Customer did not leave a comment.
Customer Reviews for U-Haul Moving & Storage of Point Loma
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Point Loma
Please don’t change a thing.
Only 2 members of the staff were helpful and friendly. The manager was not one of them.
Unfortunately I’m in a wheelchair and getting around the rolling stairs, without a friend with me, was sometimes problematic.
The entire staff, especially Dalton, was awesome!
Everyone was very helpful and professional. Great experience!
Everything was fine.
The girl that took care of me was so nice and helpful.
These guys were great all around. Fast friendly service.
Wish there was a dedicated driveway entrance off sports arena blvd seams the trailers randomly block one of the two entrances. Parking spots by the storage units are small
Very friendly service and easy!
Great experience with a very good staff of employees.
Storage Areas are very clear, good lighting. Staff very friendly and helpful. My only issue was having to wait in line at the front rental desk. There was one gentlemen working the front desk.
The checkout process was efficient. The office was busy but Dillon did a great job of greeting me & letting me know he would be right with me. Nico checked me out of my unit and was great also!
The employees provide excellent service. They went above and beyond what was necessary to help me. I’m so grateful for them!
Everyone was so helpful and friendly. Checking in for my storage unit was efficient. Top notch customer service. Nico was great!
Moving to CA from TN has been extremely stressful and overwhelming, thank you for making this process quick and easy!!
Great staff....thank you
Staff was very helpful but very under-manned. Ended waiting to be helped for 50 minutes. You should send more workers to this location...
We had a very good experience here, the facility felt safe and clean, all of the employees who we encountered were great.
Horrible customer service.
I was charged for an extra day with my trailer when I had brought it back 3 days early. I called four times trying to get reimbursed, each time I told that the manager would contact me. He never did.
Absolutely terrible I was being charged for whole other month after I had canceled. I live 2 states away. Only person who helped me called me directly to fix the problem and properly close out my unit
staff was unhelpful,slow and agitated. will never use again. Guy with beard seemed to enjoy being mean.
No comments
To Top