DAWN H on 9/20/2016
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Rat traps, access issues, broken call button in elevator, locked fire escapes.... pretty awful service. Management is piss poor.
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Bonnie G on 9/19/2016
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Friendly and professional. Punctual
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WILLIAM S on 9/2/2016
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Efficient and courteous staff
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Paulette E on 9/2/2016
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U box arrived in very good conditionmoving help had no trouble packing it. Wish that the box were just a little bit bigger.
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LILY M on 8/30/2016
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My u-boxes were not ready although they were reserved in advance and confirmed. The U-haul Pgh Washington Blvd location did not care at all that they screwed me over.
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liangsheng Q on 8/30/2016
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It was a little hard to get to the loading areas. Otherwise, great staff, security and cleanliness! Thank you!
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ROSE D on 8/30/2016
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Extremely helpful
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Pamela M on 8/30/2016
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UBox staff person Nikki was friendly and professional. She was responsive to our scheduling needs, thorough in her explanations of billing and operations, and skilled in her maneuvering of the boxes.
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JANE B on 8/28/2016
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I was told that a 5 x 10 unit was $99/mo, but there are actually units available for $89/mo that are not climate controlled. Please be more transparent about your pricing.
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LISA T on 8/23/2016
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i had several bag of books and one bag of dry foods that became a mouse`s home
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Katherine D on 8/22/2016
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I appreciate u haul being flexible with me and being very friendly and professional however I did experience some issues with communication among the employees.
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John C on 8/22/2016
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Box was closed with lug nuts. Fortunately, another parent had brought tools to open the box. The U-Haul moving people should have the right tools!
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KATHLEEN M on 8/16/2016
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Only issue was a shortage of carts available when moving into and out of unit
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LILY M on 8/3/2016
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My Uhaul boxes were not ready at the Washington Blvd location on moving day, even though they were reserved in advance. I am extremely disappointed!
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Rachel K on 8/3/2016
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Nikki was wonderful. She communicated the time off drop off prior to arriving. The staff was helpful when I called for questions and were very pleasant to speak with.
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FERNANDO G on 7/25/2016
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They were helpful and I am pleased with their service.
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Ashley M on 7/25/2016
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The box is an efficient and easy way to move items! Chris and Giovanni from the Moving Helpers, selected from website, loaded everything in tight and secure within one hour!
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vince t on 7/24/2016
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U-Haul told me two days before my delivery that they couldn`t deliver the U-box.
U-haul lost the tracking information on my U-box and it 3 days and multiple calls to locate the u-box.
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vince t on 7/24/2016
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U-Haul told me two days before my delivery that they couldn`t deliver the U-box.
U-haul lost the tracking information on my U-box and it 3 days and multiple calls to locate the u-box.
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MATTHEW M on 7/23/2016
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I called the GM after hours, as i had assumed 24 hour entry came with my rental. He was so gracious and helpful during a stressful time. everyone here is a pro- really a great experience overall. 5/5!
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Kevin G on 7/22/2016
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Great experience! Would call UHaul of Pittsburgh for moving needs in a second!
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Morgan O on 7/22/2016
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Nicki is wonderful! So kind and professional!
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Catherine P on 7/20/2016
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Nicki was very helpful, thorough, and friendly!
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Charles H on 7/15/2016
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Nicki was prompt in delivering our box and most helpful. Everyone we spoke with was courteous and concerned that our experience would be good.
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PATRICIA H on 7/11/2016
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Mike and the team are outstanding. Warm, pleasant, professional...recommendations were excellent
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