Customer Reviews for U-Haul Moving & Storage of Pittsburgh

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Pittsburgh

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DARREN D. on

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The workers down at Uhaul help me out very well . They are the best Uhaul in the city I would recommend this to every single person that would need a Uhaul . I would send them to 3000 liberty ave .

bill n. on

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Nothing but this need be said, the young man named Josh that I worked with was absolutely amazing. That guy is an advantageous assest to your establishment. If more people in the service industry were like him shopping/going out to eat/general services would be a heck of a lot more pleasurable. Josh will go far in life with his down to earth and positive attitude. I wish him the best. And I hope management reads this.

ELLEN B. on

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Everything was great

Shannon N on

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Excellent

Tonya B. on

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Customer did not leave a comment.

Joe C. on

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Great service from Nikki

RONNIE B. on

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I have always had a great experience at this Uhaul location. Christian,Anthony,and nicki have always gone above and beyond to make my experience one worth coming back. Highly recommended!! 5 stars

LARRY P. on

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The service rep Del went above and beyond to help me with my needs including recommending a van because of the commercial rates. The return agent Josh was just as helpful.

David A. on

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CECILIA G. on

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Didn't have much selection of trailers and had to rent a van. The van even though it was new it had cheap tires on it and we got stuck 2x in wet grass. I went from thinking I'd spend $20 to $100. I think that it was very expensive for a 4 hour rental and only 125 mile round trip.

RONNIE B. on

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If your looking to rent a truck, rent here. The crew there rocks.

Joel W. on

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Won Bin Y. on

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mike r. on

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Walked in at 9am & couldn't find an employee to help me un 9:25 am. Totally unacceptable!

pittsburgh t on

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Arrived early. Was actually full of glass and everything arrived perfect.

Kristen C. on

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Sara D. on

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Myriam A. on

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The materials I ordered aka the furniture trolley and sofa cover were not available. Otherwise alright, but why is one clerk only operating the whole place on a Saturday morning? 9 am and there were 4 people ahead of us and moving like molasses!

Lee Ann D. on

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I have no complaints. The van was clean and ran well, I didn't have to wait long to pick it up, and the service was friendly. They let me leave my car in the lot while I was using the van, which was a real plus.

Jessica H. on

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anne d on

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The staff at 3000 Liberty Ave, Pittsburgh are outstanding!

al s. on

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I didn't not get a receipt for the returned trailer and never left the lot.

anne d. on

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Jay N. on

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Operation was clean and very efficient. It was a pleasure to work with this location.

ANNE D. on

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Fantastic manager -- Mike. Fantastic staff. No need for improvement; these people are great!

austin s. on

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Kyle G. on

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The price is a little high, but overall a very easy experience and a great rental.

RICHARD W. on

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The branch manager Michael consistently goes over and above for my wife and I.

Teresa M. on

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Staff was very nice . Helpful to our problems

Tjandra S. on

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Great service, friendly staff, and very convenience!

T M M. on

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The service provided was excellent despite the computer glitches that occurred. I received superb customer service and polite courteous responses to the questions that I had. Would recommend this site to anyone needing temporary storage,

JERRY D. on

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It cost far tooooo much for a local run $19.95. Indeed !! Never AGAIN!!! I'll pay someone $50.00 and make them happy. Bye??

leslie k. on

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Christian G. on

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Matthew B. on

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KABEYIA J. on

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GREAT EXPERIENCE!! Thank you!

Kristina H. on

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LESLIE C. on

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Once again these guys exceeded our expectations!!

Ed C. on

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Debbie C. on

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cindy m. on

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AMIR M. on

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I appreciate customer service at that address. I actually reserved at the other location but didn't know that and they helped and provided me a new reservation.

Vincent R. on

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I've used this location twice now, and I can only say the customer service is awesome -- very friendly and efficient staff. Thank you!

GARY H. on

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nothing very profeshional

Tora G. on

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chantel w. on

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Ronnie B. on

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Great palce, great crew.

Noreen S. on

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The staff was very nice

Samara J. on

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patricia p. on

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The employees where very knowledgeable & courtious. I've been to other u hauls before but the customer service I received from Christian and Nicki where exceptional. I would recommend the Liberty every time.

sonronda h. on

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Customer service was beyond my expectations and I greatly appreciate it.

conrad s. on

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Very friendly and nice people that works there

Suzanne F on

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So glad I chose UBox. Great experience clean units, and Nicki B was awesome to work with for my move. I couldn`t have asked for better service ***** 5 stars To Nicki B

Craig M. on

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My 2nd rental in the last 6 weeks, very convenient, walk in and you're out the door ready to go in just a few minutes, and the return process is just as fast!

DANIELLE B. on

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PRO: The store is large and clean. Pick up and drop off was quick. Parking lot around the side. CON: I ordered a half dozen (6) furniture pads and declined the hand cart. I was given a truck with 5 pads and a hand cart. Upon return, they claimed there were only 3 pads (I counted and folded 5) and tried to charge me for 3 missing pads, but removed the charges after a phone call. NOTE: Seems like a good Uhaul location, just be sure to check the truck thoroughly upon pick-up and drop-off while you're there in person to get everything signed off correctly.

Ebony M. on

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Jeff D. on

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Anthony S. on

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very easy dropping off, friendly

Christopher C. on

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Kenneth L. on

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Elizabeth K. on

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Diane H. on

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Cooper P. on

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Jamie B. on

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Anthony and Christian were fantastic!! They helped me every step of the way; and were very efficient. 5 Stars!!!

Kurt H. on

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KIMBERLY D. on

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Corey B. on

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I've rented from this location a few times in the past - they never disappoint!

Lynne N. on

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Robert R. on

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bruce d. on

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MARSHALL M. on

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I appreciated the support Nikki provided to us throughout our entire moving experience. she is excellent and was totally accommodating. she is an asset to your organization!

ERIN P. on

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BRETT R. on

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Quick easy

charles w. on

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At pick up the service was quick, timely and efficient. My rental was ready ahead of the scheduled time (not expected by me but a very pleasant surprise). The representative was pleasant and efficient. The truck was immediately brought to the front and was clean.

AVISHKAR K. on

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I dint wanna blame U-haul, No complain about vehicle but I was over charged for extra exactly 100 miles. It could be by mistake or intentional. but the response after phone call was not quick. I had to call a lot to get justice. If some employee does such mistake they should be punished. otherwise you will loose the public trust. I would give 5 star if such thing was not happened. But now i am not in mood to rate yet.

Karen G. on

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I just think a paper should be signed at drop off .

Jared L. on

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Customer did not leave a comment.

Theron G. on

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Instead of requiring that people fill up before returning, offer a deal where they can pay--I don't know--$25 or whatever for every notch (1/8-tank?) that needs to be re-filled. Make it an option, and not an exorbitant penalty. There are no convenient gas stations near this location!

Sean M. on

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Customer did not leave a comment.

FREDRICK L. on

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Always a positive experience at this location. ??????????

Joan F. on

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The employees were very nice and knowledgeable!! It was a great experience dealing with them! Thank You!!

Ronnie B. on

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Always doing business there. Great staff there.

Matthew P. on

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Meredith M. on

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Michael R. on

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TYRONE T. on

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The staff at this location provided excellent service. I recommend this location. Thanks for the service provided.

Pamela L on

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Everything was great, UHaul rep was great

Caitlin N. on

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Customer did not leave a comment.

Elise G. on

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I was told the tank was full and it was really at 3/4 of a tank. When the truck has a 60 gal yank that matters. I was able to call and they annotated my account, but it was disappointing that a staff member drove the truck to the front of the building and didn't let me know then the tank wasn't full. Also rhe weather was super icy and the sidewalk wasn't salted at all. Almost slipped several times. I picked up the truck half hour after they opened and would have expected atleast a dusting of rock salt by then. Overall 7/10.

KEVIN H. on

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Alissa L. on

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Devon J. on

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The location I used was amazing. Del was very professional and personable, which made for a great experience.

Bradley A. on

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Joel W. on

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Keep up the good work.

Stephen S. on

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very helpful

Dejoun G. on

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Service was excellent. I will definitely use your services again.

WAYNE W. on

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Customer did not leave a comment.

sargent e. on

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Staff very helpful truck clean and in working order. liked the update on rental before pickup. Thanks Again Phil Randa Sargent Electric Fleet manager

barbara m. on

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The woman who arranged and delivered the boxes was excellent

patty h on

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When we arrived we had to change storage, than what we originally reserved, to a bigger unit because we had more stuff. This was happily and efficiently done.

patty h. on

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Customer did not leave a comment.

Andrea S. on

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Staff is great - thank you!

Robin H. on

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Very nice place, easy drop off process

Patti B on

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everything was great. thanks

Stephen S on

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great service!

Joyce L. on

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Keep up the excellent service

denise z on

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They Exceeded my expectation

Keith G. on

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Completely satisfied! Everything went very smoothly.

Kristy S. on

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Everything was great! Best experience I've ever had renting a vehicle!

Alyssa S on

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The entire system was down. Made my move very difficult. 1/3 staff members were helpful

Thomas B on

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No one was in the office, had to wait 5 minutes for service.

jacqueline r on

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great

Tamara D on

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I believe customers should be allowed 24 hour access to THEIR belongings

Lynn C on

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Due to space restrictions at the nearby Uhaul, they offered to deliver to my home the next day with charge. Very helpful and on-time.

randi j on

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I felt that it was a safe facility and staff were helpful and friendly.

Janice d on

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excellent service

Elizabeth O on

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The 3 gentlemen who packed the box were very nice and did a fantastic job. I was not sure how they did it but they got every thing in and even helped me put some boxes in my car.

DAWN H on

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Rat traps, access issues, broken call button in elevator, locked fire escapes.... pretty awful service. Management is piss poor.

Bonnie G on

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Friendly and professional. Punctual

WILLIAM S on

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Efficient and courteous staff

Paulette E on

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U box arrived in very good conditionmoving help had no trouble packing it. Wish that the box were just a little bit bigger.

LILY M on

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My u-boxes were not ready although they were reserved in advance and confirmed. The U-haul Pgh Washington Blvd location did not care at all that they screwed me over.

liangsheng Q on

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It was a little hard to get to the loading areas. Otherwise, great staff, security and cleanliness! Thank you!

ROSE D on

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Extremely helpful

Pamela M on

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UBox staff person Nikki was friendly and professional. She was responsive to our scheduling needs, thorough in her explanations of billing and operations, and skilled in her maneuvering of the boxes.

JANE B on

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I was told that a 5 x 10 unit was $99/mo, but there are actually units available for $89/mo that are not climate controlled. Please be more transparent about your pricing.

LISA T on

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i had several bag of books and one bag of dry foods that became a mouse`s home

Katherine D on

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I appreciate u haul being flexible with me and being very friendly and professional however I did experience some issues with communication among the employees.

John C on

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Box was closed with lug nuts. Fortunately, another parent had brought tools to open the box. The U-Haul moving people should have the right tools!

KATHLEEN M on

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Only issue was a shortage of carts available when moving into and out of unit

LILY M on

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My Uhaul boxes were not ready at the Washington Blvd location on moving day, even though they were reserved in advance. I am extremely disappointed!

Rachel K on

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Nikki was wonderful. She communicated the time off drop off prior to arriving. The staff was helpful when I called for questions and were very pleasant to speak with.

FERNANDO G on

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They were helpful and I am pleased with their service.

Ashley M on

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The box is an efficient and easy way to move items! Chris and Giovanni from the Moving Helpers, selected from website, loaded everything in tight and secure within one hour!

vince t on

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U-Haul told me two days before my delivery that they couldn`t deliver the U-box. U-haul lost the tracking information on my U-box and it 3 days and multiple calls to locate the u-box.

vince t on

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U-Haul told me two days before my delivery that they couldn`t deliver the U-box. U-haul lost the tracking information on my U-box and it 3 days and multiple calls to locate the u-box.

MATTHEW M on

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I called the GM after hours, as i had assumed 24 hour entry came with my rental. He was so gracious and helpful during a stressful time. everyone here is a pro- really a great experience overall. 5/5!

Kevin G on

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Great experience! Would call UHaul of Pittsburgh for moving needs in a second!

Morgan O on

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Nicki is wonderful! So kind and professional!

Catherine P on

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Nicki was very helpful, thorough, and friendly!

Charles H on

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Nicki was prompt in delivering our box and most helpful. Everyone we spoke with was courteous and concerned that our experience would be good.

PATRICIA H on

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Mike and the team are outstanding. Warm, pleasant, professional...recommendations were excellent

MARTIN S on

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Not the least expensive but well worth the few extra dollars. Staff was exceptional.

AARON G on

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Staff was really helpful

BILL V on

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Nicki was excellent very informative and handled the equipment like a pro. Would definitely recommend U-Haul and the U-Box.

Jeffrey J on

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Manager was amazing

ALLAN Z on

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Very helpful staff.

Jeffrey S on

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The delivery and pickup of the U-boxes was seamless. The driver was professional and efficient. Excellent service! Would definitely recommend and use in the future. Thank you!

KEVIN M on

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I can`t say enough about how helpful Christian was. He was there to help walk us through the buying of boxes and packing and then in setting up our storage unit.

MARY N on

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Thanks! Everything was first rate

ALLISON E on

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Clean and safe.

Andrew S on

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Dealing with Nicki was fantastic. She was excellent at communicating when she would be picking up and dropping off as well as helpful with tips for packing the U-Box.

KAYLIE T on

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The staff at the Liberty Ave location are absolutely wonderful. They go above and beyond in their customer service. Any and every experience I have ever had there has been great.

Elysia C on

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Nikki is awesome, super helpful and wonderful to work with!

BARBARA W on

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Great experience. Would definitely use this facility again in the future if needed.

JAMES R on

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Compliments to the manager on duty when I checked out. I had paid for the whole month 2 days prior and I was refunded my entire payment. Thank you!!

Oleksandra I on

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I had a pleasure of working with Nicki Bereznicki, she is absolutely amazing, very friendly, very professional and helpful!

KARLEEN P on

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Staff were very professional, helpful, and efficient.

D'ann S on

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Everything went smoothly and easily.

LAERCIO C on

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Great workers , clean and secure facilities my second time using the location, will be back in august again thanks

JULIO F on

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All staff were friendly but one particular guy was difficult to work with. Also, I wanted to rent a truck besides of the storage but was given different answers at different times.

Sung Jun K on

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Convenience is very good.

beth w on

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I was very pleased with UBox and would use it again for my next move

LAUREN M on

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Had to wait a while for service. I wish there was a smaller unit size available. Overall nice.

MARY N on

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I can`t say enough about how easy your facility made our move. The staff was great! Thanks so much :

LAERCIO C on

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Clean, great and convenient, I am a repeat customer , my number one option in Pittsburgh

TIMOTHY B on

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On the fifth floor but other than that, great service.

KARL Y on

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Better than expected experience for a first time user of storage. Liked the pull in car bays and card access.

ANTHONY K on

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U-Haul made my experience with my rental a very easy and rewarding experience.We will be a long term renter.

Donna G on

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The Puttsburgh Office was excellent. The Pleasant Hills store who took the reservation, waisted several hours of my time by not having a Ubox available when I ordered it.

ROBIN T on

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No complaints this U-haul company was professional.

Devin S on

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Everything went according to schedule. Delivery people were excellent. Staff was courteous and helpful .

JULIO F on

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Customer service it is terrible!

Alexis B on

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Great service loading boxes and shipping from original destination.

Ellen F on

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This service eliminated the stress of moving. Everything was scheduled online. U Haul/my movers took care of everything else. I would recommend this service for someone moving long distance.

Mike T on

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Nikki was right on time and very friendly and helpful!

Frank L on

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Everyone was very nice, and helpful.

MICHAEL G on

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very good. they were very helpful assisting me when I needed it.

JEFFREY R on

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Good

Frank L on

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The driver, Nicki, who delivered and picked up my UBox, was very friendly and helpful.

MARGARET P on

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I had a premium experience! I was greeted professionally by manager/staff...they provide a wonderful experience. Chris-employee keeper...pls recognize him...he has potential with your company!

KARL Y on

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The first unit I rented was listed as 5x10`. But, it had a 2x2` column in the middle making it effectively a 5x5` unit. Was forced to pay more for an different unit that I didn`t need.

TAMARA B on

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Mike and Seth are WONDERFUL and provided EXCELLENT service!

RICHARD P on

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The business is not 24 hour and that is my only complaint, I understand if that`s a cost effective decision, everyone and everything proved excellent.

GARY R on

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Convenient and great access to my items in Storage.

JAMIE M on

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Everyone was very nice and helpful. Thank you!

MICHELLE M on

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Staff is very helpful,friendly

RUSS L on

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I was very happy with everything and the management was very proffeshional

Joann P on

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The employees were very helpful and everything went as planned. The delivery men were every good in getting my box down and up our difficult driveway.

Laura P on

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The staff was friendly and went out of their way to be helpful. I had a great experience.

SHERYL M on

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This place is great.

DANIEL D on

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The facility is the cleanest and best lit storage facility I have ever used. The only change I would make is to allow longer hours of access to the facility.

Lorraine K on

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Prompt service helpful and friendly

JUSTIN K on

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Great experience, great staff, well maintained. Will use your facility again. Thank you!

LINDA M on

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Excellent

ANTHONY M on

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The facility at 3000 Liberty in Pittsburgh PA did a great job at making sure that all my questions got answered. They were also very helpful with entry and exit processes.

megan c on

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Seth was very helpful and informative, he made our stressful day less stressful because of his knowledge and attention to detail.

Avneet S on

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great help, professional, and nice! Couldn`t have asked for a better move day!

LORI B on

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The staff was extremely helpful!

SHERYL M on

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They were very helpful.

ALEX S on

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Nice work. Poor on answering phones but otherwise, very pleased with my service

CHRIS G on

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Mike the manager was incredibly helpful. Cannot overstate how great he was to work with. Very customer service oriented

PAMELA K on

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Very good

MICHAEL M on

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The truck rental was easy and there were no extra costs above the quoted price. The storage was easy and affordable. The staff were helpful and friendly. Good job. Thanks.

Alexandra T on

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I had a lot of trouble getting in contact with folks from UHaul and finding out where my box actually was. It took about 5 phone calls over two weeks.

FRANK L on

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staff was helpful.

LANNIE M on

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It was a pleasure doing business with U-Haul. We would definitely recommend this U-Haul facility to family and friends

THOMAS G on

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Very clean and well lit storage facility. Very friendly, knowledgable, and helpful staff. Both our move-in and move-out experiences were excellent.

CHARLES G on

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Great service

NICHELLE S on

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My only complaint is I didn`t like the limited hours

PRASHANT A on

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Very satisfied

CAROL Q on

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The staff was extremely helpful and professional. Billing was simple. Will definitely choose U-haul for any future moving or storage needs

RYAN R on

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I needed a storage space for 1 day, since I had moved, they gave it to me for free! It was very well lit and safe. Would highly recommend to anyone.

SHANE G on

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Great facility--staff was incredibly friendly and helpful!

JULIETA M on

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Great customer service!

Alyssa Q on

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Best U-haul location I have ever been to. Everyone was super friendly and helpful.

EMILY T on

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Impressed on all fronts alluded to in questions

ETIENNE K on

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Good stuff

Caroline G on

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Liberty Avenue Uhaul is clean, efficient and I felt at ease storing my belongings with them.

Bo L on

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The U boxes were not delivered on time and my whole plan got messed up because of that.

Lorraine L on

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When the U-box arrived the latch was missing. The Mover Helpers were able to repair it because we were at a u-haul storage site that had tools and parts available. .

THOMAS G on

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Very professional staff. Was very impressed with the quality of customer service I received which included helping identify the size of storage unit that would best work for me.

HANNAH G on

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UHAUL SAVED MY MOVE! You were incredibly convenientl, super helpful really friendly! Thank you so much for helping me when my other storage unit fell through!! YOU ROCK!

LORI B on

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Everyone was friendly and extremely helpfu

SHANE G on

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great stuff, very helpful staff even though I came in just before close

DAVID O on

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Everything was great, thanks

TASSEING H on

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Rather pay in cash than card made me get an overdraft.

Erin B on

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Had moving help so wasn`t at the facility.

ETHAN S on

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The staff was fantastic and extremely helpful.

KIMBERLY D on

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Michael was awesome! Very friendly, helpful and knowledgeable! Thank you!!

Kathleen M on

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When our Boxes arrived two days later than promised by a Missouri U-Haul rep, Mike Glancy went above and beyond to find good movers to help us since our scheduled help was no longer available.

KYA H on

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Good

Brandi B on

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The Ubox was affordable, easy to use. The staff in Pittsburgh were amazing and nice and made a very stressful move easier. Seriously, best UHaul location staff I`ve ever encountered!

KEITH H on

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Great experience

KWEKU A on

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Had to wait for a little bit when I needed a bigger unit. It wasn`t a big deal. I`ll advise cross training.

Gibran L on

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I`ve rented 3 U-BOXES but one of them has its latch damaged, demanding myself to repair it.

Joanne M on

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Matt and Tyler did an excellent job loading the ubox. They were very courteous and helpful. I will be saving that phone number! Thanks.

Amornrat V on

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The lady staff that delivered u-Boxes is very nice.

Caroline G on

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3000 Liberty Avenue is the cleanest and best organized U-haul facility I have worked with. Great service.

Jeff K on

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1. get two fork trucks to service the greater area in case of break-downs? 2. driver is great 3. Couple of higher tie-down hooks, please? 4. walls bow in if you crank down on tie-downs.

KIMBERLY S on

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Sean K. was extremely friendly and helpful from start to finish and clearly explained all procedures necessary. He went above and beyond in offering any help we may need during move-in or the future.

MIN WOO K on

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thanks!

BETH C on

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I was very happy with this facility

JAMES R on

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Staff was very friendly and knowledgable

COLE G on

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Customer service was very accomodating and courteous. Facility was just what I needed!

Rajshekhar Reddy C on

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Over all it was a good experience working with u-Haul. Transition was easy on time friendly staff members. Thanks you

YAZEED B on

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The experience was very good, but I didn`t like that the standard access time of the storage is until 17:00

KAREN H on

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Unit had mouse droppings and damage from chewing when I moved out.

CYNTHIA A on

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Convenient Location, Well Maintained, Secure and extremely helpful Staff.

Amy O on

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Such a cost effective way to store and move! Pgh U-Haul in the Strip was very professional, clean and helpful. I`d recommend U-Box to anyone with a light move.

SHAWN B on

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Very polite and professional staff. Good deal, promotional offer, and very courteous, especially during a stressful time of my life. Thank you for your patience and courtesy. Warm regards, Shawn

KARA E on

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Very friendly and helpfulstaff

TERIA P on

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Easy access and friendly staff n helpful

RUTH D on

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thank you for the safety and friendly staff

YOLANDA K on

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A great location. It is a very Clean facility in which I for sure felt safe with leaving my things there. Great staff who are very kind and helpful.

SHARON C on

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Very secure. Always felt safe as a single woman going into the storage facility. Friendly staff.

GABRIEL V on

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Many thanks to Seth.

GABRIEL V on

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Many thanks to Seth.

MICHAEL W on

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Staff helped me load boxes into my car. They were really helpful. Very knowledgable, I had the amount and size boxes that I needed. Would definitely use again

RUTH D on

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the customer service people in both places were great and very polite... thanks a million for all the help from beginning to end..

FRANCIS F on

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Very friendly workers. Very helpful! Thanks

KIELY L on

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The staff at the Uhaul at 3000 Liberty is phenomenal- very helpful, kind, caring, and great problem solvers!! I highly recommend this location.

ERIN M on

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The building is infested with rodents and some of my belongings were destroyed by the vermin.

VERONICA M on

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The Staff was very helpful and friendly. Great service

EUGENE B on

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See I e was fine

VALERIE H on

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Everything was great other than i thought the 24 hour access was included in a regular rental.

ann s on

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Wonderful staff and terrific moving helpers!

KELSEY S on

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Outstanding

CYNTHIA A on

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Our INTERSTATE process could not have been more Professional, the Staff Helpful and the Pods/Storage spotless. A SPECIAL Thank You to BRANDY OROZCO AZ and NICKI BEREZNICKI PA as our U-Box Care Reps

SANDRA W on

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Excellent experience I will recommend it to my friends.

MICHAEL W on

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Thor was very helpful with getting this room setup. He even helped us carry some boxes.

VALERIE H on

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Everyone was helpful and curteous even after I received a storage unit and realized I needed another because the first had a large pole in it.

AMANDA D on

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Del Wilkerson is an awesome employee, his customer service skills are extraordinary! Thank you again for your help!

Ryann O on

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The staff on Liberty in Pittsburgh was fantastic!

CANDICE L on

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Staff was exceptional! Movers got my mattress stuck behind the roll up door and took 2 uhaul employees to get it out. Highly recommended and above and beyond service. Thanks SO much!

STEPHANIE B on

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Staff was very helpful on a very stressful day. They made the whole process as easy as possible.

JAYON W on

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I FREAKING LOVE THIS PLACE. No move will ever be the same.

LAUREN S on

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everything went smoothly, overall great experience

DANA G on

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Access hours past 7 p.m., without having to pay an extra fee, would be helpful. Overall though I had no issues w/ the service.

HANNAH S on

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Fantastic.

PETER E on

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Everything was like it should be in a well run company and the staff was professional, helpful and friendly.

CHAD W on

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All staff was very helpful and friendly.

RICHARD T on

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Staff and facilities are excellent.

MONIQUA W on

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Let me say first that Michael the GM runs this Uhaul facility like a A-Class buisness. He has great staff like Thor,Emett,Casey and Del all great

LAUREN S on

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the whole process went smoothly!

KRYSTA H on

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We opted to get a storage unit last minute and our experience has been great! The staff was very helpful, Casey, Mike, and Rob were very nice and helped us out a lot!

JMES C on

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The whole experience was just really, really, good.

JOHN M on

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Friendly, helpful staff.

D R on

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Extremely efficient and clear service in an excellent, secure location. Thank you!

TYLER T on

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West bound movers where great. Made this whole process a lot easier. Very professional and efficient.

QUINTEN C on

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Facilities are nice.

ADDIE T on

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The staff at Liberty Ave is simply the best. They are the epitome of above and beyond.

STEFANY C on

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SETH WAS VERY HELPFUL AND THOROUGH. EXCELLENT CUSTOMER SERVICE.

ADDIE T on

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Mike Glancy is a remarkable asset to your company. And kudos to the cleaning staff facility is well-kept and Dana was so friendly and helpful!

DAVID D on

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Only 1 working elevator made what could have been a quick move much longer. Aside from that, the staff were great!!

RACHEL W on

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Bob Zurawka from pgh truck and tow and Mike from UHaul are nothing short of amazing. There is no one better. They handled my move and storage and exceeded my expectations on every level. THANKS GUYS!

HELEN S on

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This facility+the people who are part of it are awesome+incredibly helpful. I witnessed their customer service not only to me but with others that came into the store+called on the phone.=D

JOYCE B on

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Very Good Storeage Facility Thank you

JOYCE B on

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Very Good Storeage Facility Thank you

JUDD G on

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Our experience so far with U-Haul is a very positive one. We feel we made the right choice for our moving needs. We are very impressed with Nicki and her level of committment.

ALEX O on

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Nice facility. No bad experience with the staff or equipment, everyone was nice and helpful. Easy to move in and out. Thanks!

DENISE L on

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Good. And very clean

JEFF L on

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Took longer than I was told to arrive. The people in Florida were not very friendly but the people in Pittsburgh were very good.

ZOE G on

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Wonderful people and atmosphere. Highly recommend.

KIM J on

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i had an emergency move and if it wasn`t for U-Haul being so understanding about the situation i would have lost it, everyone was so friendly and helpful yes i would highley recommend U-Haul Storage.

MARIANNA B on

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The California staff over did their selves. AWESOME EXPERIENCE

MARIANNA B on

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There was some confusion when the box would arrive, but it wasn`t a big deal. Nikki was awesome!!!!

JIM C on

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Noted mouse droppings in around unit.

LISA J on

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The staff was very friendly and helpful.

CHERI W on

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Hank was very helpful in all ways, from getting our U-box to helping us unlock it.

KERRI G on

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We moved from Las Vegas to Pittsburgh and I can`t say enought good things about the whole experience! Everyone in both cities were beyond helpful and friendly.

DANELLE S on

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The staff was excellent!

KALEE S on

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everything was great

CHARLES D on

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The delivery person was efficient and very personable, upon her leaving we had a good feeling about this new experience. All is going well with loading. Thanks

ERIN A on

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Nicki was extremely helpful and professional. So far, a really good experience.

ALLYSON F on

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Professional staff, easy access to facility, safe and secure

JIM A on

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I was very pleased with the whole experience, I will definitely use U-Haul again.

SAM J on

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Great service, excellent staff

STANLEY W on

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The entire staff was very helpful.The staff made you feel very welcome and couldn`t do enough for you !! I looked at your competition and they were not as welcoming thats why I choose Uhaul !!

JIM A on

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I was very pleased with the entire process. The staff was extremely courteous and helpful will all my questions. I would definitely use U-Haul again.

DIANNE P on

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It was ok, but too expensive for how much hassle it caused and for the length of time it took to get my things. Probably will go with professional movers door to door next time.

MYO T on

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Staff are really rude. They never ready when u have appointment with them about ur ubox. It is really stupid idea to go to u guys.

PIERCE K on

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Great service! Would definitely use this location again.

DALE C on

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I could not have asked for a better experience!

MARY M on

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Despite the staff`s best efforts, I had issues with the boxes when they were to be picked up from my property. I will not use U haul again and would not suggest your company to anyone.

BEVERLY K on

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I feel that the service was substandard. I would never recommend this to anyone. I feel I am owed a refund. - Bev Kolb

RINGOLD H on

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200 characters would not even let me begin the runaround i got just to call the box off

DIANNE P on

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Guys were a little unfriendly at first, but were fine in the end. They were quick and did a great job loading!

SALLY I on

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awesome customer servuce!

JESUSA P on

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Everyone has been very helpful and nice through this moving process.

SCOTT B on

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Excellent service, could not ask for anything more!! Very professional customer service and delivery as well!!!!

CAROLE K on

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would not recommend the furniture movers

PAMELA A on

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My experience doing business with U Haul is exceptional! Their trucks and storage units are great!

EFUA O on

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The people at Uhaul made my move possible!

LISA R on

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Staff went out of their way to help. I would highly recommend them!!

EMILY G on

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The staff was very helpful.

MARIA W on

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Great place! Very clean, safe/secure, convenient, and helpful staff!

MICHAEL C on

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Only complaint is no one told me there would be a chimney running through our unit. Found out when we opened the unit door. $10 discount does not make up for the lost room.

KELSEY S on

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Staff was great and the facility was beautiful and easy to use. Very secure as well. High marks!

DOUGLAS W on

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Great facility with a great staff, this is a vary good value for the money.

EFUA O on

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The employees there went above and beyond to help me transition to their facility. Without them, my move would have been impossible.