Customer Reviews for U-Haul Moving & Storage of Penn Hills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Penn Hills

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Mary B. on

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Jennifer L. on

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James is a huge asset to U-Haul. You couldn’t have picked a better employee. Riding road penn hills pa. He is awesome!

Randy M. on

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James D. on

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I had a great experience renting a truck from this store. Doug and his staff are awesome they all knew what they were doing. They were prompt, professional and efficient. Doug is very funny and knowledgeable. and he is very good at what he does. James has some of the best customer service skills I ever seen in a young Man. Even the older gentleman who provides you with instructions when you enter the truck is a great help. I will be renting again very soon

Jeaonna H. on

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The move in process was easy and great. I regularly visit the Rodi Road location and it’s always a great experience.

karen C. on

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Salomon is GREAT

JoBeth T. on

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Colleen S. on

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rodney W. on

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naverron W. on

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JAMES B. on

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Joe H. on

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Jeff S. on

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Staff went out of their way to find a loading dolly for my move (which I requested at the last minute.) Thank you! Service was prompt and friendly. Will definitely recommend.

Bradly J. on

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The guys that work there: Doug, James, Eric are amazing. They are very helpful and courteous. I would highly recommend this location.

kyla S. on

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Cordetta C. on

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lynne t. on

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It was great and i would use them again if i needed to

Daniel J. on

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Even with the upcoming hurricane, U-Haul could deliver excellent service.

Mecca C. on

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Excellent customer service and price. The transaction was quick and easy. Will definitely use again.

Laura E. on

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charles C. on

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The young man who waited on me was very kind, courteous, knowledgeable and professional. UHAUL will always be my first choice for all my truck rental needs....This due. solely because of the excellent service I received.

Eric J. on

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Suzanne A. on

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Perfect easy smooth transaction. I was very impressed with the convenience, service, and the newest model van.

Xiaohan W. on

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Melana J. on

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Very fast and friendly service from all workers at this location.

DANIEL A. on

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Richard B. on

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Judith M. on

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I think the service was very good. I particularly like that there is a gas station directly across the street from this location. Thanks!

Edward N. on

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Gary L. on

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Guys working there were very helpful and polite.

arnold B. on

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You are doing just fine.

EBONY J. on

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Outstanding customer service from James, Solomon, and Doug, as well as other staff members.

Jokima B. on

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This was the absolute BEST moving experience! If or when I move again I will DEFINITELY use their services again!

ALAN SCOTT B. on

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My reservation was switched to this location because my preferred one didn't have the equipment available. Even thought there are closer locations, I will try to use this location again in the future. Doug, the manager, was awesome, professional, friendly and accommodating from the time I called to confirm my reservation until the time I dropped off the truck.

John W. on

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Darleen D. on

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Douglas was GREAT! We arrived later than anticipated and he was able to work it out for us to have a different vehicle to allow us ample time to complete the move. Truck was new, clean, easy to drive. Location is right off highway, easy on and off. I have three children who have attended Pitt University and rented Uhauls many times before. This was BY FAR the best experience and I will highly recommend it in the future.

Maureen M. on

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Really friendly and helpful staff

WILLIAM H. on

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Contacting the facility directly has become difficult.

Matt A. on

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Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.

Darrell C. on

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Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.

YALONDA H. on

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Thank you

Darrell C. on

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Very polite and very helpful. They will be my moving place.

ROSEMARY O. on

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I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.

JEWELL H. on

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Thank you

GWENDELLYN O. on

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Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.

bruce t. on

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Sheri was awesome. I really like your customer service. She helped us out and did everything amazing

CANDIS W. on

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Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.