completely awesome! We spent the last two weeks going in and out of the store doing truck and trailer rentals multiple times each. We are really happy we chose this team to help with our move.

James S. 
Rating:
3.0

The person renting me the truck should have explained the procedures and not just handed me the keys without giving any info on returning the truck. She didn't even want to do a walk by, and I had to ask her.

Judith M. 
Rating:
5.0

Only Uhaul for this family! Reliable, professional, friendly and courteous. Consistently a great experience. When we need to rent a truck we use Uhaul every time. Prices are reasonable and generally less than other rental agencies. Only Uhaul for us. Thank you Uhaul.

Patrick R. 
Rating:
5.0

Lou is a perfect example of customer focused employee. Great experience!!

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Colive H. 
Rating:
5.0

Service at Amberst Street Nashua is always awesome

SAMUEL H. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Would be nice if you charged less per mile! It was a fortune just to rent a cargo van for 48 hrs. Between the mileage charges, insurance, tax and refilling gas before returning, it cost almost $300!

John Y. 
Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
5.0

Customer did not leave a comment.

Ben P. 
Rating:
5.0

Excellent service as always

SAMUEL H. 
Rating:
5.0

Customer did not leave a comment.

Leigh H. 
Rating:
5.0

The service here was excellent.

william T. 
Rating:
5.0

The guy was awesome

khalid S. 
Rating:
5.0

I been renting for the last 5 years never had a single complain

David M. 
Rating:
5.0

Very pleasant, professional and helpful staff. My trailer rental experience was smooth, quick and quick.

Paul S. 
Rating:
5.0

Very smooth and quick transaction .. and the Uhaul Rep who took care of me ( Dianne Lefebvre ) was very knowledgeable and helpful

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Norman E Day E. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

scott S. 
Rating:
5.0

Thank you so much for your great service! The truck we rented last week and the van we rented today were perfect for what we needed. Both vehicles were excellent and a breeze to drive! Thanks again!!

Yvette F. 
Rating:
1.0

Employee at drop off was very rude. Trailer had spot with methylene blue that goes away with water. She didn't give us a change to clean that and said she was going to charge a cleaning fee. We were dropping off earlier so we still had time to clean and drop off.

Fernanda B. 
Rating:
5.0

Everything was easy breezy! All the sales people were fast and knowledgeable. No issues whatsoever. Will come back! Thank you for your fabulous customer service! A++

LAURA B. 
Rating:
5.0

Customer did not leave a comment.

HECTOR D. 
Rating:
5.0

The help here is always #1

BRIAN F. 
Rating:
5.0

Very nice people working there and they had all the supplies I needed.

John R. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
3.0

When I chose average... most are good so it doesn't mean I had bad or unpleasant experience. The girl I dealt with was fine and nice. The return is always a pain because it doesn't work well, as far as user friendly. The ignition was unturnedable for me and so difficult that v my son needed to start for me each time. That was a big issue and never happened to me before. I would fixed that before someone gets stranded somewhere. Thanks, Sue

SUSAN O. 
Rating:
5.0

The front desk manager and staff are exceptional! I have been using this location since it opened and couldn't be happier with the service.

LYNNE B. 
Rating:
4.0

Had problems with drop off website keep crashing.

Jerome M. 
Rating:
5.0

Customer did not leave a comment.

Sudhakar G. 
Rating:
5.0

The best service

FABIO B. 
Rating:
5.0

Customer did not leave a comment.

DHIEGO M. 
Rating:
5.0

Customer did not leave a comment.

KAITLIN Y. 
Rating:
5.0

Couldn't have been easier and very affordable

JANET S. 
Rating:
5.0

Was a little upset about the price increase. I paid the same amount of $$ a year an a half ago for a much bigger size trailer. Was a little off putting.

LIANNA C. 
Rating:
5.0

The driver's side window seemed to have an air leak, which led to lots of road noise. But overall that's the only even slightly negative thing about the rental experience.. great staff, easy access, equipment ready when promised.

William S. 
Rating:
4.0

Keep up the excellent service

HECTOR D. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

MEGAN W. 
Rating:
5.0

Give your workers a raise. They are doing a great job!

Eli B. 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

JOSE D. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
2.0

The first truck they gave me had no heat and was screeching. The second one took me about a couple of miles to realize that it would not go over 30 mph without shaking violently. The third truck was terrible and vibrated the whole time I drove it, but I had to get my item delivered. This was a terrible showing for U-Haul!

David G. 
Rating:
5.0

Customer did not leave a comment.

GORDON M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
4.0

This location was awesome, the nice sleep deprived lady behind the counter, was curious, and professional, along with her staff member. Everything was organized, ready and waiting. I highly recommend this location to anyone that needs some truck help. Thank for everything.

STEVEN T. 
Rating:
3.0

Heated mirrors Back up camera

TIMOTHY O. 
Rating:
5.0

Customer did not leave a comment.

JEAN A. 
Rating:
5.0

Have to rent from this U-Haul frequently and everyone there is very helpful. Wouldn't go anywhere else.

Tom N. 
Rating:
5.0

Customer did not leave a comment.

Antonio L. 
Rating:
5.0

Customer did not leave a comment.

HEIDI B.  |  First Impressions 
Rating:
5.0

Deb was awesome help when I needed it most

Jennifer K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli C.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top