Customer Reviews for U-Haul Moving & Storage of Plymouth

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Plymouth

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Richard T.
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Super fast service. Well marked for return. Staff was excellent.

Candice S.
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Customer did not leave a comment.

Tim D.
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Customer did not leave a comment.

Daniel R.
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Great experience.

Paul V.
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Customer did not leave a comment.

Bruce H.
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Perhaps have someone nearby when equipment is returned so vehicles aren't backed up. Minor issue. The trailer I rented was in good shape with new electrical harness which was reassuring. Thank you.

Andrew L.
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I am disappointed that I was charged a full extra day after arriving 14 minutes past my 24 hour rental. Leaves a bad impression and seeing as this was the first time I have ever rented from this location, it will most likely be the last. I guess you already have all the customers you want.

Roberta D.
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Nothing, this was the best experience I have ever had with U-Haul in all of my 76yrs! This location was amazing! Service was outstanding!

Michael N.
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Customer did not leave a comment.

Diana B.
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Customer did not leave a comment.

Lisa W.
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Customer did not leave a comment.

Patrick B.
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Customer did not leave a comment.

HENRY B.
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Customer did not leave a comment.

Bruce B.
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Customer did not leave a comment.

Gabrielle S.
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Customer did not leave a comment.

Delton W.
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Good

Cynthia P.
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Fred went out of his way to be as nice and helpful with getting the U-Box to me on time and everything went great from start to finish. I would definitely recommend U Haul services to my friends and family. Great customer service.

Jon C.
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Customer did not leave a comment.

Robert P. | First Impressions |
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Customer did not leave a comment.

Robert C.
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Customer did not leave a comment.

Therese S.
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Check in was good but the vehicle I received did not match the paper work. Guy at check in was nice and professional. Guy at check out that came to the vehicle to do paper work was rude and condescending.

Timothy L.
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Thank you the people did a great job

epg media l. | First Impressions |
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Customer did not leave a comment.

James L.
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Customer did not leave a comment.

Joseph B.
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More staff on hand is required. And have your equipment check out before renting it. Lights did not work on the trailer

Delton W.
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Customer did not leave a comment.

Joseph B.
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Convenient area to return a rental. Right off the highway and easy to get right back into the highway

Randall H.
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The rental process was easy, the equipment worked great for our needs, and was very helpful in our move.

Larinda M.
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Customer did not leave a comment.

Bill M. | Overall Experience |
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Outstanding

Darryl W. | Online Move In |
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Customer did not leave a comment.

Evans N.
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The personnel was very nice and respectful .He treated with love and respect

John F.
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Nothing. Everything was spot on. Really a very pleasant experience.

Lee N.
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Customer did not leave a comment.

Andre S. | Overall Experience |
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Customer did not leave a comment.

Brock G.
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I LOVE 💘 KAYLEE. You can tell her I said it. The crew here always treats me wonderfully. I have medical issues that limit me and they always make accommodations and help me. This store deserves bonuses for the employees.

Richard B.
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Customer did not leave a comment.

Henry C.
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Customer did not leave a comment.

alex B.
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Customer did not leave a comment.

James H.
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Customer did not leave a comment.

Eric L.
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Only 2 of 3 people onsite followed covid protocol. The person checking out my wife and I was fast however when my wife asked why he wasn't wearing a mask, he answered "it's overrated". No postage on location for masks required inside. No sanitizing station easily viewable for processing vehicles. The inside compartments of vehicle had items from previous customer. Government mandate states everyone indoors must wear mask. As customers we have to follow this whether we agree with it or not. What makes this employee above the law?

Eric B.
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Truck was great, but smelled like smoke. Fred was great and gave me a discount for the smoke smell.

David L.
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Customer did not leave a comment.

Derek E.
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Customer did not leave a comment.

Kedren P.
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Customer did not leave a comment.

Chad L.
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Upon entering the store it is clear where to go and was very clean. The individual that assisted us was very patient and kind; he represented your location with professionalism.

Grant G.
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Customer did not leave a comment.

Justin Y.
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Customer did not leave a comment.

melissa m. | First Impressions |
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Customer rep gave great service!!! Very pleased with location and ease of access!!

Rajat C.
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I'm very upset with the behavior of your staff at this location. Your agent did not explain to us the contract. We were charged $20, since we dropped the truck off at night and did not check-in online. When we called the customer service, your agent at the call center said that this was explained to us. But when we were picking up the truck your agent never said that. In fact the call center rep said that I was lying and that I was trying to get away with $20. I am very up set with your service. In future I'll try to rent from Budget or Penske or other renters. It's time to try another company. So Long Raj

Maria R. | Online Move In |
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Customer did not leave a comment.

Alfred H.
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Customer did not leave a comment.

richard H.
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Customer did not leave a comment.

CINDY K. | First Impressions |
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Not only would I recommend the location, I have to many people!!!

Andres D.
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I had rented some items and my Uhaul was empty. There were not many workers at the location so I had to request the items to them. I don't have an issue with this, but since the whole process is so automated with the cellphone and you need to verify items, take pictures, check mileage, etc and it gets a bit overwhelming, then UHaul should also make sure that all the items that the client requested are inside. That would be something that probably can improve the experience.

Douglas P.
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Customer did not leave a comment.

Mahrad S.
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I didn't ask for furniture dolly and I am being charged. I have already talked to 3 person to void the charge but the problem is still existed!!!

Stephen M.
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Customer did not leave a comment.

Robert W.
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Suspension on vehicle was horrible. Needs to be fixed.

Jessica S. | Overall Experience |
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Customer did not leave a comment.

Trina W.
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Put up signs where you want people to park equipment. It would be a better option than treating people rudely when they don't park where you want them to. The supervisor was a complete jerk to me. Even my head in the stars sever year old granddaughter asked why he was a jerk to us. The rest of the staff was helpful.

Bobbie Jo L.
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Customer did not leave a comment.

Alexander W.
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Customer did not leave a comment.

JOSE V.
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Customer did not leave a comment.

Craig J.
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They were very friendly and super easy to work with. We've been debating on whether to buy a trailer, but thinking will just continue to rent. It was such an easy process!

Mark P.
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Customer did not leave a comment.

Catherine S.
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Customer did not leave a comment.

curt L.
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Unbeknownst to me the running lights did not work. I was stopped by the highway patrol and given a warning ticket. I called to drop off the trailer which they would for $325 which was outrageous. All uhaul would say is you are responsible for the trailer once you leave the lot.

teresa C.
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Excellent service! The staff are extremely hard working, polite and knowledgeable.

Bethany V.
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I felt Nickel and dimed in the final bill. It ended up being almost double what I expected to pay.

Staceyann K.
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Stop over charging for fuel.

William J.
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Excellent customer service

Thomas H.
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Customer did not leave a comment.

Mark H.
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Customer did not leave a comment.

Nicole G.
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Customer did not leave a comment.

ABDIFATAH A.
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The workers were friendly The drop off and paper less @ the same time I like it Thank you

David T.
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Nothing, perfect

Steven J.
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Customer did not leave a comment.

Chapelle H.
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I was not greeted. Two employees sat for about 3-5 minutes in there conversation as I waited. The female employee finally decided to ask me if she can help me. The uhaul I had reserved wasn't available, I was upgraded to a 10' truck. I felt it was very unprofessional and should've been accommodated for the mishap.

Nicolas C.
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Don't double charge my card for a wrong amount three days after the return date and price that was quoted was different I am so pissed and will not be renting from this location again

Kevin P.
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I've rented from the Plymouth location before and received good service but this time I was charged a “convenience fee” when I did what I thought was a favor to uhaul by returning the rental early and not taking the time of personnel during working hours to return it. But uhaul has apparently decided to gouge its customers by charging a $20 convenience fee which was effectively a 50% penalty on my rental. I certainly wouldn't have done the favor of an early return if I had known you would penalize me with your unfair fee. I've rented multiple times and NEVER been charged such a penalty for returning my rentals early. Your convenience fee is simply a convenient way for you to extract an unfair penalty from good customers doing you a favor. Very shoddy business practice.

Pamela B.
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The gentleman who checked me in was professional, efficient and helpful.

Jeffrey V.
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Friendly staff provided excellent and fast service! A great team at Uhaul. Overall experience was outstanding!

Gerrit R.
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Customer did not leave a comment.

Daniel A. | Overall Experience |
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I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.

kelby B.
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Customer did not leave a comment.

Gaurav K.
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Customer did not leave a comment.

MICHAEL F. | Overall Experience |
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Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-Haul

Theresa A. | First Impressions |
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Customer did not leave a comment.

Karl K.
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call and i will explain. first guy thought i wanted to pay over $300 for moving blankets and didn't think he should clarify why i was being charged that much..next guy told me that in-town rentals were different than my previous 1 way rental and the blankets were "per day".

Andrew H.
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A representative from the Plymouth location called me 20 minutes before my reservation time for a 26 foot truck, stating that it had not been returned by the previous customer, but there was a truck this size available in Blaine so we should go there instead to get our truck. When we arrived in Blaine, the general manager had no idea why they would have set us there because they did not have a truck available either, but online, it looked like a 26 foot truck was not available in Plymouth, as the customer must have returned it. So we drove over an hour out of our way for nothing. They didn't apologize when we got there. Rude and unprofessional service.

Monique H.
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Nice pick up and quick

TOMI S.
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Customer did not leave a comment.

Sathish T.
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Had some issues either hand brake. Couldn't able to move from there. They are not checking before remtal

Barbara S. | First Impressions |
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This is a wxcellent facility and the customer service at this location is outstanding.

Chrystel P. | Overall Experience |
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I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my space

Martin M.
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Truck was older but well maintained and clean. Online reservation and website were easy to navigate. Painless drop off experience!

John L.
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Customer did not leave a comment.

Natasha T. | Overall Experience |
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Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.

James H.
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Customer did not leave a comment.

Matthew F.
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Customer did not leave a comment.

Mark C.
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N/A

ROB H. | Overall Experience |
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We appreciate the space that was available to us from uhaul. Thank you

Omar A.
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I was on hold for twenty minutes and the system dropped me. I called back and the lady who was helping me stopped talking. I hung up and applied online. The truck engine appeared to need work, it did not respond like the truck I had just a week before.

Natalie R.
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The personnel at Plymouth charged us for 31 miles over the 6,286 miles.($13.33) This does not honor you internet ad or our need to drive to Custer. Plus we picked up the truck with 5/8 of a tank of gas and returned it 2 days early with over 3/4 of a tank so you got several gallons of gas for free. We shouldn't have to pay $13.33 more!

Jean R. | Overall Experience |
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Customer did not leave a comment.

Russell M.
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Customer did not leave a comment.

Brian L.
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Parking lot is too congested Price of rental wasn't clear on booking phone call

George H.
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Customer did not leave a comment.

Alison S.
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Customer did not leave a comment.

Joel H.
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Very satisfied

David W.
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Team at this location excellent. Handled a weather driven re-schedule seamlessly online in about 5 minutes. Equipment worked well. Price competitive. Will use this team and location again. Already recommened them to folks who helped on the project we needed the equpment for. Keep up the good work!

Dean A.
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Can't think of anything that would need improvement. Pick up and drop off went smoothly.

Frank R.
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I am being charged $588 dollars for damages I didn't make. . I did not cause these damages. I was asked to do a walk around and unfortunately, I walked around the base of the vehicle and didn't look up to see the damage. I was shown a picture afterward that the representative at the destination said showed no damage. Even if it was taken the day I rented the truck, I don't know, but I did not cause the damage. I would have known if I hit something and I don't even know how that kind of damage could be caused. Yes, I should have looked up all over the vehicle but didn't. Please trust my sincere concerns about this and remove this charge. Frank Roush

Bruce B.
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Excellent service! Trailer was practically new, ready to go, and paperwork went quickly. Will recommend this group to all I meet. Thanks.

Russell N.
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It was positive that this location has sufficient staff for customers to allow a quick transactions. This had not always been the case.

Margie P.
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Customer did not leave a comment.

Michael N. | First Impressions |
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Customer did not leave a comment.

Ernest D. | Overall Experience |
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Customer did not leave a comment.

Chrystel P. | First Impressions |
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I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.

Dillon L. | Overall Experience |
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Customer did not leave a comment.

Carol F. | Overall Experience |
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Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank you

Antony V. | Overall Experience |
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Customer did not leave a comment.

Tom F. | First Impressions |
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Customer did not leave a comment.

Dan O. | Overall Experience |
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One of the best experiences I’ve had dealing with a business ever.

Julianne G. | First Impressions |
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Staff member went out of her way to help me. Very pleased! Thank you

Yusef B. | Overall Experience |
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Customer did not leave a comment.

Ivette R. | Overall Experience |
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Thanks for the all

Traci W. | Overall Experience |
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The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.

chris k. | Overall Experience |
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Customer did not leave a comment.

mary c. | Overall Experience |
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Customer did not leave a comment.

Karen O. | Online Move In |
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Customer did not leave a comment.

Gary W. | First Impressions |
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Customer did not leave a comment.

Gina T. | First Impressions |
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Customer did not leave a comment.

Adam H. | Overall Experience |
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The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.

Yusef B. | First Impressions |
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Customer did not leave a comment.

KIMBERLY F. | Overall Experience |
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Five years of great service!

Tim L. | First Impressions |
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Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.

Debra L. | Overall Experience |
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Customer did not leave a comment.

MARY M. | First Impressions |
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Customer did not leave a comment.

Gregory B. | Overall Experience |
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Customer did not leave a comment.

Carmen S. | Overall Experience |
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I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!

Lauren K. | First Impressions |
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Customer did not leave a comment.

nicholas t. | Overall Experience |
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Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.

Michael W. | Overall Experience |
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Customer did not leave a comment.

jasmine l. | First Impressions |
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Customer did not leave a comment.

Jayme N. | First Impressions |
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The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.

Donald M. | Overall Experience |
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Great experience with van and storage room rentals.

Maamoun A. | Overall Experience |
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Clean storage Very helpful and professional staff

BARBARA W. | Overall Experience |
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Customer did not leave a comment.

Tina S. | Overall Experience |
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Customer did not leave a comment.

michael S. | Overall Experience |
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Customer did not leave a comment.

Michael S. | Overall Experience |
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Service was great and very helpful, would highly recommend

Mary P. | Overall Experience |
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This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!

Moon H. | Overall Experience |
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ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.

Teresa H. | First Impressions |
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Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!

Dennis J. | Overall Experience |
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I would highly recommend this facility

Seth L. | Overall Experience |
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Overall a smooth experience!

nicholas t. | First Impressions |
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Andre and Andi were both super nice!!

JOHN N. | Overall Experience |
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The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.

Jacob P. | Overall Experience |
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Customer did not leave a comment.

Mark L. | Overall Experience |
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Customer did not leave a comment.

Amy S. | Overall Experience |
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Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!

RaShawn P. | Overall Experience |
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Customer did not leave a comment.

Christine M. | Overall Experience |
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Excellent service, fast and easy. I will definitely use again.

Krista P. | First Impressions |
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From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.

Venys B. | Overall Experience |
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Good Location

marta j. | Overall Experience |
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Staff was helpful and courteous- thanks!

Craig K. | Overall Experience |
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The guys were great this is the second time I’ve rented space

Katherine K. | Overall Experience |
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Extremely convenient and easy to use.

cynthia c. | First Impressions |
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Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!

ORVIE B. | First Impressions |
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The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!

mark r. | Overall Experience |
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Great facility

Laroy L. | Overall Experience |
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Excellent experience

Dale W. | Overall Experience |
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Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.

Mark B. | Overall Experience |
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Very nice facility and competent staff.

John C. | Overall Experience |
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Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!

amry r. | Overall Experience |
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The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!

Kay s. | Overall Experience |
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I would recommend this location

Matthew P. | First Impressions |
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The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!

bj S. | First Impressions |
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Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.

Jan W. | Overall Experience |
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was great facility and staff was very helpful great experience and will use this facility again. thanks

James J. | Overall Experience |
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Great facility.

tim h. | Overall Experience |
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Good

Pamela L. | Overall Experience |
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Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.

JEFF B. | Overall Experience |
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I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.

LISA L. | First Impressions |
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I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.

Cynthia S. | Overall Experience |
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It was great and easy access

Andrew C. | First Impressions |
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Great service and friendly staff

Joanne B. | Overall Experience |
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The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.

Patti ann c. | Overall Experience |
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Clean and well run facility!

markell p. | Overall Experience |
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The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service

Paul m. | Overall Experience |
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Great facility, thank you for keeping it clean and easy to use!

PAUL B. | First Impressions |
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excellent service

DonLoy F. | First Impressions |
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good service but a long wait. Need more help to handle everyone!

Rakesh N. | First Impressions |
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EXCELLENT service. Keep it up

Brett S. | Overall Experience |
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The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.

Sylvie S. | Overall Experience |
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Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊

Bryan M. | Overall Experience |
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Loved the A?C!

EDWARD P. | Overall Experience |
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I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.

Kimberly L. | First Impressions |
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The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.

Annette W. | Overall Experience |
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Excellent

Welde D. | Overall Experience |
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This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.

Leif H. | First Impressions |
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Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!

marta j. | First Impressions |
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Employees were very helpful and friendly! Facility was clean and secure.

Robert K. | Overall Experience |
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A+

Jan K. | First Impressions |
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Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.

Chi N. | Overall Experience |
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Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.

Katie K. | Overall Experience |
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I did not like the rat poison in the unit.

Stephen M. | First Impressions |
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Friendly staff. Hardworking and helpful

DALE E. | Overall Experience |
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ALWAYS HAPPY WITH COMPANY

Chi N. | First Impressions |
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Very helpful and friendly staff. The storage units are clean and seems very safe and secure.

Susannah M. | Overall Experience |
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Thanks U-Haul for securing my things,I do appreciate. Everything was well intact

Sarah T. | Overall Experience |
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DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY

Kim B. | Overall Experience |
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Exceptional and friendly service

Arcenia M. | Overall Experience |
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I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.

GRACE W. | Overall Experience |
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Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.

KEN D. | Overall Experience |
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iii

emily s. | First Impressions |
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Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.

Howard T. | First Impressions |
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Went very well.

Kathleen D. | First Impressions |
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Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.

WILLIAM D. | Overall Experience |
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m

Randy M. | First Impressions |
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Pretty good.

Paul m. | First Impressions |
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Excellent experience. Very helpful, clean truck and storage unit, friendly employees.

Ronald G. | First Impressions |
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Nice units at a fair price.

KEN D. | First Impressions |
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The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!

bonteaus s. | Overall Experience |
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Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything

Boris B. | First Impressions |
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Every one I worked with was great. They explained everything thoroughly.

donald g. | Overall Experience |
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This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best

nadine w. | Overall Experience |
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I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating

markell p. | First Impressions |
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The guys were great, good with detail and were professional.

TIMOTHY M. | Overall Experience |
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OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho

Julie N. | Overall Experience |
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Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!

Celeste L. | First Impressions |
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Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!

BETH L. | Overall Experience |
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AMAZING Staff and Management!!! 👍

Maamoun A. | First Impressions |
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Clean

PATRICIA A H. | First Impressions |
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Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!

Donna D. | Overall Experience |
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Good experience

Carole F. | Overall Experience |
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We were impressed with the cleanliness, the staff and maintenance of the facility.

Machelle N. | First Impressions |
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Very friendly and helpful staff.

Fred S. | Overall Experience |
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Very professional group. Would highly recommend to anyone in need of moving and storage assistance.

Mike S. | Overall Experience |
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...

fair and square r. | Overall Experience |
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The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling

MARJORIE E. | Overall Experience |
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This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!

Dianne A. | Overall Experience |
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We appreciated our unit location and convenience.

ken s. | Overall Experience |
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No complaints at all

Kristen S. | Overall Experience |
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Thank you.

charlette w. | Overall Experience |
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Thank you.

ashlee f. | Overall Experience |
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Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.

Tammy S. | Reservation |
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The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.

Carole F. | Reservation |
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We got very good service. Also liked the facility. It was clean, well lit and felt very secure.

Bob G. | Overall Experience |
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Good staff and secure facility

Amanda A. | Overall Experience |
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Everyone was very friendly and super helpful.

juillame d. | Overall Experience |
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Staff was friendly and very helpful

Molly B. | Overall Experience |
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Very clean convenient and all of the staff were helpful and courteous

Lori H. | Overall Experience |
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I thank you and would Recommend up storage to everyone and hall trucks

Margaret V. | Overall Experience |
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The staff was always very helpful and accommodating! Thank you!

Kreg L. | Reservation |
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Nice knowagable Staff. Clean facility and grounds. Very Secure.

CATHERINE B. | Overall Experience |
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Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.

Mats R. | Overall Experience |
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ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.

MIKE A. | Overall Experience |
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This is the best mini-storage experience I have ever had!

Maureen M. | Overall Experience |
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The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.

IDALIA G. | Overall Experience |
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thank you

STEPHANIE K. | Overall Experience |
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Great service. Will come back if I have storage needs in future

Pam B. | Overall Experience |
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Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!

Gail M. | Overall Experience |
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Great facility from the manager to front line staff! I would rent there again if needed.

Gary C. | Overall Experience |
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Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.

Bruce H. | Overall Experience |
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Your storage facility was A+ in every way.

DeJuan D. | Overall Experience |
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Staff was really friendly and pretty knowledgeable.

MIRIAM W. | Overall Experience |
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Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!

At T. | Reservation |
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Nice

Linda M. | Overall Experience |
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Only had a couple issues. But was fixed right away. Great staff. Very helpful.

Sophia F. | Overall Experience |
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Super understanding staff really amazing people.

Dale W. | Reservation |
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Every person I spoke with in Plymouth was very pleasant and helpful.

rodey s. | Reservation |
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Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.

Kayleen H. | Overall Experience |
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The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.

KEVIN K. | Reservation |
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Very pushy salesperson

Nicolle B. | Overall Experience |
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The staff wasn't very competent. Call had to be made to rectify several situations.

PUSHPA W. | Overall Experience |
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Happy with the storage.

ANTHONY S. | Overall Experience |
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.

Guy m. | Overall Experience |
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The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.

Matthew K. | Overall Experience |
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Staff went above and beyond to answer questions and make sure the move went smoothly

adam b. | Overall Experience |
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U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out

MONICA P. | Overall Experience |
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This is the only Storage Location I use no matter where I am moving too!

PAT M. | Overall Experience |
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Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.

Jamey R. | Overall Experience |
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There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.

Diane H. | Overall Experience |
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Wonderful

Susan D. | Overall Experience |
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Never a problem. Very clean and employees were always very helpful. Thank you.

lisa a. | Overall Experience |
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Great

Shannon W. | Overall Experience |
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The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!

David J. | Overall Experience |
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An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10

Eveline R. | Overall Experience |
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Very Friendly and helpfull staff everytime I went in for supplies or reservations.

Stephanie L. | Overall Experience |
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Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned

No reviews have been submitted for this location.

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