Customer Reviews for U-Haul Moving & Storage of Orange

5819 reviews

190 Boston Post Rd   Orange, CT 06477
(S Of Bull Hill Ln)

(203) 795-0291

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(203) 795-0291

190 Boston Post Rd
Orange, CT 06477
(S Of Bull Hill Ln)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The tires on the trailer were pretty old and I was v try nervous about them making the trip

Patrick M. 
Rating:
5.0

Staff was great, and it was easy to rent and drop off

RONALD L. 
Rating:
5.0

having to down load info onto my phone is a bit tedious that needs some improvement. other than that everything went well

Julia W. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Staff was pleasant and very helpful- computers were giving them trouble but they immediately stepped up to make sure there was minimal inconvenience - thank you very much!

BARBARA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDERICK B. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
3.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT Z. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY R. 
Rating:
4.0

Customer did not leave a comment.

KENNETH J. 
Rating:
5.0

Customer did not leave a comment.

Cowanda R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cosmo V. 
Rating:
5.0

Customer did not leave a comment.

Theresa B.  |  First Impressions 
Rating:
1.0

Let's start with the fact that I had an eAlert. A gentleman at the Camden CT site said he paid it off. I was to go the the Orange CT location as they had the trailer I needed and he was taking care of the eAlert. I arrived at said location to a nasty young woman who treated me as if I were an inconvenience rather than a customer. She acted like I was putting her out and offered no assistance. She said there was nothing for her to do. Before arriving at the above location the gentleman at the Camden CT location spoke to someone at the Orange CT location and assured me the trailer would be ready and the eAlert rectified. That was not even remotely true. I waited for hours to get ahold of someone for the eAlert. Literally hours. The manager at the counter at Orange County acted as if I was inconveniencing her. She sat at the register eating what I assume was her dinner and chatting. As I stood there being ignored and spoken to very rudely because I dare speak to her. Dinner does not belong at the register where customers are being waited on. Customer's are to be the priority, She walked away in a huff saying something that only can be assumed as rude. And then yet the third individual again acted like they were at party chatting and eating instead of working. I finally got in touch with eAlert and was informed that I didn't even owe the amount that the Camden CT gentleman charged me because U-Haul had already taken half the amount a day before. I over paid, Have yet to be refunded. I waited hours. You would think that would be the worst. No. No. No. Tire blowout and three woman in the vehicle alone along I 80 topped off the day from hell. The bad treatment continues. I still have yet to get a refund for the eAlert overpay. The eAlert was ridiculous because I ended up with a warning from a Sate Trooper because the lights were not working. I should have not had to pay a thing. The warning guarantees a ticket if ever it happens again. To sum it up You owe me an eAlert refund that I shouldn't even have had. I also expect some kind of compensation for the tire blowout and dangerous setting three women were left in. Not to mention the expensive solid oak cupboard I was carrying got soaked due to the rain which would have not been an issue without the blowout. A NIGHTMARE! The whole thing from start to finish was a NIGHTMARE! There were two gentleman that were both very courteous and tried to help I do not know their names but I believe they are of African American decent. I await a reply and eALERT refund as well as some kind of compensation for the blown out tire. Sincerely, Adda Fegley (814) 470-2940

Adda F. 
Rating:
5.0

Customer did not leave a comment.

EDWIN L. 
Rating:
1.0

3 staff members (2 male and 1 female) were not wearing masks. I had to call 5 times and wait on hold minimum 8 mins each time, and on the 5th time was when someone answered the phone.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Jessica T. 
Rating:
2.0

Customer service lady need some training ( how to talk to customers)

KOIKOI G. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
4.0

The truck had a heavy smell of marajuana

Deborah L. 
Rating:
5.0

Customer did not leave a comment.

DELUIS M. 
Rating:
5.0

There was no internet so I could return it in completion

Marissa H. 
Rating:
5.0

Customer did not leave a comment.

Milagros D. 
Rating:
4.0

Customer did not leave a comment.

CARLOS B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
4.0

Next local rental has to be in Bridgeport area or I won't rent from U-Haul. Renting in Orange CT was 28 miles charged ( from my house to U-Haul plus the truck gets 14 mpg and not including my gas in my Sienna) and 2 gallons of gas @ $2.99. What you can do for the next customer is bring the rental unit closer to then customer. Also fix your phones so customers don't have to wait 30 minutes on hold just to find out it hangs up. And I really don't want to hear these lame COVID excuses any more.

FRANCIS N. 
Rating:
4.0

I did find that the accelerator had a tendency to stick on when braking causing it to rev. high for a second or two. Otherwise the vehicle and its performance was good.

PAUL H. 
Rating:
5.0

VERY NICE STAFF - MOVED FROM MILFORD TO ORANGE. LOCATION WAS GREAT !

MICHAEL G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hang Z. 
Rating:
5.0

I was disappointed that I was charged a gas surplus fee. I drove 23 miles...put three gallons of gas in the van...returned it with the gas gauge where I started the trip. I wonder if you charge the gas fee regardless.

MARTIN M. 
Rating:
5.0

Customer did not leave a comment.

CHUNYIN S. 
Rating:
5.0

Staff was extremely friendly and helpful. Felt like I was appreciated

Brian H. 
Rating:
4.0

Customer did not leave a comment.

MUNEER E. 
Rating:
2.0

The "system was down" so we needed to use cash, which I understand can happen. The associate didn't help us with our options and seemed distracted or like we were annoying. The check in process wasn't smooth either and seemed like it took a long time for everyone to figure out how to check us in and how to refund our deposit.

MORGAN D. 
Rating:
3.0

Paid for a dolly that wasn't in van.

Alvin R. 
Rating:
5.0

Customer did not leave a comment.

Louis R. 
Rating:
1.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH B. 
Rating:
5.0

Great service!!

BRIAN L. 
Rating:
5.0

Actually this location doesn't need improvement as for that manager and staff they're always nice and professionals.

HECTOR D. 
Rating:
1.0

Customer did not leave a comment.

Phil M. 
Rating:
4.0

Customer did not leave a comment.

NYDIA P. 
Rating:
5.0

Complimentary wine and cheese platter upon return of said vehicle. Kidding. They did a great job. Will rent from here again when the need arises.

Louis F. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Ninoshlka A. 
Rating:
5.0

The staff at the office desk were exceptional. Very professional, polite and friendly.

William H. 
Rating:
5.0

Your fuel policy is a joke. Providing me with a vehicle with fuel on empty, forcing me to spend my time and effort fill the tank even before I'm able to use it and then giving a credit that is LESS THAN THE COST of the fuel required to return has got to be the stupidest customer service policy since Blockbuster was fining customer for not rewinding VHS tapes.

JACOB U. 
Rating:
4.0

I didn't receive the discount for sweeping out the bed.

ANNA R. 
Rating:
5.0

I have to give a huge shoutout to the representative who helped me turn the truck in. He was there after hours, but still took the time to politely explain how to turn the truck in and helped me step by step through the process. His partner moved the truck for me and I was checked out in no time. This employee works 24 hours a day on call and I'm sure he shows up to every responsibility with a smile and customer care. His partner was also a huge help in the checkout process.

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

Jackie Y. 
Rating:
5.0

Customer did not leave a comment.

WESLEY D. 
Rating:
5.0

Your general manager, Fred Johnson, was nothing short of AMAZING with respect to helping me with my rental. In short, my work truck required hard to find replacement parts And I needed to keep extending my rental. Fred, even from his vacation (which I did not know he was on) assisted me in extending my rental until I was able to get my truck repaired and returned to me. He is an absolute credit to your company and while I was stressed out over my truck repairs, I did not have to miss ONE DAY of work thanks to Fred and his compassion for my situation and his EXCEPTIONAL customer service. Thank you, and Thank you to Fred.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
2.0

Box was up to my standards

Michael D.  |  Overall Experience 
Rating:
5.0

U-Haul did a great job as usual, professional and courteous staff, a well maintained fleet, and everything was explained in detail. A great experience, would definitely recommend.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Smooth, easy in &out.

EDWIN A. 
Rating:
4.0

Customer did not leave a comment.

Lisa M. 
Rating:
4.0

did not like the text/fill-out link part. trailer was fine

Scott H. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
5.0

The entire experience was outstanding. From checking in to returning the equipment, everyone was pleasant, helpful and courteous. I am very pleased with the experience

Kenneth L. 
Rating:
5.0

Nothing

CAROLINE B. 
Rating:
5.0

The process was super smooth for pick up and drop off. The staff are friendly. Thanks!

Jessica B. 
Rating:
1.0

I'm being charged for gas when it's stayed full tank and I took a picture before I left that there was not a full tank . I filled gas exactly where I took it from .

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
4.0

There was a leak in the roof and unfortunately it was pouring and some of the items I was moving got wet.

DEBRA S. 
Rating:
5.0

This is my second rental in less than a month. The team at this facility is great. Polite. Friendly. Personable. Unfortunately there's always an angry customer yelling at one of the team members. But they handle themselves beautifully.

ADRIENNE H. 
Rating:
4.0

Customer did not leave a comment.

GERALD T. 
Rating:
5.0

Even though we were doing online web based pickup and drop off we found that employees actively offered to help and direct me and my son. Super chill and friendly. Thanks.

Joseph J. 
Rating:
5.0

I was charged for a mile overage. It seems like 1. You allocate to few miles to take a trip to ensure that overage fees happen. 2. The fee was obviously not necessary since the pickup location offered me additional miles for free if I wanted them. This mileage overage charge is the only part of this experience that lowered my opinion of using Uhaul in the future. I am also not pleased with the fact that tolls are not discussed and you have no obvious tolls by mail policy that is mentioned during pickup. Since everyone will likely have to pay a toll road fee, this seems questionable to not make it apparent upfront how it will be handled.

Thomas F. 
Rating:
1.0

I accidentally locked the key inside the truck while returning the truck at U-Haul location. My contract was ended as I returned the truck after hours and then I realized that I left the key inside. I contacted roadside assistance, they can not help me as contract was not active. After waiting for 30 min at 10:30 at night, they send me a quote if $175 with a waiting time for approx 45 min to 1 hour. I took my chances and left the truck. They charged me $225 in the morning. $100 for key and $125 for jump start. Common, truck was at U-Haul location and not at middle of road . Charging $125 for jump start is over kill and it's just 2 min job. I contacted customer care and asked for help in the morning. They said that manager from Orange CT location will call back but received no call. I am going to dispute the charges due to over charge and poor customer service.

LALIT M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Easy pick up and return using mobile check in.

George F. 
Rating:
1.0

After giving the info of vehicle I would be picking up I was given a car carrier other then the one I wanted and the vehicle didn't fit So on top of paying you I also had to pay 265$ to get the vehicle towed

PAUL C. 
Rating:
1.0

You guys charged me for 5 gallons fuel.. and that's not right. I put the gas back in the the van to the same level I used. It

SOLIMAN T. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
1.0

What a terrible experience. We specifically asked for a drop off location in Stratford, CT, and were given the phone number. We called, no answer to that location, so the oblivious thing was to return the truck back to the location. The latest series of events were probably the rudest, if not the most unprofessional interactions I have ever experience. We returned the truck and stated that we called the phone numbers at the multiple drop off locations on the phone number provided to no answer. We explained the situation to the individual behind the counter, in turn went back to the manager that hid behind the glass door and wanted nothing to do with resolving the situation. The individual then stated its not their fault, its the other locations fault, they should have picked up, complete you know pass the buck mentality. No One was wearing masks in the store (global pandemic and all), and the individual behind the counter got defensive and kept saying its not their fault, they are going to have to charge us, etc its a one-way rental, read the contract. That person should be fired. Buddy, we read the contract, explained the whole thing to the uhaul orange, and then to uhaul customer service. We left the store, upset and fired up. Never in my life have i been treated with such blatant disrespect and talked down to. We called uhaul customer service, explained the whole situation to no avail, and stated that we would be contacted by uhaul manager. Well that was Sunday and its now Wednesday, and still no phone call. We were charged with mileage we shouldnt have been charged for, because we did what we were instructed to do, now getting punished for it? I would say to never, i mean never to go to U-Haul orange, even if you are in a pinch. Find a different company, even rent a truck from Lowes or home depot, or find a friend with a truck, than give your money to this abysmal location, and company. Formal complaint has been filed with the BBB and U-Haul corporate.

IAN Y. 
Rating:
1.0

Kept waiting for a person to complete a drop off after 20 minutes found an employee who told me I don't to wait unless I need a per receipt so I left, 2 hours later received a receipt via email showing I was charged $50 extra day although car was dropped off even before scheduled time

SHADY M. 
Rating:
5.0

NOTHING TO ADD

DIVINE F. 
Rating:
5.0

Customer did not leave a comment.

DEVAN W. 
Rating:
5.0

Customer did not leave a comment.

Alexander B. 
Rating:
5.0

Customer did not leave a comment.

Dominic L. 
Rating:
1.0

The gas fuel level in the contract was showing full tank. But the van gage was almost 70% full .. when I complained to the the guy behind the counter ..he said U HAUL will send you a link to the phone to confirm everything.. he asked me to decline and send download a picture with the fuel level in the van.. .. I DID SO... and after I finish. I filled the van with more than I used in fuel .put the gage back to 75%. And you guys charged me for almost 3 gallons of gas .. WHY .,,?!

Soliman T. 
Rating:
5.0

Customer did not leave a comment.

Paul O R. 
Rating:
5.0

Customer did not leave a comment.

Floyd D. 
Rating:
1.0

Take less than two hours to have my truck and u-box that I placed an order for ahead of time to get ready. And don't update the computer infrastructure in the middle of the day., breaking everything. Apparently.

Anthony S. 
Rating:
3.0

The drop off is very confusing for someone who doesn't really understand computers. I called the 800 number, no one answered. We were on hold for 45 minutes. It needs to be a better drop off method.

Antoinette C. 
Rating:
5.0

I was warned not to drive cargo van on the Merritt Parkway, and that was good advice. But I was not advised to avoid the Mass Pike which only accepts EZPass. If there is a penalty for using the Mass Pike (by accident) I'll be angry. It would be useful if Uhaul provided a written list of routes which don't accept cargo trucks and vans.

FLYNNJ D. 
Rating:
5.0

To check out or to reserve the moving truck that I reserved for myself, was quick and easy and everyone was nice about it. And to return it was really quick

MARIAM D. 
Rating:
5.0

Customer did not leave a comment.

BRANDON N. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Team was cheery and efficient. I observed a customer yelling at an associate and the associate handled himself beautifully. Kept his composure and smiled the entire time. Thank you.

ADRIENNE H. 
Rating:
5.0

One word......awesome !

GERALD T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

The lady that helped me was extremely knowledgeable and when I spoke to the manager he was a consummate professional as well.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Dennis V.  |  Overall Experience 
Rating:
5.0

great place very nice workers

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY P. 
Rating:
5.0

Customer did not leave a comment.

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

stuart R. 
Rating:
5.0

Simple to do. Available immediately fast service. Friendly workers.

CYNTHIA C. 
Rating:
1.0

Customer did not leave a comment.

William S. 
Rating:
4.0

I had to speak with manager Frederick Johnson to solve my problem. He was outstanding! He addressed the problem right away. He was apologetic and quickly resolved my dissatisfaction. I left with my van and was so so grateful to have done business with him. His professionalism helped me and my family enjoy our drive to NYC. Thank you so much Mr. Johnson and the UHaul Family.

PATRICIA B. 
Rating:
5.0

quick. easy. friendly. capable. ready. fairly priced. convenient. what can i say? oh yeah...thanks

andrew S. 
Rating:
5.0

Never had any issues with access to my storage unit and moving out was easy. Customer service was top notch.

SHARON C.  |  Overall Experience 
Rating:
5.0

Family members moved things furniture's out Storage I was told that left four things in dump area that pay for be removed . I came five days later told this removed teo things out dump area , man call said give me until 5pm. Family return moved items could not get in entry card canceled out. That only complaint . Thank you I greatly been happy with services storage . Have blessed day. Alma Jones 2/2/21

Alma J.  |  Overall Experience 
Rating:
3.0

The facility is spotless, the unit was spotless. I had to use the bathroom, very clean and well stocked. The directions to get in after-hours were not that clear, it took a few extra minutes for me to get into the building. But once inside, you could tell that this facility was well taken care of. The text I received when I booked the unit said there would be a lock waiting for me in the unit. There was no lock, luckily there was a Target nearby and I was able to purchase one. However, when I went to the office the next day to seek a refund for the lock, the person was unable to help me. She was very professional and took down my information. I was told to come back when a manager was available. The lock was less than $14. I would expect that employees can be empowered to make a $14 decision, especially since I had a receipt and the text stating a lock would be in the unit. I have not had a chance to go back to the office, so I am still out my money. I provided my cell number, no call back. That is why I am rating this just average. Frank Ficaro 203-556-4792

Frank F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nick V.  |  Overall Experience 
Rating:
1.0

some staff have a bad attitude. i got a call last week saying my account wasn't closed out though i gave the building key and my lock key last month. it's not my fault if it was lost. this place needs to be more professional, desperately. and it's impossible to get through the phone for anything.

justin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise p.  |  Overall Experience 
Rating:
5.0

Joe Carlino is the best!

Matthew H.  |  First Impressions 
Rating:
5.0

Very helpful and nice personnel.

Max D.  |  First Impressions 
Rating:
5.0

My experience was pleasant and the staff was polite and helpful.

john w.  |  First Impressions 
Rating:
5.0

Great experience- clean and well maintained. A shout out to Joe C. who helped me out a couple of times- thanks Joe!

Timothy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fernando M.  |  Overall Experience 
Rating:
5.0

Mr.Frederick was very helpful .i love the way he went beyond to give us the customer service ever. You rock sir I'm forever thankful. Thx do much

Carmen M.  |  Overall Experience 
Rating:
5.0

Staff was VERY nice & friendly had great customer service skills I was able to come in with my reservation and get exactly what I needed for my move did not have to wait long because staff worked TOGETHER as a team I strongly recommend coming here if your in need to move.

Princess H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dylan J.  |  First Impressions 
Rating:
4.0

Manager and staff were respectful and helpful. They only improvement I would note is provide information verbally or on small flyer with hours storage bin is open. Found out later same as store hours. I was also unaware that store bought lock was required. I also was not informed that card has to be swipe in and out each time bin door opened or alarm goes off. A safety concern is patrons did not wear masks in shared hallways. Need signage to remind customers to wear a mask. Overall I had a good experience.

susan w.  |  Overall Experience 
Rating:
5.0

The staff I dealt with were extremely kind. The shift lead was an incredibly kind, social and professional person. He took care very good care of me. As soon as I walked in, you knew why he lead team.

Richard G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james d.  |  Overall Experience 
Rating:
4.0

Fred is fantastic. Bring him back when is is healed. Richard is crazy. Attitude and disrespectful. He has no idea what Customer service is or patience. Not only should he Not be a manager but Not in Customer service. Listen to the recordings. Thank you.

Ernie P.  |  Overall Experience 
Rating:
5.0

Everyone who works at U-Haul Orange Ct on the Post Road are amazing. They are friendly and help out whenever they can. I highly recommend them!

Jessica M.  |  Overall Experience 
Rating:
4.0

During busy hours service could take a while due to the volume.

Paul H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marissa A.  |  Overall Experience 
Rating:
5.0

Excellent friendly service thank you!

Frank C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Q.  |  First Impressions 
Rating:
5.0

Great service.

Laura P.  |  First Impressions 
Rating:
5.0

Fred and his team are excellent.

John I.  |  Overall Experience 
Rating:
5.0

Excellent

Barbara J.  |  Overall Experience 
Rating:
5.0

Very good

Barbara J.  |  First Impressions 
Rating:
5.0

Fred the manager is outstanding! His response is quick and efficient. He is always professional keeping the customer needs first. Thank you Fred. Ernie Parent

Ernie P.  |  First Impressions 
Rating:
5.0

Rich, Seamus and the staff were all a pleasure to work with, and very helpful during a difficult time for me. They made the experience a pleasure, from storage to trailer and vehicle rental, pros all!

Paul E.  |  Overall Experience 
Rating:
5.0

Love this uhaul hopefully soon we shall be back when it is time

James M.  |  Overall Experience 
Rating:
4.0

More service help when three or more people in line would be great thank you

Sue M.  |  Overall Experience 
Rating:
5.0

Great service - Friendly Helpful staff - Just want I need at A great price!!! Thank You U-Haul!!!

David B.  |  First Impressions 
Rating:
1.0

They charged me extra 50$ for no reason.

SANDEEP REDDY G.  |  First Impressions 
Rating:
5.0

The 2 people who helped me were professional and thorough. Very pleasant- a great asset to your team. Thank you!

Timothy G.  |  First Impressions 
Rating:
5.0

You are running your company brilliantly. Thank you.

Seth C.  |  First Impressions 
Rating:
5.0

The girl that took care me is super nice and very helpfull LOve It She should earn a raise Thanks

jose m.  |  Overall Experience 
Rating:
5.0

Very professional Thank You

Paul L.  |  First Impressions 
Rating:
4.0

We arrived on several occasions to bring new in/remove old items from and was frustrated to find all loading bays occupied by unused trucks/trailers. That should be parked elsewhere.

IVY K.  |  Overall Experience 
Rating:
5.0

Young woman at the counter was courteous and explained everything. Very friendly, especially from to a mom whom just got back from a 14 hour drive back from a college campus!

kelly b.  |  First Impressions 
Rating:
5.0

This facility is excellent! Staff is always very friendly & helpful. Trucks always available & in great condition. Manager Fred Johnson is a great guy. Treats people with decency. He is a true asset!

Brad F.  |  Overall Experience 
Rating:
3.0

Very positive experience

David O.  |  First Impressions 
Rating:
5.0

My only issue with my storage unit was having to go up and down the steps with big furniture.

Wannona C.  |  Overall Experience 
Rating:
4.0

All in all the facility was fine. My only two negatives were, the floors were a little bumpy and sometimes things would vibrate off the cart and computer glitches

Rob S.  |  Overall Experience 
Rating:
4.0

Very friendly and helpful staff in Orange.

Carey M.  |  Overall Experience 
Rating:
5.0

Very nice and well trained staff

Shirley N.  |  Overall Experience 
Rating:
5.0

My overall experience was very positive. The staff at the Orange CT outlet were extremely helpful and courteous through my entire transaction and when vacating my storage unit.

thomas t.  |  Overall Experience 
Rating:
1.0

not enough room here to write what I want.

Briana F.  |  Overall Experience 
Rating:
5.0

Thank you for your help

maria n.  |  Overall Experience 
Rating:
4.0

None at this time

angela m.  |  Overall Experience 
Rating:
3.0

Too expensive

ANGELA F.  |  Overall Experience 
Rating:
2.0

I was not happy with the service I received and will not refer UHAUL to anyone. They sold all of my belongings without notifying me. My lawyer and I are working on sueing UHaul for that.

kadena r.  |  Overall Experience 
Rating:
5.0

Good service

Enrique E.  |  Overall Experience 
Rating:
1.0

Till this day they want to charge me the monthly pay when i left the facility way before my month was due, called to fix it and nothing have got done !

jilliane a.  |  Overall Experience 
No reviews have been submitted for this location.

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