Customer Reviews for U-Haul Moving & Storage of Pittsburgh

5881 reviews

3000 Liberty Ave   Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

(412) 567-0720

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(412) 567-0720

3000 Liberty Ave
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN S. 
Rating:
3.0

I was treated like I rent cargo vans every week and like maybe I was in a hurry. I was not. There was no explanation, whatsoever, about anything. I was asked my name, showed my driver's license, and Boom! ‘Here's your key. (Go!)' It was a very empty transaction and I felt a little lost and dismissed. And on my return I got the same: Hand back the key. Go. Not even a shallow, ‘how'd it go?' Or ‘Everything okay?' Nada. Just seemed a little weird. Like I was being set up for failure. Or maybe it's a reality show where I'm a subject being given nothing but an expensive vehicle and permission to go out in the world and so whatever I want. Maybe that's what the staff think the customer wants. It's not.

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Customer did not leave a comment.

Clayton W. 
Rating:
5.0

A top-notch experience! We completed our reservation online (very user friendly) - when we arrived at the facility the paperwork process was quick and the staff was friendly and helpful. Unloading was so convenient - just back into the garage and unload onto the carts and took the elevator to our unit. Well lit and clean!

Janet S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheldon I. 
Rating:
5.0

Customer did not leave a comment.

chelsea l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candisse F. 
Rating:
5.0

Customer did not leave a comment.

Subash R. 
Rating:
5.0

Super friendly and helpful staff, thanks so much!

Kate D. 
Rating:
3.0

Don't allow people to place reservations for equipment that is not actually available. I found out at the last minute that I was getting a 26 foot truck. It was bigger than I needed, my possessions were damaged from bouncing around in the extra space. It was scary to drive and guzzled gas. I don't blame the people at the Pittsburgh location for these problems per se, but I had known I was going to get stuck with 26 foot truck, I probably would have tried to find another option besides Uhaul.

Damon D. 
Rating:
4.0

Customer did not leave a comment.

Lauren W.  |  Online Move In 
Rating:
3.0

Name was not in computer system even though I had a reservation.

Nina K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS R. 
Rating:
5.0

Everything worked out smoothly. Pickup and dropoff were easy.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Vivian S. 
Rating:
5.0

Great service

Kenneth L. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

In the past I have rented from the Uhaul on Bigelow Blvd in Pittsburgh, but this location (Liberty Ave) was much cleaner, the staff was much nicer, and overall a much more pleasant experience.

Azia E. 
Rating:
4.0

Customer did not leave a comment.

PETE V.  |  First Impressions 
Rating:
5.0

Smooth from start to finish - thanks for a great experience!

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Quick and speedy

Chad G. 
Rating:
2.0

I reserved pads with my reservation and when I realized there weren't pads in the truck before I left I went inside and asked about the pads and the man told me that “Uhaul stopped sending pads a long time ago and we don't have any “ so at that point I had a huge issue so I called the Uhaul on university ave in moon twp and talked to the manager Dave and explained my situation and he was apologetic and said he would have the pads i needed waiting for me when I get there, he honestly saved my day! There was ZERO help coming from the people at the liberty ave location

Jason W. 
Rating:
3.0

Was extremely difficult to pick up U-Haul

Kallen P. 
Rating:
5.0

Customer did not leave a comment.

eleanor h.  |  Overall Experience 
Rating:
5.0

Good service!

Francis D. 
Rating:
4.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Christy E. 
Rating:
5.0

Had trouble with the on line check in. Manager took me inside and had everything sorted in just a few minutes. Clean truck, drove well.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
4.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Very nice and helpful.

BRENDAN N. 
Rating:
5.0

Customer did not leave a comment.

Pat S.  |  First Impressions 
Rating:
5.0

Great service.

Gerald S. 
Rating:
5.0

Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.

Edmund S.  |  First Impressions 
Rating:
4.0

The "online pickup" is a joke. It would've been twice as fast to just do the normal pickup

Robert S. 
Rating:
5.0

They did not have furniture pads that I requested

MATTHEW F. 
Rating:
4.0

Customer did not leave a comment.

TRACY H. 
Rating:
5.0

Fast and efficient. Quick turnaround. Very courteous and professional.

BRADEN Z. 
Rating:
5.0

Customer did not leave a comment.

CAMERON H. 
Rating:
5.0

Customer did not leave a comment.

Christopher R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leah M. 
Rating:
2.0

Employees while returning were unpleasant to deal with, they didn't seem to care. They were uninterested in answering my questions. On the other hand, when I was renting the truck, everything was fine.

William N. 
Rating:
3.0

I drove less than 10 miles, with the only idle time being at the rental location before I entered the truck. As per the warnings, I filled the tank to the supposed level (completely full), filling it with 8 gallons of gasoline. I've never heard of a vehicle getting 1.25 miles to the gallon, but maybe I'm the asshole.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Steven G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
3.0

Truck had damage to roof causing water to get in to storage area.

Ian C. 
Rating:
5.0

Customer did not leave a comment.

YIYUNG S. 
Rating:
5.0

Location was out of furniture dollies. Really needed one.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
4.0

It went smoothly and i am very pleased

sharon S. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER G. 
Rating:
4.0

Customer did not leave a comment.

James E. 
Rating:
4.0

All was excellent

Herman P. 
Rating:
5.0

Mike was very helpful. His customer focus is fantastic.

Madhusudan K. 
Rating:
5.0

Customer did not leave a comment.

ed s.  |  Overall Experience 
Rating:
5.0

Everyone performed their job to completion

Scott J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

cheryl B. 
Rating:
5.0

Customer did not leave a comment.

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

BEN R. 
Rating:
5.0

Customer did not leave a comment.

Ben R. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

Katelyn S. 
Rating:
5.0

Customer did not leave a comment.

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

kenneth g.  |  First Impressions 
Rating:
5.0

I rented a unit at this storage facility for 5 years and the manager Mike is one of the nicest guys ever. He does everything to make your storage and for me, also my recent truck rental experience, as easy as possible. Can't recommend this place more highly.

Mary T. 
Rating:
5.0

3000 Liberty Avenue was great. The previous location, 3700 Bigelow Boulevard was not. There I was met with a rude, condescending, disrespectful, and irresponsible. This location proves that U-haul will hire absolutely anybody and do not value the customer experience at all.

Tejasvi M. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

this was a lot easier than I could of had imagined. maintenance was acceptable. But from doing some of this myself, There is room for improvement. Please don't get me wrong! I have just seen it to many times, That is an area were every come company starts there cost saving cuts.

George M. 
Rating:
5.0

Customer did not leave a comment.

Cyrus M. 
Rating:
1.0

A multitude of my items were damaged/broken and misconstrued when I picked up my shipment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Anil H. 
Rating:
3.0

1) don't look up wrong information and tell customers that your box is missing, canceled, or cannot be found 2) don't smoke while you are helping me

Chang Kyung K. 
Rating:
5.0

More furniture pads.

Nikhil K. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
2.0

We received no furniture pads when our POD arrived. And when I scheduled a pick up for my POD they called and said they didn't have it in their system and my landlord got very upset that the POD was still in the driveway. Would not recommend this service based on your customer service.

Meghan R. 
Rating:
4.0

Customer did not leave a comment.

Adriana P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
1.0

U-haul needs to fix its phone app. I have rented a U-haul truck 5+ times and have never had a seamless experience with the app. I have tried different phones, different internet browsers and the app consistently has glitches. This time I had issues both checking in with the app (I had to end up going into the store) and then I spent 40 minutes at the drop-off site because glitches with the app kept me from being able to return the truck. Of course, this was after hours so I couldn't go into the store for help. Specifically, every time I uploaded photos to the app it would take me back to the beginning in a never-ending loop. This whole experience was super frustrating, and it makes me reconsider using U-haul in the future.

Chie T. 
Rating:
1.0

I would like to be contacted. I disputed charges for items I did not receive and was ignored and charged anyways. This was a terrible experience and I will not return to this location

Samuel T. 
Rating:
5.0

Very friendly and efficient as always!👍

LaShaun M. 
Rating:
5.0

Mike and Craig, are wonderful to deal with. Always fair and accommodating. My go to Uhaul period point blank.

RONNIE B.  |  First Impressions 
Rating:
5.0

Nothing noted. Manager was excellent and helped me immediately.

David L. 
Rating:
5.0

Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.

FRANCIS F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hussain K. 
Rating:
5.0

Customer did not leave a comment.

Peter A. 
Rating:
5.0

Very easy to rent the truck from them. No problems and fast.

JOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

Yu C. 
Rating:
5.0

Customer did not leave a comment.

Sergio S. 
Rating:
5.0

A representative named Craig helped me return my equipment, and he was incredibly kind and helpful. Big props to him, I really appreciated his attitude!

ZIYAD D. 
Rating:
5.0

Customer did not leave a comment.

Wayne K. 
Rating:
4.0

We had an excellent experience with this U-Haul location and the equipment was clean and ready immediately when we arrived and our U-Haul associate, Craig Bourgeois, was very helpful and informative. Would not hesitate to rent from this location again.

ROBERT G. 
Rating:
4.0

Customer did not leave a comment.

Thiago H. 
Rating:
5.0

Customer did not leave a comment.

Zhisheng X. 
Rating:
5.0

Michael Glancy, Christain D., Rayshawn Springs were all amazing and very helpful and knowledgeable. Thanks for everything! Excellent service!

Lori E. 
Rating:
5.0

Customer did not leave a comment.

WENDYANN R. 
Rating:
3.0

Customer did not leave a comment.

Tanya B. 
Rating:
5.0

The staff were incredibly helpful. They helped me downgrade the van I had reserved and were very efficient. The location, although in the city, was very easy to get into and out of. Thank you for making this part of my move stress free.

STACY K. 
Rating:
5.0

Customer did not leave a comment.

Janet R. 
Rating:
5.0

The place is easy to find and a great location that's not too far from Oakland/Shadyside area. The wait to pick up the keys is not too bad, but there is only one person working the front desk so if there are a few people in front of you then it may take a while. The truck I received was great, but the air was not functioning properly, and I had to spend 13 hours in a hot truck. We had to roll the windows down for comfort. However, after a long process with customer service, I got a refund for the inconvenience.

Jazzkia J. 
Rating:
5.0

Better communication through location and website. I got to my location and they didn't know how many containers I had. There needs to be better integration with the movinghelp website as well. It was a mess. But thankfully the manager in LA was there to figure it out.

Kali K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN W. 
Rating:
4.0

Got. Job done

MARK P. 
Rating:
5.0

Customer did not leave a comment.

HAROLD A. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
1.0

Both front tires were worn down to the belts. No tread on the inside of either front tire. Would not pass any safety inspection and was not safe to drive. I discovered it while loading and both tires were replaced by roadside assistance (roadside assistance was difficult to contact but very good once they engaged) Bottom line….is should have never been offered for rental with those tires. Reflects badly on the rental location and the owner who pulled it up for me. Worse for UHaul. Any inspection process failed badly or inspector was negligent.

John F. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

I’ve been a customer for more than 6 years. I have had nothing but the best experience with them.

TARU C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yilmaz K. 
Rating:
4.0

Chris and Brandon (I think that was his name) were super helpful!

Gabriela S.  |  First Impressions 
Rating:
5.0

The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.

Theodore H.  |  First Impressions 
Rating:
5.0

Rayshawn was very helpful and kudos to him for being so patient with the new employee he was training while helping multiple customers.

Matthew S.  |  First Impressions 
Rating:
5.0

The staff was absolutely amazing. They were so helpful and a time of need. It's nice to have one less stressor in your life. Can't say enough good things about the people here

Michael R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

benjamin t.  |  First Impressions 
Rating:
5.0

Top notch facility in a very nice restored building. Staff and management were terrific! Always attentive to my inquiries. I wish all UHaul facilities were managed and run this smoothly. Thanks Mike and your team!

Pete T.  |  Overall Experience 
Rating:
5.0

The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!

Chanel N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DARLENE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary O.  |  First Impressions 
Rating:
5.0

The staff is great.

CW K.  |  Overall Experience 
Rating:
5.0

Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!

Emily M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard P.  |  Overall Experience 
Rating:
5.0

I was very happy with the storage facility at 3000 Liberty Str. In Pittsburgh PA. That was a great idea to turn that building into a storage facility. It worked out for me and when ever I had a question or a U-Haul Trailer or Truck, this place always came through. Thank you very much for this!

John L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james and Elizabeth M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mark S.  |  First Impressions 
Rating:
5.0

We were very happy with our storage rental experience. The facility is tidy, well-maintained, and easy to navigate. Mike's assistance at the counter was excellent - he was welcoming, friendly, and gave clear & thorough move-in instructions that were simple to follow and quickly led me to our unit. We had several large items to move in (a bed frame and large dresser) and were a little worried about how it would go moving to an upper-level storage unit, but there is a spacious unloading area, free carts and dollies, and a large freight elevator that made moving in a breeze. I highly recommend this location!

B john M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna F.  |  First Impressions 
Rating:
5.0

Customer service is excellent...

SOUMENDRA M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ndubisi E.  |  First Impressions 
Rating:
5.0

Convenient. Excellent service

Craig L.  |  First Impressions 
Rating:
5.0

Mike and the staff do a great job. Del was a huge help

CW K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jodi D.  |  First Impressions 
Rating:
5.0

We needed a storage unit for our son's college dorm items. Drove by and stopped in. Mike took care of us and had us loading up our items in a matter of minuted. Clean, secure facility with friendly staff.

Jerry N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom B.  |  Overall Experience 
Rating:
5.0

I will use this U-haul place again.

Wanda B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony K.  |  First Impressions 
Rating:
4.0

It is a little difficult to swing into the bays when cars are parked directly across from the garage doors. Not sure if something can be done about this.

Anne D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John P.  |  Overall Experience 
Rating:
5.0

Ideal location and size options for my needs. Painless procedures to rent and to move out. The restrooms are super clean and modern.

elaine g.  |  Overall Experience 
Rating:
5.0

Everyone at this location is super friendly. Move in process was clear ,and easy to understand. My thanks to Mike, Del , Craig and all the other employees at this location.

Michael H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LeRoy L.  |  Overall Experience 
Rating:
4.0

The payment system is flawed - unable to pay in advance of due date, misquoted amount due.

Kevon C.  |  Overall Experience 
Rating:
5.0

I used the storage units here for almost five years while on a work assignment and the units are in a great state. The team are exceptional. Always very friendly.

garrett M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamaldeep N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeffrey R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zhiguo H.  |  First Impressions 
Rating:
5.0

Thank you for being so professional! Great customer service and very clean facility and fleet of vehicles!

Christopher C.  |  Overall Experience 
Rating:
5.0

Really easy to use the facility -- 24hr access - staff very helpful

LeRoy L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray B.  |  Overall Experience 
Rating:
5.0

Mike has always helped me no matter what, he is such a excellent person.

ANGEL L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R.  |  First Impressions 
Rating:
5.0

Easy process for both unit and truck rental. Dale was knowledgeably and thorough

Daniel C.  |  First Impressions 
Rating:
5.0

Employees were always kind and very helpful! Management is doing a great job at the Liberty Avenue location. I will always go back for any of my moving needs!

JULIA J.  |  Overall Experience 
Rating:
5.0

Thank you so much for making my first experience with U-Haul the best - I will definitely continue to return to U-Haul for all of my storage and moving needs!

Anameka S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa I.  |  Overall Experience 
Rating:
5.0

Michael, as per usual thank you. We greatly appreciate your assistance these past three years

REGINA R.  |  Overall Experience 
Rating:
5.0

The facility is clean and well-maintained as are the parking areas. Even the landscaping is well cared for. It felt like the guys who run the place really care about it.

Vincent L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kathleen B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George F.  |  Overall Experience 
Rating:
5.0

Customer service was great

Linda T.  |  First Impressions 
Rating:
5.0

Great experience thank you. Felt safe and secure with my daughters belongings in there.

joseph g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joana S.  |  Overall Experience 
Rating:
5.0

Outstanding facility and staff. I have utilized four other storage facilities over the last 15 years and this U-Haul location outshines them all.

David O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George F.  |  First Impressions 
Rating:
5.0

Mike and his crew are exceptional. When you have storage needs look no further. It’s a one stop shop. You can get your truck, storage, moving supplies, and even a site where you can find reliable vetted moving help. They are three big stressors in life, death, loss of job, and moving. This location relieves the moving stress for sure. Thanks again.

moving firm l.  |  Overall Experience 
Rating:
3.0

My unit was too small and the office was closed so I could not get a bigger unit. It was a hassle to try and fit everything in. The unit size looked bigger on the website. The size is misleading.

Naime B.  |  First Impressions 
Rating:
5.0

Del W was very helpful in getting my storage unit arranged and explaining all the features of the self storage units at Uhaul. I would definitely recommend using Uhaul self storage to others in the future.

Mark H.  |  First Impressions 
Rating:
5.0

No problems at all. High security, helpful staff.

Jeanne G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kali K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald W.  |  First Impressions 
Rating:
5.0

Not U-haul’s fault, but I had to share the elevator with multiple people in rapid succession who weren’t wearing face masks. One suggestion would be to police mask use more, and install a vent fan in the elevator, since corona isn’t going away soon.

Randall S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANJITH KUMAR S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joana S.  |  First Impressions 
Rating:
4.0

Very difficult getting to my location because of storage unit selected for me. But other than that, staff was very professional! I would recommend storage facility and I would use the storage facility for future needs.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Behrad Z.  |  Overall Experience 
Rating:
5.0

Clean easy access Would highly recommend

John C.  |  Overall Experience 
Rating:
2.0

My property and furniture was rat infested with rat holes in the couch rat feces all over storage area had to throw most of the stuff away do to rat infestation

OTIS S.  |  Overall Experience 
Rating:
5.0

This is our 1st experience moving Everyone we dealt with "held our hand" thru the entire process from the beginning in February until the actual unloading at the storage facility on June 2 With the delays in closing the house in the middle of the Covid pandemic y'all made it seem SO easy.

Zack M.  |  First Impressions 
Rating:
5.0

Clean facility. Easy to do business with.

Kim K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aditya J.  |  First Impressions 
Rating:
5.0

Uhaul storage worked perfectly while my housing situation was in transition. The facility is convenient, clean, and secure. The staff were excellent.

Kevin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevon C.  |  First Impressions 
Rating:
5.0

Will need another storage unit in the Fall.

LeRoy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent L.  |  First Impressions 
Rating:
5.0

Really nice and helpful attendant. Made the move-in really smooth and convenient.

christine b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janeya H.  |  Overall Experience 
Rating:
5.0

Very nice place

Tammy D.  |  Overall Experience 
Rating:
4.0

Very convenient locations. Thank you.

Lisa W.  |  Overall Experience 
Rating:
5.0

The service was outstanding and my experience with uhaul was great

Sara J.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful even when there was an issue they corrected it immediately!

Vianie H.  |  Overall Experience 
Rating:
5.0

My experience with Uhaul was great. Since I wasn't from the area, I needed a bit more help which I got everytime I called with questions. Thank You

Cindy K.  |  Overall Experience 
Rating:
1.0

The elevator didn’t work the lady accused as I am the one who brake it. They take me to use another limited help

Isaac M.  |  First Impressions 
Rating:
5.0

Recommended!

Claus R.  |  Overall Experience 
Rating:
3.0

My property was damaged and i didn’t take the additional insurance and was only given about 20 percent of my money from UHAUL. My precious photos were destroyed by water and rats

LISA R.  |  Overall Experience 
Rating:
4.0

Fantastic experience. I used my storage unit for 5 years while I traveled nursed. My only complaint is I wish the monthly cost was a little lower. Otherwise, I have zero problems with this facility.

BRETT D.  |  Overall Experience 
Rating:
5.0

I'll be using Uhaul Moving and Storage of Pittsburgh for all of my moving and storage needs from now on.

Jared M.  |  Overall Experience 
Rating:
5.0

helpful with answers to my questions. Smooth set up.

john m.  |  First Impressions 
Rating:
5.0

We had a great experience working with this Uhaul branch. Mike went above and beyond for us and we appreciated working with him so much.

kechia m.  |  Overall Experience 
Rating:
5.0

Your employees are extremely knowledgeable and helpful. This, above anything else is what makes any service top notch! I spoke to Nicki and her daughter- both amazingly kind and pleasant!

Jayne P.  |  Overall Experience 
Rating:
5.0

Everything was great ... the only improvement would be 24 hour access.

david g.  |  Overall Experience 
Rating:
4.0

It was a good experience.

sandra h.  |  First Impressions 
Rating:
4.0

Ok

Gerrit B.  |  Overall Experience 
Rating:
5.0

NA

THUONG N.  |  First Impressions 
Rating:
5.0

Everything has been perfect from beginning to end. Working with Michael and his staff is more than superb. We have been renting on consecutive years, and will continue to do so, until our kids graduat

REGINA R.  |  Overall Experience 
Rating:
5.0

The facility and the people working at it are great especially the manager.

jim w.  |  Overall Experience 
Rating:
2.0

Calling for information is a major hassle. After responding to numerous questions from the "screening voice" we were finally connected. Their phone rang and rang. No one answered. Slow service on a Su

daniel b.  |  Overall Experience 
Rating:
5.0

Everyone was so nice and very helpful.

lisa T.  |  First Impressions 
Rating:
5.0

Very helpful staff.

Robert F.  |  Overall Experience 
Rating:
5.0

Good storage place. Elevators can get crowded, and the wood floor is uneven. But the unit itself was fine.

Justin Turner K.  |  Overall Experience 
Rating:
3.0

Ok

Gerrit B.  |  First Impressions 
Rating:
5.0

Customer service people were very helpful..

SOUMENDRA M.  |  First Impressions 
Rating:
1.0

Drove from New York. When I arrived first thing in the morning, service was rude. Got charged an extra day for returning truck 30min late. One small elevator, not enough carts. Bad!

JONATHAN H.  |  First Impressions 
Rating:
5.0

Y'all are fantastic. Everyone was responsive and very helpful. Give em all raises!

Tylar F.  |  First Impressions 
Rating:
5.0

They were always helpful when I had problems. When I needed extra hours to finish loading or unloading they were accommodating. Excellent and friendly staff.

Christian E.  |  Overall Experience 
Rating:
4.0

Workers were very nice and friendly to help.

Kali K.  |  First Impressions 
Rating:
5.0

The person who assisted me - Justin - was outstanding. Patient in explaining options and going with me to determine the best truck and storage option for our needs. A pleasure to work with.

Robert F.  |  First Impressions 
Rating:
5.0

I would recommend this facility

WILLIAM A.  |  Overall Experience 
Rating:
5.0

Excellent service and facility!

Michael W.  |  First Impressions 
Rating:
4.0

Facility was clean. Employees efficient at time of transaction and responsive to issues with access card.

Kelsey K.  |  First Impressions 
Rating:
5.0

Great service and facilities!!

SHAWN W.  |  Overall Experience 
Rating:
5.0

Excellent service

Michael P.  |  First Impressions 
Rating:
2.0

The storage experience was really unsatisfactory. The storage has only one elevator and we had to swipe the card every single time!! Also, one of the staff was a little rude.

Hessameddin B.  |  First Impressions 
Rating:
2.0

I moved my stuff because I had mice running in my storage bin and mouse droppings on my storage totes, blood was on the floor were a mice had been hit by a weight, they only offered a free month

GLORIA M.  |  Overall Experience 
Rating:
5.0

Mike helped me with my rental and he was great. He answered all of my questions and the rental process was very easy. The facility is clean, easy to access, and secure. I highly recommend it!

Elizabeth T.  |  First Impressions 
Rating:
5.0

pleased

del f.  |  First Impressions 
Rating:
4.0

Nice people. The manager thanked me for being a return customer. Classy. I wil be back again.

jim w.  |  First Impressions 
Rating:
5.0

Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.

Erin K.  |  First Impressions 
Rating:
5.0

Everything was explained and I understood easily. My move experience was great! Thanks!

John L.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Back
To Top