professional and polite...
sylvia w | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Panorama City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went so smoothly that this is the ONLY way that I would move or recommend to anyone. Amazing service and everything got here right on time and in the same shape that I packed them up.
Olivia B | Overall ExperienceA little expensive but service was good.
Mark W | Overall ExperienceFriendlly helpful staff. Very obliging and very kind!
Paul M | Overall ExperienceU-Box was loaded onto the trailer quickly. The staff and management were excellent.
David R | Overall ExperienceVery pleased, start to finish.
leslie s | Overall ExperienceEveryone was extremely helpful and kind. I had a great experience!
Rebecca S | Overall ExperienceJust got a u-box delivered from NJ through this Uhaul. Great experience.
Mohammad A | Overall ExperienceStaff was friendly, but I was charged for the use of a truck to move my things, when I had paid for my U-boxes to be delivered to my apartment.
Emily L | Overall ExperienceGreat staff
DEBBIE P | Overall ExperienceN/a
David P | Overall ExperienceDelivery staff is rude and does not care about the customer. Was refusing to deliver my box at agreed upon time and then all together. Had to call Corp to get my property back.
Lisa V | Overall ExperienceOutstanding service
Cynthia G | Overall ExperienceAll was good! Thanks for your help
Jose A | Overall ExperienceThe lady at this location was very professional and friendly. Thank you so much for your help!!!
Jeffrey T | Overall ExperienceYour driver Ariel was great -she did an outstanding job and was very friendly. She is an asset to your organization.
CATHY C | Overall ExperienceVery easy to work with. In & out in no time.
james h | Overall ExperienceThey did tell me my Box was at Van Nuys. My movers went to that location and were told it was at Panoroma City.
Catherine F | Overall ExperienceStaff was very helpful. Very courteous and there was always somebody accessible to ask questions or get some help.
DEBRA E | Overall ExperienceUhaul really came through for me in my most recent move. The price was right, the move was fast, and the customer service was great.
Benjamin F | Overall ExperienceMiss Yvette PEREZ & staff are truly an amazing team. THANK YOU SO MUCH.
carla b | Overall Experienceno I won't
Mike M | Overall ExperienceI had a POD picked up and stored and didn’t see the facility but the delivery service was great.
Isabel L | Overall ExperienceThe service is really good!
Jiayi G | Overall ExperienceThey wouldn’t take a money order from the bank. That’s like it better than cash . I had to go cash it and then pay for my storage a huge inconvenience. I will definitely not recommend to anyone.
dmar i | Overall ExperienceThe staff at this location, specifically Yvette and Geo, were extremely helpful. They did everything they good to make our experience go as smooth as possible and were really helpful.
Melanie P | Overall ExperienceNEVER USE UHAUL. THIS WHOLE PROCESS WAS ROYALLY SCREWED-UP. THE ONLY “REAL” POSITIVE WAS THE AURORA, IL LOCATION. AT THAT LOCATION, STEPHEN WAS AWESOME. UNFORTUNATELY, IT WENT DOWNHILL FROM THERE!
STEPHEN V | Overall ExperienceVery efficient
JEFF T | Overall ExperienceAriel Soria was amazing!!! She really cares about her customers and went way way above and beyond from what she needed to do to help us out. You have a huge asset In Ariel, she’s a one of a kind gem!
Kelli G | Overall ExperienceVery poor and rude customer service and poor service in general
Gabriel B | Overall ExperienceThe lady who dropped off the ubox was exceptional. Even though it was very hot and she had already worked a long day she was very pleasant and professional.
Tom S | Overall ExperienceI did not go there so I can not comment but Virginia who came to drop the U-Box was great.
vinod j | Overall ExperienceThanks U Haul
SCOTT R | Overall ExperienceNone
Virginia D | Overall ExperienceI was helped by Yvonne, she was very friendly, Very proud of her job, very professional, very knowledgeable and she kept her big smile at all times. Her attitude made the transaction a plesent one.
shahin a | Overall ExperienceGio, and the young lady who helped me on June 18th, were great! Very well done. Thanks.
TULLOS C | Overall ExperienceThe concept and pricing is ideal, however the communication within UHaul is extremely POOR. Average wait time on phone calls was 12 minutes[highest 21 minutes].
mike b | Overall Experiencegreat stuff
Ali A | Overall ExperienceFYI - I rented a U-Box and stored it on premises at my house, rather than at your facility. So my answers regarding your facility are N/A
Derryl C | Overall ExperienceI was sent to the wrong facility in Chattanooga but eventually got to this facility
Joesph B | Overall ExperienceStaff was very helpful, made the experience very easy.
LAURA F | Overall Experience