Everything went off without a hitch!ðŸ˜ƒKenneth K.
U-Haul Moving & Storage of Plymouth
Plymouth, MN 55441
(Located at Hwy 169 and 13th Ave South)
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young gentleman that checking me in went above and beyond to help out. I was in a hurry with a family issue and he checked me in 10 before opening and didn't have to. So nice and helpful.Jeff J.
Wouldn't improve a single thing. Fantastic service. Also rented a storage unit there and that worked out great as wellNicholas E.
There was slight paint damaged on the top but my driver took pictures of it and all sides of the truck. The rear backup light on the passenger's side was out. Other than that, I found my experience great. The staff was especially helpful, professional and courteous. I may need your service again in the near future when I locate to my new residence. I look forward to returning. I will certainly recommend you to friends and family. Thank you :)ANITA C.
I had an excellent experience with U-Haul. When I was packing up my belongings and I was short a couple of U-Boxes they were prompt in getting me more. They were always willing to help accommodate as moving can be so stressful anyway. The things that could be improved upon are that they have U-Boxes that are 2x the size that they are and a way to track where your boxes are in the delivery process...especially to another state. Great experience!Debra S. | First Impressions
Parking lot was sheer ice, no salting done and I fell hurting my knees and one wrist. Truck was nicely warmed and staff courteous during transaction.Jessamine B.
The entire rental process is very easy and the staff is very friendly and efficient.Carter R.
Customer did not leave a comment.Joshua V.
Customer did not leave a comment.KENNETH H.
Customer did not leave a comment.Katie H.
Customer did not leave a comment.Guy S.
Customer did not leave a comment.JanetMaris G.
Customer did not leave a comment.Jay B.
Fast service.JAMES W.
Customer did not leave a comment.Brock G.
Customer service was excellent! The truck was dirty both in the cab and in the truck. Also I found out the hard way that when you put the truck in park it's really not in park. It's in reverse, you have to really push the handle hard I to park. I thought I was in park, the indication said park but it wasn't, it was in reverse and started to move backwards. I paid all that money and the truck has issues!!!! I would recommend the location for the customer service but not for the cleanliness of the trucks.Ronald J.
Customer did not leave a comment.dominic D.
Customer did not leave a comment.Kelly J.
Customer did not leave a comment.LAURIE I. | Overall Experience
The only thing - the truck was freezing when I got in - you should have started it to warm it up. Thanks.Sherri J.
The experience using the Custer Service Center through the Uhaul app was terrible with the service rep having me drive all over Wisconsin and Minnesota to pick up a truck and trailer. Eventually, I called the Plymouth location directly and they straightened out the mess.Dana S.
Customer did not leave a comment.Emily H.
Customer did not leave a comment.Randy L.
Check in was good and the person i talked to ws friendly. The pickup itself was dirty on the outside and i couldn't see out the side windows. Otherwise it worked fine.Lori C.
Great customer servicesKeshawn S.
Customer did not leave a comment.Douglas O.
Nothing! Nice, friendly, helpful manager and staff! these guys are awesome! A great experience! A+++++Brenden M.
Customer did not leave a comment.PAUL E.
Customer did not leave a comment.Brock G.
Customer did not leave a comment.michelle J.
Customer did not leave a comment.JAY C.
Customer did not leave a comment.Cecilia M.
Customer did not leave a comment.Jeffrey K.
The step to the back of uhaul gets very slippery when it's snowy, it's not slip resistant at all, people can easily fall off the step. the floor of the back of the uhaul needs to be more slip resistant as well for winter.NANCY S.
Customer did not leave a comment.Adam N.
Customer did not leave a comment.JON R. | Overall Experience
Customer did not leave a comment.Brock G.
Customer did not leave a comment.Andy B.
Customer did not leave a comment.Richard B.
Wipers were old...barely worked. The inside was a little dirty.KAREN R.
We received excellent service by knowledgeable staff.Pauline S.
The whole experience was very quick and easy. I do not know what could have made it better - it was truly painless and quick!Michael R.
Nothing everything this excellentHollynd S.
Customer did not leave a comment.David M.
Nothing. Great job here by all.Brock G.
Customer did not leave a comment.Scott H.
Customer did not leave a comment.Michael O.
Customer did not leave a comment.James H.
Customer did not leave a comment.Vinh T.
Customer did not leave a comment.Tony F.
Customer did not leave a comment.Pauline P.
Customer did not leave a comment.Eileen M.
Customer did not leave a comment.Ronald S.
Very clean storage facility, easy to access but very secureTAYLOR S.
Customer did not leave a comment.Steven W.
Very quick checkout time. It helped that I did the online pre-check in.Nathan H.
Customer did not leave a comment.TERRENCE P.
Customer did not leave a comment.Alfredo M.
Customer did not leave a comment.Jonathan L.
Reserved online, 5 minute pickup. Used then 5 minute drop off, everything went perfectThomas Z.
Customer service was terrible and I was overcharged for the rentalcorretta M.
Customer did not leave a comment.Benino R.
Nothing - it was easy. Thanks!Christine M.
Customer did not leave a comment.Mark F.
Customer did not leave a comment.Craig S.
Great customer service. Everything was set up and on time. Will definitely use again.Tanner H.
Customer did not leave a comment.Gricelda B.
Good experience, but a little high priced compared to the competition now days.Michael B. | Overall Experience
Customer did not leave a comment.Christopher Q.
The person (Patricia) who booked the rental space over the phone with me) was amazing! And Kevin at the facility went above and beyond to help me. Really amazing help and professionalism. I will highly recommend the company to anyone.Patricia R. | First Impressions
Customer did not leave a comment.evan P.
Make more car trailers available overall. For a short notice reservation it was very hit or miss if one could be rented.Michael J.
I made several visits to this location to ask questions about my upcoming move. All of the staff were friendly, and extremely helpful and accommodating. I would make the trip to this specific location for future truck rentals.carrie M.
The lady who took back my rental was brusk and rude. After making me wait and fill out paperwork to get it in the first place, her insistence on rushing was not taken well.Benjamin C.
Customer did not leave a comment.Deseray D.
Customer did not leave a comment.Carol H. | Overall Experience
Customer did not leave a comment.Ronald Z.
No complaints!!!Erick S.
Entry process was unclearJames J. | Online Move In
Customer did not leave a comment.robert h. | First Impressions
Customer did not leave a comment.David P.
Experience could not have reasonably been better. Recommended.Peter S. | Overall Experience
Customer did not leave a comment.James H.
Customer did not leave a comment.Alex R.
The entire process was smooth. Nothing could have made it better.Stephen W.
Customer did not leave a comment.Dennys B.
Customer did not leave a comment.Jamey R.
Customer did not leave a comment.Christine N.
Customer did not leave a comment.Charles V.
Customer did not leave a comment.David M.
When I received my truck the miles was completely different, I asked for help to walk around the truck and ask question and no help with that. I didn't leave uhaul until a 45 minutes waiting after being helped so I left and my nephew helped me thankfully.Thomas J.
Best Uhaul I've ever been to.Pamela S.
Customer did not leave a comment.Scott K. | First Impressions
Customer did not leave a comment.Tyler M.
Customer did not leave a comment.John V.
The guy who checked me in and the different guy who checked me out, were awesome! Super efficient, nice, explained everything. Great customer service.Eric R.
Excellent service! Very helpful!Leigh S.
Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.Kirin D. | First Impressions
Ethan was great. Quick check in and hookup; promptly greeted and taken care of upon return.Kim K.
Customer did not leave a comment.Matthew H.
Customer did not leave a comment.Craig N.
Customer did not leave a comment.Samantha G. | Overall Experience
Good experienceJeffrey W.
Customer did not leave a comment.Phillip P.
Customer did not leave a comment.Leesa A.
Customer did not leave a comment.Tracy P.
Customer did not leave a comment.George Y.
So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.Susan P. | First Impressions
Customer did not leave a comment.Rick S.
Customer did not leave a comment.Jeffrey C.
I did the 24/7 pick up, the truck was not I. The parking lot, thank goodness the location was open. They truck overall was clean but there was an empty soda can under the seat and used napkins in the passenger side door I had to throw out.Laura M.
The installation of the tow to the truck took much longer than expected because of the battery in the truck needing to be repaired, don't know the exact specifics, but that was the situation regardless. Then when I arrived in Texas and went to unload the car off the tow, I found that the car had been pulled too far forward on the tow and was pulling my front right bumper off as it was being unloaded. This problem was noted at the store I returned the tow to. And I need to have this issue resolved.monica D.
Suspension on rented truck was in poor shape.Daniel J.
Customer did not leave a comment.Robert P. | First Impressions
Customer did not leave a comment.epg media l. | First Impressions
OutstandingBill M. | Overall Experience
Customer did not leave a comment.Darryl W. | Online Move In
Customer did not leave a comment.Andre S. | Overall Experience
Customer rep gave great service!!! Very pleased with location and ease of access!!melissa m. | First Impressions
Customer did not leave a comment.Maria R. | Online Move In
Not only would I recommend the location, I have to many people!!!CINDY K. | First Impressions
Customer did not leave a comment.Jessica S. | Overall Experience
I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.Daniel A. | Overall Experience
Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-HaulMICHAEL F. | Overall Experience
Customer did not leave a comment.Theresa A. | First Impressions
This is a wxcellent facility and the customer service at this location is outstanding.Barbara S. | First Impressions
I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my spaceChrystel P. | Overall Experience
Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.Natasha T. | Overall Experience
We appreciate the space that was available to us from uhaul. Thank youROB H. | Overall Experience
Customer did not leave a comment.Jean R. | Overall Experience
Customer did not leave a comment.Michael N. | First Impressions
Customer did not leave a comment.Ernest D. | Overall Experience
I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.Chrystel P. | First Impressions
Customer did not leave a comment.Dillon L. | Overall Experience
Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank youCarol F. | Overall Experience
Customer did not leave a comment.Antony V. | Overall Experience
Customer did not leave a comment.Tom F. | First Impressions
One of the best experiences I’ve had dealing with a business ever.Dan O. | Overall Experience
Staff member went out of her way to help me. Very pleased! Thank youJulianne G. | First Impressions
Customer did not leave a comment.Yusef B. | Overall Experience
Thanks for the allIvette R. | Overall Experience
The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.Traci W. | Overall Experience
Customer did not leave a comment.chris k. | Overall Experience
Customer did not leave a comment.mary c. | Overall Experience
Customer did not leave a comment.Karen O. | Online Move In
Customer did not leave a comment.Gary W. | First Impressions
Customer did not leave a comment.Gina T. | First Impressions
The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.Adam H. | Overall Experience
Customer did not leave a comment.Yusef B. | First Impressions
Five years of great service!KIMBERLY F. | Overall Experience
Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.Tim L. | First Impressions
Customer did not leave a comment.Debra L. | Overall Experience
Customer did not leave a comment.MARY M. | First Impressions
Customer did not leave a comment.Gregory B. | Overall Experience
I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!Carmen S. | Overall Experience
Customer did not leave a comment.Lauren K. | First Impressions
Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.nicholas t. | Overall Experience
Customer did not leave a comment.Michael W. | Overall Experience
Customer did not leave a comment.jasmine l. | First Impressions
The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.Jayme N. | First Impressions
Great experience with van and storage room rentals.Donald M. | Overall Experience
Clean storage Very helpful and professional staffMaamoun A. | Overall Experience
Customer did not leave a comment.BARBARA W. | Overall Experience
Customer did not leave a comment.Tina S. | Overall Experience
Customer did not leave a comment.michael S. | Overall Experience
Service was great and very helpful, would highly recommendMichael S. | Overall Experience
This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!Mary P. | Overall Experience
ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.Moon H. | Overall Experience
Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!Teresa H. | First Impressions
I would highly recommend this facilityDennis J. | Overall Experience
Overall a smooth experience!Seth L. | Overall Experience
Andre and Andi were both super nice!!nicholas t. | First Impressions
The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.JOHN N. | Overall Experience
Customer did not leave a comment.Jacob P. | Overall Experience
Customer did not leave a comment.Mark L. | Overall Experience
Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!Amy S. | Overall Experience
Customer did not leave a comment.RaShawn P. | Overall Experience
Excellent service, fast and easy. I will definitely use again.Christine M. | Overall Experience
From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.Krista P. | First Impressions
Good LocationVenys B. | Overall Experience
Staff was helpful and courteous- thanks!marta j. | Overall Experience
The guys were great this is the second time I’ve rented spaceCraig K. | Overall Experience
Extremely convenient and easy to use.Katherine K. | Overall Experience
Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!cynthia c. | First Impressions
The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!ORVIE B. | First Impressions
Great facilitymark r. | Overall Experience
Excellent experienceLaroy L. | Overall Experience
Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.Dale W. | Overall Experience
Very nice facility and competent staff.Mark B. | Overall Experience
Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!John C. | Overall Experience
The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!amry r. | Overall Experience
I would recommend this locationKay s. | Overall Experience
The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!Matthew P. | First Impressions
Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.bj S. | First Impressions
was great facility and staff was very helpful great experience and will use this facility again. thanksJan W. | Overall Experience
Great facility.James J. | Overall Experience
Goodtim h. | Overall Experience
Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.Pamela L. | Overall Experience
I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.JEFF B. | Overall Experience
I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.LISA L. | First Impressions
It was great and easy accessCynthia S. | Overall Experience
Great service and friendly staffAndrew C. | First Impressions
The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.Joanne B. | Overall Experience
Clean and well run facility!Patti ann c. | Overall Experience
The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer servicemarkell p. | Overall Experience
Great facility, thank you for keeping it clean and easy to use!Paul m. | Overall Experience
excellent servicePAUL B. | First Impressions
good service but a long wait. Need more help to handle everyone!DonLoy F. | First Impressions
EXCELLENT service. Keep it upRakesh N. | First Impressions
The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.Brett S. | Overall Experience
Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊Sylvie S. | Overall Experience
Loved the A?C!Bryan M. | Overall Experience
I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.EDWARD P. | Overall Experience
The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.Kimberly L. | First Impressions
ExcellentAnnette W. | Overall Experience
This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.Welde D. | Overall Experience
Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!Leif H. | First Impressions
Employees were very helpful and friendly! Facility was clean and secure.marta j. | First Impressions
A+Robert K. | Overall Experience
Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.Jan K. | First Impressions
Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.Chi N. | Overall Experience
I did not like the rat poison in the unit.Katie K. | Overall Experience
Friendly staff. Hardworking and helpfulStephen M. | First Impressions
ALWAYS HAPPY WITH COMPANYDALE E. | Overall Experience
Very helpful and friendly staff. The storage units are clean and seems very safe and secure.Chi N. | First Impressions
Thanks U-Haul for securing my things,I do appreciate. Everything was well intactSusannah M. | Overall Experience
DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAYSarah T. | Overall Experience
Exceptional and friendly serviceKim B. | Overall Experience
I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.Arcenia M. | Overall Experience
Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.GRACE W. | Overall Experience
iiiKEN D. | Overall Experience
Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.emily s. | First Impressions
Went very well.Howard T. | First Impressions
Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.Kathleen D. | First Impressions
mWILLIAM D. | Overall Experience
Pretty good.Randy M. | First Impressions
Excellent experience. Very helpful, clean truck and storage unit, friendly employees.Paul m. | First Impressions
Nice units at a fair price.Ronald G. | First Impressions
The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!KEN D. | First Impressions
Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everythingbonteaus s. | Overall Experience
Every one I worked with was great. They explained everything thoroughly.Boris B. | First Impressions
This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the bestdonald g. | Overall Experience
I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodatingnadine w. | Overall Experience
The guys were great, good with detail and were professional.markell p. | First Impressions
OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, thoTIMOTHY M. | Overall Experience
Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!Julie N. | Overall Experience
Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!Celeste L. | First Impressions
AMAZING Staff and Management!!! 👍BETH L. | Overall Experience
CleanMaamoun A. | First Impressions
Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!PATRICIA A H. | First Impressions
Good experienceDonna D. | Overall Experience
We were impressed with the cleanliness, the staff and maintenance of the facility.Carole F. | Overall Experience
Very friendly and helpful staff.Machelle N. | First Impressions
Very professional group. Would highly recommend to anyone in need of moving and storage assistance.Fred S. | Overall Experience
...Mike S. | Overall Experience
The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodelingfair and square r. | Overall Experience
This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!MARJORIE E. | Overall Experience
We appreciated our unit location and convenience.Dianne A. | Overall Experience
No complaints at allken s. | Overall Experience
Thank you.Kristen S. | Overall Experience
Thank you.charlette w. | Overall Experience
Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.ashlee f. | Overall Experience
The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.Tammy S. | Reservation
We got very good service. Also liked the facility. It was clean, well lit and felt very secure.Carole F. | Reservation
Good staff and secure facilityBob G. | Overall Experience
Everyone was very friendly and super helpful.Amanda A. | Overall Experience
Staff was friendly and very helpfuljuillame d. | Overall Experience
Very clean convenient and all of the staff were helpful and courteousMolly B. | Overall Experience
I thank you and would Recommend up storage to everyone and hall trucksLori H. | Overall Experience
The staff was always very helpful and accommodating! Thank you!Margaret V. | Overall Experience
Nice knowagable Staff. Clean facility and grounds. Very Secure.Kreg L. | Reservation
Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.CATHERINE B. | Overall Experience
ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.Mats R. | Overall Experience
This is the best mini-storage experience I have ever had!MIKE A. | Overall Experience
The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.Maureen M. | Overall Experience
thank youIDALIA G. | Overall Experience
Great service. Will come back if I have storage needs in futureSTEPHANIE K. | Overall Experience
Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!Pam B. | Overall Experience
Great facility from the manager to front line staff! I would rent there again if needed.Gail M. | Overall Experience
Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.Gary C. | Overall Experience
Your storage facility was A+ in every way.Bruce H. | Overall Experience
Staff was really friendly and pretty knowledgeable.DeJuan D. | Overall Experience
Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!MIRIAM W. | Overall Experience
NiceAt T. | Reservation
Only had a couple issues. But was fixed right away. Great staff. Very helpful.Linda M. | Overall Experience
Super understanding staff really amazing people.Sophia F. | Overall Experience
Every person I spoke with in Plymouth was very pleasant and helpful.Dale W. | Reservation
Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.rodey s. | Reservation
The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.Kayleen H. | Overall Experience
Very pushy salespersonKEVIN K. | Reservation
The staff wasn't very competent. Call had to be made to rectify several situations.Nicolle B. | Overall Experience
Happy with the storage.PUSHPA W. | Overall Experience
.ANTHONY S. | Overall Experience
The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.Guy m. | Overall Experience
Staff went above and beyond to answer questions and make sure the move went smoothlyMatthew K. | Overall Experience
U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print outadam b. | Overall Experience
This is the only Storage Location I use no matter where I am moving too!MONICA P. | Overall Experience
Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.PAT M. | Overall Experience
There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.Jamey R. | Overall Experience
WonderfulDiane H. | Overall Experience
Never a problem. Very clean and employees were always very helpful. Thank you.Susan D. | Overall Experience
Greatlisa a. | Overall Experience
The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!Shannon W. | Overall Experience
An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10David J. | Overall Experience
Very Friendly and helpfull staff everytime I went in for supplies or reservations.Eveline R. | Overall Experience
Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concernedStephanie L. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!