Customer Reviews for U-Haul Moving & Storage of North Port

3216 reviews

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
Rating:
5.0

quick check out.

LIONEL D. 
Rating:
5.0

A truly pleasant experience from start to finish. The employees are warm, friendly, and engaging.

James D. 
Rating:
4.0

Short term use of vehicle for a day is beat out in cost by Home Depot. I like U Haul but the savings using Home Depot for a short move is much less. Maybe U Haul could have a short term rental for local moving of items? I will use U Haul for long distance moving. Still nice, offers packing and moving items at rental site. Thank You, Robert Jones

Robert J. 
Rating:
5.0

I was in a bind with my business having had 3 shop trucks wind up in the shop at the same time I needed a pick up big time, The folks at my location brought a truck specifically for me I will definitely use U Haul in the future... Thank You

WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

NICHOLAS S. 
Rating:
4.0

Customer did not leave a comment.

LAUREL Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Good experience. Friendly staff!

JASON W. 
Rating:
4.0

Customer did not leave a comment.

John O. 
Rating:
5.0

The sales rep that took of us at the North Port FL location was excellent! She explained everything well, hooked up the trailer to my vehicle and was extremely polite. The transaction took about 10 minutes which was a very short amount of time. When I returned the trailer the guys were very polite. They unhooked the trailer, asked if the equipment worked well and confirmed the price I paid. Very good service!

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

NATHAN G. 
Rating:
5.0

Customer did not leave a comment.

KEVIN G. 
Rating:
5.0

Customer did not leave a comment.

Terry G. 
Rating:
4.0

Customer did not leave a comment.

Chandra H. 
Rating:
4.0

Customer did not leave a comment.

Carmen C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S.  |  Overall Experience 
Rating:
1.0

Return time was before they open. No exterior drop box. Other than trucks in a nearby packing lot, no indicator of where to drop off.

BRIAN R. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
4.0

Customer did not leave a comment.

TARA N. 
Rating:
5.0

Customer did not leave a comment.

NATHAN F. 
Rating:
5.0

Customer did not leave a comment.

Chester P.  |  Overall Experience 
Rating:
3.0

This location has significantly changed; 1)they double booked the same trailer for a full day rental. 2)both sides of the trailer were in poor shape from people running into things. 3)the tailgate was bowed from people running a heavy piece of equipment onto it. This was probably the poorest condition trailer I have ever rented from U-Haul. Speaking to the toughness of the trailer, it still got the job done for me!

ROBERT G. 
Rating:
5.0

I always get good service at this location, both at pick up in the Spring and drop off in the Fall.

JEFFREY Y. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

Ruth S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

every thing was good

EDWARD K. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
4.0

Customer did not leave a comment.

AYMAN S. 
Rating:
5.0

Great work.

MARC K. 
Rating:
5.0

Great service and good experience.

David M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Very nice

DONALD D. 
Rating:
5.0

There was always great service each time I came to the facility or called and spoke with someone.

Jay F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

mark b.  |  First Impressions 
Rating:
5.0

This guy was helpful and quick to help, since i had my family waiting with me that was awesome

Alejandro J. 
Rating:
5.0

The employees we're nice and very helpful they went above and beyond I would recommend them to everyone that needs a u haul the experience was amazing.....THANKS U HAUL FOR ALL YOUR HELP ON MY MOVE....

SUSAN R. 
Rating:
5.0

This was THE BEST U-Haul experience ever! Great location, staff and equipment. I will definitely use this again and recommend.

Patricia K. 
Rating:
5.0

keep doing what you do Jeff /cody and staff whent above cusrtomer service just can not say enough Great Store , tthanks again jeff & cody and staff

Gary S. 
Rating:
4.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Keep doing the good job guys 😃

Michael C. 
Rating:
5.0

Young man help me with trailer ball install. He went above & beyond getting the right tools to get the job done. Thanks buddy!

Dan H. 
Rating:
5.0

Customer did not leave a comment.

Dustin T. 
Rating:
4.0

The passenger door would open (not all the way) and rattle while driving. Felt very dangerous while driving on I75.

Alexander P. 
Rating:
5.0

Jeff was awesome. Stayed late to unblock the trailer with no complaints. He took his time and made sure lights worked and when they didn't he fixed them immediately.

Janet O. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Always great service

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

ERIC E. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
5.0

Nice clean office, polite and helpful employees. Would use them again if needed in the future

Alan F. 
Rating:
3.0

The 26' truck had a check engine light on constant. then the ABS lights and another warning light would illuminate on the dash randomly when the truck would go over a bump in the road. This would cause the cruise control to turn off and the truck to loose power. Then I would have to pull over shut off the truck for a few minutes the start the truck to clear issues. Having to stop with a loaded truck and car on the trailer was difficult without the ABS working. It was an interesting drive across the country to say the least

SEAN D. 
Rating:
3.0

The jack on the car trailer needed to be greased very badly. Yet would barely move with or without a load on the car trailer.

SEAN D. 
Rating:
5.0

My rep, I believe was Jeff, was professional, knowledgeable and helpful.

Russ J. 
Rating:
5.0

Customer did not leave a comment.

Grethe C. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE B. 
Rating:
4.0

Customer did not leave a comment.

Warren K. 
Rating:
5.0

Customer did not leave a comment.

Nancy B.  |  Overall Experience 
Rating:
5.0

This was the 2nd time moving across country and both time the trailers towed great!

Richard W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim h.  |  Overall Experience 
Rating:
3.0

They were polite.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

Cody P. 
Rating:
5.0

Customer did not leave a comment.

Rigdel D. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.

Mary D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARMEN G. 
Rating:
5.0

Customer did not leave a comment.

Ira F. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Frank K. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE T. 
Rating:
5.0

Customer did not leave a comment.

Abel F. 
Rating:
5.0

Very helpful staff. Great experience.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

MODESTO S. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Everyone were very kind and helpful. I will definitely use them again.

Paige F. 
Rating:
5.0

There were computer issues with our account every time we called or went to the location. This was VERY frustrating. Otherwise we were happy with the service

jody C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
5.0

nothing everything was very good

Sue P. 
Rating:
1.0

The pick-up truck I rented to transport a Ubox had 18,993 on the odometer. The contract # 22288323 had mileage out 18,943. They misread the odometer by 50 miles. I called them the next day when I noticed the mileage on the contract off by 50 miles and asked for the manager to return my call. I never received a returned phone call. No one there knows how to do their job.

JOHN KENNETH A. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
4.0

Customer did not leave a comment.

SERGE P. 
Rating:
4.0

Looks like you are doing something right. Thanks, no bad comments. John Dodge

John D. 
Rating:
4.0

Have staff wear mask for safety.

LESTER J. 
Rating:
5.0

Regional manager was there. He was great. Very friendly. Very helpful.

WILLIAM S.  |  First Impressions 
Rating:
5.0

Great service/

PAUL V. 
Rating:
5.0

The reservation web site requires you take insurance to continue with the registration, however at the agent where I picked up the unit they were able to take off the insurance. This should also be optional on the web site.

Cary H. 
Rating:
2.0

Customer did not leave a comment.

Robert J.  |  Overall Experience 
Rating:
3.0

only 1 person working to check you out. the inside of trailer wasn't the cleanest. It was okay though, as we had blankets for protection.

JOHNNA B. 
Rating:
5.0

Customer did not leave a comment.

Ramon R. 
Rating:
4.0

X

ALIDA F. 
Rating:
4.0

Staff was very pleasant and quite professional

DAVID G. 
Rating:
5.0

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Overall Experience 
Rating:
3.0

The trailer that I reserved was in operable when I arrived (flat tire) and there was not another one available. I asked if they could change the tire and I was told they didn't have any to replace it with. I reserved this trailer several days in advance I would have thought I would have been notified that morning if they knew it was not going to be available. I had to end up using a different type of trailer that did not have a ramp so this made my move very difficult and took way more time than expected.

Trica L. 
Rating:
2.0

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Overall Experience 
Rating:
2.0

We chose the self pick up option. When we got to the location they told us it was around back at the warehouse and I would see the truck number outside. We looked for 15 minutes, and never found the truck. The picture that was on the app did not show a truck and there wasn't one there when we were looking. After 15 minutes of driving around someone had finally parked it in the spot it was supposed to be in.

Danielle M. 
Rating:
3.0

Have equipment available that I registered for when making reservation. Did not get all equipment I ordered was told i would get credit for it I did not get the credit promised or the reimbursement I was promised because I had to make an extra trip back to get equipment which cost me extra miles at 99 cents per mile...not my fault then found out they were out. This happened 2xs on separate rentals for 2 weekends in a row. Got attitude from lot guy Cody when asked about equipment. Not sure if i will rent from this location again....i may but not at this time I should be given the $1293 credit I was promised. Not happy w this UHAUL company at the moment but life goes on

Penny K. 
Rating:
1.0

Not a single employee was wearing a mask! Lady with the green hair is simply rude. No how are you, please, thank you. Should absolutely not work and talk to customers Had to wait 10 minutes before the first employee showed up although I was the only customer after the person who was in front of me left frustrated not being able to talk to anyone

DAVID T. 
Rating:
5.0

Uhaul shirts for all employees

RICKY H. 
Rating:
3.0

Everyone seemed nice, but not one mask to be found anywhere. For that reason, I'm steering clear of this location and telling all my friends and family to avoid it too.

JULIE S. 
Rating:
2.0

Customer did not leave a comment.

AMANDA R. 
Rating:
3.0

Customer did not leave a comment.

Bob H. 
Rating:
5.0

Warn people with out of state licenses to bring passport or be ready to give two friends' phone numbers for identify verification. Thanks.

ROSEMARY M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

TRIPP C. 
Rating:
3.0

When someone rents a trailer to haul a pickup ask what length the pickup is to ensure it will fit on the trailer.

EARL D. 
Rating:
5.0

Customer did not leave a comment.

Rosemary P. 
Rating:
5.0

Customer did not leave a comment.

DENIS S. 
Rating:
5.0

The return process was simple and very thorough.

LAWRENCE L. 
Rating:
5.0

Customer did not leave a comment.

ALONZO S.  |  Overall Experience 
Rating:
5.0

Found using uBoxes convenient particularly leaving at uHaul storage location and unloading over a week period. Truck was clean for final big pieces we needed to move to new home. Personnel were very helpful and courteous.

david W. 
Rating:
5.0

Should make charges more clear for ea. Day rented. Little confusing

carleen A. 
Rating:
5.0

Customer did not leave a comment.

Annette P. 
Rating:
5.0

Very friendly and helpful. The truck was in great shape and at a great rate.

Matthew H. 
Rating:
5.0

She was very friendly excellent to talk to and very helpful I would recommend this place to anybody and I will use it again when I need to move something since I'm in Florida now

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

Robin S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William B.  |  Overall Experience 
Rating:
2.0

My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.

RUSTIE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alena T.  |  First Impressions 
Rating:
3.0

This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustrating

rebbeca f.  |  Overall Experience 
Rating:
5.0

Very good service

CHARLES B.  |  Overall Experience 
Rating:
5.0

Big bubbles. No troubles.

Gail M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean L.  |  Overall Experience 
Rating:
3.0

My only complaint was the facility was small and hard to drive through.

James O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorkis L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RUSTIE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desiree Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry S.  |  Overall Experience 
Rating:
5.0

The trucks are always clean and in perfect condition. It gives u peace in moving anywhere .

Queta G.  |  First Impressions 
Rating:
5.0

The manager is a great guy , very professional and helpful

ziadoon a.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lance d.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Katelyn L.  |  Overall Experience 
Rating:
5.0

Owner and staff were extremely helpful getting me what I needed. Great place and would recommend using their facility and services.

Christopher G.  |  First Impressions 
Rating:
4.0

Only thing to note is that some of the buildings have restricted access during office hours only.

Mark R.  |  First Impressions 
Rating:
2.0

The unit was filled with animal feces, bugs and many boxes both card board and plastic were chewed open. Lost half of my contents because they were destroyed so bad. Thanks

PERSEPHONE A.  |  Overall Experience 
Rating:
5.0

Everything was perfect for my needs Josh was very helpful Thanks again

Travis Kelly V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brad m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Loren S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David W.  |  First Impressions 
Rating:
5.0

The storage was fine, it’s the part that when I moved out before the end of my month that they said I would not get a refund of over half the month that I was upset. What place would not give back your money when you are no longer using their service? I just think this is an unfair practice. I busted my butt to get my unit cleared thinking I would get most of my money back only to hear we don’t prorate.

ramona d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

virginia c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen c.  |  Overall Experience 
Rating:
5.0

Service was excellent and very professional and fast

KEVIN B.  |  First Impressions 
Rating:
4.0

I didn’t give it the full 5 stars, because it was a hassle to go in and out due to a lot of equipment and trucks on the passage ways.

Alberto L.  |  Overall Experience 
Rating:
1.0

BAD! ALWAYS RENTAL TRUCKS IN THE WAY OF YOUR UNIT VERY HARD TO MOVE AROUND THE PROPERTY IF YOU ARE 2 DAYS LATE IN THE RENT DUE TO NO FAULT OF YOURS THEY HOUND YOU CALL ALL CONTACKS EVEN AFTER YOU PAID AND EMBARASS YOU THIS PLACE TRULY SUCKS I WILL NEVER USE THEM AGAIN RATES ARE TOO HIGH FOR WHAT YOU GET AND ALL THE INCONINCE THAT COMES WITH IT

joeseph r.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Heather M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ruth S.  |  First Impressions 
Rating:
5.0

U-Haul was great. I would definitely recommend them. Very polite and helpful.

Kelly M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

karen c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Gilda B.  |  Overall Experience 
Rating:
5.0

Friendly and professional. It was a quick process.

Eugene b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DUSTIN J.  |  First Impressions 
Rating:
5.0

I had my unit for a little over 2 years and I never had an issue. Great place and the people were always helpful if I had a question.

Russ C.  |  Overall Experience 
Rating:
4.0

The area we were given to store our boat was tight and overgrown with weeds. It would have been nice if it were clear and the other vehicles and trailer been lined up better

Terri R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary N.  |  Overall Experience 
Rating:
2.0

Multiple communications needed to align pick up location and drop off. Changed on me several.Original price reflected in system was not aligned to offer. Again, multiple communications needed to fix.

Homer T.  |  First Impressions 
Rating:
5.0

Excellent customer service.

Steven B.  |  Overall Experience 
Rating:
4.0

Slow drive but great trailer

Nathalie R.  |  First Impressions 
Rating:
4.0

Uhaul has always taken care of business.

felicia h.  |  Overall Experience 
Rating:
1.0

Waited for over an hour to talk with staff re. Checkin. Only one person on duty and their pace was very slow. Customer in the parking lot mentioned this is the standard at this location and is leaving

RANDY R.  |  First Impressions 
Rating:
4.0

Thank you.

sabrina s.  |  Overall Experience 
Rating:
5.0

excellent service!!

gerd m.  |  Overall Experience 
Rating:
5.0

The guys in the office were great... They were a little busy when I was there but I didn't have to wait long at all to rent my unit... Great job guys

Dominick A.  |  First Impressions 
Rating:
1.0

I was very upset by the experience with the clerk at the North Port UHaul. I also blame corporate UHaul call center for not letting me call the North Port facility directly for the delays & confusion

Kathy D.  |  First Impressions 
Rating:
5.0

Great place and people!!

john y.  |  Overall Experience 
Rating:
5.0

Our first visit was crazy, but I realized it was the time of year people were moving to cooler climate, school was out and then it was less congested very accommodating!

Mary D.  |  Overall Experience 
Rating:
5.0

The staff in North Port is top notch. Always accessible, cordial, professional and helpful beyond my expectations.

martin n.  |  Overall Experience 
Rating:
5.0

Our needs were tended to in a prompt and courteous manner.

RONALD B.  |  First Impressions 
Rating:
1.0

Never any room to park. Always vehicles in the way Never enough staff

Dana H.  |  Overall Experience 
Rating:
5.0

The team in North Port rescued UHaul’s overall confusing and frustrating procedures. Th3 Napervill3 facility w as great, North Port was great. Corporate and everything in between was exasperating.

martin n.  |  First Impressions 
Rating:
3.0

Anything to do with my interaction with people at the service centers was excellent. Anything to do with on-line, telephone, and/or websites was absolutely horrendous ex the computers had the wrong i

tom y.  |  First Impressions 
Rating:
4.0

Staff very helpful

Werner W.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and very helpful

christa b.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. I just arrived from 36 hours of traveling and they made my process very easy.

JOSE D.  |  First Impressions 
Rating:
5.0

The staff was very helpful in answering questions

Donald G.  |  First Impressions 
Rating:
3.0

need more parking room around buildings

pia d.  |  Overall Experience 
Rating:
5.0

Top Notch!

micheal s.  |  Overall Experience 
Rating:
5.0

Richard and Steve are good hard workers. You really can't beat the value in their service. I'm going to recommend them to my friends and family who are moving to Florida. Thanks guys. Troy

Troy B.  |  First Impressions 
Rating:
5.0

Everyone we encountered was very informative and professional. We faced a difficult move but the staff was great!

Laurie A.  |  Overall Experience 
Rating:
5.0

Great

ashley c.  |  Overall Experience 
Rating:
5.0

vary nice staf

roy m.  |  Overall Experience 
Rating:
5.0

No came in a day early and they waste time taking care of me.

Mary D.  |  First Impressions 
Rating:
5.0

Thanks

Joe K.  |  First Impressions 
Rating:
1.0

Eventhough the rent was paid, we would come to a locked up unit. Someone damaged our door so the round locks wouldn't work. Homeless people all over the grounds and using the bathrooms ahead of custo

SHERI R.  |  Overall Experience 
Rating:
4.0

I can only get to my storage during midnight hours...I work 2 jobs can not get there during the day and I will not pay $10 extra to come in after hours because OTHERS want to live in there at night...

kristy a.  |  Overall Experience 
Rating:
5.0

Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave me

Karen B.  |  First Impressions 
Rating:
5.0

Would like for your staff to have printed out the information on the drop off location. Instead if me having to call the number up and gleen the information I needed for myself .

robert w.  |  Overall Experience 
Rating:
5.0

Good people to do business with !!

Steven G.  |  Overall Experience 
Rating:
1.0

Your guilty of theft as far as im concerned filed complaint with my bank!!

eric r.  |  Overall Experience 
Rating:
5.0

Great facility - what made it great was the gentleman who worked there and helped us - deserves a raise. Great guy and thank you if you see this.

Dan G.  |  Overall Experience 
Rating:
5.0

vary good service

roy m.  |  First Impressions 
Rating:
5.0

The owner and staff are awesome very polite and helpful and they should be recognized by the corporate U-Haul company with a certificate put at their location 4 top customer service thanks

Anthony g.  |  Overall Experience 
Rating:
5.0

Great value for the $$ and very helpful staff !!!

Steven G.  |  Overall Experience 
Rating:
5.0

Great value for the $$$ and a very helpful staff !!!!

Steven G.  |  First Impressions 
Rating:
5.0

The entire staff went above and beyond with their service!! I used a storage unit for three months and rented trucks twice, the entire facility was spotless! Definitely deservingly a 5 + star!!!

phillip s.  |  Overall Experience 
Rating:
3.0

Josh well I think I caught him at a super busy time and could have used a little more tact . I got nothing against the guy or don’t wanna get him in hot water. And I’m sure it’s hard,but treating peo

JAMES P.  |  Overall Experience 
Rating:
5.0

Staff is very helpful !!!

Steven G.  |  First Impressions 
Rating:
5.0

Perfect for our storage needs. Liked Veterans discount.

Kathy G.  |  Overall Experience 
Rating:
5.0

The gentleman who delivered the box to our home did an excellent job.

Philip K.  |  Overall Experience 
Rating:
5.0

Josh was great,

susan o.  |  Overall Experience 
Rating:
4.0

Nice people to do business with.

JOHN D.  |  Overall Experience 
Rating:
4.0

I paid for a full month and when I left it had only been 4 days and the employee that was helping said we don't prorate if you leave early. I think that is not right.

DANIEL A.  |  Overall Experience 
Rating:
4.0

Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.

Desiree Y.  |  First Impressions 
Rating:
5.0

GREAT CUSTOMER SERVICE, THE MAN IN THE OFFICE WAS VERY NICE AND HELP FULL, WOULD RECOMMEND , THANKS

FRANK F.  |  First Impressions 
Rating:
2.0

I rented a storage space for a few days & already moved out. I got an email requesting next month’s payment. I called and was told I would get a call back but never did. They better not charge my card

Ellanna S.  |  Overall Experience 
Rating:
4.0

Josh was very helpful. Thankyou.

Robert C.  |  Overall Experience 
Rating:
1.0

North Port facility needs to be more customer friendly. Very rude employees.

Marcus S.  |  Overall Experience 
Rating:
3.0

In the past year, there is an increased number of trailers and spare vehicles parked EVERYWHERE. I believe this has been a hazard both driving through + parking to access my unit.

JAZZ P.  |  Overall Experience 
Rating:
4.0

My clerk Alanee made it best experience ever at a uhaul

sandra m.  |  First Impressions 
Rating:
4.0

One of the better places in this world. Everyone is friendly and helpful

Darel F.  |  Overall Experience 
Rating:
1.0

This office has made unauthorized charges to my credit card. I spoke to the manager on the phone. He said he'd call me back, but didn't. I went to NP U-HAUL left a message 12/5. He hasn't responded.

Jose L.  |  Overall Experience 
Rating:
5.0

Gentleman at the office was very helpful and professional.

RUSSELL P.  |  First Impressions 
Rating:
2.0

The clerk in the store did not know how to spell common words. Needs help.

BETTY C.  |  Overall Experience 
Rating:
1.0

Someone tried to break into our unit messed up our door couldn't get the manager to fix it the manager is a young punk that thinks he knows everything it got infested with rats destroyed everything

Rory C.  |  Overall Experience 
Rating:
3.0

N/A

Rafael G.  |  Overall Experience 
Rating:
1.0

Since you charged me by auto pay 2 weeks after I moved out even rented a truck from you and still have not refunded my my money I feel you robbed me never ever will I recommend uhaul Big thumbs down

LAWRENCE V.  |  Overall Experience 
Rating:
5.0

I didn’t receive a refund since I paid for the month. Thank you

WALTER P.  |  Overall Experience 
Rating:
5.0

The staff was courteous and helpful.

Jose Luis G.  |  Overall Experience 
Rating:
4.0

Would use you again in the future if needed.

JUDITH B.  |  Overall Experience 
Rating:
5.0

Always a pleasure at UHUAL Pan American.

JOSEPH W.  |  Reservation 
Rating:
5.0

Only problem I experienced is gate never closed after exiting storage facility. Also, additional fines.

Sharon S.  |  Overall Experience 
Rating:
2.0

Staff was helpful. Was told security gate would work soon, but it never worked. NEVER had the rat problem like this in prior units. You have them. Re-bait the poison traps! Door latch stuck badly.

Kent A.  |  Overall Experience 
Rating:
5.0

Friendly, professional staff. Thank You

Mark S.  |  Overall Experience 
Rating:
5.0

great people,super helpfuland friendly. I will use them them again thanks

Lamonte o.  |  Overall Experience 
Rating:
5.0

There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.

Ben H.  |  Reservation 
Rating:
5.0

Excellent service and management!

Joseph M.  |  Overall Experience 
Rating:
2.0

the manager you have there don’t have the potential for customers service ,don’t know how to spoke with customers no respect no comprehension at all don’t know why he makes thing complicated .

guerline m.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly. Thank you!

Katherine H.  |  Overall Experience 
Rating:
1.0

My temperature controlled storage reservation was no longer available when arriving at the location in North Port Florida. My movers had to wait an hour before finding me a non tempature controlled

lana f.  |  Reservation 
Rating:
3.0

Would have rated higher except for bad communication upon exiting the unit...after notifying of exit plans over phone and in person, still received repeated invoices and past due notices.

Charles M.  |  Overall Experience 
Rating:
5.0

This U-Haul Location is very busy and Josh and his staff do a great job.

arthur m.  |  Overall Experience 
Rating:
5.0

Everything was pleasant and easy!

Kalie W.  |  Overall Experience 
Rating:
1.0

Worst customer service we've ever at any storage facilities weve used. Never use this one again. And make sure people we know. Are aware of our experience.

Robert S.  |  Overall Experience 
Rating:
1.0

P

GERRY B.  |  Overall Experience 
Rating:
5.0

You were the best ethically and helpfull 😊

walter p.  |  Overall Experience 
Rating:
5.0

Please provide a way for your customers to dump trash at no charge.

Caroline S.  |  Overall Experience 
Rating:
4.0

Easy to deal with

Daniel C.  |  Overall Experience 
Rating:
5.0

Excellent service thank you!

David S.  |  Overall Experience 
Rating:
4.0

Everything was wonderful. Thanks Sandra Kachelmeier

SANDRA K.  |  Overall Experience 
No reviews have been submitted for this location.

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