U-Haul Moving & Storage of Plymouth

6048 reviews

1225 Hwy 169 N   Plymouth, MN 55441
(Located at Hwy 169 and 13th Ave South)

(763) 550-5290

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(763) 550-5290

1225 Hwy 169 N
Plymouth, MN 55441

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything went off without a hitch!😃

Kenneth K. 
Rating:
5.0

The young gentleman that checking me in went above and beyond to help out. I was in a hurry with a family issue and he checked me in 10 before opening and didn't have to. So nice and helpful.

Jeff J. 
Rating:
5.0

Wouldn't improve a single thing. Fantastic service. Also rented a storage unit there and that worked out great as well

Nicholas E. 
Rating:
5.0

There was slight paint damaged on the top but my driver took pictures of it and all sides of the truck. The rear backup light on the passenger's side was out. Other than that, I found my experience great. The staff was especially helpful, professional and courteous. I may need your service again in the near future when I locate to my new residence. I look forward to returning. I will certainly recommend you to friends and family. Thank you :)

ANITA C. 
Rating:
5.0

I had an excellent experience with U-Haul. When I was packing up my belongings and I was short a couple of U-Boxes they were prompt in getting me more. They were always willing to help accommodate as moving can be so stressful anyway. The things that could be improved upon are that they have U-Boxes that are 2x the size that they are and a way to track where your boxes are in the delivery process...especially to another state. Great experience!

Debra S.  |  First Impressions 
Rating:
3.0

Parking lot was sheer ice, no salting done and I fell hurting my knees and one wrist. Truck was nicely warmed and staff courteous during transaction.

Jessamine B. 
Rating:
5.0

The entire rental process is very easy and the staff is very friendly and efficient.

Carter R. 
Rating:
5.0

Customer did not leave a comment.

Joshua V. 
Rating:
3.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

Katie H. 
Rating:
5.0

Customer did not leave a comment.

Guy S. 
Rating:
3.0

Customer did not leave a comment.

JanetMaris G. 
Rating:
5.0

Customer did not leave a comment.

Jay B. 
Rating:
5.0

Fast service.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

Brock G. 
Rating:
5.0

Customer service was excellent! The truck was dirty both in the cab and in the truck. Also I found out the hard way that when you put the truck in park it's really not in park. It's in reverse, you have to really push the handle hard I to park. I thought I was in park, the indication said park but it wasn't, it was in reverse and started to move backwards. I paid all that money and the truck has issues!!!! I would recommend the location for the customer service but not for the cleanliness of the trucks.

Ronald J. 
Rating:
5.0

Customer did not leave a comment.

dominic D. 
Rating:
4.0

Customer did not leave a comment.

Kelly J. 
Rating:
5.0

Customer did not leave a comment.

LAURIE I.  |  Overall Experience 
Rating:
5.0

The only thing - the truck was freezing when I got in - you should have started it to warm it up. Thanks.

Sherri J. 
Rating:
5.0

The experience using the Custer Service Center through the Uhaul app was terrible with the service rep having me drive all over Wisconsin and Minnesota to pick up a truck and trailer. Eventually, I called the Plymouth location directly and they straightened out the mess.

Dana S. 
Rating:
5.0

Customer did not leave a comment.

Emily H. 
Rating:
5.0

Customer did not leave a comment.

Randy L. 
Rating:
3.0

Check in was good and the person i talked to ws friendly. The pickup itself was dirty on the outside and i couldn't see out the side windows. Otherwise it worked fine.

Lori C. 
Rating:
5.0

Great customer services

Keshawn S. 
Rating:
4.0

Customer did not leave a comment.

Douglas O. 
Rating:
5.0

Nothing! Nice, friendly, helpful manager and staff! these guys are awesome! A great experience! A+++++

Brenden M. 
Rating:
5.0

Customer did not leave a comment.

PAUL E. 
Rating:
5.0

Customer did not leave a comment.

Brock G. 
Rating:
5.0

Customer did not leave a comment.

michelle J. 
Rating:
5.0

Customer did not leave a comment.

JAY C. 
Rating:
4.0

Customer did not leave a comment.

Cecilia M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
4.0

The step to the back of uhaul gets very slippery when it's snowy, it's not slip resistant at all, people can easily fall off the step. the floor of the back of the uhaul needs to be more slip resistant as well for winter.

NANCY S. 
Rating:
5.0

Customer did not leave a comment.

Adam N. 
Rating:
5.0

Customer did not leave a comment.

JON R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brock G. 
Rating:
4.0

Customer did not leave a comment.

Andy B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Wipers were old...barely worked. The inside was a little dirty.

KAREN R. 
Rating:
5.0

We received excellent service by knowledgeable staff.

Pauline S. 
Rating:
5.0

The whole experience was very quick and easy. I do not know what could have made it better - it was truly painless and quick!

Michael R. 
Rating:
5.0

Nothing everything this excellent

Hollynd S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Nothing. Great job here by all.

Brock G. 
Rating:
4.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Vinh T. 
Rating:
5.0

Customer did not leave a comment.

Tony F. 
Rating:
5.0

Customer did not leave a comment.

Pauline P. 
Rating:
5.0

Customer did not leave a comment.

Eileen M. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
4.0

Very clean storage facility, easy to access but very secure

TAYLOR S. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Very quick checkout time. It helped that I did the online pre-check in.

Nathan H. 
Rating:
5.0

Customer did not leave a comment.

TERRENCE P. 
Rating:
5.0

Customer did not leave a comment.

Alfredo M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan L. 
Rating:
5.0

Reserved online, 5 minute pickup. Used then 5 minute drop off, everything went perfect

Thomas Z. 
Rating:
1.0

Customer service was terrible and I was overcharged for the rental

corretta M. 
Rating:
4.0

Customer did not leave a comment.

Benino R. 
Rating:
5.0

Nothing - it was easy. Thanks!

Christine M. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Great customer service. Everything was set up and on time. Will definitely use again.

Tanner H. 
Rating:
5.0

Customer did not leave a comment.

Gricelda B. 
Rating:
5.0

Good experience, but a little high priced compared to the competition now days.

Michael B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Q. 
Rating:
5.0

The person (Patricia) who booked the rental space over the phone with me) was amazing! And Kevin at the facility went above and beyond to help me. Really amazing help and professionalism. I will highly recommend the company to anyone.

Patricia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

evan P. 
Rating:
5.0

Make more car trailers available overall. For a short notice reservation it was very hit or miss if one could be rented.

Michael J. 
Rating:
5.0

I made several visits to this location to ask questions about my upcoming move. All of the staff were friendly, and extremely helpful and accommodating. I would make the trip to this specific location for future truck rentals.

carrie M. 
Rating:
3.0

The lady who took back my rental was brusk and rude. After making me wait and fill out paperwork to get it in the first place, her insistence on rushing was not taken well.

Benjamin C. 
Rating:
4.0

Customer did not leave a comment.

Deseray D. 
Rating:
5.0

Customer did not leave a comment.

Carol H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Z. 
Rating:
4.0

No complaints!!!

Erick S. 
Rating:
4.0

Entry process was unclear

James J.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

robert h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Experience could not have reasonably been better. Recommended.

Peter S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Alex R. 
Rating:
5.0

The entire process was smooth. Nothing could have made it better.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Dennys B. 
Rating:
4.0

Customer did not leave a comment.

Jamey R. 
Rating:
5.0

Customer did not leave a comment.

Christine N. 
Rating:
5.0

Customer did not leave a comment.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
1.0

When I received my truck the miles was completely different, I asked for help to walk around the truck and ask question and no help with that. I didn't leave uhaul until a 45 minutes waiting after being helped so I left and my nephew helped me thankfully.

Thomas J. 
Rating:
5.0

Best Uhaul I've ever been to.

Pamela S. 
Rating:
5.0

Customer did not leave a comment.

Scott K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler M. 
Rating:
4.0

Customer did not leave a comment.

John V. 
Rating:
5.0

The guy who checked me in and the different guy who checked me out, were awesome! Super efficient, nice, explained everything. Great customer service.

Eric R. 
Rating:
5.0

Excellent service! Very helpful!

Leigh S. 
Rating:
5.0

Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.

Kirin D.  |  First Impressions 
Rating:
5.0

Ethan was great. Quick check in and hookup; promptly greeted and taken care of upon return.

Kim K. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
4.0

Customer did not leave a comment.

Craig N. 
Rating:
5.0

Customer did not leave a comment.

Samantha G.  |  Overall Experience 
Rating:
5.0

Good experience

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Phillip P. 
Rating:
5.0

Customer did not leave a comment.

Leesa A. 
Rating:
5.0

Customer did not leave a comment.

Tracy P. 
Rating:
5.0

Customer did not leave a comment.

George Y. 
Rating:
5.0

So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.

Susan P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
4.0

I did the 24/7 pick up, the truck was not I. The parking lot, thank goodness the location was open. They truck overall was clean but there was an empty soda can under the seat and used napkins in the passenger side door I had to throw out.

Laura M. 
Rating:
2.0

The installation of the tow to the truck took much longer than expected because of the battery in the truck needing to be repaired, don't know the exact specifics, but that was the situation regardless. Then when I arrived in Texas and went to unload the car off the tow, I found that the car had been pulled too far forward on the tow and was pulling my front right bumper off as it was being unloaded. This problem was noted at the store I returned the tow to. And I need to have this issue resolved.

monica D. 
Rating:
4.0

Suspension on rented truck was in poor shape.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

epg media l.  |  First Impressions 
Rating:
5.0

Outstanding

Bill M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl W.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andre S.  |  Overall Experience 
Rating:
4.0

Customer rep gave great service!!! Very pleased with location and ease of access!!

melissa m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria R.  |  Online Move In 
Rating:
5.0

Not only would I recommend the location, I have to many people!!!

CINDY K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica S.  |  Overall Experience 
Rating:
2.0

I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.

Daniel A.  |  Overall Experience 
Rating:
5.0

Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-Haul

MICHAEL F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa A.  |  First Impressions 
Rating:
5.0

This is a wxcellent facility and the customer service at this location is outstanding.

Barbara S.  |  First Impressions 
Rating:
3.0

I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my space

Chrystel P.  |  Overall Experience 
Rating:
5.0

Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.

Natasha T.  |  Overall Experience 
Rating:
5.0

We appreciate the space that was available to us from uhaul. Thank you

ROB H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ernest D.  |  Overall Experience 
Rating:
3.0

I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.

Chrystel P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dillon L.  |  Overall Experience 
Rating:
5.0

Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank you

Carol F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antony V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom F.  |  First Impressions 
Rating:
5.0

One of the best experiences I’ve had dealing with a business ever.

Dan O.  |  Overall Experience 
Rating:
5.0

Staff member went out of her way to help me. Very pleased! Thank you

Julianne G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yusef B.  |  Overall Experience 
Rating:
5.0

Thanks for the all

Ivette R.  |  Overall Experience 
Rating:
1.0

The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.

Traci W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mary c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen O.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gary W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina T.  |  First Impressions 
Rating:
4.0

The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.

Adam H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yusef B.  |  First Impressions 
Rating:
5.0

Five years of great service!

KIMBERLY F.  |  Overall Experience 
Rating:
5.0

Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.

Tim L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory B.  |  Overall Experience 
Rating:
5.0

I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!

Carmen S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lauren K.  |  First Impressions 
Rating:
5.0

Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.

nicholas t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jasmine l.  |  First Impressions 
Rating:
5.0

The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.

Jayme N.  |  First Impressions 
Rating:
5.0

Great experience with van and storage room rentals.

Donald M.  |  Overall Experience 
Rating:
5.0

Clean storage Very helpful and professional staff

Maamoun A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael S.  |  Overall Experience 
Rating:
5.0

Service was great and very helpful, would highly recommend

Michael S.  |  Overall Experience 
Rating:
5.0

This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!

Mary P.  |  Overall Experience 
Rating:
4.0

ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.

Moon H.  |  Overall Experience 
Rating:
5.0

Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!

Teresa H.  |  First Impressions 
Rating:
5.0

I would highly recommend this facility

Dennis J.  |  Overall Experience 
Rating:
5.0

Overall a smooth experience!

Seth L.  |  Overall Experience 
Rating:
5.0

Andre and Andi were both super nice!!

nicholas t.  |  First Impressions 
Rating:
3.0

The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.

JOHN N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark L.  |  Overall Experience 
Rating:
5.0

Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!

Amy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RaShawn P.  |  Overall Experience 
Rating:
5.0

Excellent service, fast and easy. I will definitely use again.

Christine M.  |  Overall Experience 
Rating:
5.0

From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.

Krista P.  |  First Impressions 
Rating:
4.0

Good Location

Venys B.  |  Overall Experience 
Rating:
5.0

Staff was helpful and courteous- thanks!

marta j.  |  Overall Experience 
Rating:
5.0

The guys were great this is the second time I’ve rented space

Craig K.  |  Overall Experience 
Rating:
5.0

Extremely convenient and easy to use.

Katherine K.  |  Overall Experience 
Rating:
5.0

Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!

cynthia c.  |  First Impressions 
Rating:
5.0

The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!

ORVIE B.  |  First Impressions 
Rating:
5.0

Great facility

mark r.  |  Overall Experience 
Rating:
5.0

Excellent experience

Laroy L.  |  Overall Experience 
Rating:
5.0

Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.

Dale W.  |  Overall Experience 
Rating:
5.0

Very nice facility and competent staff.

Mark B.  |  Overall Experience 
Rating:
5.0

Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!

John C.  |  Overall Experience 
Rating:
5.0

The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!

amry r.  |  Overall Experience 
Rating:
5.0

I would recommend this location

Kay s.  |  Overall Experience 
Rating:
5.0

The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!

Matthew P.  |  First Impressions 
Rating:
5.0

Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.

bj S.  |  First Impressions 
Rating:
5.0

was great facility and staff was very helpful great experience and will use this facility again. thanks

Jan W.  |  Overall Experience 
Rating:
5.0

Great facility.

James J.  |  Overall Experience 
Rating:
5.0

Good

tim h.  |  Overall Experience 
Rating:
5.0

Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.

Pamela L.  |  Overall Experience 
Rating:
4.0

I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.

JEFF B.  |  Overall Experience 
Rating:
5.0

I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.

LISA L.  |  First Impressions 
Rating:
5.0

It was great and easy access

Cynthia S.  |  Overall Experience 
Rating:
5.0

Great service and friendly staff

Andrew C.  |  First Impressions 
Rating:
5.0

The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.

Joanne B.  |  Overall Experience 
Rating:
5.0

Clean and well run facility!

Patti ann c.  |  Overall Experience 
Rating:
5.0

The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service

markell p.  |  Overall Experience 
Rating:
5.0

Great facility, thank you for keeping it clean and easy to use!

Paul m.  |  Overall Experience 
Rating:
5.0

excellent service

PAUL B.  |  First Impressions 
Rating:
4.0

good service but a long wait. Need more help to handle everyone!

DonLoy F.  |  First Impressions 
Rating:
5.0

EXCELLENT service. Keep it up

Rakesh N.  |  First Impressions 
Rating:
5.0

The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.

Brett S.  |  Overall Experience 
Rating:
5.0

Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊

Sylvie S.  |  Overall Experience 
Rating:
5.0

Loved the A?C!

Bryan M.  |  Overall Experience 
Rating:
1.0

I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.

EDWARD P.  |  Overall Experience 
Rating:
5.0

The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.

Kimberly L.  |  First Impressions 
Rating:
5.0

Excellent

Annette W.  |  Overall Experience 
Rating:
5.0

This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.

Welde D.  |  Overall Experience 
Rating:
5.0

Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!

Leif H.  |  First Impressions 
Rating:
5.0

Employees were very helpful and friendly! Facility was clean and secure.

marta j.  |  First Impressions 
Rating:
5.0

A+

Robert K.  |  Overall Experience 
Rating:
5.0

Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.

Jan K.  |  First Impressions 
Rating:
5.0

Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.

Chi N.  |  Overall Experience 
Rating:
4.0

I did not like the rat poison in the unit.

Katie K.  |  Overall Experience 
Rating:
4.0

Friendly staff. Hardworking and helpful

Stephen M.  |  First Impressions 
Rating:
5.0

ALWAYS HAPPY WITH COMPANY

DALE E.  |  Overall Experience 
Rating:
4.0

Very helpful and friendly staff. The storage units are clean and seems very safe and secure.

Chi N.  |  First Impressions 
Rating:
5.0

Thanks U-Haul for securing my things,I do appreciate. Everything was well intact

Susannah M.  |  Overall Experience 
Rating:
4.0

DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY

Sarah T.  |  Overall Experience 
Rating:
5.0

Exceptional and friendly service

Kim B.  |  Overall Experience 
Rating:
5.0

I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.

Arcenia M.  |  Overall Experience 
Rating:
4.0

Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.

GRACE W.  |  Overall Experience 
Rating:
5.0

iii

KEN D.  |  Overall Experience 
Rating:
5.0

Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.

emily s.  |  First Impressions 
Rating:
5.0

Went very well.

Howard T.  |  First Impressions 
Rating:
5.0

Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.

Kathleen D.  |  First Impressions 
Rating:
4.0

m

WILLIAM D.  |  Overall Experience 
Rating:
3.0

Pretty good.

Randy M.  |  First Impressions 
Rating:
5.0

Excellent experience. Very helpful, clean truck and storage unit, friendly employees.

Paul m.  |  First Impressions 
Rating:
5.0

Nice units at a fair price.

Ronald G.  |  First Impressions 
Rating:
5.0

The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!

KEN D.  |  First Impressions 
Rating:
1.0

Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything

bonteaus s.  |  Overall Experience 
Rating:
4.0

Every one I worked with was great. They explained everything thoroughly.

Boris B.  |  First Impressions 
Rating:
5.0

This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best

donald g.  |  Overall Experience 
Rating:
4.0

I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating

nadine w.  |  Overall Experience 
Rating:
5.0

The guys were great, good with detail and were professional.

markell p.  |  First Impressions 
Rating:
5.0

OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho

TIMOTHY M.  |  Overall Experience 
Rating:
5.0

Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!

Julie N.  |  Overall Experience 
Rating:
5.0

Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!

Celeste L.  |  First Impressions 
Rating:
4.0

AMAZING Staff and Management!!! 👍

BETH L.  |  Overall Experience 
Rating:
5.0

Clean

Maamoun A.  |  First Impressions 
Rating:
5.0

Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!

PATRICIA A H.  |  First Impressions 
Rating:
4.0

Good experience

Donna D.  |  Overall Experience 
Rating:
5.0

We were impressed with the cleanliness, the staff and maintenance of the facility.

Carole F.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Machelle N.  |  First Impressions 
Rating:
5.0

Very professional group. Would highly recommend to anyone in need of moving and storage assistance.

Fred S.  |  Overall Experience 
Rating:
5.0

...

Mike S.  |  Overall Experience 
Rating:
5.0

The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling

fair and square r.  |  Overall Experience 
Rating:
5.0

This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!

MARJORIE E.  |  Overall Experience 
Rating:
5.0

We appreciated our unit location and convenience.

Dianne A.  |  Overall Experience 
Rating:
5.0

No complaints at all

ken s.  |  Overall Experience 
Rating:
5.0

Thank you.

Kristen S.  |  Overall Experience 
Rating:
5.0

Thank you.

charlette w.  |  Overall Experience 
Rating:
5.0

Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.

ashlee f.  |  Overall Experience 
Rating:
5.0

The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.

Tammy S.  |  Reservation 
Rating:
5.0

We got very good service. Also liked the facility. It was clean, well lit and felt very secure.

Carole F.  |  Reservation 
Rating:
5.0

Good staff and secure facility

Bob G.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and super helpful.

Amanda A.  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful

juillame d.  |  Overall Experience 
Rating:
5.0

Very clean convenient and all of the staff were helpful and courteous

Molly B.  |  Overall Experience 
Rating:
5.0

I thank you and would Recommend up storage to everyone and hall trucks

Lori H.  |  Overall Experience 
Rating:
5.0

The staff was always very helpful and accommodating! Thank you!

Margaret V.  |  Overall Experience 
Rating:
5.0

Nice knowagable Staff. Clean facility and grounds. Very Secure.

Kreg L.  |  Reservation 
Rating:
5.0

Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.

CATHERINE B.  |  Overall Experience 
Rating:
5.0

ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.

Mats R.  |  Overall Experience 
Rating:
5.0

This is the best mini-storage experience I have ever had!

MIKE A.  |  Overall Experience 
Rating:
5.0

The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.

Maureen M.  |  Overall Experience 
Rating:
5.0

thank you

IDALIA G.  |  Overall Experience 
Rating:
5.0

Great service. Will come back if I have storage needs in future

STEPHANIE K.  |  Overall Experience 
Rating:
5.0

Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!

Pam B.  |  Overall Experience 
Rating:
5.0

Great facility from the manager to front line staff! I would rent there again if needed.

Gail M.  |  Overall Experience 
Rating:
5.0

Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.

Gary C.  |  Overall Experience 
Rating:
5.0

Your storage facility was A+ in every way.

Bruce H.  |  Overall Experience 
Rating:
4.0

Staff was really friendly and pretty knowledgeable.

DeJuan D.  |  Overall Experience 
Rating:
5.0

Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!

MIRIAM W.  |  Overall Experience 
Rating:
5.0

Nice

At T.  |  Reservation 
Rating:
4.0

Only had a couple issues. But was fixed right away. Great staff. Very helpful.

Linda M.  |  Overall Experience 
Rating:
5.0

Super understanding staff really amazing people.

Sophia F.  |  Overall Experience 
Rating:
5.0

Every person I spoke with in Plymouth was very pleasant and helpful.

Dale W.  |  Reservation 
Rating:
5.0

Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.

rodey s.  |  Reservation 
Rating:
3.0

The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.

Kayleen H.  |  Overall Experience 
Rating:
1.0

Very pushy salesperson

KEVIN K.  |  Reservation 
Rating:
3.0

The staff wasn't very competent. Call had to be made to rectify several situations.

Nicolle B.  |  Overall Experience 
Rating:
2.0

Happy with the storage.

PUSHPA W.  |  Overall Experience 
Rating:
4.0

.

ANTHONY S.  |  Overall Experience 
Rating:
5.0

The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.

Guy m.  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to answer questions and make sure the move went smoothly

Matthew K.  |  Overall Experience 
Rating:
5.0

U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out

adam b.  |  Overall Experience 
Rating:
5.0

This is the only Storage Location I use no matter where I am moving too!

MONICA P.  |  Overall Experience 
Rating:
5.0

Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.

PAT M.  |  Overall Experience 
Rating:
4.0

There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.

Jamey R.  |  Overall Experience 
Rating:
4.0

Wonderful

Diane H.  |  Overall Experience 
Rating:
5.0

Never a problem. Very clean and employees were always very helpful. Thank you.

Susan D.  |  Overall Experience 
Rating:
5.0

Great

lisa a.  |  Overall Experience 
Rating:
5.0

The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!

Shannon W.  |  Overall Experience 
Rating:
5.0

An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10

David J.  |  Overall Experience 
Rating:
5.0

Very Friendly and helpfull staff everytime I went in for supplies or reservations.

Eveline R.  |  Overall Experience 
Rating:
2.0

Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned

Stephanie L.  |  Overall Experience 
No reviews have been submitted for this location.

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